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Problem accessing New York Times articles

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site… (read more)

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

Asked by mstorin 2 years ago

Last reply by mstorin 2 years ago

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105.0.3 turn off update popup

why do you stalk and bother the users? i do not want to update! without warning you alter things i do not want you to alter. you take things out so people have to use ris… (read more)

why do you stalk and bother the users? i do not want to update! without warning you alter things i do not want you to alter. you take things out so people have to use risky 3rd party addons.

Asked by bookworm480 1 year ago

Last reply by James 1 year ago

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Gmail and Google search not loading in Firefox browser on Windows 10 desktop PC

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the w… (read more)

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the window open all day. I always have Gmail and Google Calendar open in tabs. What happens is that the Gmail tab will at some point give me a message that it cannot connect and has timed out and is trying to reload, but it never reloads, it just stalls. Then I try to open a Google search bookmark to search and the tab remains blank. This happens multiple times throughout the day. Meanwhile I can open Gmail or any Google page in Chrome, which I don't like using.

Sometimes I can close out the Gmail tab that won't load and try to open Gmail in a new tab, but that stalls out too. The only way I can open Gmail again is to close out the Firefox window completely and then relaunch it, then it can open Gmail or Google... until it breaks again.

This never used to happen. I'm using the latest versions of Windows 10 and Firefox on my desktop PC. Nothing else has changed.

Please help me fix this, it's very annoying.

Asked by Ferrara 8 months ago

Last reply by pnosko74 8 months ago

  • Archived

my home page keeps doing this

I have news max as my default home page . it did this once before on Firefox and i thought i fixed it it works on Chrome. I tried clearing cookies and syill get t… (read more)

I have news max as my default home page . it did this once before on Firefox and i thought i fixed it it works on Chrome. I tried clearing cookies and syill get this why

Asked by Mary 7 months ago

Last reply by Mary 7 months ago

  • Archived

Clicking/popping in Audio streams in FF, not in Edge

I've noticed forever in FF (v115) that whenever I try to play an audio stream on a web page, like a soundcloud or other stream (that shows a waveform and a play button, n… (read more)

I've noticed forever in FF (v115) that whenever I try to play an audio stream on a web page, like a soundcloud or other stream (that shows a waveform and a play button, not video) that I always get clicking and popping at regular intervals. I've always suspected it is due to a sample rate mismatch between FF and my MOTU UltraLite Hybrid MK3, which is always set at 48kHz. I've tried myriad settings to remedy the issue to no avail. Here is an example - scroll down to the Demos: section and play one of the streams.

Today, I tried opening the same web page in Edge and all of the streams I tried played PERFECTLY without the clicking and popping. I click back over to FF and play the streams and there is the clicking and popping. This leads me to believe that this is a FF problem, and not with the audio interface or Windows 10 Sound. Sometimes, rarely, I experience the same issue with YouTube videos, but it is always with audio streams.

Does anyone know why this occurs and if there is a way to fix it. It is so frustrating that I'm seriously considering giving up on FF after 20+ years. This has been happening as long as I can remember, and I kept hoping it would get resolved at some point, or I'd find a fix or hidden setting, but that doesn't look likely. Maybe somebody can help?

Asked by Shane 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox built-in Screenshot feature: TIFF format, but change to PNG (Mac)?

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then… (read more)

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?

Asked by MLA 1 year ago

Last reply by MLA 1 year ago

  • Solved
  • Archived

Github shortcuts

Lately, when I try to create a desktop shortcut from the Github website, it instead create a folder, with the correct title of the page, and what looks like a link inside… (read more)

Lately, when I try to create a desktop shortcut from the Github website, it instead create a folder, with the correct title of the page, and what looks like a link inside, with an abbreviated website name, but is not a shortcut at all.

Example: Try dragging the address bar padlock from this page to your desktop

Welcome to Refined GitHub!

Same thing happens when I try to drag its bookmark to the desktop.

Creating the shortcut from Chrome works properly, so I assume this is a Firefox problem.

Asked by noel_envode 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox Nightly Video Playback on Fedora 33

I've installed Nightly the same way I have for years on my latest Fedora 33 install—i.e., download tarball, extract into /opt, set appropriate chmod and chown, make .desk… (read more)

I've installed Nightly the same way I have for years on my latest Fedora 33 install—i.e., download tarball, extract into /opt, set appropriate chmod and chown, make .desktop file, etc.—but certain videos certain videos on certain sites refuse to play. A Fedora discussion discussion led me to think it's how Fedora 33 may sandbox apps; I haven't yet had any hits on solutions in the Fedora groups, so I thought I'd ask here, since I can't be the only one with this issue.

Any help would be greatly appreciated!

Asked by Bryan Moore 4 years ago

Answered by cor-el 4 years ago

  • Archived

Unable to play live videos/streams on ubuntu

Over the past few weeks I've been unable to watch live videos on Firefox on Ubuntu 22.04. I thought it was just an issue with Twitch but I realized the problem also persi… (read more)

Over the past few weeks I've been unable to watch live videos on Firefox on Ubuntu 22.04. I thought it was just an issue with Twitch but I realized the problem also persists on live videos on Youtube and did some troubleshooting which didn't solve the issue. The only solution I was able to find for Ubuntu said to install ffmpeg, which I already had, but I made sure it was upgraded, refreshed Firefox, and still have the issue. Currently I'm on Firefox 121.0 but I've had this issue since before I updated it. I dual boot Ubuntu and Windows and am not having this issue when I boot Windows on the same computer and Firefox profile.

Asked by libbycjones 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Needed: Updated 2024 CSS Code for Firefox Browser Bookmark Bar having 3 Rows.

I tried a 2022 sourced help answer result content but it was broken, and that seemed to be the most recent gainful help response connected to my issue, another variant fr… (read more)

I tried a 2022 sourced help answer result content but it was broken, and that seemed to be the most recent gainful help response connected to my issue, another variant from elsewhere did not work at all, it was probably older still, so I need working code for the most recent version of Firefox Browser, or however recent enough to not so conflict. Much Appreciated.

Asked by Moe Zilla 8 months ago

Last reply by Moe Zilla 8 months ago

  • Solved
  • Archived

bug returning from hibernation: open firefox is ignored

In case anyone's interested, under Debian 12, when I resume from hibernation, if I have Firefox running as well as Tbird, if I click on a link in an email, the existing i… (read more)

In case anyone's interested, under Debian 12, when I resume from hibernation, if I have Firefox running as well as Tbird, if I click on a link in an email, the existing instance of Firefox is ignored and a new instance is opened. The first instance is in fact frozen -- it looks as it should but trying to change tabs or open a new tab is inactive. Seems I have to kill the open instance of FF, then if I click on a link in an email, FF pops up as it should with a new tab for the link, but the existing tabs are all there and all functional. It feels like a bug -- Tbird seems not to know that FF is already running.

Asked by rayandrews 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Youtube not showing the full bottom of the video

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode opti… (read more)

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode option to click on. When i open up Chrome it's fine. I'm using the newest update of Firefox.

Asked by Camisha Taylor 1 year ago

Answered by Camisha Taylor 1 year ago

  • Archived

500 undefined

I went to Finance.Yahoo.com to try to look up a fund. After I enter any fund symbol, I get consistently "500 undefined". I used Safari with no problems. Why is Firefox do… (read more)

I went to Finance.Yahoo.com to try to look up a fund. After I enter any fund symbol, I get consistently "500 undefined". I used Safari with no problems. Why is Firefox doing this and how to get around this? Thanks.

Asked by Sue 1 year ago

Last reply by Sue 1 year ago

  • Solved
  • Archived

is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (read more)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Asked by Aivory 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Text glitching only in Firefox

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents i… (read more)

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents itself in my Firefox browser. Literally no other program is affected.

I've done a reset, I've uninstalled and done a clean install, I've deleted all Firefox files and re-downloaded the browser. The issue immediately pops up again.

Asked by janna.g.landry 1 year ago

Answered by janna.g.landry 1 year ago

  • Archived

firefox password

Where is the options (& then “security” button) in Firefox for Acer-002-2.0? I wish to totally remove the request for the primary password that appears quite frequen… (read more)

Where is the options (& then “security” button) in Firefox for Acer-002-2.0?

I wish to totally remove the request for the primary password that appears quite frequently. (I don’t have one now & don’t really want one or even the screen that wants me to put one in all the time)

Please reply to [email removed from public]

Thank you

Asked by hap 3 years ago

Last reply by Paul 3 years ago

  • Archived

Home Page

The Shortcuts saved on my Home Page have disappeared again. I cannot re-enter because they are not accepted. Why is this happening and how can it be fixed?? Very frust… (read more)

The Shortcuts saved on my Home Page have disappeared again. I cannot re-enter because they are not accepted. Why is this happening and how can it be fixed?? Very frustrated!

Raydell Barr Macon, GA

Firefox 121 Windows 10

Asked by raydle1101 1 year ago

Last reply by zeroknight 1 year ago