Firefox Community Forum

I endeavoured to send an email this afternoon, and subsequent emails and received a message saying: sending message failed. A required TLS feature is missing. I have no idea what this means or how to fix the problem. I have not had this problem before and have used Mozilla Firefox for several years. Please don't be too technical as I am barely computer literate. Thank you. Dave Hill

Dear Mozilla,

Yesterday I successfully installed my info@ledgreenus.com email on my desktop computer, but today I have no way to access it. I don't understand how it can be hidden like that. I can't do it on my cell phone either. Please help!

Alberto

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky Internet Security 21.3.10.391 (m). I have paused Kaspersky, uninstalled then reinstalled Firefox 3 times. I have cleared all Firefox cookies and caches a number of times. On my 2nd Firefox reinstallation Firefox worked ok for a couple of times then stopped again with the same error code. Please note that I am not very familiar with computer stuff so any suggestions need baby steps. Many thanks.

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

WHAT DOES "YOUR BROWSER IS BEING MANAGED BY YOUR ORGANIZATION: ?

"YOUR BROWSER IS BEING MANAGED BY YOUR ORGANIZATION"? THERE IS NO ORGANIZATION ASSOCIATED WITH THIS LAPTOP.

HOW DO I GET MICROSOFT OUT OF MY COMPUTER?

EXAMPLE: I NEVER SIGNED UP/IN FOR ONE DRIVE. IT MEANS THAT THINGS SUCH AS DOWNLOADS HAS A MICROSOFT TOOL IN THE FILE LOCATION.

HOW DO I QUICKLY FIND THINGS LIKE MOZ VPN TO DOWNLOADS? I RECEIVE VPN FOR FREE. IS THERE A SIGNIFICANT DIFFERENCE THAT JUSTIFIES THE COST OF FIREFOX'S VPN?

THANKS FOR THE HELP,

DAVID MARSHALL

I found out about a chat gpt sidebar in firefox labs. I am facing a p[roblem where if i close this sidebar, i need to go to firefox labs tab and reopen it again. Is there a quck way, a macros for example how i can quickly open the new sidebar

I have a Firefox account, I have a Bugzilla account (not used for a long time but was able to log-in back!). I try to understand the detail of some security bugs listed in the Firefox release notes by following the link (to bugzilla.mozilla.org) at the bug ID#... but I always get the reply from that site that I am not logged in with the "appropriate permissions". Actually, when I look at my Bugzilla profile (I am indeed logged in), I can't see any permission for that account. Who defines the permissions? When? What/who could change them? On what basis? Where/whom is the request to be sent to if any? Thanks in advance for the help.

I have previously created an ID.ME account with my email address and a password. Message said my email entered has already been used, that is correct, How do I resolve this problem so I can complete the changes before 1/31 that MyHealthvet.com requires.

I want to know whether I can update my current Firefox version with my very old desktop setup. I am using the Firefox browser version 78.15.0esr (64-bit) on my iMac 2007 running OS X El Capitan. This notice came up when opening Firefox: " Your version of Firefox will start to have problems on January 14. A root certificate will expire, causing some preferences and other features to stop working. On March 14, 2025, add-ons and more features will also break." Following the instructions to update, in About Firefox window, it checks for updates and then shows Firefox is up to date. I've interpreted this as there's no version available that I can update to. Is that correct?

I have two computers that I use at different times and for different reasons. I want the open tabs on them to be the same. I am signed in on both computers but there is no syncing happening, even when I go into the menu under my account. It says it's syncing, but it's not. When I try to "Add another device" the option of adding another computer is not given. I do not want to use the profile backup because I want to MERGE the two sets of open tabs between the computers, not overwrite one.

Sir I have a Phone number by which that account made i can provide you one time password which you will send to that number. My previous phone are broken but location are same i am still on same location with same phone number but without phone. So please verify my account and give me access to create new password By analyzing my phone number by which that account made . I repeat that this gmail account is a way to convey my appeal to you . Gmail which I Wana recover is made by same number of this account . And i have that number. So please help me I highly request you sir please 🙏

Hello, I want to recover and snyc my history in to a new device. can you please advise how can I get all my websites and history in my new device?

thanks,

Hashmat

i had to restore windows 10 (some things weren't working at all after some maintenance) i performed the restore with the option to keep the files i then installed firefox logged into my google account via gmail page then in firefox itself to restore bookmarks and everything else (same google account)(i had to reset the password via google account) now i dont get all the things saved/synced: no bookmarks, no passwords, extensions, etc. please help

For several days I'm not able to log in at Facebook. Without login I can easily open Facebook from results via Google searches. The problem are seen when I try to log in using latest Firefox. Can log in via Chrome and Edge. Tried to disable all extensions but the problem persist. Using Samsung Browser in tablet works fine as well.

See attachment, where error is illustrated. It says: This page is not avaible right now. It is caused by a technical issue and we are working on a solution. Try to reload the page

Hope for some help here....