Cannot Preview PDf in OWA

I would very much appreciate some help on this. When trying to preview a PDF file extension in the Outlook Web App the following error is generated. "Something went wrong… (read more)

I would very much appreciate some help on this.

When trying to preview a PDF file extension in the Outlook Web App the following error is generated. "Something went wrong while the document preview was being created. Please try again later."

This is only appilcable to PDF extension files and not a Word or Excel entension file. It also only happens in Firefox and not Edge. This has not in the past been the case in Firefox and is not related to updates of Firefox or settings none of that I have changed. This behaviour also happens across multiple systems. Your help or assistance would be very much appreciated. Dave

Asked by online22 8 hours ago

Last reply by jscher2000 5 hours ago

Abusive Update Notices

I am tired of your relentless, a;most daily update notices which can't be turned off. This is an obvious Control Issue with you. HOW DARE YOU VIOLATE MY RIGHTS AND TELL … (read more)

I am tired of your relentless, a;most daily update notices which can't be turned off. This is an obvious Control Issue with you.

HOW DARE YOU VIOLATE MY RIGHTS AND TELL ME WHAT TO DO!

If your service is so flawed that you have to consistently update, them your users need to find another browser/ This is my plan.

Effective now, I will not use your site because of your controlling attitude, lack of support and forced actions. I suggest that other users consider doing this until Moz://a stops this controlling bull shit!

In this environment, we do NOT need someone like you telling us what to do.

You're wrong, you're stupid and you're going to loose in the long run as your users are not going to put u p with this relentless BS!

Asked by 4johnherman 2 days ago

Last reply by FredMcD 2 days ago

403 error

Why do i continue to receive a 403 error message from a reputable website (a childrens hospital), can you help me figure this out. I have a window 10 but use the firefox… (read more)

Why do i continue to receive a 403 error message from a reputable website (a childrens hospital), can you help me figure this out. I have a window 10 but use the firefox and it is up to date.

Asked by dlkasick 6 days ago

Last reply by FredMcD 6 days ago

Youtube stream freezing

When I watch any Youtube stream, video randomly freezes for few seconds. YT statistics show dropped frames spike during these pauses. This problem started approx. after F… (read more)

When I watch any Youtube stream, video randomly freezes for few seconds. YT statistics show dropped frames spike during these pauses. This problem started approx. after FF 91.0 Setting "gfx.webrender.all" to "true" did not have any effect.

Asked by dollarovich.st 1 week ago

Youtube videos freezing

Hello, For the last few months I am unable to watch most youtube videos on my Windows 10 laptop. There are no issues loading the video, but shortly afterwards the image f… (read more)

Hello, For the last few months I am unable to watch most youtube videos on my Windows 10 laptop. There are no issues loading the video, but shortly afterwards the image freezes while the sound continues. Google chrome works fine, and Firefox is able to play the same videos correctly on my Windows 8 PC. It also seems to only affect newer videos. Any help would be appreciated.

Asked by talkltalk 21 minutes ago

Prevent manage history - library from resetting

Is there an option to prevent the library from auto resetting to the top everytime I click an old website visit history? Its kind of annoying to always scroll down just t… (read more)

Is there an option to prevent the library from auto resetting to the top everytime I click an old website visit history? Its kind of annoying to always scroll down just to go back and click the next website to it. Im opening multiple histories btw I love ff.

Asked by sirmiles20 1 hour ago

firefox browser-

full screen version does not show the privacy button. on smaller screen it shows up! is there an intrusion? how do i get it back? so as to surf net and not be followed. i… (read more)

full screen version does not show the privacy button. on smaller screen it shows up! is there an intrusion? how do i get it back? so as to surf net and not be followed. it is sensitive surfing.

Asked by verbiest.p5 3 hours ago

Investopedia doesn't play videos on Firefox on Mac

Videos on Investopedia don't play videos on Firefox on Mac but it does play on Firefox on iOS. I disabled extensions and cleared the cookies and site data but it didn't w… (read more)

Videos on Investopedia don't play videos on Firefox on Mac but it does play on Firefox on iOS. I disabled extensions and cleared the cookies and site data but it didn't work.

Asked by Chyle 3 hours ago

FF 92.0 MacOS - Developer Tools - Network/Disable Cache does not reload the page.

There are similar questions - https://support.mozilla.org/en-US/questions/1302582 - with no answers that get archived. Why would they be archived if there are no answers?… (read more)

There are similar questions - https://support.mozilla.org/en-US/questions/1302582 - with no answers that get archived. Why would they be archived if there are no answers? Will this just be another one?

I'm loading a local file, not via a web server. In Developer Tools / Network tab I have Disable Cache checked. When I change the file, FF does not load the new content - on Cmd-R, reload button, reload from the Network tab. Browsers used to have a handy keyboard shortcut to force a full page reload, but now that is gone. I even tried clearing all storage for the page.

It is very tedious to close the tab, open a new tab, open Developer Tools, and enter the local file URL once again for every change! Why can't there be a simple way to force this? I even tried about:config browser.cache.check_doc_frequency set to 1. Why do none of these approaches work any longer?

Asked by Kevin Buchs 3 hours ago

Last reply by jscher2000 3 hours ago

Videos start and stop repeatedly on all sites. Could be poor buffering.

When a video is played in any site, it starts and stops repeatedly every three or four seconds. It's driving me nuts. Is there a fix for this, or should I just go back to… (read more)

When a video is played in any site, it starts and stops repeatedly every three or four seconds. It's driving me nuts. Is there a fix for this, or should I just go back to Chrome?

Asked by anaman51 4 hours ago

Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (read more)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Asked by stephenp1394 4 hours ago

Favorites lost

My desktop failed. I bought a new pc and tried to sign into firefox to get all my favorites synced. I had to reset the password as i couldnt quickly recall it and now… (read more)

My desktop failed. I bought a new pc and tried to sign into firefox to get all my favorites synced. I had to reset the password as i couldnt quickly recall it and now all my favorites are gone. Please tell me how to recover them


If what im reading NOW is true, they are really lost. You should be spelling this out FAR MORE STRONGLY and tell people that they CANNOT reset. Its basically erased ten tears of my data and im utterly lost- i had impossible to recover links and passwords in there and it all appears gone. resetting and wiping is basically starting again. id have tried a bunch more to recover the password had i realized what was gonna happen. Im am so upset. I will now take this opportunity to change browsers as im starting from fresh so ive nothing to lose and for you to take such an enormous step without a strong enough warning is extremely poor.

Asked by mselui 5 hours ago

Last reply by jscher2000 3 hours ago

Firefox browser and closed captioning on YouTubeTV

I subscribe to YouTubeTV and need closed captioning. In the past few months it has started only working sporadically. Yet if I switch to microsoft edge browser to watch… (read more)

I subscribe to YouTubeTV and need closed captioning. In the past few months it has started only working sporadically. Yet if I switch to microsoft edge browser to watch the very same show, CC works. I prefer the firefox browser. Can you tell me how I can fix it?

Asked by novylen1 5 hours ago

I want a option to disable entering URL manually for users

I want a option to disable entering URL manually for users. I'll be publishing Mozilla in Citrix with URL bind with it, and need to disable adding tab or editing URL from… (read more)

I want a option to disable entering URL manually for users. I'll be publishing Mozilla in Citrix with URL bind with it, and need to disable adding tab or editing URL from address bar. How can I achieve that?

Asked by sudipto.pal 6 hours ago

Last reply by sudipto.pal 4 hours ago

LastPass extension broken

I have used the LastPass extension to manage passwords in Firefox for ~5 months. Yesterday, clicking on the icon brought up only a tiny, empty dropdown box instead of the… (read more)

I have used the LastPass extension to manage passwords in Firefox for ~5 months. Yesterday, clicking on the icon brought up only a tiny, empty dropdown box instead of the usual vault access. When I tried to open LasPass through a different route, Firefox told me that the extension wasn't installed--but it was visible in the extension manager. I toggled it off and on again, which forcibly logged me out of LastPass.

LastPass relies on the browser to store AND recover the password, so I am effectively blocked out of all my password-protected sites.

Has anyone else had this issue? Any suggestions on how to fix it?

Asked by fractone 6 hours ago

Cannot preview PDF files in Outlook through Firefox

Hi Mozilla & friends :) Never had this issue before yesterday (Monday September 27th), but it seems Firefox just won't preview my PDF files in Outlook anymore. I've t… (read more)

Hi Mozilla & friends :)

Never had this issue before yesterday (Monday September 27th), but it seems Firefox just won't preview my PDF files in Outlook anymore. I've tried all the options in the Settings > Applications menu, but nothing will work.

"Something went wrong while the document preview was being created. Please try again later."

Outlook and Firefox have been my work email/browser combination for the last 2 years and I've never encountered this problem before.

Help?

Asked by la.clef 6 hours ago

Last reply by jscher2000 5 hours ago

Firefox browser now shows as Bing-Firefox.

Yesterday I started Firefox and got a question on Syncing; I think I answered "NO". All of a sudden Firefox disappeared, and I got "Bing-Firefox" browser. All my bookmark… (read more)

Yesterday I started Firefox and got a question on Syncing; I think I answered "NO". All of a sudden Firefox disappeared, and I got "Bing-Firefox" browser. All my bookmarks were gone, and all the browser information presented me with "Microsoft" stuff. The Firefox icon is still on my desktop, but when I choose it the only thing I get is "Bing Shopping", "One Drive", etc. I don't want anything to do with Microsoft, or "Bing"; what happened? How do I get back to pure Mozilla Firefox?

Thank you, Peter

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Peter Neddermeyer 6 hours ago

Last reply by TyDraniu 5 hours ago

Reset password without losing data

My pc died on me so I had to reset it. All my files are backed up in my Mega Cloud but unfortunately the password to the cloud is only saved in Firefox and I don't know i… (read more)

My pc died on me so I had to reset it. All my files are backed up in my Mega Cloud but unfortunately the password to the cloud is only saved in Firefox and I don't know it anymore. All my passwords are saved in the Cloud and the password to access the cloud is saved in Firefox... you see the problem. I need help to recover my Firefox password without losing the saved passwords. If anyone can help me out who to contact I would be very grateful.

Asked by onliner 7 hours ago

Last reply by jscher2000 3 hours ago