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auto fast scrolling randomly

no ryme or reason that i have found. not a continuous issue, works normal 3 hours, next minute boom takes off immediately to bottom, if i reverse direction action will st… (read more)

no ryme or reason that i have found. not a continuous issue, works normal 3 hours, next minute boom takes off immediately to bottom, if i reverse direction action will stop, then i drag bar back upward where it took off. I have replaced batteries in mouse thinking low voltage, not this issue, on-screen cursor will stop/n start or to me acts like too many other background apps running using all bandwidth or ram = low batt voltage =replace batt problem solved. scrolling issue does seem to happen more often in overnight hours, hard to say definitively, MS is no help, after reading 9 pg. of community scrolling issues mine is diff. no issues of randomly, this has been happening for awhile 2yrs maybe more. its the random part that confuses me, i gone threw all mouse settings on/off n firefox, windows, HP, no fix, no error, very odd, i have changed wireless mouses, i dont think i've tried a corded one, after this i will, just gotta find it. HP laptop; Gear Head MPT3200RED mouse;HDMI cord to 42" Sanyo LED TV; ANKER USB w/4 xtra slots; I never touch laptop lid is closed all time, multiple screen switch on. Its very annoying only one indention roll of wheel, one line selected in win settings, mouse receiver plugged into laptop which is approximately 6 ft. away max. there will be days works perfectly normal, n then this evening started again, probly been week maybe, i'm gonna start keeping track of every factor i can think off date, time, website, tabs active, extension s on/active eg. just now tubi going threw my list which is very long page, 6 dvd picture lines down boom takes off just caught it around line 20 outta 150 lines maybe, heres thot, internet access threw verizon hotspot using tether hi speed cable connected to Galaxy S9, if web page not fully loaded thats when action starts, once it starts doesnt matter then random part kicks in, i can restart cpu, or disconnect S9 for minute , sometimes that helps, but not always. oh. i also use onscreen keyboard to type...suks...this Q has taken over hour to type as i click one letter at a time to spell words, my hand n index finger cramping. any thots you can think of wud be most appreciated , i'll do my best at documenting incidents , thnx vic

Asked by oetkbtytr 1 day ago

Last reply by oetkbtytr 49 minutes ago

Wrong colors when uploading photo to Facebook (via FB wall)

Hi! I am not sure, if Mozilla is the reason, or Facebook is the reason. But since I can't get any help from FB, I'd like to check also here. At first, I thought that th… (read more)

Hi!

I am not sure, if Mozilla is the reason, or Facebook is the reason. But since I can't get any help from FB, I'd like to check also here.

At first, I thought that the problem is on my side, since I am using ICC profiles and maybe I did something wrong. But It is not the problem on my side. I tried with an original jpg file, directly from my camera.

So, when I upload JPG to the Facebook, color of the image changes. This happens only if I publish it directly to my FB wall. If I go to FB "publishing tools" (on FB pages), everything works normal. If I upload the same photo via for example Chrome or Vivaldi, everything works, even if I upload directly to the FB wall.

So the problem occurs only If I upload from Mozilla (I have latest version 100) to the FB wall. Not via "publishing tools" on FB page. But problem is the same if I publish on my FB business page wall. So I assume that the problem is on FB side, that somehow renders files differently then via their Publishing tools. But I am allowing that Mozilla does something to them via the interface.

There must be some problem with Mozilla too, since all images work OK with Chrome or Vivaldi. So, something in relation of Mozilla - Facebook wall.

Currently I just use Chrome for uploading to FB, but I don't want that.

Not sure what to do now. FB does not reply, maybe Mozilla can help or check? I attached a sample photos, to see difference. Here is my Mozilla gfx.color profile too: https://i.ibb.co/CWRHWnh/6.jpg

Asked by S. 1 week ago

Last reply by S. 1 hour ago

Often unable to get Firefox browser to load on my first attempt

Why does it often take me up to ten attempts to open the Firefox browser, all the while navigating through the same message on each attempt. "Firefox is already running b… (read more)

Why does it often take me up to ten attempts to open the Firefox browser, all the while navigating through the same message on each attempt. "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window." This problem is beyond frustrating.

Asked by garymunday 12 hours ago

Last reply by Terry 4 hours ago

Firefox does not display Facebook feed

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions … (read more)

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions 3) I have turned off tracking 4) I have tried in safe mode - still the same.

This is not just on one website - it is on ALL that have Facebook feeds. It is NOT just on my laptop - I have asked others to try - they have the same result - blank page. ...so please don't suggest re-installing Firefox!!

An example is: https://dragonsdensoftplay.co.uk/News-Events/news-events.html

The feed works ok in other browsers.

Thank you

Asked by gprit1 16 hours ago

Last reply by gprit1 4 hours ago

Prohibited characters error

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that t… (read more)

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

Asked by jasper_4_16 16 hours ago

Last reply by Dropa 5 hours ago

can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal error… (read more)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Asked by Mary 10 hours ago

Last reply by Dropa 5 hours ago

Need to stop ongoing-continous Pop up Notifications to update Firefox

bold text If I accept your FireFox Update, your Notifications commence immediately. Every single web page I open , there is FireFox Update POPUP Notification, sitting ove… (read more)

bold text If I accept your FireFox Update, your Notifications commence immediately.

Every single web page I open , there is FireFox Update POPUP Notification, sitting over the top right of every singe Web page,

I close the Pop-up, If I reload the page..NEW POP UP - ""UPDATE FIREFOX

i OPEN ANY NEW PAGE, THERE IS YOUR POPUP UPDATE FIREFOX AGAIN, SITTING ATOP EVRY SHOPIING BAG, OVER HISTORY, OVER CONTROLS, OVER SIDEBAR

CAN MOZILLA NOT SEE HOW MUCH YOU ARE UPSETTING YOUR CUSTOMERS?


PLEASE ADVISE.

THANKS, EL FOX

Asked by JusticeSleuthe 8 hours ago

Last reply by Dropa 5 hours ago

Deleting all of todays history instead of one entry

This has happened to me a number of times now. I think I am deleting the last entry in today's history but instead, I accidentally delete the whole today folder in histo… (read more)

This has happened to me a number of times now. I think I am deleting the last entry in today's history but instead, I accidentally delete the whole today folder in history. Last night, I did a lot of research and was counting on reviewing some of the pages in the today history (after midnight). Now, I will never be able to even know where to start. How hard would it be for Firefox to add a step requiring the user to answer Y/N to are you sure you want to delete all of today's history? Also, after all these years, one would think it would be easy to restore accidentally erased history, but after looking for hours, I can't find a viable solution at all. If only I could import the SQLite file into Excel, Word or some common program. I'm not a power user by any means, I just want my history back.

Asked by denloe573 15 hours ago

Last reply by Dropa 5 hours ago

browser wont open

My foxfire did an automatic update. then it opened and there was a question box, "do you want to update to the latest version and reopen"... i clicked yes. and now a coup… (read more)

My foxfire did an automatic update. then it opened and there was a question box, "do you want to update to the latest version and reopen"... i clicked yes. and now a couple hours later its just showing an hour glass time icon is just popping up. Do i just need to wait for it to update? help help THANK YOU

Asked by pmonzo 10 hours ago

Last reply by Terry 7 hours ago

Firefox Bookmarks Every Page I Visit

Firefox (10.0002 64-bit) is bookmarking every single page I visit, making the bookmarking function useless to me. I just noticed this problem recently. Someone posted a … (read more)

Firefox (10.0002 64-bit) is bookmarking every single page I visit, making the bookmarking function useless to me. I just noticed this problem recently. Someone posted a similar question in 2016:

https://support.mozilla.org/en-US/questions/1077320

He seemed to think the problem was related to an app -- but someone else posted to that question and they did not have any new apps. Nor do I. I haven't knowingly installed any apps to Firefox in the last year.

Can someone please tell me how to stop the bookmarking function from booking pages automatically without my input?

Thanks.

Asked by b98765 11 hours ago

Last reply by Terry 8 hours ago

AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (read more)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 2 weeks ago

Last reply by James 9 hours ago

Firefox Ethics

Firefox gathering personal information without consent. I have used Firefox for many years without an account. Yesterday I gave in and made the mistake of entering my em… (read more)

Firefox gathering personal information without consent.

I have used Firefox for many years without an account. Yesterday I gave in and made the mistake of entering my email address into Firefox so that I could save pocket articles, as I know of no other way of saving them. That's all I gave, yet within minutes Firefox had captured my private phone number, date of birth, age, name, and details of my windows account.

I was really angry at the presumtion that Firefox felt entitled to do that. If this were acceptable it would mean for every instance of sending an email an organisation or person believes you have given them the right to delve into your personal details, which clearly cannot be right.

Please advise if this is true, does Firefox without consent harvest private information, while claiming to have a core value of being protective and ethical about personal information.

Kyle

Asked by Absorb.Everything.01 21 hours ago

Last reply by James 10 hours ago

Prinitng Error

Unable to print through firefox. Not even to a pdf file. the printing dialogue box doesnt load itself. Just circling around since lsat two versions. Stuck at a thing...Pl… (read more)

Unable to print through firefox. Not even to a pdf file. the printing dialogue box doesnt load itself. Just circling around since lsat two versions. Stuck at a thing...Pls fix. Attached screenshot.

Asked by Prerak 1 day ago

Last reply by Dropa 10 hours ago

Problem Downloading My MP4 Files

Hello, Why does Firefox convert my mp4 files to 3gpp files when I download them from my personal Flickr account?? Chrome does not - they download perfectly when I downloa… (read more)

Hello, Why does Firefox convert my mp4 files to 3gpp files when I download them from my personal Flickr account?? Chrome does not - they download perfectly when I download videos from my Flickr account using Chrome - so why can't I download them as mp4 files in Firefox???

Thank you for your assistance in solving this issue

Asked by vjgarden 21 hours ago

Last reply by Dropa 11 hours ago

  • Solved

Where're the Cookies?

I went to sign in to a website today and could not - nothing pertinent would load. I disabled ad blocking and tracking blocking extentions one by one in an attempt to fig… (read more)

I went to sign in to a website today and could not - nothing pertinent would load. I disabled ad blocking and tracking blocking extentions one by one in an attempt to figure out which of them might be the problem. When that didn't work, I disabled all of them together - still the page would not load. I then went to MS Edge, and the page loaded fine - I have only one ad-blocker extension on MS Edge. That left me to believe that the issue may have been that I am blocking ALL 3rd party cookies in FF. I decided that WAS the problem after returning to FF and removing the checkmarks from Tracking Content, Cryptominers and Fingerprinters.

I called the website to talk to technical support. I wanted to find out what 3rd parties were involved so I could decide if I wanted to turn off the blocking of those cookies while using that website.

I was told the company and it's website are not affiliated with any 3rd parties, and so their website does not attempt to set any 3rd party cookies, the user does not need to allow/accept 3rd party cookies while on their site, and therefore, my blocking of 3rd party cookies would have no affect on whether or not I can access their website. INSTEAD... I was told that the 3rd party cookies are in my browser, a part of my browser, so that my browser, and in this case, specifically Mozilla, can keep track of my movements/activities and taylor advertising and other such crap to me.

Now...I did not think my browser actually cared where online I go unless it's one of those websites that FF will block my progress to, advise of an issue and ask if I really wanna keep on going. I thought a browser was simply the vehicle, like a car, that gets you to the store, and it's the store that has the salepeople trying to get you to buy stuff. If Mozilla is setting [tracking and 3rd party] cookies for Mozilla's benefit, why would users be given the tools to block cookies and trackers and other such invasions? Or are these tools just there to make the user feel like they have control, and in reality those tools/settings mean absolutely nothing?

Am I wrong? Or did the individual I spoke with just not know what the bloody hell they were talking about?? 'Cause if they are right...then I'm VERY disappointed in Mozilla and FF. I've been using FF for MANY years because I had more control than what users of Microsoft browsers (and a few others) have.

WHO is setting the cookies? _____________________________________________ Win10 Home, Vs 21H2 (OS Build 19044, 1645) Mozilla Firefox, 100.0 (64-bit)

Asked by FitAintBrkDntFxIt 1 week ago

Answered by FredMcD 1 week ago

Picture-in-Picture no longer working with BBC iPlayer

I no longer have the option to watch BBC iPlayer as a picture in picture. The toggle switch has disappeared. I've tried hovering over various places on screen, but noth… (read more)

I no longer have the option to watch BBC iPlayer as a picture in picture. The toggle switch has disappeared. I've tried hovering over various places on screen, but nothing appears. I've also tried right clicking to check it's not 'hidden', but it appears to have gone altogether.

I've checked and I have a least version 75 of Firefox (that BBC say I should have) and that the box is ticked in the browsing settings to enable P-in-P. Other streaming apps work (eg Discovery+ and YouTube etc).

Not sure is this is a Firefox issue or BBC iPlayer issue.

Asked by suehogben 15 hours ago

Last reply by cor-el 14 hours ago

Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (read more)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Asked by DavidWalker 19 hours ago

Last reply by cor-el 15 hours ago