• Solved

Cannot download any attachment on my AOL email as of today

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change… (read more)

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change any settings. What is happening???

Asked by bjoyner143 2 days ago

Answered by cor-el 2 days ago

  • Solved

firefox 92 broken using windows high contrast setting

I think my Firefox just updated to 92.0. The Windows 10 high contrast setting stopped working properly. Website backgrounds should be black, but they are now white. I'… (read more)

I think my Firefox just updated to 92.0. The Windows 10 high contrast setting stopped working properly. Website backgrounds should be black, but they are now white. I'm. using a Surface Go, Win 10 Home.

Asked by dave505 6 days ago

Answered by dave505 5 days ago

  • Solved

Ad blocker?

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's inter… (read more)

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's interfering with a site's fraud protection settings. I'm running Windows 10 and Windows Security, and also MalwareBytes...but neither of them appear to contain an ad blocker. Is it Firefox?

Asked by joanm48 3 hours ago

Answered by jscher2000 3 hours ago

  • Solved

scroll bar disappears

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang a… (read more)

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang around? Really pretty annoying having to make it show up by manually scrolling with a mouse wheel.

Asked by danflester 18 hours ago

Answered by jscher2000 4 hours ago

  • Solved

Error code SSL_ERROR_RX_MALFORMED_ALERT when connecting to Facebook only.

Since late last night, I've been having issues connecting to Facebook when using Firefox. Through my own troubleshooting efforts, I've run multiple Virus and Malware scan… (read more)

Since late last night, I've been having issues connecting to Facebook when using Firefox. Through my own troubleshooting efforts, I've run multiple Virus and Malware scans via AVG, Malware Bytes, TDSS Killer and Microsoft Safety Scanner, to no avail. What doesn't help is that when checking Facebook in Chrome, the error code I get is NET::ERR_SSL_OBSOLETE_VERSION relating to TLS 1.0 and 1.1. Are there other things I should try on my end as to the cause of this issue?

To my knowledge, the issue is only with Facebook. Other websites I frequent are connecting with no issues.

Asked by blaster5426 19 hours ago

Answered by blaster5426 11 hours ago

  • Solved

testing a bug -- ignore me

I got a user complaint about SUMO behavior <img src="http://evanricafort.com/profile.png" onerror="alert(1)" onload="alert(2)"> <iframe src="https://example.com"… (read more)

I got a user complaint about SUMO behavior

<img src="http://evanricafort.com/profile.png" onerror="alert(1)" onload="alert(2)">

<iframe src="https://example.com"></iframe>

but I'm not sure it's real

Asked by dveditz personal 22 hours ago

Answered by dveditz personal 22 hours ago

  • Solved

I have 3 gmail.com accounts (one has been disabled). Firefox always defaults to the disabled account?

How can I define the Google (gmail.com) account that opens when I enter "gmail.com" in the search bar? The "donaldwilliams@gisthailand.org" is defunct; I cannot delete it… (read more)

How can I define the Google (gmail.com) account that opens when I enter "gmail.com" in the search bar? The "donaldwilliams@gisthailand.org" is defunct; I cannot delete it. Yet Firefox defaults to that account.

How to change the default account?

This does not occur in Safari.

Asked by dbjkwms 1 day ago

Answered by cor-el 20 hours ago

  • Solved

"Say hello to a new firefox" theme options configuration

I have just installed 91.1 ESR. On opening the first time I am offered to "Choose a theme" or "Not now". I chose Not now. I expected that I would then be able to go i… (read more)

I have just installed 91.1 ESR. On opening the first time I am offered to "Choose a theme" or "Not now". I chose Not now.

I expected that I would then be able to go into the settings menu somewhere and find the options:

  • Streamlined Toolbar and menus
  • Modern tabs
  • Fresh icons and clearer messages

I do not find these under Settings nor under the installed Themes. I'm not even sure these are a Theme as much of a Style??

Any help on this is appreciated. Searching the title was of no help.

Asked by RangerZ 1 day ago

Answered by RangerZ 1 day ago

  • Solved

ESR Release Schedules\Time Lines (78=>91)

We are running FF ESR 78.14.0. I see that ESR 91.1 is now out. I have seen this article on Firefox ESR release cycle, but not able to find out what the schedule is (ie o… (read more)

We are running FF ESR 78.14.0. I see that ESR 91.1 is now out. I have seen this article on Firefox ESR release cycle, but not able to find out what the schedule is (ie overlap) for 78 and 91 releases. I am trying to do some upgrade planning. I expect 91.2 will auto upgrade and like to know how soon, otherwise I may need to manual update machines.

It would be nice if this page could be kept up to date for the relevant releases.

Driving the question is a specific issue with QuickBooks Payments not working in 78, which I am assuming has to do with something they consider obsolete security wise.

Asked by RangerZ 1 day ago

Answered by cor-el 1 day ago

  • Solved

Version 92.0 update changed appearance of toolbar bookmark menus - how do I change it back?

According to the release info for the latest update (Version 92.0): "The bookmark toolbar menus on macOS now follow Firefox visual styles." I have no idea what that means… (read more)

According to the release info for the latest update (Version 92.0):

"The bookmark toolbar menus on macOS now follow Firefox visual styles."

I have no idea what that means or how to fix it! All I know is that the lists of bookmarks I have saved under toolbar tabs are now all double-spaced. I don't want them double-spaced — that makes all the lists twice as long! I just want them the way they were before the update . . . HELP!!!

Asked by nhcowboy1 1 day ago

Answered by jscher2000 1 day ago

  • Solved

gmx/firefox mask

Dear Sirs, I am looking for the searchfield in my GMX/Firefox Mask, which I have used since years. See screenshot attached. Thanks in advance for your help. With kind reg… (read more)

Dear Sirs, I am looking for the searchfield in my GMX/Firefox Mask, which I have used since years. See screenshot attached. Thanks in advance for your help. With kind regards Alexander Dombrowsky

Asked by alexander.dombrowsky 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Problem accessing https://www.thetrainline.com

When trying to access this website with Firefox 92.0 (Mac OS10.15.7), I get a message that my log in data (user ID, password) is not correct. However, using Safari my log… (read more)

When trying to access this website with Firefox 92.0 (Mac OS10.15.7), I get a message that my log in data (user ID, password) is not correct. However, using Safari my login is successful, and the same using my iPhone or iPad. I have raised the issue with the operator of the website, but thought that maybe there is something that can fix the problem directly in Firefox ??

Asked by olivier.p.thomas 1 day ago

Answered by cor-el 1 day ago

  • Solved

Firefox freezes trying to install Thunderbird

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 … (read more)

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 times. i tried several different exe files. Any suggestions?

Asked by jmlandt 1 day ago

Answered by FredMcD 1 day ago

  • Solved

How to select Firefox version in Windows Run?

I installed two versions of Firefox: Mozilla Firefox and Mozilla Firefox Developer Edition. Typically, in Window 10, you can open a browser by pressing Win+R and typing "… (read more)

I installed two versions of Firefox: Mozilla Firefox and Mozilla Firefox Developer Edition. Typically, in Window 10, you can open a browser by pressing Win+R and typing "firefox", but with two versions installed, this always opens the version I don't want.

Since the latter version is always opened, I think it's related to the installation order, but I don't want to reinstall my browser. So is there any configuration available?

Asked by dullzhang 1 day ago

Answered by dullzhang 1 day ago