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  • Archived

Cannot spellcheck an email before sending

Using Firefox for webmail, There used to be an option to spellcheck a "Composed" message before sending it. Probably after a recent "upgrade", that option seems to have … (read more)

Using Firefox for webmail, There used to be an option to spellcheck a "Composed" message before sending it. Probably after a recent "upgrade", that option seems to have disappeared. True? Can I get the facility back in some way?

Asked by ASBeesley 1 year ago

Last reply by cor-el 1 year ago

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Playing of video's

I keep having trouble trying to play a video on YouTube. When I try and play a video on You Tube the video will simply not play or take forever to start playing. What can… (read more)

I keep having trouble trying to play a video on YouTube. When I try and play a video on You Tube the video will simply not play or take forever to start playing. What can be done to fix the problem? Can someone help. Thank you.

Asked by sciencemagic 1 year ago

Last reply by sciencemagic 1 year ago

  • Solved
  • Archived

pull down bookmarks glitched after rebuilt system

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been mov… (read more)

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been moved to the bottom of all my other bookmarks in a new 'Other Bookmarks' folder. How do I get the contents back in the 'Other bookmarks' (just below 'Bookmarks toolbar'). P.S. I have a backed up 'bookmarks-2025-08-30.json' as well as a ' bookmarks-2025-08-30.html' available, if that would help. Regards and Best, NP_145

Asked by np_145 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Archived

Bookmark Spacing too much since going from Win7 to Windows 10

I recently upgraded from Window 7 to windows 10. Ever since, the spacing between the bookmarks has significantly increased. I read several post about this and they all … (read more)

I recently upgraded from Window 7 to windows 10. Ever since, the spacing between the bookmarks has significantly increased. I read several post about this and they all seem to be looking for something in Firefox. I think it has to do with something in windows 10, not Firefox. Any ideas? I've already done the Density/Compact thing. Slight improvement, but not anything like it was under Window 7.

Asked by Stumann666 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Asked by curation 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Vanguard says browser not supported

Why does Vanguard say my Firefox browser is no longer supported. It says I have to update to the latest version. I am using version 115.26.0esr (64-bit) and it says Firef… (read more)

Why does Vanguard say my Firefox browser is no longer supported. It says I have to update to the latest version. I am using version 115.26.0esr (64-bit) and it says Firefox is up to date.

Their website seems to work okay, but they say I may not be getting the "best experience," whatever that means.

Any information about this would be appreciated. Thanks!

Asked by leedswb 7 months ago

Last reply by Paul 7 months ago

  • Archived

FIREFOX version 141.0.3 (64-bit) losing messages in Facebook Chats

I'm trying to assist someone with a weird problem when using Facebook Chats from a Windows 10 Acer laptop. Often when they send a message, it disappears from their chat h… (read more)

I'm trying to assist someone with a weird problem when using Facebook Chats from a Windows 10 Acer laptop. Often when they send a message, it disappears from their chat history BUT it stays in the recipients chat log. The recipient can reply to it but the original sent message stays gone from the senders history, it doesn't reappear when the recipient responds. Previous sender message history remains unaffected. Also if someone send them a message it will often disappear before they get a chance to read it, or it disappears shortly thereafter. I have tried clearing the cache etc to no avail. Any suggestions please?

Asked by fixit9660 6 months ago

Last reply by Paul 6 months ago

Issues navigating nbcnews.com web site

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. Howev… (read more)

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

Asked by wdunwoody 3 months ago

Last reply by Marina Lumpanoff 3 months ago

  • Archived

Attempts to Download document files from facebook group fails

I joined a couple facebook groups. Each offered a file tab with documents available for download. I tried numerous times with firefox and it failed. Clicking the "Downloa… (read more)

I joined a couple facebook groups. Each offered a file tab with documents available for download.

I tried numerous times with firefox and it failed. Clicking the "Download" item on the ... menu caused the same files tab view and list to open in a new tab.

I hated to do it, but I dusted off M$ Internet Explorer, logged into FB and joined a group, clicked the Files tab, selected a file, clicked the 3 dots, menu popped up and I clicked "Download". Poof. The Save As popup appeared, the file was downloaded. Works as expected with IE.

Might there be a setting in FF that is blocking such downloads of PDF and .doc document files?

Asked by Bug Magnet 1 year ago

Last reply by Bug Magnet 1 year ago

  • Archived

cannot display PDF from HPE site in windows 7 + firefox esr

Every document like the below one does not display in firefox esr 115: https://support.hpe.com/hpesc/public/docDisplay?docId=c01081836&docLocale=en_US I get an empty … (read more)

Every document like the below one does not display in firefox esr 115:

https://support.hpe.com/hpesc/public/docDisplay?docId=c01081836&docLocale=en_US

I get an empty pdf viewer frame. Also the debugger shows the following error;

Uncaught TypeError: Promise.withResolvers is not a function

Is there some way to overcome this problem? a future release of firefox esr?

Asked by kaetano69 10 months ago

Last reply by kaetano69 10 months ago

Phone co. log in

I'm unable to log in to Telephone Service Co. - TSC Wapakoneta, Ohio website using Firefox, but Internet Explorer logs in OK. TSC Customer Service indicated problem was i… (read more)

I'm unable to log in to Telephone Service Co. - TSC Wapakoneta, Ohio website using Firefox, but Internet Explorer logs in OK. TSC Customer Service indicated problem was in Firefox, but Firefox seems to work OK on other sites. TSC suggested I clear cache & cookies. Is this a good idea? If so, how do I do that?

Asked by ereastman 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago