Right in the middle of a session my Firefox showed a brand new screen saying it had been updated and everything (data wise) is gone!

My Firefox created a new profile and reset everything. I was able to go back and locate my bookmarks and restore them, but my menu bar is reset, my history and saved pass… (read more)

My Firefox created a new profile and reset everything. I was able to go back and locate my bookmarks and restore them, but my menu bar is reset, my history and saved passwords etc are all gone.

Solved 2 1

Cannot submit forms on a particular website

Good Day. I have encountered a problem recently with on particular forum site. When I attempt to login I receive an error after pressing the submit button. The form d… (read more)

Good Day.

I have encountered a problem recently with on particular forum site.

When I attempt to login I receive an error after pressing the submit button. 

The form displays this error "The submitted form was invalid. Try submitting again."

I have been using the site regulary for several years and have never had this problem

The following is what I am using:

    Firefox ver 153.0.1 64 bit
    Windows 10 and/or Windows 10 (yes this is happening on all 3 of my PCs)

The forum site is using phpBB Forum Software. I do not know the version. As stated above they have been using this software for several years.

In trouble shooting this issue I have discovered that if I do the following in the specified order I can login and create and respond to posts and Private Messages. But as soon as I log out I receive the invalid form message until I do the following steps again.

            1) Clear all cookies, temporary cache, site settings, browsing and download history, site settings
               and saved form info.
            2) Shutdown Firefox 
            3) Navigate to my profile with Windows Explorer 
            4) Delete the file cookies.sqlite

I must do this each and every time I access the site.

I am at a loss as to what to do about this. Does Firefox have any error logs or console logs? If so how can I enable them to see if I can get a better idea of what is happening?

Thanks in advance for any help with this.

Solved 11

Can't download pdfs

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Goog… (read more)

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

Solved 6 20

Weird Untype-able search box appears when playing video and going to a new tab

so when I'm watching a video in a diff tab then navigate to a new tab, what appears to happen is a search box attached to the previous tab pops in that I cannot type into… (read more)

so when I'm watching a video in a diff tab then navigate to a new tab, what appears to happen is a search box attached to the previous tab pops in that I cannot type into, but clicking the "go back to active tab" button in the seach box brings me back to my previous tab. pretty annoying and would like to figure out what the heck is doin this

Solved 2

How do I force "other bookmarks" to show up in the bookmarks MENU (frustration caps, sorry), and not in the bookmarks toolbar?

How do I make "other bookmarks" show up on the bookmarks menu? (Not the toolbar, thanks). Basically for me, the bookmarks toolbar is just too much valuable real estat… (read more)

How do I make "other bookmarks" show up on the bookmarks menu? (Not the toolbar, thanks).

Basically for me, the bookmarks toolbar is just too much valuable real estate in the window. I keep it turned off. Until a year or two ago I could access "other bookmarks" in the bookmarks menu -- in fact I still can at my wife's home computer. (Oddly, she keeps the bookmarks toolbar turned on, so if I needed to get to other bookmarks at home it wouldn't be much trouble anyway.) I've hunted around on the internet and found nothing but advice on how to use "other bookmarks" on the toolbar, which is what I'm trying to avoid. A helpful AI (hahahahaha) suggested that turning the "OB" off on the toolbar would leave me "still" able to access them on the menu, but that didn't change anything on the menu.

Thank you in advance!

Windows 10 Home, version 22H2, Firefox 148.0.2 (64 bit), old i5 cpu, 16GB RAM, mother's shoe size 8A, never been to a Phish concert but talked and talked and talked to Johnny and Jesse Clegg once after a midnight show.

Solved 5

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a maicious site.Someone infected the installation?

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a malicious site.Someone infected the installation? … (read more)

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a malicious site.Someone infected the installation?

Solved 1

Why are YouTube videos playing slowly or freezing in Firefox?

Please provide clear, step-by-step troubleshooting instructions to identify the cause of the problem and explain how to fix it. If possible, include the Firefox settings … (read more)

Please provide clear, step-by-step troubleshooting instructions to identify the cause of the problem and explain how to fix it. If possible, include the Firefox settings I should check and any tests I can perform to determine whether extensions, hardware acceleration, graphics drivers, or network settings are responsible.

Locked 1

Why are you censoring websites?

This morning I was able to access the website of: https://www.alexander-wallasch.de/ Now, ONE HOUR later I no longer can. You are doing this not for the first time, … (read more)

This morning I was able to access the website of: https://www.alexander-wallasch.de/ Now, ONE HOUR later I no longer can. You are doing this not for the first time, it happens regularly with websites that do not conform to what you would consider Mainstream! THis is not the sites fault. YOU ARE CENSORING ON PURPOSE: IF YOU WOULD NOT; YOU COULD SIMPLY ADD A BUTTON for every site THAT ALLOWS USERS TO OVERRIDE YOUR OPINIONS: WHY IS THAT NOT HAPPENBING? Why can the user not override your decision? Has anyone ever asked you for "help" like that?

Solved 27

I am getting a malwarebytes message that a website 'bob.againstnext.com' is being blocked continually from the firefox app.

I would like to know whether this is a normal process that happens when using firefox browser or has my version of the app been compromised? Or should I allow this to be… (read more)

I would like to know whether this is a normal process that happens when using firefox browser or has my version of the app been compromised? Or should I allow this to be accessed?

Solved 3

Firefox takes about a minute to display first site, then is OK

Hello, For about two or three days now, when I launch Firefox and try to open any website, it takes maybe one minute to load the page, then the navigation is OK on every … (read more)

Hello, For about two or three days now, when I launch Firefox and try to open any website, it takes maybe one minute to load the page, then the navigation is OK on every website.

It only happens when I launch Firefox for the first time of my session. If I close it then relaunch it, it's still very swift.

I tried clear cache and remove cookies, just lost my logins lol but didn't work. I also tried with no extensions, nothing changed. Lastly I tried to set "network.captive-portal-service.enabled" to "false" in "about:config" but it didn't change anything neither.

So before I try anything else that could erase something on my profile, I'd rather ask here for some help :)

PS: running FF 153.0.4 on Debian Trixie with Mozilla repos. Only have two extensions: µblockOrigin and NoScript.

Thank you in advance!

Solved 8

one website stops being able to load further pages after initially loading, and only on firefox browsers

this issue has arisen suddenly over the last month. so i try to load bandcamp and for a few moments i'm able to go from page to page. after a certain short amount of time… (read more)

this issue has arisen suddenly over the last month. so i try to load bandcamp and for a few moments i'm able to go from page to page. after a certain short amount of time has passed between me opening the site and using it, just seconds, upon me clicking a link, pages initially appear to load [the refresh button switches to the X icon] before they quickly halt and keep me stuck on the same page. attempting to open a link in a new tab in this state gives a blank page - not showing as about:blank in the url but the intended destination. sometimes when i try to confirm a change on something i have uploaded to the site or try to log in, bandcamp gives an error reading "There was network error. Please try again."

so i originally thought it had something to do with using a VPN; initially i thought it was alleviated when i turned it off but i was wrong, problem soon reappeared. i've actually been using zen browser for a while, so maybe it was localised to that? i switch back to regular firefox and it was there too. troubleshooting mode didn't yield any difference either, so there's no conflict with extensions... clearing all bandcamp site data hasn't worked either, now because of this issue i just can't log back in lol. i ended up testing on a non-firefox browser, microsoft edge, and found that this issue isn't present there. so i'm kind of stumped on how to figure this out by myself now. keep in mind this is the only website that is affected by this issue

Solved 11

STOP removing useful functions-screenshot, center search bar and recent visits along the lower edge

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my rece… (read more)

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my recent web visit from the along the bottom of the screen? This is annoying and unhelpful to pc users, I need these functions back like they were in order to us your site on my pc. I donot and will never use firefox on my phone. If these functions are gone, then I will have leave as well. Either that or remove the update from my pc and cease ALL further updates.

Locked 19 2

Print Header and Footer no longer works even when box is checked in printer options

Using Mozilla as my browser, I print from my Lenovo laptop to my HP Office Jet 8025e printer. The headers and footers have disappeared. The "print Header/Footer" is che… (read more)

Using Mozilla as my browser, I print from my Lenovo laptop to my HP Office Jet 8025e printer. The headers and footers have disappeared. The "print Header/Footer" is checked in the printer settings, but they do NOT print. This change has occurred during the last couple of weeks, perhaps as the result of an update. It seems that checking or unchecking that box makes no difference now. Same result regards...no Headers or Footers. Please advise.

Solved 10 2

gemini visual aids do not display

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI … (read more)

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

Solved 12