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Edit Firefox Dictionary

Accidentally added a misspelling to the Firefox dictionary. Thought it would be easy to locate and edit the dictionary. Enabled 'show hidden files.' On XYplorer, and Wi… (read more)

Accidentally added a misspelling to the Firefox dictionary. Thought it would be easy to locate and edit the dictionary.

Enabled 'show hidden files.'

On XYplorer, and Windows File Explorer can find not a single trace of 'persdict.dat' in my profiles folder.

It would be really helpful if you could advise what the next step would be. Thanks.

Asked by sra97 3 hours ago

Last reply by sra97 34 minutes ago

open closed tabs

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like … (read more)

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like it does on chrome

Asked by Fluxa 12 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Printing

Whenever I print my transfer transcript, it will always combine both the pages into one page. Using other browsers, I would be able to just print the first page but I do … (read more)

Whenever I print my transfer transcript, it will always combine both the pages into one page. Using other browsers, I would be able to just print the first page but I do not have the option in Firefox. I would like to be able to just print the first page and not the combined page 1 and 2. Thank you.

Asked by Melvin Yap 6 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Safari to Firefox....UGH

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a de… (read more)

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a decent automatic display of all websites. I never had an issue with Safari. Example: Gmail's body section is way too small, no matter how much I try to enlarge it, it just doesn't want to enlarge. I mean, this is really a hassle. Is there a simple setting in Firefox that can duplicate Safari's handling of text/fonts? I really would like to use it as my default browser, but it's really getting annoying.

Asked by hikerwest2014 4 hours ago

Last reply by Terry 3 hours ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 2 months ago

Last reply by ddaveleft 4 hours ago

Firefox apparently deleted by system restore

Greetings... Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profi… (read more)

Greetings...

Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profile/desktop appeared.

I performed a system restore using the most recent restore point (two days ago). The system restore completed successfully and upon restart and login, my usual profile/desktop appeared.

However, my installation of Firefox no longer completely exists. In the C:\Program Files\Mozilla Firefox directory, many of the files that customarily exist no longer appear, including firefox.exe.

Most certainly, I do not want to lose any of my bookmarks, open tabs, or custom settings that I have established in my Firefox over many years of use. What would be the best way for me to restore Firefox on my laptop, while preserving all of my bookmarks, open tabs, custom settings, etc?

Would a simple reinstall of Firefox accomplish this task, without my losing any of my bookmarks, open tabs, custom settings, etc? Or, is there something else that I should do?

I would sincerely appreciate your feedback regarding this problem. Thank you!

...ted

Asked by Ted Benjeski 1 day ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Problem accessing New York Times articles

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site… (read more)

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

Asked by mstorin 2 days ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Dropdowns will not stay open

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas? … (read more)

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas?

Asked by donaldrmunro 2 days ago

Last reply by cor-el 5 hours ago

Distorted Images on page 2 of Barclays Bank (UK) sign in to account

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happen… (read more)

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Asked by mjrcohen 9 hours ago

Last reply by cor-el 5 hours ago

Cannot login to the VA myhealth website

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I chan… (read more)

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I changed back to Google and it worked fine. I don't know how to fix this or explain the problem anymore, but I really like FF but things like this makes me hesitant to continue to use it.

Asked by Paul's Dell Laptop 1 day ago

Last reply by cor-el 8 hours ago

Can't save .gif in its original format, even if I visit the file's page itself. I only get "webp" in the save dialog's format options

Take any example GIF file on pretty much any website. if I right-click the image, I can "Save image as", but my only format option is webp. I have the same issue if I vis… (read more)

Take any example GIF file on pretty much any website. if I right-click the image, I can "Save image as", but my only format option is webp. I have the same issue if I visit the direct link to the file and choose "save page as". Surely there is a way to save the page in its original format right? It's a GIF so I should have the option to save it as a GIF?

I've also noticed if I right-click a GIF and "copy image" I only get a single frame of the image on my clipboard, but I would be able to work around that if I could just save it the way I want to.

Asked by Twisted_Code 13 hours ago

Last reply by cor-el 10 hours ago

Spell check not working

Spell check doesn't work at all. It doesn't show incorrectly spelled words, and there's nothing in the write click menu in text areas. I have it turned on in settings, an… (read more)

Spell check doesn't work at all. It doesn't show incorrectly spelled words, and there's nothing in the write click menu in text areas. I have it turned on in settings, and I have a dictionary installed.

Asked by dzvanhoffen 1 day ago

Last reply by cor-el 11 hours ago

youtube fullscreen

lets say im watching youtube fullscreen on two monitors but i press escape to close the video im currently watching, firefox closes both fullscreens. it happens on all vi… (read more)

lets say im watching youtube fullscreen on two monitors but i press escape to close the video im currently watching, firefox closes both fullscreens. it happens on all videos. is there anyway to stop that

Asked by Fluxa 12 hours ago

page not found error

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on i… (read more)

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on in these emails leads me to a "The page you're looking for doesn't exist" error 404. No matter what I try (disabling all extensions & setting Firefox's config setting 'extensions.blocklist.enabled' to false). Both of the companies that send the newsletters as well as GetResponse don't really seem to care and just blame Firefox. Can anyone help me fix this... if in fact it's something on my laptop that's creating the issue? I only use Firefox browser... nothing else and would hate to starting using some unsafe browser just to access these links. Thanks.

Asked by Delmond 2 days ago

Last reply by cor-el 11 hours ago

The sessionstore-backup Directory

I've just rebooted and I've lost two windows with thirty tabs, or something. When I started Firefox, there's nothing in the Recently Closed [Tabs, Windows] Reading onlin… (read more)

I've just rebooted and I've lost two windows with thirty tabs, or something.

When I started Firefox, there's nothing in the Recently Closed [Tabs, Windows]

Reading online, I see that Firefox should be writing some files to the sessionstore-backup directory, like these:

recovery.jsonlz4: the windows and tabs in your currently live Firefox session (or, if Firefox crashed at the last shutdown and is still closed, your last session) recovery.baklz4: a backup copy of recovery.jsonlz4 previous.jsonlz4: the windows and tabs in your last Firefox session upgrade.jsonlz4-build_id: the windows and tabs in the Firefox session that was live at the time of your last update

, but I only find recovery.jsonlz4 and recovery.baklz4 and both are tracking current time, which means they are getting data from the currently opened Firefox.

These are the only files I find in this directory.

Where are the other files supposed to have gone?

Asked by jhunterwu 1 day ago

Last reply by cor-el 11 hours ago

DuckDuckGo Privacy Essentials ad

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and … (read more)

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and (b) search with DuckDuckGo. How can I stop this?

Thanks in advance for your help.

Asked by reichmanis.m 12 hours ago

Last reply by Dropa 11 hours ago