Constantly being prompted to update Firefox

Almost every site I go to these days thinks I have an outdated version of Firefox, when I don't. Even if I download what should be the latest version, I get the same prom… (read more)

Almost every site I go to these days thinks I have an outdated version of Firefox, when I don't. Even if I download what should be the latest version, I get the same prompt. What's the deal? How do I fix this?

Asked by omoya 12 hours ago

Last reply by cor-el 1 hour ago

Password cannot run well

Hello! I have a such problem. The thing is I need to use one Chinese site but when I try to log in the system changes my password automatically! I mean my password, for e… (read more)

Hello! I have a such problem. The thing is I need to use one Chinese site but when I try to log in the system changes my password automatically! I mean my password, for example, 123456789 and the system makes it "P:KJHGHVcfbvnm,nbhg. I can log in on other browser and on cell phone browser, but it`s very troublesome and almost impossible on Mozilla. What should I do? Help me, please! I need exactly Mozilla.

Asked by handarhaevayu 10 hours ago

Last reply by cor-el 1 hour ago

Transferring tabs to Firefox on a new PC

I am replacing an old laptop and want to transfer all my Firefox settings to the new one. I have gone into the Sync setting on both and checked all Sync options - includi… (read more)

I am replacing an old laptop and want to transfer all my Firefox settings to the new one. I have gone into the Sync setting on both and checked all Sync options - including Open Tabs. However, when I select Sync Now on the new PC, my open tabs from the old PC are not set up. I noticed that there is a Synced Tab sidebar which invites me to Connect Another Device - but selecting that option just leads to an invitation to login on an IOS or Android device. But, I don't want the tabs from there - I want it from my old PC. I realaise I could simply recreate the tabs - but with a hundred or so active, this would be a very tedious exercise. What can I do please?

Asked by dc696969 3 hours ago

Last reply by cor-el 1 hour ago

How to deactivate recently visited sites on main (home) page?

How to deactivate saving recently visited sites on main (home) page? Maybe with any option in about:config? Without using any plugins! Как отключить сохранение недавних п… (read more)

How to deactivate saving recently visited sites on main (home) page? Maybe with any option in about:config? Without using any plugins!

Как отключить сохранение недавних посещенных сайтов на главной (домашней) странице Firefox? Возможно есть варианты сделать это через about:config? Без использования сторонних плагинов и расширений!

Asked by m39fz1 2 hours ago

Last reply by cor-el 1 hour ago

missing credentials

I had to restart my computer after upgrading ESET AntiVirus and I now have no saved passwords in FireFox. I have located the logins.json file which is inside my current p… (read more)

I had to restart my computer after upgrading ESET AntiVirus and I now have no saved passwords in FireFox.

I have located the logins.json file which is inside my current profile and can open it with FireFox. It contains over 100 records but the username/password fields are encrypted.

I understand that the logins.json file works with a file called key*.db to unencrypt the information. I can see key4.db and key3.db inside my FireFox profile folder but I'm not sure why it's not working.

Can anyone offer any advice on how I can get my passwords back?

Asked by mark.phillips 22 hours ago

Last reply by cor-el 1 hour ago

Why doesn't "Delete cookies when Firefox is closed" also delete the Cache?

Firefox's Clear Data control allows you to clear both Cookies AND the Cache. This makes perfect sense, since both of these things can be used to identify/track people. Bu… (read more)

Firefox's Clear Data control allows you to clear both Cookies AND the Cache. This makes perfect sense, since both of these things can be used to identify/track people.

But from what I can tell, if you enable the option Delete cookies and site data when Firefox is closed, this doesn't clear the Cache, only Cookies?

In fact, the only way to clear the Cache at restart is to dig deep into the Clear history when Firefox closes settings, which few people would know to look in.

So, correct me if I'm wrong here, but isn't this giving users a false sense of security? They think all the Cookies will be deleted when they open Firefox, but actually the Cache is still there, allowing them to be easily identified?

Personally, I'm less concerned about cookies because they are opt-in (here in the UK). But as for being tracked via the cache, we have no say in that, so that's what I'm more concerned about.

Asked by MartyJames 2 hours ago

Last reply by cor-el 2 hours ago

Firefox doesn't navigate when I first type in an address. It does if I try again.

Mac OS X, 10.15.7. Macbook Air 2012. Firefox version 81. After starting Firefox, I'm taken to a blank page (my default new tab is about:home.) If I type in an address and… (read more)

Mac OS X, 10.15.7. Macbook Air 2012. Firefox version 81.

After starting Firefox, I'm taken to a blank page (my default new tab is about:home.) If I type in an address and hit Enter, nothing happens. When I hit enter again, it finally starts to browse. This happens every time I start Firefox fresh. If I hit CMD+Q then start Firefox again, and type in an address, and hit Enter, it does nothing. Not until I try again does it work.

Asked by whiterook6 11 hours ago

Last reply by cor-el 2 hours ago

Media Keys forward / backward aren't working and greyed out in the overlay

When I want to skip a video in a youtube playlist, skip to the next track or to the previous one in spotify etc, my keyboard media keys don't work. The play/pause button … (read more)

When I want to skip a video in a youtube playlist, skip to the next track or to the previous one in spotify etc, my keyboard media keys don't work. The play/pause button works and so does volume up/down. The overlay appears all the time, but the buttons for forward/ backward are greyed out. Sometimes a song stops when I hold forward for a few seconds.

Another guy had this problems 7 years ago, the solution was to start firefox in safe mode. I did that. Didn'T work. I also disabled hardware acceleration, didn'T work.

Asked by michaelhaas.mail 3 hours ago

Last reply by cor-el 2 hours ago

Firefox will not open

Having a problem getting Firefox to open. When you try to click on it it looks like it wants to open, but the homepage is blank. When I try to log in the page stays bla… (read more)

Having a problem getting Firefox to open. When you try to click on it it looks like it wants to open, but the homepage is blank. When I try to log in the page stays blank. I can see the menu bar but none of the choices will open. I have uninstalled and reinstalled multiple times, each time removing any and all Firefox folders. Still will not open. Followed the steps for a clean install, no change. The last time I was downloading Firefox I received my first error message: c:\windows\system32\msvcp140.dll error message I get no other error messages, the home page stays blank. Any suggestions on what to try?

Asked by bozelley 14 hours ago

Last reply by cor-el 2 hours ago

Every time I open Firefox it acts like it's my first time

Every time I open Firefox it acts like it's my first time. It asks me to log in, forgets any bookmarks I created, forgets the home page I set...everything. This computer … (read more)

Every time I open Firefox it acts like it's my first time. It asks me to log in, forgets any bookmarks I created, forgets the home page I set...everything. This computer is less than a month old; the first thing I did with it was add Firefox. But if it can't remember anything, I'll be forced to switch to Chrome. Can anybody help me?

Asked by whatsitsgalore1 1 week ago

Last reply by cor-el 3 hours ago

COX speed test page does not display the speed test

The COX speed test page does not work. It does not even display the speed test, just the text on the page. www.cox.com/residential/support/internet/speedtest.html … (read more)

The COX speed test page does not work. It does not even display the speed test, just the text on the page. www.cox.com/residential/support/internet/speedtest.html

Asked by bygeorgejr 11 hours ago

Last reply by FredMcD 4 hours ago

Video pausing themselves and cluttering

I am using firefox to watch recorded lectures on Microsoft Streams. The video started out smoothly and increase to shutter every few seconds after a while (~5 mins) and p… (read more)

I am using firefox to watch recorded lectures on Microsoft Streams. The video started out smoothly and increase to shutter every few seconds after a while (~5 mins) and pause itself without me touch any keys. I tried continue playing the video and this persist. I tried refresh the tab and the problem appears after a while again.

The only add on I have is Adblock.

Asked by noelmaple7 6 hours ago

Last reply by FredMcD 4 hours ago

Developer.Android.Com Website messed-up

Hi, has anyone encountered this problem also? The website https://developer.android.com/guide/topics/manifest/application-element display is messed-up. Please check the … (read more)

Hi, has anyone encountered this problem also? The website https://developer.android.com/guide/topics/manifest/application-element display is messed-up. Please check the attached images. I'm running Firefox 81.0.2 (64-bit) on Ubuntu.

Asked by rslaranjo 14 hours ago

Last reply by TyDraniu 6 hours ago

Search text

I have search text while typing checked in my options but when I search, it doesn't do this. It used to and now it doesn't so I have no idea what you people are doing to … (read more)

I have search text while typing checked in my options but when I search, it doesn't do this. It used to and now it doesn't so I have no idea what you people are doing to make it change all the sudden.

Asked by jim0310pa1 11 hours ago

Last reply by jscher2000 9 hours ago

My web app is broken since Firefox 81.0.2 (64-bit)

The width parameter in no longer honoured in my web app that calls a new window. Still working as expected in Google Chrome 86.0.4240.75 , Internet Explorer 11.572 myWind… (read more)

The width parameter in no longer honoured in my web app that calls a new window.

Still working as expected in Google Chrome 86.0.4240.75 , Internet Explorer 11.572

myWindow = window.open('newed.html?nid='+id,'_blank','top=50, left=50, width=1000,height=800,toolbar=no,location=no,directories=no,status=no,menubar=no,scrollbars=no', myWindow);'

Asked by raymond15 1 day ago

Last reply by jscher2000 11 hours ago

Video Playback Crashes

Hey, this just recently started happening but whenever I try to playback video (mainly on twitch) the tab crashes immediately. I've tried starting Firefox in safemode and… (read more)

Hey, this just recently started happening but whenever I try to playback video (mainly on twitch) the tab crashes immediately.

I've tried starting Firefox in safemode and disabling add-ons; crashing still occurs either way. I tried opening streams on Chrome and they open up fine. I have also tried clearing my cache and disabling hardware acceleration. Lastly, I have also ran windows DISM and sfc.

Also, youtube videos work fine but I can't watch twitch streams.

Here are my crash reports: https://crash-stats.mozilla.org/report/index/78bc74ac-8f7c-4ced-938e-5c7b60201020 https://crash-stats.mozilla.org/report/index/9a8a8819-2a42-4600-aeae-78c430201020 https://crash-stats.mozilla.org/report/index/80d64d3b-d525-49b9-877c-17ba70201020 https://crash-stats.mozilla.org/report/index/72b02da3-cf5a-46a2-b024-a587d0201020

Asked by pinoyboy1081 14 hours ago

Last reply by FredMcD 11 hours ago

Some tabs do not load

I have 4 tabs on my home page. 2 of them open normally, 2 do not. If I click on the address bar of one of the tabs that does not load, a list of recent URLs drops down,… (read more)

I have 4 tabs on my home page. 2 of them open normally, 2 do not. If I click on the address bar of one of the tabs that does not load, a list of recent URLs drops down, with the URL of the tab on top. At the end of the URL, is the work "Visit". If I click on Visit, the URL loads. The other 2 tabs load normally. I am on Windows 8.1 and have the latest Firefox version. I believe this just started to happen after I upgraded. I have tried to use the troubleshoot Restart with add-ons disabled. Did not solve the problem.

Asked by lbhatten1 12 hours ago

Last reply by FredMcD 12 hours ago

Deathly slow website

A website I use with Firefox is very, very slow, although it was fast in the past. When I try it on my wife's computer the website is fast, yet my computer is newer and b… (read more)

A website I use with Firefox is very, very slow, although it was fast in the past. When I try it on my wife's computer the website is fast, yet my computer is newer and better than hers, so there is some kind of problem in my computer. The website is www.statcan.gc.ca. I can access Twitter and numerous other websites on my computer with no problems, but this one is deathly slow. Trouble is...I use it all the time.

I am running macOS Catalina Ver 10.15.7 on a Mac Pro. I removed Adobe Flash, emptied the cache, history, cookies, reinstalled Firefox and rebooted my computer. Did not help. The statcan website worked fine for years and now it is deathly slow, apparently for me only. Other sites are normal speed. I am puzzled. Any suggestions appreciated.

Philip

Asked by phil115 19 hours ago

Last reply by FredMcD 12 hours ago