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Signing into a secure account.

When I sign into a secure account (my bank for instance) It never recognizes my laptop and I have to have a secure code emailed or texted to me. Why is that and what can … (read more)

When I sign into a secure account (my bank for instance) It never recognizes my laptop and I have to have a secure code emailed or texted to me. Why is that and what can I do to fix it?

Asked by dbem 5 hours ago

Last reply by FredMcD 5 hours ago

Youtube previews are not loading

Hello, I've encountered a problem, when loading Youtube site, video previews are not loading. Tried to remove and disable all the add-ons in my browser, including ad bloc… (read more)

Hello, I've encountered a problem, when loading Youtube site, video previews are not loading. Tried to remove and disable all the add-ons in my browser, including ad blocker, but nothing helped. I also cleaned the cache and browser cookies. Can you please tell me how to solve this problem?

Asked by Антон 1 week ago

Last reply by FredMcD 5 hours ago

Printing 2-sided on flips on short side in windows 10

When printing 2-sided in Firefox for windows 10 how do you flip on the Long Edge. Default appears to be short side paper flip and no options to change that value. … (read more)

When printing 2-sided in Firefox for windows 10 how do you flip on the Long Edge. Default appears to be short side paper flip and no options to change that value.

Asked by krebar01 6 hours ago

Last reply by cor-el 6 hours ago

Firefox blank page and crash

All of a sudden, Firefox appears frozen on launch: doesn't launch any web page, or any page, in face--preference, or any of the about: pages. Just blank page. Clicks are … (read more)

All of a sudden, Firefox appears frozen on launch: doesn't launch any web page, or any page, in face--preference, or any of the about: pages. Just blank page. Clicks are registered, but don't have any effect.

If I close the window, multiple firefox processes linger for a while, and then the crash window pops up.

So far, I've: deleted the ~/.mozilla directory; downloaded fresh version of both 86 and 87 developer editions; restarted with addons disabled; and various combinations thereof.

I'm on Linux Mint 64-bit, latest version.

Firefox is completely unusable for me now. And I think it started with my rebooting my PC (which I've done multiple times so far).

This looks suspiciously similar to https://www.reddit.com/r/firefox/comments/a5qru6/firefox_64_opens_blank_tab_and_crashes/ and https://bugzilla.mozilla.org/show_bug.cgi?id=1513855. They don't seem to have any solutions, though.

Any thoughts?

Asked by Jeenu 16 hours ago

Last reply by cor-el 6 hours ago

Firefox can't scroll down on some web pages

Firefox can't scroll down or up on some web pages. You can only navigate them hitting Tab to select the elements. This issue has been reported before, but archived withou… (read more)

Firefox can't scroll down or up on some web pages. You can only navigate them hitting Tab to select the elements.

This issue has been reported before, but archived without solution. See "why can't I scroll down on some websites?" (27 May 2018):

https://support.mozilla.org/en-US/questions/1219374

This page seems to have a more particular behavior, may be it could help to pinpoint the problem: It does scroll up and down until you don't close the two pop up boxes, then you can't scroll it anymore (but you can still navigate the page using Tab). If you have an ad blocker that blocks the two pop up boxes, then you can't scroll the page at all. The same behavior happens on Google Chrome.

https://www.latinacittaaperta.info/2018/06/07/kunt/

Asked by ElfQrin 16 hours ago

Last reply by cor-el 7 hours ago

Zoom Function

I am older and use the zoom function on many web pages. After this last update the Zoom function seems to be broken. I Zoom to 133% for a more comfortable read on a news… (read more)

I am older and use the zoom function on many web pages. After this last update the Zoom function seems to be broken. I Zoom to 133% for a more comfortable read on a news site (Guardian)... go into the article and have to zoom again. Go back to the home page and it is fine until it finishes reloading and it snaps back to original size. Have to zoom again. None of these zoom setting remain consistantly. This has only become an issue since I restarted Firefox to install the last update.

Asked by Cliff 1 day ago

Last reply by cor-el 7 hours ago

How to create a recovery key without my password?

Dear community, I forgot my password for my firefox account. To sync my new laptop I need it... So I found the article, which says, I can create a recovery key and use it… (read more)

Dear community, I forgot my password for my firefox account. To sync my new laptop I need it... So I found the article, which says, I can create a recovery key and use it to keep all my settings after I changed my password. But to create a recovery key, the system asks me to fill in my old password. So I can not create a recovery key. Maybe I make a mistake somewhere on the way... Is there anybody, who can help me? Thank you very much! Petra

Asked by P. Koch 8 hours ago

Last reply by cor-el 7 hours ago

Firefox address bar issues

How do you REMOVE suggested web sites from the address bar? I do not use them and I do not want on the address bar suggestions. I do not have any of these sites saved as … (read more)

How do you REMOVE suggested web sites from the address bar?

I do not use them and I do not want on the address bar suggestions.

I do not have any of these sites saved as bookmarks or in my search engine choices.

Asked by cjxjman 9 hours ago

Last reply by jscher2000 8 hours ago

Downloading bank statements

I cannot suddenly download my bank statements I am getting this message within the bank website: "We're sorry, there was an issue when trying to retrieve your documents."… (read more)

I cannot suddenly download my bank statements I am getting this message within the bank website:

"We're sorry, there was an issue when trying to retrieve your documents." this has only happened recently there reply to the question is as follows: Thank you for your email.

We understand experiencing issues with the website can be frustrating. This error is normally received when there is a browser compatibility issue. If the current browser does not allow you to access the documents, we would suggest using one of our other supported browsers: Internet Explorer, Firefox, Safari or Chrome.

Also I am having problems getting into my messages an Error comes up around 3 times before I actually get into them.

Any help would be gratefully appreciated....thank you

Asked by globetrotter45 8 hours ago

Last reply by jscher2000 8 hours ago

Master computer when sync bookmarks

Hi Very annoying, cleaning all my bookmarks on my main computer, next morning I got a clutter of all bookmarks. Copy of bookmarks as well of folders. Only way to solve it… (read more)

Hi

Very annoying, cleaning all my bookmarks on my main computer, next morning I got a clutter of all bookmarks. Copy of bookmarks as well of folders.

Only way to solve it is to make new sync ID, or?


Micke

Asked by MickePgren 18 hours ago

Last reply by FredMcD 15 hours ago

Tabs get lost - can I recover them?

Often I have multiple important tabs open which are difficult to rediscover. I have the option enabled for Firefox to remember my tabs before closing. However, for exampl… (read more)

Often I have multiple important tabs open which are difficult to rediscover. I have the option enabled for Firefox to remember my tabs before closing. However, for example sometimes when a link gets opened from an external application (by accident), all my tabs get lost. Can I restore the session from just before it happened?

(I asked the same thing last year but got no replies and I'm still having this issue today, I tried to be as descriptive as possible but maybe it was too much text to read. I apologize)

Asked by syuro 1 day ago

Last reply by Scribe 17 hours ago

Bookmarks showing in address bar search that are not in my bookmarks

I noticed occasionally that an odd entry might come up every now and again in the address bar auto-complete, and they always had a little blue star. Turns out that's the … (read more)

I noticed occasionally that an odd entry might come up every now and again in the address bar auto-complete, and they always had a little blue star. Turns out that's the "bookmarks" autocomplete option. Once I located one of them, I searched through my bookmarks to try to delete it, but it is not there. I actually went through and deleted all of my bookmarks in Firefox save two, and lo and behold there are still dozens, possibly hundreds, of "bookmarked" suggestions in the autocomplete bar. For instance, woot.com; I used to have it bookmarked, but since I haven't used it in months, I deleted it. Yet when I click on "bookmarks" in the address bar search, woot.com shows up among a dozen other entries which are clearly not in my bookmarks.

I checked my other browsers and cleared their bookmarks as well, although none of them had woot.com bookmarked as far as I can tell. I deleted browsing history older than 6 months and searched through both my bookmarks and history, finding no entries for this. I went to the Options menu, Privacy and Security, and Address Bar, and disabled "Bookmarks", and found that doing so DOES in fact prevent these supposed bookmarks from being suggested in the address bar when typing.

I'd like to be able to remove these old, outdated suggestions from my address bar while still leaving the bookmarked page search function working. Where is Firefox pulling these old bookmarks from? How can I delete them?

Asked by jonathan.wenck 23 hours ago

Last reply by jscher2000 18 hours ago

FireFox 86.0 - Protection against tracking - Not Working

Hi There In FireFox 86.0 protection against tracking is NOT WORKING, please take a look at attached screen-shots for my Firefox 86.0 browser, FaceBook and Privacy Setting… (read more)

Hi There

In FireFox 86.0 protection against tracking is NOT WORKING, please take a look at attached screen-shots for my Firefox 86.0 browser, FaceBook and Privacy Settings.

Platform is Windows 10, FireFox 86.0.

/Thomas

Asked by ThomasHolte 5 days ago

Last reply by jscher2000 18 hours ago

How can I export my about:config from firefox developer edition to firefox browser?

I made changes to my about:config that improve the privacy of my browser, but I realized that I want to keep the default settings in firefox developer edition as I do web… (read more)

I made changes to my about:config that improve the privacy of my browser, but I realized that I want to keep the default settings in firefox developer edition as I do web development. Is there a way to export the about:config settings that I have modified to the normal version of firefox so that I can use it for personal stuff?

Asked by JSONman 22 hours ago

Last reply by cor-el 22 hours ago

Characters with accents are displayed wrong (�)

When I visit "elofootball.com" with Firefox, "Atlético" is shown as "Atl�tico". When the page is not yet completely loaded Atlético is shown correctly for a brief moment … (read more)

When I visit "elofootball.com" with Firefox, "Atlético" is shown as "Atl�tico". When the page is not yet completely loaded Atlético is shown correctly for a brief moment (first screenshot without country flags). After the flags are displayed "Atlético" becomes "Atl�tico" (second screenshot with country flags). So it doesn't seem like the characters themselves aren't supported by the browser because Firefox can display them, just not once the flags are displayed as well.

Edge and Chrome do not have this problem, they just show the page like you'd expect without the � in the place of characters with accents. Any idea what might be causing this and can it be fixed?

Asked by koert.vynckier 1 day ago

Last reply by cor-el 22 hours ago

Favoris disparus après nettoyage

Bonjour, J'ai fait un nettoyage avec Avast aujourd'hui, et cela a complètement perturbé mes marque-pages : dans un premier temps, ils sont restés affichés mais je ne pouv… (read more)

Bonjour,

J'ai fait un nettoyage avec Avast aujourd'hui, et cela a complètement perturbé mes marque-pages : dans un premier temps, ils sont restés affichés mais je ne pouvais plus cliquer dessus. Puis, j'ai éteint mon ordinateur, et quand je l'ai rallumé, la plupart de mes marque-pages avaient disparu. Certains sont restés...

J'ai tenté de faire une restauration (datée d'aujourd'hui), mais cela m'a remis la même version.

Est-ce que vous savez ce que je peux faire ?

Cordialement, Clémentine

Asked by chapron.clementine 1 day ago

Last reply by cor-el 23 hours ago

Firefox does not load, opening briefly and then closing

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. … (read more)

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. I have experienced this issue in all cases when trying to open the browser through the desktop shortcut, other icons, and even the .exe file, and typically I will see a brief white screen of Firefox before it immediately closes again. Frustrating to say the least and a quick google provides no insight. I have attempted on multiple occasions to uninstall and reinstall, however to no avail, and have even tried to create a new profile, via the Run (Firefox.exe -P) but again with no success. Running the browser in Safe Mode (Shift) will also work for a split second with the dialogue opening and then instantly shutting. Any suggestion on a potential fix would be great.

Asked by Elliot Grayston 2 weeks ago

Last reply by FredMcD 23 hours ago