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64 bit Firefox version 63.0 installs in Program Files folder instead of Program Files (x86) folder

This is not a question; it is meant to help others. Dell Inspiron 5759, which is a 64 bit machine. Windows 10 is up-to-date. The default Firefox installer download puts F… (read more)

This is not a question; it is meant to help others.

Dell Inspiron 5759, which is a 64 bit machine. Windows 10 is up-to-date.

The default Firefox installer download puts Firefox in the wrong folder on this machine, resulting in bad behavior from Windows 10.

The default download page, https://www.mozilla.org/en-US/firefox/, downloads Firefox Installer.exe 18.5.0.0, which installs in C:\Program Files\.

To get Firefox to install in C:\Program Files (x86)\ you have to download it from https://www.mozilla.org/en-US/firefox/new/, and choose Windows 64-bit. Then you get Firefox Setup 63.0, which automatically installs in C:\Program Files (x86).

Windows's behavior is different when Firefox is running from the different folders. When Firefox is installed in C:\Program Files, Windows 10 Control Panel "Choose default apps by file type" does not list Firefox as an option for .pdf files. When Firefox is installed in C:\Program Files (x86), Firefox is listed as an option.

Asked by Barry 2 years ago

Answered by James 2 years ago

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Unexpected response from server

Greetings All, Have Googled this to no avail. Win 7 Home Premium SP1. When trying to access any site on FF (Ver. 62.0.3) getting error Unexpected response from server … (read more)

Greetings All, Have Googled this to no avail. Win 7 Home Premium SP1. When trying to access any site on FF (Ver. 62.0.3) getting error


Unexpected response from server

Firefox doesn’t know how to communicate with the server.

   Check to make sure your system has the Personal Security Manager installed.
   This might be due to a non-standard configuration on the server.


Internet explorer working fine on this computer. Have tried "Refresh Firefox" and "Restart with add-ons disabled" In their troubleshooting wizard. I Have to avoid un-install - re-install as I am trying to help an elderly neighbor and she does not have ANY ! of her passwords written down. Any thoughts suggestions greatly appreciated. Cheers !

Asked by Bytor2112 2 years ago

Answered by cor-el 2 years ago

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Transfer Multi-Account Containers

Hi guys. Let's say you are moving to a new workstation. How do you transfer Multi-Account Containers between computers? Does it transfer with your Firefox Account Sync… (read more)

Hi guys. Let's say you are moving to a new workstation. How do you transfer Multi-Account Containers between computers? Does it transfer with your Firefox Account Sync? Will it transfer all of the accounts or just your primary account?

Asked by M W Sasser 2 years ago

Answered by Roland Tanglao 2 years ago

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I followed the directions exactly for importing bookmarks from Chrome, but only a few made it over. How do I get all my Chrome bookmarks over to Firefox?

My bookmarks in Chrome, which I had organized into several folders, did not make it over to Firefox. I have no idea how I'm going to be able to continue to use Firefox wi… (read more)

My bookmarks in Chrome, which I had organized into several folders, did not make it over to Firefox. I have no idea how I'm going to be able to continue to use Firefox without my bookmarks. This problem, along with the one I posted earlier about Firefox not opening my previous tabs has crippled me. I'm ready to go back to Chrome. Is there anyway to get these bookmarks imported correctly? Thanks.

Asked by Maureen A 1 year ago

Answered by jscher2000 1 year ago

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All tabs favicons from previous session was disappeared after update to Firefox 63

On 2 different PCs with Win7x32 and Win7x64 after update Firefox to 63 all tabs icons disappeared from previous session? This issue was on FF52 but Mozilla quickly reso… (read more)

On 2 different PCs with Win7x32 and Win7x64 after update Firefox to 63 all tabs icons disappeared from previous session? This issue was on FF52 but Mozilla quickly resolve it by update.

Asked by 12sunflowers 2 years ago

Answered by 12sunflowers 2 years ago

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My bookmarks are duplicating exponentially. I added 2 new bookmarks and now they are 100s.... How can I cancel them and restore the original bookmarks?

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stan… (read more)

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stands for hundreds..... How can I restore my bookmark menu? What is the problem? Is it possible to delete more bookmarks at a time?

Asked by Aaron123 2 years ago

Answered by Aaron123 1 year ago

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Firefox displays incorrect time on all my websites (UTC time)

All the websites I visit (including gmail, espn, etc.) list all times as UTC. My system time and other browsers (safari) work correctly I've tried toggling privacy.resis… (read more)

All the websites I visit (including gmail, espn, etc.) list all times as UTC.

My system time and other browsers (safari) work correctly

I've tried toggling privacy.resistFingerprinting preference in about:config and this does not work.

Any ideas?

Running MacOS Mojave 10.14 Firefox 60.3.0esr

Asked by Scotto121 2 years ago

Answered by McCoy 2 years ago

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Google Image Search Pictures Will Not Download and Save

Dear Firefox, Since the most recent update I am experiencing problems in being able to save pictures. I find an image in Google Image Search, click on it and go to save .… (read more)

Dear Firefox,

Since the most recent update I am experiencing problems in being able to save pictures. I find an image in Google Image Search, click on it and go to save .... however it does not save. The process even prompts me to select the folder I want it saved in, the name I want to give the file and so on. I do all of these things - but there is no picture there when I go to the folder. I have tried saving to different folders but no luck. This does not happen in all cases, only on some pictures.

I find the only way i can save the picture is to click on View Image and then prompt it to save. However as my work involves finding lots of images online, this is adding several steps to the process. It is also annoying when I have to save 50+ pictures and then go back and find that maybe half-a-dozen or so are not there

Asked by Just_another_basket_case 2 years ago

Answered by Just_another_basket_case 2 years ago

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How do I get my single spaced sidebar bookmarks back to single spacing with writing code.

Version 63 just changed my sidebar bookmark menu to double spacing. How do I get back the single spacing? I don't do coding so hopefully there is a menu adjustment I … (read more)

Version 63 just changed my sidebar bookmark menu to double spacing. How do I get back the single spacing? I don't do coding so hopefully there is a menu adjustment I can make somewhere.

Asked by countryboy 2 years ago

Answered by countryboy 2 years ago

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Your connection is not secure for all website, it is making firefox is useless. Try to address it as soon as possible

We are getting the following error message The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate inte… (read more)

We are getting the following error message The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: MOZILLA_PKIX_ERROR_MITM_DETECTED

We are not using any AVAST, but we are using mcafee. Import root certificate to, but it is still failing and unable to find the company root certificate.

Asked by judefdo 1 year ago

Answered by philipp 1 year ago

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The box for "Ask to save logins and passwords for websites" doesn't stay checked.

Recently, if I want to log into websites that require passwords, every time I open Firefox, I have to go to Options > Privacy & Security and RECHECK the box for "A… (read more)

Recently, if I want to log into websites that require passwords, every time I open Firefox, I have to go to Options > Privacy & Security and RECHECK the box for "Ask to save logins and passwords for websites," which is now unchecked every time I open Firefox. I can't find a way to have the box stay checked session-to-session. This is a recent development and, I suspect, is related to the "upgrade" to the latest version. Is there a fix?

Asked by kogs 2 years ago

Answered by McCoy 2 years ago

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ABC TV episodes won't play

I watch General Hospital online and it was working fine until the last update, about 2-3 weeks ago. Now the episodes will not run. I have tried running the browser in "Sa… (read more)

I watch General Hospital online and it was working fine until the last update, about 2-3 weeks ago. Now the episodes will not run. I have tried running the browser in "Safe Mode" and turning tracking off, as suggested, but neither of these worked. Please help.

Thank you, Lisa

Asked by Hafapea 2 years ago

Answered by Hafapea 2 years ago

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Add bookmark to homepage

Hello, I would like to be able to add a bookmark to the Firefox Home page. The highlights section is useful however it would be great if there was a section I could edit … (read more)

Hello,

I would like to be able to add a bookmark to the Firefox Home page.

The highlights section is useful however it would be great if there was a section I could edit and add custom bookmarks.

Cheers! Paul

Asked by PaulD123 1 year ago

Answered by TyDraniu 1 year ago

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Delayed page loads

Firefox version 63.0.1 on Windows PC. This week, Firefox is slow to load all web pages. After pressing enter in the address bar or clicking a link, approximately 3-5 seco… (read more)

Firefox version 63.0.1 on Windows PC. This week, Firefox is slow to load all web pages. After pressing enter in the address bar or clicking a link, approximately 3-5 seconds will elapse before any page information is displayed. During this time, the bouncing ball is in motion where the favicon is usually displayed on the tab next to the page title. Then the page will visually load very quickly, while the bouncing ball continues for another 3-5 seconds before indicating the page load is complete.

This happens consistently on all webpages. The same behavior is observed in Firefox safe mode. Chrome loads pages without delay on this computer. This is a relatively new behavior which I've noticed within the past week. I'm on a 100Mb/s connection with very low latency and a fast DNS response (< 5 ms).

Asked by Steve 1 year ago

Answered by Steve 1 year ago