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Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 1 week ago

Last reply by jscher2000 19 minutes ago

Print

in the new version of Firefox 86.0 the " print preview " has been removed = WHY??? I now have to install an additional add-on again! I don't understand why this was done… (read more)

in the new version of Firefox 86.0 the " print preview " has been removed = WHY???

I now have to install an additional add-on again!

I don't understand why this was done, what sense or logic does it make? And can't even Firefox run for a few months without a change?

What advice could you give me on how to get back to the old "print preview"?

The logic that remains for me is to change the browser soon.

With kind regards

anton

Translated with www.DeepL.com/Translator (free version)

Asked by tofox 1 hour ago

Last reply by Jonathan Watt 41 minutes ago

Search Engine support is not free.

I front what you promise. Here's a quote: "Firefox - the independent browser, supported by the non-profit Mozilla". I am going to set up a default search engine with the… (read more)

I front what you promise. Here's a quote: "Firefox - the independent browser, supported by the non-profit Mozilla".

I am going to set up a default search engine with the URL myself.

Please explain me how to set http://blackle.com/ as default search engine. Without using the home button or an existing bookmark every time.

Asked by Lucky Number Slevin 9 hours ago

Last reply by tjn21 2 hours ago

title bar checkbox dissapeared

i updated firefox and my titlebar appeared (ive previously had no titlebar) how to i remove it now? there isnt a checkbox that used to be in customize could anyone help … (read more)

i updated firefox and my titlebar appeared (ive previously had no titlebar) how to i remove it now?

there isnt a checkbox that used to be in customize

could anyone help me remove the titlebar? im on Linux

Asked by mcdnvs 1 day ago

Last reply by tjn21 2 hours ago

Firefox 86 crashes in Debian Buster x86_64

After updating to Firefox 86 it always crashes at launch: ExceptionHandler::GenerateDump cloned child 14439 ExceptionHandler::SendContinueSignalToChild sent continue sign… (read more)

After updating to Firefox 86 it always crashes at launch:

ExceptionHandler::GenerateDump cloned child 14439 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

And Crash Report dialog appears. This is the "Details" dialog content:

AdapterDeviceID: 0x0126 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 18.3.6.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 127062016 AvailableSwapMemory: 4183494656 AvailableVirtualMemory: 2200952832 BuildID: 20210222142601 CrashTime: 1614250267 DesktopEnvironment: unknown EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614249624 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Debian GNU/Linux 10 (buster)FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 641 StartupCrash: 1 StartupTime: 1614250265 ThreadIdNameMapping: 14784:"IPC I/O Parent",14785:"Timer",14786:"Netlink Monitor",14787:"Socket Thread",14788:"Permission",14793:"JS Watchdog",14794:"JS Helper",14795:"JS Helper",14796:"JS Helper",14797:"JS Helper",14799:"Cache2 I/O",14800:"Cookie",14802:"DOM Worker",14803:"IPDL Background",14807:"BackgroundThreadPool #2",14808:"QuotaManager IO",14809:"IndexedDB #1",14811:"StreamTrans #5",14815:"StreamTrans #9",14817:"StreamTrans #11",14819:"StreamTrans #13",14821:"StreamTrans #15",14822:"Worker Launcher",14823:"SoftwareVsyncThread",14824:"Compositor", Throttleable: 1 TotalPageFile: 8249114624 TotalPhysicalMemory: 4046426112 UptimeTS: 1.8864044 Vendor: Mozilla Version: 86.0

Safe mode also crashes. Headless mode is the only way I found to make it not to crash.


Thanks in advance!!

Asked by ociu 1 day ago

Last reply by cor-el 1 day ago

Can't use Google Authenticator (Android) for Firefox Account's 2FA

Hi, As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I ente… (read more)

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Asked by Rafal 2 days ago

Last reply by PhredE 2 days ago

Addon icons in overflow menu have disappeared and are not retrievable.

85.0.1 (64-bit) Linux All the addon icons I had moved from the toolbar to the overflow menu a while ago have disappeared for some reason. Only standard application icons … (read more)

85.0.1 (64-bit) Linux

All the addon icons I had moved from the toolbar to the overflow menu a while ago have disappeared for some reason.

Only standard application icons via the customize window can be moved in/out of the overflow area.

Disabling and re-enabling the addons does nothing. The addon icons that are missing from the overflow (that I had put in there) are now all unavailable. I tried to uninstall/reinstall one addon as a test but that did not restore the addon icon. No addons are in the right click menu either.

Anyone else seeing this issue?

Asked by L_SM 3 days ago

Last reply by cor-el 3 days ago

Select own Bookmarks Toolbar folder

I would like to select a different Bookmarks Toolbar on different Computers. Currently there seems to be only the one root level Toolbar folder. Is there a way to have mu… (read more)

I would like to select a different Bookmarks Toolbar on different Computers. Currently there seems to be only the one root level Toolbar folder. Is there a way to have multiple of those and still have sync work correctly?

Asked by dorianczichotzki 5 days ago

Last reply by jscher2000 3 days ago

always open a new tab in firefox

Hello, My system is linux 20.1 Firefox 85.0.1 Since I download linux 20.1 firefox will not open new tabs when I click on a link or from pages with search results. I have … (read more)

Hello,

My system is linux 20.1 Firefox 85.0.1 Since I download linux 20.1 firefox will not open new tabs when I click on a link or from pages with search results. I have tried the add-on but its not working. I also tried the options in About:config but no result (See images). Do you have a solution for me?

Asked by Brutus55 4 days ago

Last reply by cor-el 4 days ago

watching Netflix on Firefox does not work

Hello dear community, I recently switched to a dual boot system and got Ubuntu 20.04.1. If I want to watch Netflix for example I cannot because of DRM settings (at least … (read more)

Hello dear community,

I recently switched to a dual boot system and got Ubuntu 20.04.1. If I want to watch Netflix for example I cannot because of DRM settings (at least the pop-up of Firefox says so). Other video and audio content is working fine so far. The guidelines on what to do to solve the problem like this

https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct

won't work unfortunately. Does someone have any other idea what to possibly do?

Thanks a lot for your help! -Jo

Asked by johanna.czech 1 week ago

Last reply by jonzn4SUSE 1 week ago

Collections feature in desktop Firefox?

I use the Collections feature on Firefox mobile (Android, v85.1.3). Is this feature available in any form in the desktop version? (I'm running v84.0.2 under Linux). Can m… (read more)

I use the Collections feature on Firefox mobile (Android, v85.1.3).

Is this feature available in any form in the desktop version? (I'm running v84.0.2 under Linux).

Can mobile collections be synced to the desktop?

Asked by Paul Bissex 1 week ago

Last reply by cor-el 1 week ago

Duck Duck Go - Server Not Found

I am using Firefox with Default Search Engine set to Duck Duck Go. I seem to be unable to connect to duckduckgo.com be it either through typing my search in the address b… (read more)

I am using Firefox with Default Search Engine set to Duck Duck Go. I seem to be unable to connect to duckduckgo.com be it either through typing my search in the address bar or duckduckgo.com. All I get is: "Hmm. We’re having trouble finding that site." Internet connection seems fine (no trouble connecting to other sites). Sometimes clearing "Cached Web Content" helps but it is troublesome to clear cache after each browser restart. How can I get the Duck to work with the Fox?

Selected options: Use the address bar for search and navigation Default Search Engine - DuckDuckGo Delete cookies and site data when Firefox is closed

84.0.2 (64-bit) Mozilla Firefox for Manjaro Linux Manjaro - 1.0

I would be happy to provide any additional information if needed.

Asked by ormac 1 month ago

Last reply by jonzn4SUSE 1 week ago

Google Maps: Ctrl + Scroll (Zoom IN & OUT)

This was never a problem on Windows 10. I can zoom in and out while using the mouse scroll For some reason on LINUX, I can't zoom in and out without holding down the CTRL… (read more)

This was never a problem on Windows 10. I can zoom in and out while using the mouse scroll

For some reason on LINUX, I can't zoom in and out without holding down the CTRL key (and mouse scroll).

How can I make it work like the Windows version?

Asked by wchu84 1 week ago

Last reply by cor-el 1 week ago

How to clean urlbar? (from extension)

I want to create extension which will clear the urlbar after visiting some sites (for personal use). I predicted to use Window.location API, and write blank string, but … (read more)

I want to create extension which will clear the urlbar after visiting some sites (for personal use). I predicted to use Window.location API, and write blank string, but it's read-only. What API's i should use for it?

Asked by spellman395 1 week ago

Last reply by jscher2000 1 week ago