Showing questions tagged: Show all questions

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 5 months ago

Last reply by cor-el 5 months ago

Firefox thinks I'm still in a country I left a week ago

I recently traveled to Australia for two weeks. While there, I used my mac laptop (with Firefox as my primary browser) on a mix of both wifi-without-VPN and hotel wifi wi… (read more)

I recently traveled to Australia for two weeks. While there, I used my mac laptop (with Firefox as my primary browser) on a mix of both wifi-without-VPN and hotel wifi with a VPN back to my home network activated.

I have been back home for more than a week. Other browsers on the same laptop as well as other devices (like my phone) that I took with me on the trip correctly reflect my location (east coast, USA). However, Firefox stubbornly insists that I am still in Australia. The net effect of this has been to break my access to YouTubeTV, which is not available in Australia.

I have tried: - Logging fully out of my google account on firefox and logging back in (at which point the 2FA prompt on my phone says I'm trying to log back in from Australia) - Deleting all cookies, cache and website data - Fully uninstalling Firefox, including deleting the Firefox folder in ApplicationSupport

None of these have had any effect.

Within YouTubeTV, I can force an update to my location, which will temporarily reflect correctly that I am in the US. But it still won't let me play anything if I'm using Firefox, and within Firefox, will soon revert to location unknown. Other browsers on this laptop, and other devices, work fine.

I am at my wit's end. Please advise.

Asked by ffhaphl 6 months ago

Last reply by zeroknight 5 months ago

Caching initialized web assembly modules

Hello, I am working on a web app where quite sizable around 45 mb webassembly module is used. The wasm file it self is cached by the browser but it is compiled to the de… (read more)

Hello, I am working on a web app where quite sizable around 45 mb webassembly module is used. The wasm file it self is cached by the browser but it is compiled to the device on every page refresh and it takes some time. I would like to cache this compiled module, but didn't find any information how this could be done except some 5 years old information about using indexed db and then information about removing that possibility.

How one could cache compiled web assembly module?

Asked by Jaakko 6 months ago

Last reply by cor-el 6 months ago

setting the default location for Forecastfox

setting the default location for Forecast fox. I seem unable to do this, but I should easily be able to, but despite numerous attempts, I can't figure out how. I've fina… (read more)

setting the default location for Forecast fox.

I seem unable to do this, but I should easily be able to, but despite numerous attempts, I can't figure out how. I've finally given up, hence this plea for help.

If you have a solution, please let me know... Thanx in advance.

I'll not divulge my opinions of this FireFox add-on.

Asked by PieLam 6 months ago

Last reply by cor-el 6 months ago

Account disconnect after installation of NordVPN on MacBook. Error: "Your browser is being managed by your organization"

Since installing NordVPN I am unable to login. FireFox will not accept my password. However, it works on my android phone. I have installed the NordPass extension but the… (read more)

Since installing NordVPN I am unable to login. FireFox will not accept my password. However, it works on my android phone. I have installed the NordPass extension but the problem persists. How do I fix this issue. I want Bitwarden to manage my passwords.

Asked by Jay 6 months ago

Last reply by cor-el 6 months ago

"retrieve documents" from financial institution

There is one site, where my IRA is located, ("mystreeetscape.com:") where I am never able to open my statements or retrieve tax documents. I get the message "Please wait… (read more)

There is one site, where my IRA is located, ("mystreeetscape.com:") where I am never able to open my statements or retrieve tax documents. I get the message "Please wait while we retrieve your documents" but the circle just keeps going around forever. This has persisted for quite a while, and I would rather not download and use another browser if Firefox is able to work for this. I have not had this problem with any other bank accounts or financial places - eg: Fidelity is fine, etc.

Thanks for any help you can give me.

Asked by barbmae 6 months ago

Last reply by cor-el 6 months ago

Website being blocked,

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing. Things I've tried. Adding exceptions in the privacy settings in 2 s… (read more)

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing.

Things I've tried. Adding exceptions in the privacy settings in 2 seperate areas. Resetting Browser deafults. Turning off all vpn's and addons.

Nothing works.

This is the site https://1337x.to/

Asked by Mixelplix 6 months ago

Last reply by cor-el 5 months ago

ad blocker I don't have

I keep being told on certain websites to turn off my ad blocker. I don't have one. I don't even have one in the Extensions that's disabled. I have no idea how to get p… (read more)

I keep being told on certain websites to turn off my ad blocker. I don't have one. I don't even have one in the Extensions that's disabled. I have no idea how to get past this. What's turned on that I don't know about?

Asked by JB 6 months ago

Last reply by Agent virtuel 5 months ago

unable to superchat

Recently, I've found I cannot successfully submit a superchat donation on Youtube while using Firefox. I was successful using Edge browser. Firefox asks to confirm the … (read more)

Recently, I've found I cannot successfully submit a superchat donation on Youtube while using Firefox. I was successful using Edge browser. Firefox asks to confirm the card number I'm using to chat, but then once acknowledged, the screen stays grey/white and doesn't ever clear to process the chat.

Asked by Barry Woodward 6 months ago

Last reply by zeroknight 5 months ago

Disappearing menu bar

Current version of Firefox on Windows 11. Menu bar hidden when Firefox started. I have tried every setting suggested and understand how to turn it on, but next time I sta… (read more)

Current version of Firefox on Windows 11. Menu bar hidden when Firefox started. I have tried every setting suggested and understand how to turn it on, but next time I start Firefox, menu bar is hidden again. Reinstalling Firefox -- no joy. Restarting in safe mode -- no joy. Help!

Asked by Andrew Boots 5 months ago

Last reply by zeroknight 5 months ago

'Allow' button doesn't appear when I try to add a website microphone permission

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" no… (read more)

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

Asked by rjdowson 5 months ago

Last reply by cor-el 5 months ago

So.....what the heck is this?

a few days ago, i encountered this weird symbol on my toolbar (check image). it basically looked like a blue keyhole, and this was the first time i encountered something … (read more)

a few days ago, i encountered this weird symbol on my toolbar (check image). it basically looked like a blue keyhole, and this was the first time i encountered something like it, so i ran a gamut of virus scans from many different tools to see if it was a PUP virus or whatever, but nothing came up as a hit. I was puzzled on WHAT it was, but after i shut my browser down and rebooted it, the blue keyhole symbol vanished

so.....wat was dat?

Asked by sullenlock6 5 months ago

Last reply by zeroknight 5 months ago

Firefox 121.0.1 & you tube website

Good afternoon: Yesterday the youtube website loaded fine. Today, if I type youtube.com in the address bar & hit enter it doesn't load. I thought maybe a corrupt ad… (read more)

Good afternoon:

Yesterday the youtube website loaded fine. Today, if I type youtube.com in the address bar & hit enter it doesn't load.

I thought maybe a corrupt add-on so I removed all youtube related add-ons then rebooted the laptop.

No difference. YT wouldn't load.

It loads fine on edge.

Any ideas?

Regards, Soul

Asked by SoulStealer 6 months ago

Last reply by jonzn4SUSE 5 months ago

Primary Password

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Passwor… (read more)

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Password with Firefox, and I have been using Firefox for many years. When I go to the Settings page, it says to confirm my current Primary Password in order to change it. But I need to know my current password to do that. I also unchecked Primary Password, and got a pop-up that said if I remove my Primary Password my information will not be protected if my computer is compromised. Obviously, I don't want that to happen. Is it possible I am being asked for a Primary Password because I am using a VPN? Please advise on how to resolve this problem. I can't change my password, and I can't confirm ever setting one so I am concerned. Thank you.

Asked by Bonniebc 5 months ago

Last reply by cor-el 5 months ago

Restoring tabs (supposed to work but won't)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one thro… (read more)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one through history but that's not automatic. And if I click on restoration in History it will bring up a whole bunch of old tabs not neccessarily from the last session.

I'm on the same computer as I've been for over a year, so I don't know what what the problem is. I've searched on it and tried to re-check the box for this function. But it won't apply...

Asked by Hosh Nak 5 months ago

Last reply by zeroknight 4 months ago

Add New Search Engine Missing

Firefox crashed hard on me. When I got it back it, all the add-on's were disabled, my bookmarks were missing, and my preferences destroyed. So I need to delete Google a… (read more)

Firefox crashed hard on me.

When I got it back it, all the add-on's were disabled, my bookmarks were missing, and my preferences destroyed.

So I need to delete Google as my default search engine and restore Yahoo as my preferred engine.

The button to add new search engine is missing.

Without using an add-on, how am I supposed to restore my search engine?

Asked by Colin WG 5 months ago

Last reply by zeroknight 5 months ago

How can I prevent my shared files in a Google folder from being copied or downloaded ?

I have a folder with multiple files in a Google drive. I want to share the folder with a person in :View only mode" where he cannot copy or download the files (whil… (read more)

I have a folder with multiple files in a Google drive. I want to share the folder with a person in :View only mode" where he cannot copy or download the files (while he is using the firefox browser). How can I do that ?

Thank you !

Asked by Abethomas 5 months ago

Last reply by cor-el 5 months ago

Bookmarks won't add or delete.

I'll try to make this short. Old laptop crashed and burned, rebuilt new laptop, brought over places.sqlite files and all my bookmarks are there however I can't add to the… (read more)

I'll try to make this short. Old laptop crashed and burned, rebuilt new laptop, brought over places.sqlite files and all my bookmarks are there however I can't add to them, delete any of them, and on occasion they disappear and I have to restore the places.sqlite files just to get them back. HELP! This browser is driving me nuts!

Asked by dave_mellon 5 months ago

Last reply by cor-el 5 months ago