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An extension installed globally for all users (in /usr/share/mozilla/extensions) does not load for an unobvious reason

I need to automate the deployment of Firefox along with the extensions. I put three extensions (uBlock, Translate Web Pages, and Auto Tab Discard) in the /usr/share/mozil… (read more)

I need to automate the deployment of Firefox along with the extensions. I put three extensions (uBlock, Translate Web Pages, and Auto Tab Discard) in the /usr/share/mozilla/extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/. All extensions load normally, except Auto Tab Discard. When running firefox with the -jsconsole option, I see what the screenshot shows (the message "Invalid addon ID"). But the installation to user profile is successful. I add the extension ID to manifest.json, and get the following output in the console: addons.xpi-utils WARN addMetadata: Add-on {c2c003ee-bd69-42a2-b0e9-6f34222cb046} is invalid: Error: File /usr/share/mozilla/extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/{c2c003ee-bd69-42a2-b0e9-6f34222cb046} does not contain a valid manifest(resource://gre/modules/addons/XPIInstall.jsm:669:11) What can go wrong?

System: Debian 11 (bullseye) Firefox version: 91.4.1esr (amd64)

If you need any other information, please ask, I will write it down.

Asked by zostajekni 5 months ago

Answered by zostajekni 5 months ago

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cannot log into youtube, gmail, or google

Ever since updating to the most recent version of Firefox, I cannot log into anything related to Google. I can enter my username and password but the "next" or "log in" b… (read more)

Ever since updating to the most recent version of Firefox, I cannot log into anything related to Google. I can enter my username and password but the "next" or "log in" button or whatever it's called doesn't work at all. The cursor remains as an "arrow" when you hover it over the appropriate button to login and never allows you to click on anything. It's like this regardless if I am logging into YouTube, Google, or Gmail. Other websites could be affected...I don't know. The only way I can access my accounts is to downgrade Firefox to version 90.0.1. Everything seemed to work fine before this last version. I've been using version 90.0.1 for a few days now out of desperation since the most recent version doesn't work. I tried updating just now and even though the update went fine, I still couldn't log in to YouTube or Google.

I just realized too that I cannot access my Microsoft account. When I try to log in, it accepts my credentials but then takes me to the Office 365 Login page as if I never logged in and not to my mailbox. This does not happen on Edge. I don't want to use Edge but between this and the problems with YouTube/Google, I am not seeing many options here.

I'm running Firefox on Windows 10 Pro v1809 64bit.

On a side note: Why does Firefox have to update so much? You guys update this thing and nothing's changed except at times like this when things don't work. That's the only difference I see. I wish you would just stop. Stop having updates every time we turn around---ESPECIALLY if nothing different is happening with the browser. I've used Firefox since it was in a version somewhere in the teens or twenties and honestly, I can't see many differences. This is very much true for the past 20 versions of the browser. I mean... we have 95 primary versions of a browser, not to mention the individual subversions. It's really a hassle.

Asked by gdcarlson1975 6 months ago

Answered by gdcarlson1975 5 months ago

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search box on Firefox home page

Trying to use the seach box in the centre of the Firefox homepage (google search engine) .. everything I type goes up to the address bar . Tried changing settings - I se… (read more)

Trying to use the seach box in the centre of the Firefox homepage (google search engine) .. everything I type goes up to the address bar . Tried changing settings - I see there's a search box option in the 'tool bar' which looks to be up at the side of the address bar. cant understand why we need another one as well as the one in the centre.

Also by turning off suggestions and not choosing the 'search box option in the 'tool bar' , the address bar is now only accepting URLs so searching isnt working.

So ..1. Is the search box in the centre no use?

        2.  Does search work with all suggestions turned off?

Asked by brian.pitchford 11 months ago

Answered by TyDraniu 11 months ago

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Suddenly cannot open local .py files (Python source files) as plain text

Hello. Up until recently, I could click a link to a locally stored Python source file (.py extension) and it would display as a plain text file in Firefox. This is what … (read more)

Hello.

Up until recently, I could click a link to a locally stored Python source file (.py extension) and it would display as a plain text file in Firefox. This is what I want; e.g., it is a way that I view my notes, refer to examples, and so on.

Starting a few days ago, when I click such a link, I now get a pop-up window with the two options "Open with" or "Save file." I have tried a number of things to get back to the old behavior, including deleting the handlers.json file in my Profile folder, running a full Refresh, and creating a new profile. None of these got me back to the old behavior: displaying the .py file as plain text.

If I set the "Open with" option in that pop-up window to Firefox, I just keep getting the pop-up over and over again, while a new tab is created each time.

Note: if I look at a .py file on GitHub, there is no problem: again, the file just displays.

I suspected this behavior is connected with my having installed the latest version of Python (3.9.6) a few days ago, and I just confirmed this by updating Python on another machine. That is, on the other machine, the .py file would display as plain text until just now, after I update Python there.

So, I believe the Python installation is the cause of the problem, but, nonetheless, it seems to me that I should be able to set (or unset?) something within Firefox to make .py files open as plain text, as they used to.

Any ideas?

Thanks in advance.

Asked by bjkeefe 10 months ago

Last reply by bjkeefe 6 months ago

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Stopping firefox nag popup for an updte

Firefox v90 on a Mac. Continual nag screen popping up telling of an update. None of the solutions presented by top contributors or moderators work. Nothing obvious or sug… (read more)

Firefox v90 on a Mac. Continual nag screen popping up telling of an update. None of the solutions presented by top contributors or moderators work. Nothing obvious or suggested in about:config. Nothing about putting policies in .json files in the correct directory.

It is as if Mozilla refuses to let you turn off that nag screen.

Asked by jkeating2 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

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Mirror a Bookmark Folder?

Hey everyone! I had a quick, and maybe weird, question to ask... is there any way to have two separate bookmark folders that are complete mirrors of each other? For examp… (read more)

Hey everyone!

I had a quick, and maybe weird, question to ask... is there any way to have two separate bookmark folders that are complete mirrors of each other? For example, if I added a bookmark to one folder, then the other folder would also have the bookmark added to it.

I sure hope the answer is yes! haha. It would really help my bookmark organization OCD! :D

Thanks everyone!

Asked by Trust Kibou 10 months ago

Answered by TyDraniu 10 months ago

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New tab background color

Whenever I open a new tab using the + sign the background color is black. I have tried everything I can think of and what I found on the web. Nothing works I hate the … (read more)

Whenever I open a new tab using the + sign the background color is black. I have tried everything I can think of and what I found on the web. Nothing works I hate the black background. I want white with text in black.

Asked by The Mason 11 months ago

Last reply by cor-el 6 months ago

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How to select camera?

On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera an… (read more)

On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera and the default microphone.

Earlier Firefox releases used to show a selection list for the camera and also another one for the microphone.

My default camera is the one built into the laptop and I would like to use an external one that has adequate picture quality.

Can you please help selecting a camera with the new Firefox?

Asked by gdukai.laptop 10 months ago

Last reply by UniQMG 6 months ago

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Firefox hijacking Goolge search

I'm trying to completely turn off the address search bar function in Firefox. It' so annoying! I go to google. Start to type in the search bar on the page but all my typi… (read more)

I'm trying to completely turn off the address search bar function in Firefox. It' so annoying! I go to google. Start to type in the search bar on the page but all my typing ends up in the address bar. So frustrating! If I wanted to search from the address bar I wouldn't have gone to Google to do it. I DON'T want to search from the address bar EVER! So please don't say 'why don't you just..x,y or z'. I've managed to turn off all the address bar suggestions and whatnot with about a dozen different setting which is ridiculous. Turning off the rich results should fix everything but it doesn't. No mater what I try I cannot get text to appear in the Google search bar. So basically Firefox has stolen the functionality of the Google webpage for me. I've been using Firefox for a long time but lately I'm been questioning why a lot. Anyway, any suggestions to stop Firefox from hijacking my search would be appreciated.

Asked by bpereira 11 months ago

Answered by Terry 11 months ago

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Dev Tools

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reaso… (read more)

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). I've gone in about:config and set all variables to False, yet they reset themselves to true every time. How do I disable the DevTools. Thanks

Asked by john.enrietto 11 months ago

Answered by john.enrietto 11 months ago

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Ubuntu 18.04.5 - tab flickering when I refresh or loading website

Dear Mozilla Support, After some update (I think from 89.0.0 version of Mozilla Firefox - this version with new looks of tabs) I notice flickering on the tab when I loadi… (read more)

Dear Mozilla Support,

After some update (I think from 89.0.0 version of Mozilla Firefox - this version with new looks of tabs) I notice flickering on the tab when I loading website or refresh website. This looks very strange. Like I said I dindn't notice any issue with flickering on previous Mozilla Firefox versions. Only with these new versions with new look of the tabs. I didn't remember if it was 89.0.0 version or 90.0.0 version. I don't know if it is problem with the machine but I didn't notice this issue on another computer with 90.0.2 Firefox version but with Windows 10 OS. I also noticed this issue with Firefox 90.0.0.2 with Windows 7 OS on another computer so I don't know if this is problem with two computers or Firefox itself. Can you help me?

Yours faithfully, Piotr

Asked by Peter 10 months ago

Answered by cor-el 10 months ago

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Lost Firefox data after trouble shooting ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time" error on Mac. Any way to recover my info?

I had an issue where when I tried to open firefox I received an error that said ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time". Afte… (read more)

I had an issue where when I tried to open firefox I received an error that said ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time". After looking at some other support articles I came across this article that appeared to fix the issue after entering a command in terminal https://support.mozilla.org/bm/questions/1254772, and I guess I deleted the wrong version because after being able to reopen my browser I had none of my saved bookmarks, extensions, history, or any other account info.

Is there any way I can recover my lost browser info or am I just completely SOL?

Asked by ian83124 8 months ago

Answered by FredMcD 8 months ago

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Text missing

Recently, text is missing when I try to look at a document on a web site. And using Spectrum for my ISP, when I open their web mail with Firefox there are unusual symbols… (read more)

Recently, text is missing when I try to look at a document on a web site. And using Spectrum for my ISP, when I open their web mail with Firefox there are unusual symbols over the selections in the menu bar,

Asked by Ed 9 months ago

Last reply by cor-el 9 months ago

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Website problem with citi.com, asked for multiple logins

I am having a new problem with < https://www.citi.com/ > I have used this website for years with Ffox with noo problem. What I experience now is that I can login a… (read more)

I am having a new problem with < https://www.citi.com/ > I have used this website for years with Ffox with noo problem. What I experience now is that I can login and use it just fine, i.e. access any of its links, except if I try to use the Virtual Credit Card (VCC) feature. To use that feature you login, select VCC, which takes you to a new page, on which you launch a popup that generates the VC. My issue is that I login, select he VCC page, but instead it takes me back to the main screen to login again. This circular problem can continue as many times as I try it. Below I list my equipment and trouble shooting steps.

I am using a win10 PC running 21H1 and the current version of FFox. I have a Malwarebytes Browser Guard installed (MB).

1. I tried the login on my Surface GO running win10 Home Edition and no MB installed. It worked fine. 2. I tried to login with Chrome and Edge on my PC, neither with the MB browser guard, and they work fine. 3. I have had the MB installed for quite some time and the Citi site always worked fine. Nevertheless I disabled it. That made no difference. 4. Next I clicked the FFox shield and disabled the Enhance Tracking protection. No difference. 5. I deleted all cookies and cache info related to citi, amounting to 10 entries. That made no difference. 6. I deleted all cookies and cache totally. Now I was able to log in and go to the VCC page. 7. I closed out of the citi site and tried to re login. The problem reappeared. 8. I deleted all cookies and cache yet again, closed FFox, launched it again, tried the Citi site and it worked fine. 9. I logged out of citi, tried to log in again, and once more it did not work.

Any ideas?

Asked by eberger5 10 months ago

Answered by eberger5 9 months ago

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How to turn off addrress bar searches?

Hi All, I have searched the web and found this 'https://support.mozilla.org/en-US/questions/1284577'. I followed the steps but it didn't disable this crap. I HATE this … (read more)

Hi All,

I have searched the web and found this 'https://support.mozilla.org/en-US/questions/1284577'. I followed the steps but it didn't disable this crap. I HATE this and I want to turn it off. How? I use the search bar not the address bar for my searches.


Thanks for any help,

Charles

Asked by CharlesEF 11 months ago

Answered by cor-el 11 months ago

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What is in the profiles/storage/default folder?

The profile my wife uses has almost 400 MB in the profiles/storage/default folder and & looks like every link she has ever clicked on. She uses AOL for her home page … (read more)

The profile my wife uses has almost 400 MB in the profiles/storage/default folder and & looks like every link she has ever clicked on. She uses AOL for her home page & clicks on all sorts of news articles.

How do I trim down its size? Can I delete some history, such as old stuff? Thanks

Asked by Mike109 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago