Firefox Community Forum

It looks like "Link" has hijacked my credit card, it is listed as what will pay Mozilla VPN. How can I avoid this and pay you directly the way I've done from the beginning.

Asking because there was several attempted frauds on my CC the bank stopped. Original CC has been blocked and cancelled. Went to put new CC information in and find it will go to "Link". Please explain if you can.

I've searched & waited past few years for an Extension to make the TOOLBAR FONTS larger, none found. Reason being many of us are using larger monitors and TV's and we're usually sitting or standing further away from the screen. Problem is the font size cannot be changed, they stay small and hard to read comfortably. __YES I've reset my operating systems font size, that does not work in Firefox TOOLBARS. __Changing the "firefox/addon/theme-font-size-changer" has been eliminated by Firefox. __Changing the "layout.css.devPixelsPerPx" to a larger number increases the whole TOOLBAR. I just want the FONT size larger. __(someone suggested) NO, I'm not going to setup 2 monitors.

Sure would like this issue fixed. In the pix below, it has been done.

Good evening.

I leave my windows and tabs open and turn off my computer by clicking the shut down button on Windows 10. The next day I open Firefox and all my windows and tabs come back with no problem. I've been doing this for a few years and I gathered dozens of Firefox windows and hundreds of tabs. Now that I'm finally ready to organize what I've been putting off I noticed that most of these old tabs disappeared in a very weird way. When I open Firefox it still opens all windows from these past years but it loads most older windows with a single tab and these single tabs are all in the New Tab state. I'm sure that these used to be unique tabs with content in them and not New Tabs and I'm also sure that these windows had many tabs each and not just one.

The tabs have the name "New Tab" on the tabs bar and they're gray and empty, which is what I set all my new tabs to be, so they're regular New Tabs aside from the being lighter gray than a true new tab page. Refreshing and F5 have no effect. I can't go back a page or forward because the arrows are grayed out. I can't figure out what these tabs used to be by browsing my history because they've been added to the pile sporadically over the years and are mixed with other web pages, most of which I don't want to open again, so searching for all of them would be too hard. Tab groups that only contained these "New Tab'd" tabs have also disappeared and can't be found on the tab groups list menu. If I go to "View recent browsing across windows and devices" and then "Open tabs" these tabs are shown as "New Tab" and if I click the three dots menu and select "Copy link" it copies "about:blank".

Though this is not the most specific fix, I went to Firefox>Profiles>(Profile name)>sessionstore-backups and (after making a backup) deleted all files from there except for the one with the oldest modified date. I did this with Firefox closed and then I opened it and a few of my old "New Tab" windows became real windows again with multiple tabs inside. Curiously, the recovered windows and tabs were not the most recent ones that were affected by this problem and most windows are still lost in the New Tab state.

I think Firefox has been failing to restore older parts of my session but only kind of because it still recognizes the total number of windows I had but then it opens many of them with no content (a single New Tab) and no memory (arrows grayed out).

I've always updated Firefox throughout the years and I don't know when the problem started happening, it might have started months ago and I just didn't notice because I stored the tabs and didn't look at them again until now. I also noticed that windows that were in my most recent and most used desktop instance were fine while windows in my "storage" desktops were more likely to get "new tabbed", but maybe it's unrelated to desktop environments and only related to how recent windows are and most of my newer windows are in the newest desktop, but I can't know for sure because sometimes some windows move around desktops after a PC shutdown so it's impossible to know if windows are sorted between desktops 100% by age, I think it's a Windows 10 problem. Also there have been some forceful PC shutdowns over the months due to power outages, and I have removed my drive and used a different drive with a different OS a few times, always switching with the PC turned off.

Does anyone know how to get Firefox to remember my full session and find out what these fake new tabs used to be? If not, is there a way I can restore my session to a state that it was previously like months ago? I would need something more powerful than the sessionstore-backups folder because it only helps me roll back a few weeks. I have backups from the bookmarks windows (ctrl+shift+O) but I don't think they save active open tabs. Just curious, do they save browser history? It wouldn't help me in this case as I mentioned before but it's good to know.

Thanks for your help and sorry if it's overexplained.

In the Settings, the "HTTPS-Only" feature seems broken. There is an option to 'Don't enable" this feature, but that doesn't make any difference. I can get to an "http:" site using any other browser, but not with the latest Firefox.

Help! My bookmarks tool bar is missing & I cant recover it because your instructions for locating the menu bar don't match what your instructions display. There is NO AltGr displays a bookmark menu BUT I CANT MOVE IT TO MY TOOL BAR. There is NO selected tab, NO menu bar; NO bookmark tool displayed. I have also lost all of my downloads. This has happened in the last month; everything was fine. I am 82 years old & NOT a techie so expect better help than I have received so far during the last frustrating 2 hours of trying to follow Firefox instructions that DO NOT APPLY TO ME. Also the "add images" function @ bottom of this page won't let me send you a copy of the instructions you display to select the bookmark menu bar ... I click on the picture of the problem & nothing happens ... just dead no access to select pictures either.

I have NOT changed my internet provider; I have not changed any settings. This all happened two weeks ago. Called internet provider & they said it was Firefox issue!!! Very unhappy.

Why cant I access "ask a question" anymore as no link appears. How do I contact someone as the community has locked the thread concerning lost bookmarks. I need those bookmarks back!

I started a new conversation because all of my bookmarks have disappeared. I have five years of important bookmarks which I assumed would be kept in bookmarks. Now only the one bookmark I made today is available. Also Alt and AltGr does not link to anything. This happened in the last month. Also the "add images" link on this link is not functional anymore; I cannot select a picture either. I have Windows 10 and my system lacks the capability to upgrade to Windows 11 even if want to. Firefox says it will continue to support Windows 10 but something must have changed in the last several weeks. dona bretherick

My Desktop - Win10, 260+ Gigs RAM/14+ TB HD space Firefox updated a couple of days ago, and again today (this time to 155.0.1) Ever since . . . . . . Having Major problems NOW No Rt-Clk function in Ff Ff menu buttons non-functional Ff tabs can no longer be rearranged Data entry fields, dropdowns, Submit buttons, & "add to cart" buttons not working on Ff pages -Things I've tried; I rebooted Ff & Windows several times each - No Joy I cleared Ff startup cache twice - No Joy HELP! I use Ffox for roughly 85% of my online activities - I'm pretty much hosed

PLEASE HELP!

On Thursday 3rd September 2026 Firefox stopped working. I tried lots of things to get it to work to no avail. Today, 8th September 2026, I had already deleted the Firefox that was already on my PC so I downloaded a fresh copy from the Firefox website and installed it. It ran perfectly for about 30 minutes then I shut it down. 5 Minutes later, a Firefox crash report appeared which I duly sent of. Checking Event Manager a string of error messages saying the same thing, Its the XUL.DLL file that keep crashing! This was the same file that caused the failure last week. I had made sure that XUL.DLL was not on the pc when I downloaded Firefox today. When I click on the Firefox icon it open but stays on a black lower half of the screen and boxes at the top, white lined but black and transparent lines moving left to right across them, eventually it fails and closes, after a few minutes it send the crash report. Its a shame because I have used Firefox for many, many years and now having to use Edge!!!!