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Can't use Google Authenticator (Android) for Firefox Account's 2FA

Hi, As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I ente… (read more)

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Asked by Rafal 1 week ago

Last reply by PhredE 1 week ago

Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (read more)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Asked by Pouryanno 5 months ago

Last reply by Dale 2 months ago

sending sync to a device

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to d… (read more)

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to do this. Firefox insists that sync can only be sent to mobile devices. I am using Firefox on a desktop with Windows 10.

Asked by no signal for mobiles 1 week ago

Last reply by jonzn4SUSE 2 days ago

Problem with my sync data

I was syncing all my data with mozilla firefox sync, few days back i reinstalled my windows before that i checked account was synced and it had all my bookmarks and login… (read more)

I was syncing all my data with mozilla firefox sync, few days back i reinstalled my windows before that i checked account was synced and it had all my bookmarks and logins, after re-installation i logged in my firefox sync account but didnt got any bookmarks or any other data back. Really worried what to do to get that data back.

Asked by mergedtechnologiesllc 1 day ago

Last reply by Seburo 1 day ago

Why do I have to sign in to sync every single time I open the browswer..? it never remebers me at all until after I sign in.

It has my sign in saved...but it doesnt let me select it at all as supposed to. Then its like I just downloaded it as a new program every time I open it from my task bar … (read more)

It has my sign in saved...but it doesnt let me select it at all as supposed to. Then its like I just downloaded it as a new program every time I open it from my task bar

Asked by Peter M 1 day ago

Last reply by jscher2000 1 day ago

  • Archived

I can't see anything to confirm that I'm not a robot! The box is empty.

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What setti… (read more)

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What settings may be wrong?

Asked by Elmerot 10 years ago

Last reply by John99 9 years ago

  • Archived

e for the iPhoneAfter downloading Firefox Hom, I restarted Firefox but was not prompted to create an account.

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not … (read more)

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not prompted to create an account (Step 2). So I'm stuck.

Asked by mnicholas@unica.com 10 years ago

Last reply by Michael Verdi 10 years ago

  • Archived

Firefox Sync: Must all Firefox versions be the same?

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug … (read more)

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug the reason.)

So, will Firefox Sync work with this mix?

Thanks

Asked by ddrane 10 years ago

Last reply by TonyE 10 years ago

  • Archived

Sync won't install. I've tried several times on both XP and Vista machines, and after install/restart - nothing. No desktop icon, no screen prompts - its like nothing happened. Feels like a waste of time!

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've… (read more)

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've downloaded to both my XP desktop (and was charged $1 by iTunes for Sync, even though it's shown as 'Free'!), and - nothing. The download process looked OK, but after re-start, there were no on-screen prompts on restart, no desktop icon, nothing - not even a saved file in 'downloads' - my default location. I'm in the UAE, btw.

John

Asked by john_wigham 10 years ago

Last reply by cor-el 10 years ago

  • Archived

when trying to set up sync, why does it always tell me invalid email address?

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email add… (read more)

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email address, whatever letter I type first a red/white X box comes up saying invalid email address. Why?

Asked by BootyGuy 10 years ago

Last reply by rinehart 9 years ago

  • Archived

Installed sync on Firefox 3.6.8. I receive error message: Server Incorrectly Configured. How to fix it?

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectl… (read more)

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectly Configured and hangs up. How to fix it?

Asked by januszb 10 years ago

Last reply by jscher2000 10 years ago

  • Archived

Why do I have to Setup Sync everytime I open Firefox? Shouldn't it stay setup once you do it until you disconnect?

I have to setup Sync everytime I open Firefox. I'm using sync on 3 different computers and I have to re-set it up on all 3 of them everytime I open Firefox. How can I mak… (read more)

I have to setup Sync everytime I open Firefox. I'm using sync on 3 different computers and I have to re-set it up on all 3 of them everytime I open Firefox. How can I make it so that once it is setup I don't have to do it again?

Asked by TimOwen 10 years ago

Last reply by xxswfxx 9 years ago

  • Archived

I don't remember my firefox sync username.

I uninstalled Firefox 4 beta 5 and all the data from Firefox Sync. I don't remember my username for Sync. I'm wondering if there is a way that I can recover my username. … (read more)

I uninstalled Firefox 4 beta 5 and all the data from Firefox Sync. I don't remember my username for Sync. I'm wondering if there is a way that I can recover my username.

Asked by xingfi 10 years ago

Last reply by cor-el 8 years ago

  • Archived

Where do I set up my account for Firefox Sync? I downloaded Firefox Home on my iPhone and

I downloaded Firefox Home on my iPhone. I downloaded Firefox Sync on my PC. After I restarted Firefox, I did not receive prompts to set up a Sync Account. Where can I… (read more)

I downloaded Firefox Home on my iPhone. I downloaded Firefox Sync on my PC. After I restarted Firefox, I did not receive prompts to set up a Sync Account. Where can I do this?

Asked by trudyshaw 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

FF Sync Captcha Field is Blank

I cannot set up Firefox Sync. Every time I get to the captcha field, it appears blank and I can't get any farther. The blank captcha field only occurs in FF Sync. What … (read more)

I cannot set up Firefox Sync. Every time I get to the captcha field, it appears blank and I can't get any farther. The blank captcha field only occurs in FF Sync. What do I do now?

Asked by K011322 10 years ago

Last reply by kawika 9 years ago

  • Archived

I forgot my "secret phrase"...is there a "hint" facility?

I have sync set up at home, but my phrase is required (in addition to username & password) when setting it up on my work PC. Can my phrase be sent to me (at the emai… (read more)

I have sync set up at home, but my phrase is required (in addition to username & password) when setting it up on my work PC. Can my phrase be sent to me (at the email address I signed up with)?

Asked by dbswinford 10 years ago

Last reply by TonyE 10 years ago

  • Archived

unable to create account in Firefox Sync Setup "unknown error" when entering User Name (lower case alpha only)

when entering User Name in Create Your Sync Account, Red X with error message "Unknown error" appears below User Name field User Name contains only lower case alpha char… (read more)

when entering User Name in Create Your Sync Account, Red X with error message "Unknown error" appears below User Name field

User Name contains only lower case alpha characters

Password, Confirm Password & e-mail appear to be accepted

"Next" button is greyed out so I am unable to proceed.

Help will be appreciated

Asked by cfales 10 years ago

Last reply by sexysete 9 years ago

  • Archived

I installed and setup the Firfox Sync. It was disappeared in the Tools and Options after the Firefox is relaunched and need to re-install again. I'm using Firefox 3.6.10, OS Windows 7 Premium 64 bit.

Firefox Sync has been installed in my notebook but when the Firefox relaunch again, the Firefox Sync cannot be found in the Tools as if it has not been installed and can'… (read more)

Firefox Sync has been installed in my notebook but when the Firefox relaunch again, the Firefox Sync cannot be found in the Tools as if it has not been installed and can't find on the add-on list.

Asked by sinadave 10 years ago

Last reply by rnewman@mozilla.com 9 years ago