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  • Archived

Firefox now saves files that I only wanted to open

Please, give us a way not to save files that I just want to open. For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself. Now I need to… (read more)

Please, give us a way not to save files that I just want to open.

For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself.

Now I need to check and delete many files that are in my Downloads folder, which is a huge waste of time.

Thank you for considering my opinion.

Regards

John

Asked by cc17 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

106.0.3 Faulty Video Playback - LM21

Since your upgrade from 106.0.2 I am unable to correctly play video windows within FF pages. I am using this browser in Linux Mint 21 and the image attached shows a page… (read more)

Since your upgrade from 106.0.2 I am unable to correctly play video windows within FF pages. I am using this browser in Linux Mint 21 and the image attached shows a page (Left hand window) where the video playback progress indicator is pushed to the extreme right hand side of the video progress bar. I have lost the ability to start/stop and stop the video playback using the space bar on my keyboard.

Even in full troubleshooting mode, where all extensions etc are disabled, the problem persists. I have checked in another browser (Chromium) and the video controls work with the space bar and the video progress time tracks across the progress bar as the video plays, so I know it is not a specific web site issue, rather it is specifically a FF display issue.

I am sorry if I have not included more information as this is my first question / plea for support .

Asked by Fay Hope 1 year ago

Last reply by Fay Hope 1 year ago

  • Archived

Facebook

I can not open Facebook with Firefox. I have updated and refreshed but I still get this message: Sorry, something went wrong. We're working on getting th… (read more)

I can not open Facebook with Firefox. I have updated and refreshed but I still get this message:

     Sorry, something went wrong.

     We're working on getting this fixed as soon as we can.
    Go Back
    Meta © 2022 · Help

Pat :)

Asked by pwatson770 1 year ago

Last reply by Terry 1 year ago

  • Archived

Importing passwords from Safari to Firefox still won't work with advanced setting changes

Firefox is NOT importing my Safari passwords, even when using a .csv file and the advanced settings method -- about:config signon.management.page.fileImport.enabled I… (read more)

Firefox is NOT importing my Safari passwords, even when using a .csv file and the advanced settings method -- about:config signon.management.page.fileImport.enabled

I tried several times but the logins listed in Firefox never reflect any change whatsoever. I have no idea what is going wrong because I follow all the steps everytime. I restarted Firefox even thinking that it would show up after refreshing, but no.

Any more suggestions or help would be much appreciated.

Asked by whenryelwell 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox account will not disconnect from public computer

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browse… (read more)

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browser on this public computer.

Nothing I have tried to remove it from this public computer has worked.

I have tried the following:

  • logged off of my Firefox profile from this public computer
  • unsync from this computer, sync is now off and disabled.
  • Clear ALL history, including cookies, cache, active logins, search....
  • Restarted this public computer several times, including a complete shut down.

And none of it has worked. Currently, when anyone opens Firefox on this public computer, all of my saved tabs will open, even though I'm logged off and unsynced. Also, if anyone goes to Firefox settings on this computer, they will be able to see ALL of my saved passwords on my Firefox account, also, even though I'm logged off and unsynced.

Please help. I need to remove my Firefox account from this public computer without deleting it off my personal laptop.

Thank you.

Asked by cl400 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Notes by Firefox by Mozilla Firefox Add-On, has corrupted my Bookmarks

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks… (read more)

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks. When I click 'Show Sidebars' my Bookmarks don't show (thought they are there) but it's as though the font is white making it impossible to see them.

If I click Bookmarks I can see them and/or when I click on Manage Bookmarks that option opens and I can see all my Bookmarks. This only happened after I added "Notes by Firefox by Mozilla Firefox" Add-On. I was thinking there could be possibility it could have been caused by changing the appearance to Dark Mode, (for example Facebook or Twitter, etc).

There must be a better fix then to refresh / restore Firefox to its default settings as I have about 90 Tabs Open

Asked by Teagan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

ff fillable pdf forms

I was trying to save a pdf to my computer. Can't find a way in the ff fillable pdfs. Directions I found say to click on file link (Apply Button), but I can't find any b… (read more)

I was trying to save a pdf to my computer. Can't find a way in the ff fillable pdfs. Directions I found say to click on file link (Apply Button), but I can't find any button like that. I can't find any descriptions of the buttons, either. Some buttons don't have a pop up that says what they do when you point at them.

Asked by livingsed 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I make tabs act like windows

Is there a way you can make tabs pop into a separate window when dragged out of the top bar (Chrome does this by default, it's very useful for dragging specific tabs to 2… (read more)

Is there a way you can make tabs pop into a separate window when dragged out of the top bar (Chrome does this by default, it's very useful for dragging specific tabs to 2nd monitor)

Asked by Collin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Stop asking if I want to try new features

Whenever I close a tab or group of tabs, Firefox ask me if I want to try the new feature to re-open them. I click "No", but it will ask again the next time that I close … (read more)

Whenever I close a tab or group of tabs, Firefox ask me if I want to try the new feature to re-open them. I click "No", but it will ask again the next time that I close a tab. How can I disable these prompts to try new features once and for all?

Asked by hawthorne.abendsen 1 year ago

Last reply by Terry 1 year ago

  • Archived

Support phone number?

My friend has been having issues with her account after getting a new PC. She is looking for a Mozilla support phone number or email, and has asked me to post on the foru… (read more)

My friend has been having issues with her account after getting a new PC. She is looking for a Mozilla support phone number or email, and has asked me to post on the forum. We've been through the self help portal and looked around all over the contact page. Any pointers are appreciated.

Asked by sapphiremacaw 1 year ago

Last reply by sapphiremacaw 1 year ago

  • Archived

Unable to access Firefox account

I need access to my other Firefox account. It's an account I have for work and it was created while I was a temp. I got hired on by the company and they disabled my old A… (read more)

I need access to my other Firefox account. It's an account I have for work and it was created while I was a temp. I got hired on by the company and they disabled my old AD account and that is the email I used to create a Firefox sync account. I don't have access to that email account anymore so therefore cannot receive a verification email to log in. I would like to change the email on that account to my new address. I really need all those bookmarks. We support well over a hundred different services and such, and it would take weeks or months to build up these bookmarks again. I have the login info for that Firefox account.

Asked by DukeStallion 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

welpppp

i've been a loyal fan for over 20 years but i just can't comprehend why would ignoring dns settings be a good idea .. i can't even imagine a hypothetical situation when t… (read more)

i've been a loyal fan for over 20 years but i just can't comprehend why would ignoring dns settings be a good idea .. i can't even imagine a hypothetical situation when this makes sense.

and now i have to either tolerate edge, chrome or just forget internet which is really hard to do when you work in IT ...

amazing.

Asked by primski 1 year ago

Last reply by Paul 1 year ago

  • Archived

Form Missing

I use Firefox almost exclusively. After opening a link from an email for a digital magazine download, the form necessary to complete the download does not appear in Firef… (read more)

I use Firefox almost exclusively. After opening a link from an email for a digital magazine download, the form necessary to complete the download does not appear in Firefox, but it will appear if I do the same in Chrome. Images attached.

Is there a setting that is affecdting this?

Asked by indyrat500 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel

HELP!!! Tell me how to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel from out of nowhere. They keep destroying my … (read more)

HELP!!! Tell me how to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel from out of nowhere. They keep destroying my work even though I try my hardest to avoid them! They have my swearing at my computer.

Asked by jedi2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

yahoo mail tab closes unexpectedly in Firefox 106.0.1 (64-bit)

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but… (read more)

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but I can't figure out if this happens with an exact action of mine. I believe it closes either when I read a yahoo mail or view an attachment, but also randomly even if I am visiting another irrelevant page on another tab of Firefox, when I suddenly discover that this exact tab (yahoo mail) has been closed. This never happened on my previous NB with win 10. Is this a win 11 problem?

Asked by panhatzi 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago