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  • Archived

Mozilla Add-on accountlogin failure ('Oops! We had an error. We'll get to fixing that soon.')

Hi, I was searching for a solution all over mozilla support and also forums, but couldn't find any. Not even with Google. I'm using Windows 7 Professional, with a simple… (read more)

Hi,

I was searching for a solution all over mozilla support and also forums, but couldn't find any. Not even with Google.

I'm using Windows 7 Professional, with a simple Firefox. /not the recent version because a good part of the addons I use does not exist on the level of the recent editions, however fantastic would it be to have them.../

The problem occurs when I try to add an add-on to My Collections. This operation requires a login, but after using my UN and PW it has always been giving me this error message:

"Oops! We had an error. We'll get to fixing that soon. You can try refreshing the page, or head back to the Add-ons homepage. "

The problem never gets fixed - I have been trying to log in since months, but never successfully. The same Oops happens all the time and reloading the page does not solve the problem.

I have tried to create a new account with my email address, just to see I have an account at all. It says that it is in use = it is confirmed, I have an user account :)

Just recently I had my pw reset too, not helping either, I can't access add ons account, same error I get.

Interestingly I'm able to log-in Personas (same username and pw I have there). I thought I might be logged in the add-ons management gui too, if I'm logged in Personas, but that is not the case, the two seems to be working separately.

Could you please help? thank you, Br, aszerencs

Asked by aszerencs 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Why are all my add ons in Firefox are shown as disabled.

All my add ons in Firefox are shown as "disabled for my protection" The page advises me to restart Firefox, on doing this Firefox fails to start. I can start it manually… (read more)

All my add ons in Firefox are shown as "disabled for my protection" The page advises me to restart Firefox, on doing this Firefox fails to start. I can start it manually, but the add ons stay as disabled, although they are working it seems.

Asked by bobbychapman 10 years ago

Last reply by cor-el 10 years ago

  • Archived

How do I get my bookmarks, passwords, history from Firefox 3.5 on another computer to Firefox 3.6 on this one?

Problem about bookmarks is solved messily. Problem with importing profile folder from my memory stick (E drive) isn 't. I ,your instructions. so it seems I am not in Fi… (read more)

Problem about bookmarks is solved messily. Problem with importing profile folder from my memory stick (E drive) isn 't. I ,your instructions. so it seems I am not in Firefox 3.6 but 3.5 Firefox and I use the Run in the start menu to locate the file. Then I check Firefox security and there is no additional passwords imported from that folder.

Asked by KomaGawa 11 years ago

Last reply by cor-el 11 years ago

  • Archived

how can firefox get rid of adverts on my facebook page?

How do i get rid of annoying adverts coming up on my facebook page? I have ticked the block pop ups in my tools/options box but it makes no difference. Since i updated Ad… (read more)

How do i get rid of annoying adverts coming up on my facebook page? I have ticked the block pop ups in my tools/options box but it makes no difference. Since i updated Adobe I have continuous sound from these adverts too!

URL of affected sites

http://facebook.com

Asked by AnonymousUser 11 years ago

Last reply by cor-el 11 years ago

  • Archived

It seems that Java is not fully working in some pages

Because of a crash, I had to completely uninstall Firefox 3.5.3 and I installed Firefox 3.6.3. After that, some Java features are not working any more. Here I attached an… (read more)

Because of a crash, I had to completely uninstall Firefox 3.5.3 and I installed Firefox 3.6.3. After that, some Java features are not working any more. Here I attached an example, where the "plus" buttons do nothing, but when opening the page with IE there is no problem to expand the "plus". I have many extensions installed, I have also tried to disable them (even running Firefox sercure mode), as well as reinstall the last Java version, but nothing yet (Java seems to be correctly installed, since other features work ok, and official Java web page test works ok as well).

URL of affected sites

http://http://www.uptamadrid.com/Portal/Organizacion/Sedes/Oficinas.aspx

Asked by AnonymousUser 11 years ago

Last reply by AnonymousUser 11 years ago

  • Archived

I am having difficulty installing in solaris 10. installation gives a library error

ld.so.1: firefox-bin fatal: libcairo.so.2 open failed: no such file or directory ld.so.1: firefox-bin fatal: relocation error: file /var/tmp/firefox/libxul.so: symbol g_s… (read more)

ld.so.1: firefox-bin fatal: libcairo.so.2 open failed: no such file or directory ld.so.1: firefox-bin fatal: relocation error: file /var/tmp/firefox/libxul.so: symbol g_slice)set_config: referenced symbol not found

Asked by gstillman 10 years ago

Last reply by gstillman 10 years ago

  • Archived

what does low grade encryption mean and how can i fix it

when i log in to my gmail account a warning comes up saying i have low grade encryption and a third party could view my private details. is this correct and what can i do… (read more)

when i log in to my gmail account a warning comes up saying i have low grade encryption and a third party could view my private details. is this correct and what can i do to correct it

Asked by nellie52 10 years ago

Last reply by cor-el 10 years ago

  • Archived

Firefox blocks popups even tho I have unchecked that box causing it to hang in some applications.

I unchecked the "block popups" under tools but Firefox continues to block them causing it not to function properly with some applications which require popup windows. Th… (read more)

I unchecked the "block popups" under tools but Firefox continues to block them causing it not to function properly with some applications which require popup windows.

This happened

Every time Firefox opened

Asked by AnonymousUser 11 years ago

Last reply by Onesofa 10 years ago

  • Archived

How do i get rid of the fast search browser it has taken over and wont let me reinstall Firefox

How do i get rid of the fast search browser it has taken over and wont let me reinstall Firefox In a nutshell thats it!! Ive searched around the web but it hampers me. Th… (read more)

How do i get rid of the fast search browser it has taken over and wont let me reinstall Firefox In a nutshell thats it!! Ive searched around the web but it hampers me. There is no program to uninstall. When i set Firefox as my default It doesn't happen

Asked by djbywell 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Firefox page and tool bar zoomed in, when i try to unzoom it the page gets to small but the tool bar doesn't change?

im not sure if my Linux 8 is doing it but all the icons on the tool bar and the tool bar its self is zoomed in and i don't know how to get rid of it. when i zoom it out f… (read more)

im not sure if my Linux 8 is doing it but all the icons on the tool bar and the tool bar its self is zoomed in and i don't know how to get rid of it. when i zoom it out far enough that i dont have to side scroll the fount gets way to small. I want the tool bar to be smaller please! help!

Asked by HannieMcDiz 10 years ago

Last reply by Hasan 10 years ago

  • Archived

Firefox browser not loading, page tabs not loading, search bar sending me to a different location. back buttons,refresh and x grayed out

search bar is not right, missing one search bar. last week the same bar would take me to a shopping site other than the site i typed in. now some things are missing, or g… (read more)

search bar is not right, missing one search bar. last week the same bar would take me to a shopping site other than the site i typed in. now some things are missing, or grayed out on the tool bar, back buttons, refresh and red x is one. google button isn't working any more or option buttons. when it loads it doesnt show any tabs from last time. i have to reload several times for it to work. Some pages won't open when selected from my bookmarks.

This happened

Every time Firefox opened

== last week

Asked by AnonymousUser 11 years ago

Last reply by mistere1 10 years ago

  • Archived

Can't bookmark new sites (using Firefox 3.5.3 and Mac OS 10.6.5)

Cannot add new bookmarks: Bookmark menu selected, drops down, and "Bookmark This Page" gives no results. (When I do this with my blank home page, or with a blank Google s… (read more)

Cannot add new bookmarks: Bookmark menu selected, drops down, and "Bookmark This Page" gives no results. (When I do this with my blank home page, or with a blank Google search, it does work.) I'm using a MacBook Pro with Mac OS 10.6.5 and Firefox 3.5.3.

Asked by pie.t 10 years ago

Last reply by pie.t 10 years ago

  • Solved
  • Archived

yahoo as my home page put it keeps changing

I want yahoo as my home page, I go into preferences change it ,and after a few cliks i get firefox start. Let me Thank You in advance. … (read more)

I want yahoo as my home page, I go into preferences change it ,and after a few cliks i get firefox start.


            Let me Thank You in advance.
                            Albert Said

Asked by bobasaid 9 years ago

Answered by Matt_G 9 years ago

  • Archived

Denied access to update security features of Firefox When i attempt to move update to apps it says i do not have permission..

There was a security message from Firefox that my firefox security was not protected. Idownloaded the program and attempted to move it to apps download but was denied per… (read more)

There was a security message from Firefox that my firefox security was not protected. Idownloaded the program and attempted to move it to apps download but was denied permission. I much prefer Firefox to Safari but am stumpted. Can any one help? thanks mary

Asked by omdw 10 years ago

Last reply by cor-el 10 years ago

  • Archived

Government websites are untrusted now?

The situation with the untrusted websites error message is getting ridiculous. I am using a computer in a library today. hundreds of people a day use the computers here. … (read more)

The situation with the untrusted websites error message is getting ridiculous. I am using a computer in a library today. hundreds of people a day use the computers here. This is not just a problem manifesting on one individual's personal computer at home, but is affecting thousands of public computer users just in the city where I live EVERY DAY and Mozilla is giving advice to check settings, try changing this or that etc. NO, this THIS PROBLEM NEEDS TO BE ADDRESSED AT THE DEVELOPMENT LEVEL.

The fact that government websites such as www.irs.gov are bringing up this warning in places where computers are made available as a public service is a PROBLEM, and it is one that the individual users can do absolutely nothing about. This isn't just the IRS website, but almost EVERY government website, local or federal, brings up this warning. The time and date on all the computers here at the library appear to be correct. Most public computers operate according to out-of-the-box defaults and don't give users access to change anything.

There is SOMETHING WRONG with the mechanism that causes this error message to be displayed. It is not protecting anyone when they can't get information about laws, ordinances, business development, and government programs. something here needs to be re-thought. Government websites have certificates, just like all websites. It is hard to believe they would all come up as untrusted. I have seen myself many websites come up with this warning and then another message saying that an exception isn't needed because the website HAS A TRUSTED CERTIFICATE... so what gives? Please have the devs take a serious look into the matter.

Troubleshooting information is not available. Users have very limited access to controls.

Asked by Luxx 8 years ago

Last reply by the-edmeister 8 years ago

  • Solved
  • Archived

How do I move bookmarks from old XP laptop to new Windows 7 one?

My new laptop (still waiting for delivery) will have Windows 7 home premium 64 bit. I've read on this site that it's okay to use Firefox, even though it's designed for 32… (read more)

My new laptop (still waiting for delivery) will have Windows 7 home premium 64 bit. I've read on this site that it's okay to use Firefox, even though it's designed for 32 bit, but I'm not sure how to transfer my bookmarks.

I've taken a look at the sync add-on. Unfortunately, this has been removed by its developer.

Does anyone know how I can transfer the bookmarks to the new laptop?

Thanks.

Asked by Hipkit 9 years ago

Answered by cor-el 9 years ago