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Having problems logging in to PNC online banking but not with Chrome

On my PC with Firefox, I'm trying to login to PNC online banking from this site: www.onlinebanking.pnc.com. If I manually enter the username and password, the Sign in but… (read more)

On my PC with Firefox, I'm trying to login to PNC online banking from this site: www.onlinebanking.pnc.com. If I manually enter the username and password, the Sign in button becomes active, and I can login successfully. But, for this site only, Firefox is not automatically filling the username and password. I have to tap the username field and then select the username from a drop down list of the synced logins. But after I do, the Sign in button remains grayed out and not clickable. For what it's worth, on other websites, Firefox autofills the username and password without me manually selecting it. And I don't have any problems logging in to those websites. But of course, I have none of these problems with Chrome.

As a side note, the Firefox Android browser won't even display a drop down list of synced logins when I tap the username field on www.onlinebanking.pnc.com. Nothing happens when I tap the field. And I did confirm that the login was already synced in the login storage. Again, this problem does not happen with the Chrome Android browser.

I have reinstalled Firefox and also ran it in safe mode, with no luck. How can I fix these problems? Any help would be greatly appreciated. Thanks.

I'm using Firefox 76.0.1 (64-bit).

Asked by Fat Tony 1 month ago

Last reply by Fat Tony 1 month ago