Firefox Support Forum

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started random hangs/freezes after each 30-60sec. And it takes ~5-10sec. I started to get random panics 2-3 per day.

I did not changed anything in the settings. This also happens in Private Window mode. I usually restart the computer everyday. (Eventually a new Firefox instance each new day, before Ventura 13.0 and still do after upgrade)

I have read the followings:

• https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
• https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

But didn't help me. I have everything (tabs, favs, extensions, works, etc.) so that I do NOT want to reset/refresh ANYthing. I'd prefer to fix the root cause and understand the issue why it keeps occur.

I either change my main Firefox browser (after 8+ years) or look for a solution to fix the root cause without doing any refresh or reset (or something that cause data lost).

Is this a known issue?

Could you please help me on this? Thanks!

My Environment:

• Firefox 110.0
• macOS 13.2.1

Also, in the Troubleshooting Information section below, browser somehow couldn't collect to data and showed a "manual way documentation" button. I clicked it and it redirected me a doc. When I back to previous page, I lost the data I've just written here. So had to rewrite everything... Can you please fix this?

Hey!

Early I was able just to drag URL from the address bar and page name / title will appear as the bookmark name. But two or three days ago FF stopped doing that, instead in the bookmark name I get just the URL duplicated.

I feel it may be related with new 111 version that was released around that time and installed on my computer by FF auto-update.

See pic attached, after the `pythonds` bookmark bug started to appear and names are URLs now :(

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal of some previous issues with Firefox zoom levels, I tried changing the `browser.display.os-zoom-behavior` setting in `about:config` from `1` to `0`, but this has no effect. Is there some way to restore per-site zoom level retention? That was a really nice feature that I relied on quite a bit.

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

Hi, I am part of IHG development team and we use latest Firefox ESR versions.

w recently started using Softphone with in firefox and we are running in to issues when out Call center agents try to switch between tabs they are accidentally clicking on Mute speaker button on TAB.

Can you please help in providing a solution on how we can remove this ICON from this TABS which are playing some audio.

NOTE: We maintain our CUSTOM firefox profiles.

Multiple tabs crash at what seems like around a particular time of the day.

I've tried resistalling macOS (and of course in the process reinstalling Firefox.

After the tabs crash, if I exit Firefox, it crashes on Exit too. I must have submitted crash reports one exit over a dozen times now.

I'm including the info from about:crashes so hopefully I can get some insight in to what is causing this:

https://crash-stats.mozilla.org/report/index/bp-289882e9-7cce-484a-a891-bd0810230324 https://crash-stats.mozilla.org/report/index/bp-46f15f7f-a8f2-4be9-9314-645eb0230324 https://crash-stats.mozilla.org/report/index/bp-a05696bf-e654-48c1-9552-b701d0230324 https://crash-stats.mozilla.org/report/index/bp-25725240-1e36-45e2-9d75-486540230324 https://crash-stats.mozilla.org/report/index/bp-2734f126-9c3f-4d89-ac9e-c2f1f0230324

Hey team! After my organization restricted GitHub access to a specific IP ranges (from inside company VPN) I cannot access GitHub Organization repositories through Firefox Developer Edition, though VPN works and I am signed in. I can see the following error: `Access forbidden from this IP address` together with incorrect IP address displayed.

Also worth mentioning that through Google Chrome I can access my company GitHub pages perfectly.

Can you please help?

On the Firefox mobile app, when I look at the screen with open page thumbnails, they are blank. And when I tap one of them, I only get a blank page. iPhone SE 2nd gen., iOS 16.3.1

I tried using troubleshoot mode and the crashes happened on there too. I uninstalled and reinstalled firefox, created a new account, removed and added my extensions back on, restarted my computer, and yet the issue keeps persisting. The browser doesn't prompt me to send in a crash report when this happens either, it's only the tabs not the browser itself that repeatedly crashes.

Hi all! Not sure why but since some weeks ago I cannot use firefox for google meet calls with my Bluetooth headphones. Everything else works fine but the mic just starts to sound weird and people cannot understand me.

I've tried with chrome and safari and the calls seem to work with no issue, it's just with FF.

Anyone else has experienced this? It's pretty uncomfortable to have to open an alternative browser just for calls when I'm using FF as my default for everything.

Firefox 111.0.1 (64-bit)

Headphones Sennheiser Momentum 4

MacOS 13.2.1 (22D68)

It used to be that, when I minimize a window in Firefox, there would be a Firefox icon for each window in my dock (the row of icons at the bottom of my Mac screen). When I would open Firefox, all windows would show up there; when I'd quit Firefox, the icons for the windows would disappear (leaving only the main icon for the app in my dock).

I just got a new computer (Macbook Air M2, in case that makes any difference) and I can't figure out how to make this work like it used to. Now, when I minimize a window, it just retreats to the main Firefox icon in the dock, and if I want to click on it or any other minimized window again, I need to right click on the icon and select a window from the list there, which really gets in the way of my work flow. I can't figure out how to set it like it used to be. Help!

Bonus question: The other thing I've always wanted to do, that seems like it should be possible but I don't knwo if it is — to name a window. So like, I could have a window named "Travel info" and one named "Project X" etc, so it would show the name I gave the window, rather than whatever tab happens to be currently showing, and I could see at a glance what's in the window. If there's any way to do this I'd love to know.

Thanks for any help.

I have two homes in different states. Both have Mac computers. I would like to have both Firefox and Thunderbird be the same on both with the same files and same bookmarks, passwords etc.

I now go into the Library and copy files to a thumb drive when I am at home, and bring the thumb to my cabin. My problem is that I do not know which specific files to copy and bring and replace.

Can someone please inform me which files to copy for a seamless transition between both machines?

Thank you.

Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services/shavar-prod-lists/pulls.

At LinkedIn we are building a new page lnkd.in/interstitial that is breaking in firefox strict mode. To get this fixed we got the disconnect's list updated but their pull request is not being merged in shavar-prod-lists repo.

Please suggest if we need to do any next steps.

malfunzionamento della tastriera apple su ios 13.2 tasto spazio non funziona come spazio ma come invio, chiesto piu volte ma voi non rispondete dovro rinunciare ??

Hi! For the last ~3 days I've been having a problem that is getting increasingly frequent where tabs will, sometimes even after having previously been loaded and sometimes brand new tabs, turn blank and feature only a small loading animation at the centre of the page.

Reopening the url in another tab doesn't work, but the sites will work on Chrome and it's not limited to any one website, it's happened with youtube, google, reddit, fb, random blogs etc. Sometimes it will even happen in the middle of using a website.

I haven't added any new extensions since before the troubles started, and I tried disabling them all to no avail. I'm not really sure what's going on, though I am to assume that the pages are somehow hanging but I checked the processes page and it didn't seem to be an issue?

Any help would be greatly appreciated. I'd rather not have to move back to chrome.

Looking for a way to add about 50 sites to the list of exceptions Firefox->Preferences->Privacy & Security->Cookies and Site data [article on managing cookies and site data doesn't suggest it is possible.] Any help is much appreciated:)

had to reinstall Firefox because of swcurity breach...looks like old app was put in folder...but I lost all my bookmarks inthe new install...how do I transfer bookmarks fromfolder to new app