• Solved

Lost Firefox data after trouble shooting ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time" error on Mac. Any way to recover my info?

I had an issue where when I tried to open firefox I received an error that said ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time". Afte… (read more)

I had an issue where when I tried to open firefox I received an error that said ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time". After looking at some other support articles I came across this article that appeared to fix the issue after entering a command in terminal https://support.mozilla.org/bm/questions/1254772, and I guess I deleted the wrong version because after being able to reopen my browser I had none of my saved bookmarks, extensions, history, or any other account info.

Is there any way I can recover my lost browser info or am I just completely SOL?

Asked by ian83124 8 hours ago

Answered by FredMcD 2 hours ago

  • Solved

Pop-up window won't fully display on webpage

On bankofamerica.com, when I log in, it asks for acknowledgment and once I give it, a terms and timeout timer window is supposed to pop up with a 'continue' button furthe… (read more)

On bankofamerica.com, when I log in, it asks for acknowledgment and once I give it, a terms and timeout timer window is supposed to pop up with a 'continue' button further down. I only get the top 1/4" or maybe 1 line of the window and can not get past this point. It works fine on other major browsers. Any ideas on why?

Asked by justin.spitzer 2 hours ago

Answered by justin.spitzer 1 hour ago

  • Solved

I cannot alow permission

I cannot allow permission for a certain website and there is no allow or deny when I put in website feel like something is blocking it. I want to allow https://interviews… (read more)

I cannot allow permission for a certain website and there is no allow or deny when I put in website feel like something is blocking it. I want to allow https://interviews.indeed.com/interviews/test/

I have attached my screen shot.

Asked by franick 5 hours ago

Answered by cor-el 2 hours ago

  • Solved

Cursor goes to address bar instead of search bar

In Ubuntu 18.04, I bring up a new page, click in the search bar in the middle of the page. Then when I start typing it jumps to the address bar although I have already pl… (read more)

In Ubuntu 18.04, I bring up a new page, click in the search bar in the middle of the page. Then when I start typing it jumps to the address bar although I have already placed and preferred the search bar to the right. No! NO! NO!

I use Duck Duck Go but Google does the same.

It is bad enough that the upgrade was automatically loaded but on top of that, changing preferences including dumping my home page. Change privacy settings without asking ( to a lower level on top of that ).

Really POOR form.

Asked by dee3 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Spell Check

British English Spell Check as you type is no longer reliable, sometimes it works but most times it doesn't. Can't seem to get to the bottom of the problem, all settings… (read more)

British English Spell Check as you type is no longer reliable, sometimes it works but most times it doesn't. Can't seem to get to the bottom of the problem, all settings are correct but still doesn't work properly.

Asked by Diddy_Pickle_Wicks 4 months ago

Answered by cor-el 4 months ago

  • Solved

Cant get bookmarks to show on the left of the page.

My FIrefox was freezing. I did a refresh. My bookmarks, which I had on the left of the page, are now at the top. The icon that I could click to make the bookmarks on the … (read more)

My FIrefox was freezing. I did a refresh. My bookmarks, which I had on the left of the page, are now at the top. The icon that I could click to make the bookmarks on the left, which used to be at the top of the page, is gone. How do I get my bookmarks on the left of the page?

Thanks

Asked by fosebepl 9 hours ago

Answered by FredMcD 8 hours ago

  • Solved

Finding in which Folder a bookmark belongs

Hello - Firefox Bookmarks are wonderfully intuitive and hardly need the well written instructions. However, in Manage Bookmarks, I search and find the Bookmark I want but… (read more)

Hello - Firefox Bookmarks are wonderfully intuitive and hardly need the well written instructions. However, in Manage Bookmarks, I search and find the Bookmark I want but can't see or find which folder it's in. Thus I can't sort it or move it to another folder. A column in search results showing Folder would be fabulous!

Asked by rlj2 1 day ago

Answered by cor-el 1 day ago

  • Solved

Default application for PDFs

Recently, when I try to open an PDF, it opens in a new Firefox window, although I have Adobe Acrobat DC installed and working. I have tried changing the Firefox settings … (read more)

Recently, when I try to open an PDF, it opens in a new Firefox window, although I have Adobe Acrobat DC installed and working. I have tried changing the Firefox settings but this still happens. How do I stop Firefox being the default for opening PDFs, please? I suspect Firefox seems to think PDFs are HTML documents.

Asked by Roger Thomas 4 days ago

Answered by jonzn4SUSE 17 hours ago

  • Solved

Firefox Force to store image using "Save AS" as Webp even image type is png, jpt etc

I as annoyed by Save As WebP, because image was png and every time i need to write extension .png i found this discussion, but unfortunately it is not working for me and … (read more)

I as annoyed by Save As WebP, because image was png and every time i need to write extension .png

i found this discussion, but unfortunately it is not working for me and i feel its not good solution. https://support.mozilla.org/en-US/questions/1286715

Asked by asadkamran786 20 hours ago

Answered by asadkamran786 20 hours ago

  • Solved

Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.nextechclassifieds.com because this website requires a … (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.nextechclassifieds.com because this website requires a secure connection. www.nextechclassifieds.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. www.nextechclassifieds.com uses an invalid security certificate.

The certificate is not trusted because it is self-signed.
Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

This is a trusted website, been using it for years without issue. Used it a few hours ago to check my account. Only problem is on my pc, all other devices including people I've asked, do not have this issue. Seems to be a problem with the firefox browser only.

Asked by TundraWolf42 23 hours ago

Answered by cor-el 22 hours ago

  • Solved

No Web Page Loads When Firefox Is Open

Hi. I Have a Dell Latitude E6430ATG and I am running Windows 10 and I loaded a 2016 version of MS Office and suddenly Firefox shows no pages -- everything is white except… (read more)

Hi. I Have a Dell Latitude E6430ATG and I am running Windows 10 and I loaded a 2016 version of MS Office and suddenly Firefox shows no pages -- everything is white except for the address bar and, when I try to open any web pages, tabs at the top of the page. Any web page (as supposedly indicated in the address bar) is completely blank -- just white space. The "Open Application Menu" button is there and I get the drop down menu, but the only things I can access are Bookmarks, History, More Tools and Help. Cannot access Passwords or Add-ons and themes. I did a Malwarebytes search and found no problems. I uninstalled everything (Firefox and Mozilla Maintenance Service), deleted both files/folders, and, using MS Edge (which does load all web pages), downloaded a new Firefox Installer and, supposedly, Firefox went through the installation process and said it was installed. I clicked on the con on my desktop and Firefox open with same result -- address bar and (once I type in or select a suggested web address) tabs at top, but no web pages load and Open Application Menu only gives me access to Bookmarks, History, More Tools and Help. I am stumped. Is there anything in Windows I need to disable/enable to get my example of Firefox to work? If you need more info to suggest solutions, just ask. I am no tech wizard, so please be patient. Thanks.

Asked by silberfile1 6 days ago

Answered by FredMcD 6 days ago

  • Solved

How do you identify the process id of a specific tab

Hi, I have scoured the web and can't seem to find a solution to this. Either firefox doesn't support this feature or I haven't looked enough. How can you identify the p… (read more)

Hi,

I have scoured the web and can't seem to find a solution to this. Either firefox doesn't support this feature or I haven't looked enough.

How can you identify the pid of a tab in firefox? There isn't a tab in the task manager that shows this, like with chrome, opera, and edge.

I'd appreciate any help.

Thanks

Asked by dpma123 1 day ago

Answered by cor-el 1 day ago

  • Solved

Userchrome.css not recognised

I used to run Firefox 88.0.1 (64 bit) on a Windows 7 PC. With lots of help from this forum I wrote a userchrome.css file to make several changes to the appearance. On a … (read more)

I used to run Firefox 88.0.1 (64 bit) on a Windows 7 PC. With lots of help from this forum I wrote a userchrome.css file to make several changes to the appearance.

On a new Windows 10 machine I installed the same version of Firefox (since I don't care for the latest one). I added my old profle to the new installation and selected it as the default.

Unfortunately, when I opened the program I was prompted to create a new profile; there didn't seem to be any way around this. So I let it happen and tried simply copying my old chrome folder into it - I thought at least I could make the visual changes even if I couldn't import my bookmarks and so on.

But this didn't work either: when I run the program, none of the expected changes are there.

Presumably I've done something wrong, but what, exactly? I'd be grateful for any thoughts. Ideally, I'd like to use the whole of the old Win7 profile but if that's not possible at least changing the appearance would be pleasant.

Many thanks.

Asked by mail226 1 day ago

Answered by mail226 1 day ago

  • Solved

QuotaExceededError: The quota has been exceeded

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox every time I have to clear cookie and cache and restart Firefox also tried up… (read more)

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox

every time I have to clear cookie and cache and restart Firefox

also tried updating Firefox

I'm using since more than 2years but this issue is since last 2 months only

Please help

Asked by Maddy 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Setting up new Bookmarks Toolbar

Have a new laptop. Must reset all my bookmarks from scratch. So far, all are appearing across top of screen. Cannot seem to set it up along left side of my screen in a… (read more)

Have a new laptop. Must reset all my bookmarks from scratch. So far, all are appearing across top of screen. Cannot seem to set it up along left side of my screen in a column like I used to have. HELP  ??? Thanks!

Asked by JESWEN23 1 day ago

Answered by cor-el 1 day ago

  • Solved

[SOLVED]MP3 and video files starts to play instead of asking to download.

Hello, I have recently noticed that firefox starts playing files where it used to give a prompt on whether to sav or open file. I know I can right click- save link as, bu… (read more)

Hello, I have recently noticed that firefox starts playing files where it used to give a prompt on whether to sav or open file. I know I can right click- save link as, but I would like it get the prompt instead, if possible.

-Howard

Asked by howard_e_frogge 1 day ago

Answered by jscher2000 1 day ago