Firefox Community Forum

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

Hello!

Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different articles on my home pages, extension and theme information in my settings, and different tabs (see pictures 1 and 2). The text is also white, making it almost impossible for me to see what I'm typing or selecting in the search bar (picture 3).

I've already tried some tips that I found on the forums such as changing the hardware accelerator, making sure my extensions and add-ons were up to date, etc. When I go into troubleshooting mode, the boxes disappear and Firefox functions normally, but when I tried turning off all my add-ons and themes on the regular browser, the problem still wasn't fixed. I did a full refresh of the browser, hoping that would help to reset whatever was causing the issue, but that didn't help either.

Any advice or troubleshooting tips would be greatly appreciated!

I'm not sure how this happened, but one of my firefox web pages keeps zooming in only on one website and the zoom refuses to reset no matter what I do.

For reference this is wikipedia. Every time I load a wikipedia page it loads zoomed in to 210%, which I will then have to reset to 100% in order to read the page properly. If I for some reason click on a link on the wikipedia page that goes to another wikipedia page, the zoom will reset again to 210%, which I will then need to reset once again. This happens also whenever I switch from the wikipedia tab to another tab and then switch back again. I do have an addon that changes wikipedia slightly (the Wikipedia Vector Skin addon) but disabling this addon doesn't fix the issue.

I went into about:config several times already and changed different settings to try and make it stop, but nothing so far has worked. I've tried resetting layout.css.devPixelsPerPx to 1.0 and back again to -1.0 and it makes no difference. I also tried changing browser.zoom.full to false and it keeps happening. Changing browser.zoom.siteSpecific to false does fix the issue, however it also resets the zoom I have on other websites that I want to keep, so it's not an ideal fix. I also cleared all my cache and cookies and it changed nothing.

Does anyone have any idea on why this keeps happening only with wikipedia, and how I can get this to stop happening? I assume there must be some internal setting that would need to be reset in order to fix this, but I don't know how to do it or where I would even go.

On both my old laptop and a new one (so a new installation of Firefox), I'm unable to load Frontier Airlines' website (www.flyfrontier.com) and get a time-out message:

The connection has timed out

The server at flyfrontier.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

This happens even with all of my extensions disabled, with enhanced tracking protection turned off for that site and with HTTPS-only mode and DNS over HTTPS disabled. It also happens when using Firefox in safe mode. Safari loads the same website very quickly and with no problems. Does anyone know what might be going wrong? Thanks.

Dear Technical Support,

I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor.

I'm having issues with the text and graphics of web pages, that are often mismatched or misaligned, with text being too large compared to graphical elements. See the enclosed pictures for an example; as you can see, this happens also on your website. Also, I've noted that pages (and plugins) appear to be "shrinked" as opposed to when viewed on Chrome, where they are shown to their true size.

Setting ui.textScaleFactor=100 and tweaking with layout.css.devPixelsPerPx did not change much. I must admit that I find this behavior quite strange, since HiDPI monitors have been around for more than a decade, and especially considering that this did not impact my experience with Firefox on Windows, using the same monitor and machine.

I hope to find an effective solution to this problem and look forward to your reply. Please let me know if I can be of any help in this matter.

Best regards, Federico

this is definitely a unique issue i have not ever had, LOL

i'm running into a very strange issue where only the roblox page is not loading properly. everything else seems to work just fine; trying to load roblox on google chrome works fine too! ive turned off my extensions and run it in troubleshoot mode, i've updated the browser and my pc and my drivers, nothing seems to want to fix it. i'm not very sure what's going on. it's very funny, but definitely troublesome- the website is not navigatable in this state.

it randomly popped up like this last night, i was under the impression roblox itself was down because my friend in the call at the time had been talking about how slow the site is. upon digging deeper and asking around, nobody else is having the issue i'm having so i'm lead to believe its a me issue

WhatsApp Web endless loading and general website whatsapp.com does not open correctly in FireFox 119.0. I tested other browsers: Chrome, Brave, Opera - everyone opens WhatsApp normally. I also tested FireFox on other devices with a clean installation - the problem persists.

FireFox 119.0, Windows 10, Windows 11.

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

Not exactly sure when it started, but youtube shorts are broken in Firefox now.

You can scroll to the next video fine, but if you continue to scroll to the next after that (3rd consecutive video) you get redirected to the first video you started with.

I did try to restart FF in Safemode, but no change. In other browsers (Chrome, Edge) its still working.

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

As of 2024 06 20 there are many websites that I cannot login anymore one being Facebook with this message:Update Your Browser You’re using a web browser that isn’t supported by Facebook.

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message:

Unable to paste from clipboard right now. Try copying the image again.

This functionality works in every other browser I've tried (Chrome, Edge, Brave, Opera GX), so it's not a Google problem, I don't think.

I've been having an issue for a while now where the cloudflare challenges that ask you to click the check mark to "verify your connection is secure" would just endlessly ask me to click the button and never continue. Sometimes it would say to unblock access to challenges.cloudflare.com.

But if I a launch an incognito window I can visit website with the challenge and it won't even ask! I've added all my extensions to run in incognito mode and everything still works, I can visit the websites in incognito just fine. So the one changing variable is incognito vs non-incognito.

I can have two windows open, one incognito and one not, and browse to the same website and the non-incog window will fail but the incog will just go to the site.

I thought incognito was supposed to only affect the session storage? Does it silently change other things to the running environment of the browser (about:config options, slightly different extension configs)?

Anyone know why this small change would suddenly allow cloudflare challenges to work?

Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." Every time. Using Firefox for Android on my phone: same result. I have tried Troubleshoot Mode on my PC: same result. And yet Safari, Chrome, Edge and Brave all load the web page correctly with no error message.

What am I doing wrong?

The site opens, I can click to open an email but no content is shown. Starting Firefox in safe mode...same thing.

Works fine on Edge.

A month ago it was I couldn't delete or mark any emails read. Then that just started working again.

Whats going on with Firefox these days? I've used this browser for years with few problems.

I am having an issue with a work site where the content is not being displayed correctly. This site uses microsoft single sign-on with my corporate account and it seems that this is where it breaks, as I am finding errors that point in that direction: GET https://autologon.microsoftazuread-sso.com/softtek.com/winauth/sso?client-request-id=xxxx POST https://login.microsoftonline.com/common/instrumentation/dssostatus Result: NS_BINDING_ABORTED

When I open the same site using Edge (sorry:) it works correctly. The issue is that I do not have control over that website and I use it to enter some work information and I haven't found a way to work around it. I have disabled DNS over HTTPS, HTTPS only mode, Deceptive content protection, allowed single sign-on for microsoft, deleted cookies, etc and nothing seems to work. I hope this gets looked into as it is really an issue that might affect everyone not only at my workplace but others that may use similar functionality. Thank you.

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The page is [link removed by moderator]

I do not want her obituary page made public on a forum in case it causes inappropriate comments.

I have just discovered the page works ok on Chrome so I will use that for now, but I am reporting the problem to try and help you. I am using latest version of Firefox.

I have added a screen snip of the part-loaded page.

I just followed the button below about extra troubleshooting information and lost all the information I had typed into this box, which irritates me as well.

Have a look please and let me know, thanks.

Oldjon

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in button does nothing in Firefox, yet works fine in Chrome. V. 125.0.3, Windows 10.

mackiewizard mackiewizard Making moves

‎10-08-2022 07:40 AM

I have been having an issue for a week or more and no updates from the browser seems to fix that. The error reads: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. This is occuring with a request to RBC banking. The same appears to be true but witrh different language for a request with Desjardins Insurance portal.The second link printed in red is the result after I cleared all cookies from Desjardins site. I can access many other pages within the two sites. RBC I am logged in (In black). Desjardins I am not yet as a user when these errors come up

I am unable to login to my Prescription provider's website (which I do every day). Problem started Sunday and still persists.

I am able to login using Chrome, so I know the website is working properly.

Help - I DO NOT want to use Chrome.