Firefox Support Forum

Ever since the last update the browser's font has been garbled (tabs, address bar, settings page, etc). Some websites show this problem too.

I tried downgrading back to 119 and it displays fine. I was force updated back to 121 and it's broken again.

Hello, I am wondering if there is any way to lock the toolbar so that it does not automatically pop up when you are in full screen mode and hover over the top area of the screen. I cannot easily play some browser games because they must be full screen and the toolbar popping up continuously interrupts the game.

To clarify, I do not want the toolbar to always be there; locking the toolbar so that it automatically shows when in full screen is not the solution I am looking for. I want the toolbar to disappear when I am in full screen and not popup when I hover over the top area of the screen.

Thank you for any help!

I have a Trojan:HTML/Phish!pz - that is preventing my MS Backup completion.

...AppData\Local\Mozilla\Firefox\Profiles\76v4fpr5.default-release-1697121488518\cache2\entries\049E76616F10B0815855BCAA49ABC3C7EBA41C87049E76616F10B0815855BCAA49ABC3C7EBA41C87

File that has the Trojan : 049E76616F10B0815855BCAA49ABC3C7EBA41C87049E76616F10B0815855BCAA49ABC3C7EBA41C87

This file should not be in the Mozilla firefox file directories There is also no application that have added the trojan.

Hi

I tried moving the firefox profile from my old windows 10 laptop to my new windows 11 laptop but the migration wasn't successful.

I tried the below steps:

Clicked the firefox three bars at the top right corner of the browser->then the help button->then more troubleshooting information->then clicked the open folder button next to the profile folder->then copied the profile to an external USB ->then took this firefox profile and copied it to the existing firefox profile in the new windows 11 laptop via the same location.

However, the data: cookies, bookmarks & history from the prior firefox profile (windows 10) are missing once restarting up the firefox browser in the (windows 11)

Any ideas if there may be something I'm missing.

Thanks,

Chris

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Password with Firefox, and I have been using Firefox for many years. When I go to the Settings page, it says to confirm my current Primary Password in order to change it. But I need to know my current password to do that. I also unchecked Primary Password, and got a pop-up that said if I remove my Primary Password my information will not be protected if my computer is compromised. Obviously, I don't want that to happen. Is it possible I am being asked for a Primary Password because I am using a VPN? Please advise on how to resolve this problem. I can't change my password, and I can't confirm ever setting one so I am concerned. Thank you.

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to panic I went to my computer to see if it was just my iOS device that wasn't showing them all for some reason, but only the same five accounts are in there too. When I first setup my ipad, all the accounts in the password vault sync'd but they all showed empty so I never bothered looking them up on there. I'm wondering if somehow the ipad's failed sync caused all the other passwords to be corrupted and removed from my account somehow. The 5 accounts I do have are all new accounts I've made over the past month, and I've used it a ton since the old ones. Any ideas for how I could get them back?

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon.

Dear Sir/ Madam

        Please help me how to Open Emigration Website in Browser, https://emigrate.gov.in/

I am trying to migrate from a very old version of Firefox (v. 55) to the current one, but there is an app that is more helpful to me that all the other features combined. That is the "Tab Grouping" app that will not run in any version of FF higher than v. 55.

In my work, which often includes a tremendous amount of research, I need to be able to quickly go from one group of tabs to another. If I had to open all these sites manually, that would take the better part of the day and frankly I don't have near the mental capacity to remember the tremendous number of tabs. I have had a couple replies (Thanks!) to this question sometime back, but unfortunately none were even close in performance.

So, can anyone direct me to an app that will allow very quick movement from different sets of windows/tab groups (please see screen shots below)? Is there anyway that I can get this app to work in Legacy mode? I have several other old apps that work perfectly well in this mode.

how do i open/load all firefox tabs from another device into active tabs on this device? should be more intuitive and direct than having to navigate 4 levels deep into menus: view > sidebar > synced tabs > open all tabs

enhancement request to offer 'open all tabs' on level 1.

i did find the solution here: https://support.mozilla.org/en-US/questions/1413287#answer-1580578 How to open all synced tabs

Getting to www.costco.ca impossible during past few days - disabling tracking does nothing! Tried relaxing most security and tracking settings, still no results. MS Edge works just fine, like Firefox used to until now. Guess it's time to switch if no other option.

If I search "lemmy", I want to see that in the URL instead of the full search URL: https://www.google.com/search?q=lemmy. It makes it easier to copy the search query. If the query has spaces than they're written with +s in the URL. I remember months ago this ended up being the default even for pre-existing Firefox profiles, but then it was changed back.

I used Firefox's saved logins feature for years and had over 100 logins saved on my laptop. I also use Firefox on my IOS phone.

After an update (I don't know which one, updates are frequent), the app on my phone stopped showing my passwords for most of my accounts. For example, in the passwords section of my Firefox IOS app, it would show the names of the over 100 websites I had saved logins for, but would say there was nothing saved as an email/username or password, just empty boxes. There were 8 logins for accounts I had created on my phone, and those ones did display.

I eventually got tired this and tried to sync my account so I would have all of the passwords I saved on my laptop and on my phone, but Firefox, instead of combining the over 100 logins on my laptop with the 8 logins on my phone, removed all of the over 100 logins I had saved on my laptop and replaced them with the 8 logins that were saved on my phone. My phone also still has the 8 logins.

Now I am missing most of my logins, including the email accounts I used and passwords. This is a big issue for me because I've used multiple emails across my accounts. Resetting all of my passwords will be impossible, and I need to access the over 100 saved logins that are no longer on any of my devices.

I followed the instructions in the "Recover user data missing after Firefox update" support page. The only other profile that showed up for me has no logins saved at all, so that's a dead end. I read other pages about "wrong way syncing", but its too late for me to try to tell Firefox my laptop was the master account because the damage is already done.

I need to know if there's a way to recover my profile with all my accounts. Please, share any information that could be helpful. I need it badly.

Edit: grammar mistakes

Suddenly my browser tabs moved to the top, above the address bar, instead of the bottom, below my bookmarks toolbar. I have tried the suggested solution using about:config then scrolling to browser.tabs.onTop. Unfortunately, browser.tabs.onTop does not appear anywhere in the list. What now?

Preferences in user.js are added permanently to prefs.js and persist even after user.js is deleted. What if you want to specify preferences in a file, just like with user.js, but you don't want them to be made permanent? In other words, so that when the file is deleted, the prefs will be forgotten. Is there any way to do this?

Greetings, After installing WINDOWS 11, the Firefox browser in a search for obscene content on Google refuses to display results of obscene content and claims that the owner allegedly locked the option to unlock this. It is important to note that I am the owner of the computer, a 57-year-old adult, and the block only exists in the Firefox browser. I have already tried everything listed on the internet in attempts to find a solution to the phenomenon, including completely removing the browser and reinstalling it, nothing helps. I would appreciate assistance please.

Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly translate a page in the address bar without having the popup jump in my face each time I open a new tab, forcing me to click it to make it go away? This would be a nice option but an extremely distracting presentation. thanks.

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.