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Camera won't load on one site

HI, All of a sudden my camera wouldn't load on a site I use frequently--the teletherapy platform for Psychology Today. (I'm a psychotherapist). I tried everything to fix … (read more)

HI, All of a sudden my camera wouldn't load on a site I use frequently--the teletherapy platform for Psychology Today. (I'm a psychotherapist). I tried everything to fix it, but nothing worked. I finally had the idea to switch browsers, and behold! it worked! So there is something about Firefox that suddenly disabled the video function for this particular site. The camera light is on, but the image does not load. It is not a problem with another video-conferencing platform I use (Webex) via Firefox, just a problem with Psychology Today. Please advise. I want to keep using Firefox for Pso Today, too, if possible.

Thank you. MBSwett

Asked by mbswett 19 hours ago

Blerk 5

I use AOL e-mail, and this opens perfectly well with Firefox. Now, in order to save an e-mail to a folder on my PC I have to save it as an html document to be opened by m… (read more)

I use AOL e-mail, and this opens perfectly well with Firefox. Now, in order to save an e-mail to a folder on my PC I have to save it as an html document to be opened by my browser, i.e. Firefox. For a while now when I try to open any saved e-mail it will open for a few seconds and then it is covered by a Blerk 5 error notice. The following information accompanies it: ERR1800 Report ID: 0ca992e91cc1f7c63-20211015-124427. I would greatly appreciate a fix for this problem. I assume all the data are there safely saved because I can read the e-mails even if only for a few seconds. I need the fix to allow me to open all my old saved e-mails. Thank you.

Asked by grower77 21 hours ago

BT webmail - problem with saved draft emails

Since the last update, I have found a problem with BT webmail. For my 3 different ....@btinternet.com email accounts, since the update, when I save an email to the drafts… (read more)

Since the last update, I have found a problem with BT webmail. For my 3 different ....@btinternet.com email accounts, since the update, when I save an email to the drafts folder, then re-open it to edit and send, I can no longer re-save or send an email that comes from the drafts folder. Pressing the send or save buttons does nothing. New emails started and sent straight away (without going into the drafts folder) are not affected and still work perfectly, only those saved in drafts. This is a feature I use a lot - are you aware, and can it be fixed next update?

Asked by darylgunn 1 day ago

Saving multiple open instances of Firefox

I had 4 instances of Firefox windows open with multiple tabs open on each one, restart after a power outage and firefox did not bring back a singe instance of any of the … (read more)

I had 4 instances of Firefox windows open with multiple tabs open on each one, restart after a power outage and firefox did not bring back a singe instance of any of the open windows. How to prevent that in the future ot does Firefox need to do additional coding to make that a thing?

Asked by patrickj1962 1 day ago

Scrambled Pastes

I am having a serious problem with inputting information into web page interfaces such as GMail and online forms. I am seriously dyslexic, so, I have to depend on tools s… (read more)

I am having a serious problem with inputting information into web page interfaces such as GMail and online forms.

I am seriously dyslexic, so, I have to depend on tools such as copy/paste and keyboard macros in my quest to avoid typos and incorrect information and amounts.

The best example that I have is using GMail's Web interface to compose and respond to emails where the problem has increased to the point where it happens on almost every input session. For example, if I use a keyboard macro to type my name "Beverly" it almost always gets scrambled to something like "Byeverl"

This happens on some, but not all web input pages... another example, is trying to enter a number into a field that simply does not work if I paste. Sometime back, I went so far to create an AutoHotKey macro that put's a delay between each character that is in the copy/paste buffer. That seemed to work for a while, but has since stopped working apparently because the interface now detects that I left the input field in order to trigger the keyboard macro.

Help, Beverly Howard

Asked by BevHoward 3 days ago

Last reply by BevHoward 1 day ago

Random Archiving of messages

Why does firefox keep archiving my email replies when I haven't even selected archive? I'll be typing along then, all of the sudden, it just archives the message I'm work… (read more)

Why does firefox keep archiving my email replies when I haven't even selected archive? I'll be typing along then, all of the sudden, it just archives the message I'm working on and prompts me that it has been archived? Is there a combination of keys that is doing this? I type really fast and I noticed this only happens when I type fast. I want to disable this feature, it is driving me nuts.

Asked by rkapuaala 1 day ago

Last reply by rkapuaala 1 day ago

passwords

-I logged into a site for which I do not save passwords. -I have several different accounts for this site that I open in different container tabs. -When I logged into the… (read more)

-I logged into a site for which I do not save passwords. -I have several different accounts for this site that I open in different container tabs. -When I logged into the first one the user name and password were filled in. -I went to the saved logins and found it listed there, I deleted this login. -The next day when I logged in to the first one and the same thing happened, FF filled in the user name and password. -I went to the saved logins and this time it was not there, yet it keeps filling the name and password. -Now when I go to the other container tabs for the other accounts FF wants to fill in this user name and password. -Prior to this problem each user name would auto fill in the other tabs, now I have to type them in manually. As these are long user names it's more time consuming because of this glitch. -This is NOT an auto fill problem, I have included a screenshot to show that this is indeed a password issue. -I'm using the latest version of FF on Windows 10 Can someone please help?

Asked by lsm.1000 2 days ago

Default application for PDFs

Recently, when I try to open an PDF, it opens in a new Firefox window, although I have Adobe Acrobat DC installed and working. I have tried changing the Firefox settings … (read more)

Recently, when I try to open an PDF, it opens in a new Firefox window, although I have Adobe Acrobat DC installed and working. I have tried changing the Firefox settings but this still happens. How do I stop Firefox being the default for opening PDFs, please? I suspect Firefox seems to think PDFs are HTML documents.

Asked by Roger Thomas 2 days ago

Last reply by Roger Thomas 2 days ago

Downloading multiple PDF files from the same page of results

Hello, I'll try to describe the issue as clearly as I can. When I go through a page of results and download a PDF, I cannot download a second PDF from the same page unles… (read more)

Hello, I'll try to describe the issue as clearly as I can. When I go through a page of results and download a PDF, I cannot download a second PDF from the same page unless I first reload the page itself. If I don't do it, the link that would start the download of an additional PDF is inactive. Not a major problem but a bit annoying. Any suggestions? Thanks in advance, AC

Asked by acortinois 2 days ago

Did Firefox 3.6 history include the typed in search terms used? Could they be recovered from a deleted history?

Did Firefox 3.6 history include the typed in search terms used? It was in 2011 on a Windows Vista PC. Could they be recovered from a deleted history record? An 'expert' … (read more)

Did Firefox 3.6 history include the typed in search terms used? It was in 2011 on a Windows Vista PC.

Could they be recovered from a deleted history record?

An 'expert' is claiming that he has recovered, from deleted Firefox 3.6 history file, the data shown in the image, the red type is what it he claims I typed in!

I do not believe that this is possible, most of what he claims is technobabble, but I need verification.

Can you cast any light on the situation?

Thanks

Asked by cjrob 3 days ago

Firefox runs Steamvr without permission

I just had the occurrence that on the german Motorola website for the g50 my Firefox will open Steamvr after a while regardless of if I allow it or not. running Firefox 9… (read more)

I just had the occurrence that on the german Motorola website for the g50 my Firefox will open Steamvr after a while regardless of if I allow it or not.

running Firefox 93 (64) on Windows 10 with Steamvr 1.19.7

Is there a way to disable that feature entirely for me?

Asked by BlueBloodyFox 3 days ago

"Custom" Print Option No Longer Works

FF has been my default for decades primarily because of superior print options. I use Custom Print option to print out pages in larger front, but this no longer seems to … (read more)

FF has been my default for decades primarily because of superior print options. I use Custom Print option to print out pages in larger front, but this no longer seems to work in 92.01. At say 115 custom I lose text to right and bottom of page (both in preview and print to PDF).

Asked by rrichard 2 weeks ago

Last reply by rrichard 3 days ago

Firefox lost the ability to auto login and save site preferences

For some reason (probably an update), over the last few months Firefox lost the ability auto login sites like YouTube and others, and this is really annoying with sites t… (read more)

For some reason (probably an update), over the last few months Firefox lost the ability auto login sites like YouTube and others, and this is really annoying with sites that require two-step verification. I have checked settings but everything seems to be Ok. Unfortunately have had to use Chrome for those sites I previously browsed with Firefox and avoid having to login manually. Is there any solution for this? Thanks.

Asked by m.diego.restrepo 3 days ago

Difficulty getting review process for extension

Hello, I've been writing in the communication area for an extension we've submitted, and we've been rejected for not answering, but we have answered right where we th… (read more)

Hello,

    I've been writing in the communication area for an extension we've submitted, and we've been rejected for not answering, but we have answered right where we thought it was supposed to be.   I don't know if the reviewer isn't getting notified that the information is available or not.  I assume it is something where the reviewer isn't made aware of the responses, as the extension is eventually excluded because the answer wasn't provided, although you can see the answers in the messages area for days before the extension submission is closed.
    If possible, I'd like to do what we can to fix this process, as we've been approved and published in Chrome, Edge, and are about to go live (already approved) with a Safari and Safari mobile extension.   We have only experienced these issues in the Mozilla store, so we want to make sure we do what we can to get through this process.

Asked by accountarchive 3 days ago

Why can't I log on to LastPass password manager like I use to?

I have used LastPass for seven years. It sure is not perfect, but it certainly help maintain my online security. So what on earth has happened? I can long on using my sav… (read more)

I have used LastPass for seven years. It sure is not perfect, but it certainly help maintain my online security.

So what on earth has happened? I can long on using my saved master password using both Chrome, and Bing ( the latest Microsoft browser - can't remember the name). I don't like to use either. I strongly prefer FireFox.

Beginning within the last month (I think - not exactly when) all of a sudden the LastPass log on procedure changed. Now, only with FireFox, when I click the LastPass icon a dialog box appears asking me to accept Permissions. I click accept, and the log on window appears. The program no longer fills in my email address, nor my stored master password. On the other browsers it does just as it used to do on FireFox.

Moving to the bottom of the LastPassword (using FireFox) log on dialog box to advanced options I always choose to activate the "save email" and save "password" options. Even when I manually enter my email address and master password LastPass does not save either my email or master password.

Mozilla needs to fix this! LastPass is one of the most popular password managers, and this situation is harmful to Mozilla and FireFox reputations and therefore popularity. Purely out of convenience I find myself using Chrome again often. This makes me unhappy on a lot of levels. Please get it done: Fix LastPass on FireFox!

Asked by d.brew.mayfield 4 days ago

Whatsapp Web not working on Mozilla broweser

Hi there! I was having an issue with using WhatsApp web on Mozilla browser. When I open it on chrome it works fine but on Mozilla it's not. You can reach me back at ... o… (read more)

Hi there! I was having an issue with using WhatsApp web on Mozilla browser. When I open it on chrome it works fine but on Mozilla it's not. You can reach me back at ... or alternatively at here.


edited sensitive details from public and search/spam bots view as nobody here does one on one private support.

Asked by jimschumaker143 4 days ago

Unable to log into PNC.com Banking site using FIREFOX 93.0(64bit)

Today (10/11/2021) I attempted to log into my PNC bank website and was presented with an error which stated "Please try using another internet browser. If you still recei… (read more)

Today (10/11/2021) I attempted to log into my PNC bank website and was presented with an error which stated "Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-xxx-xxxx and reference code: 18.e00c045.1633977763.15e95b74". I then did the following;

  • History > Clear Recent History > I then check everything and placed a check mark in all boxes to clear all items.

I then closed out my browser session and restarted my PC.

All was working about 3 days ago when I logged in using my existing FIREFOX browser which was running the same ver. 93.0 (64Bit). I then attempted to log in to the site again - https://www.pnc.com/en/personal-banking.html and received the same error message.

I took the advice of the error message and used Microsoft Edge to attempt to log in and WAS successful. This means I was typing my username and password in correctly.

I then called the 800 number for PNC website support and they had indicated that they did a website update this weekend.

Question is this. If the fact that PNC did a website update and FIREFOX came out with ver93.0 recently have anything to do with my not being able to utilize FIREFOX to access my PNC Bank Account. I have actually attempted to use both PNC logon pages and neither works. https://www.pnc.com/en/personal-banking.html < Does Not work> https://www.onlinebanking.pnc.com/alservlet/LogoutServlet <Does Not work>

Can anyone provide suggestions and/or does anyone know how to report a suspected bug in 93.0 that prevent PNC access?

Thank You, Butch

Asked by marshallgrads1 4 days ago