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how do I move bookmarks to the right side

as per my title: how do I move bookmarks to the right side? ps - migrated today from chrome... and amazed you haven't yet realised how MASSIVELY important customising o… (read more)

as per my title: how do I move bookmarks to the right side?

ps - migrated today from chrome... and amazed you haven't yet realised how MASSIVELY important customising options are. This place is our virtual home!

stay safe !

Asked by alexandre pruykemaker 10 months ago

Answered by alexandre pruykemaker 10 months ago

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Saving files instead of opening and saving in TEMP folder!

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my down… (read more)

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my download folder instead of saving in the temp folder.

I changed this setting to allows ask. Still the files are getting saved in the download folder after opening.

Please assist me to resolve this issue. Thanks.

Asked by senanindya21 10 months ago

Answered by Dropa 10 months ago

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.ics no longer defaulting to Windows/Outlook

Hi everyone, Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I click… (read more)

Hi everyone,

Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I click on an .ics link FF asks where I want to save the file. I schedule ZOOM meetings all day and heavily rely on this feature.

I tried looking in FF's Files and Applications section in settings and .ics is not even listed as a file extension. I don't know how to add it.

Any assistance is greatly appreciated.

Jose

Asked by baxterdown 10 months ago

Answered by Terry 10 months ago

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Firefox not saving cookies for websites with exceptions

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every si… (read more)

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every single time I access those sites, regardless of the fact that are saved to the list.

Asked by cvwest 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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ICS files

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where … (read more)

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where to save the file, without any option to open it directly. Furthermore, when I try to modify it in the "settings" and change it to "Always ask" I can't find no ICS files nor OUTLOOK SCHEDULE files. Please advice. Thanks

Asked by giorarytwo 10 months ago

Answered by Terry 10 months ago

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Firefox Problems Accessing Websites

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I freq… (read more)

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I frequently can't access websites (e.g. Yahoo Mail) using Firefox but can using Edge or Brave. With Firefox, I get the following error message:

"Secure Connection Failed An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I had hoped that the problem would be solved by a Firefox update but that has not happened.

I also regularly get the message "No Internet Connection" while using Firefox but, when I use Edge or Brave while the error message is displayed, there is Internet connection.

I'm using the latest versions of Firefox and Windows 10 Pro.

I've used Firefox for many years and really don't want to have to switch to, say, Brave.

Ed

Asked by edrcpa 10 months ago

Answered by cor-el 10 months ago

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print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them … (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 10 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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downloading csv files to save as excel files

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. … (read more)

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. I have to save it as csv then convert it to excel. It also doesn't seem to save my settings on the website I'm downloading from - I always have to manipulate the settings before downloading. It is a huge headache and I have resorted to using Chrome instead.

Asked by tkirl 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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how can I add content type .docx to General->Applications so I can print in yahoo preview pane

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it hand… (read more)

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it handles these files. How do I add .docx to the list of content types?

Asked by shannon_k_shaffer 10 months ago

Answered by AliceWyman 10 months ago

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Firefox tab crashing always and only on Gmail and Youtube

Hi all, i have a Firefox 98.0.1 on Linux Mint 20.3 Cinnamon. It's been running perfect but since yesterday when i try to visit accounts.google.com to log in to Gmail or v… (read more)

Hi all, i have a Firefox 98.0.1 on Linux Mint 20.3 Cinnamon. It's been running perfect but since yesterday when i try to visit accounts.google.com to log in to Gmail or visit youtube.com the tab always crashes. The tab crashes as soon as the site is loading so i'm not even entering anything. I have Windows 10 running on the same machine, problem does not occur there. I also have Chromium on Linux, problem does not occur.

I have tried clearing cache, disabling all plugins, disabling hardware acceleration, creating new profile, refreshing Firefox, running Firefox in troubleshooting mode, completely removing Firefox including hidden files.

I yesterday had a problem with the file system or something. A black screen showed some error message, i quickly googled it, typed in something like sdfk or sfdk and it repaired something broken on the hard disk i guess...

All crash reports have the signature "_dl_relocate_object"

Can anyone help? I've submitted a crash report with the ID 1bb292d9-61e5-4af1-942d-b5bee0220318 Thanks

edit: I also ran a RAM test with memtest86, it ended with not a single error. After trying to revert to a previous system snapshot i ended up with a black screen and code lines telling me to install a kernel first and some spooky grub mode. In the end i re-installed the whole OS, now it works.

Asked by zinnamon 10 months ago

Answered by zinnamon 10 months ago

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Mouse not scrolling, tabs not opening/closing in Firefox

I'm having a number of issues with my Firefox out of nowhere. 1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new t… (read more)

I'm having a number of issues with my Firefox out of nowhere.

1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new tabs" instead of "new windows" selected, yet if I click anything, it goes to a new window. 3. I cannot close tabs without right clicking. 4. I cannot SWITCH tabs at all. 5. I cannot close Firefox without going to my start bar and right clicking. 6. Firefox seems to be aware something is wrong, opens up in a troubleshooting mode... and then doesn't troubleshoot.

(It is entirely possibly my infant slammed on the keyboard and changed a setting I can't find.)

Asked by Julephenia 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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PDFs for "open with" are saved to desktop

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and exp… (read more)

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and expected.

Since ca. few weeks such PDFs are now downloaded to Desktop - and not removed afterwards! It's quite annoying to clear them again and again. I've checked, my %TEMP% and %TMP% are set correctly and writeable.

Asked by vvk 10 months ago

Answered by vvk 10 months ago

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Download popup

Hello, I am having problems with the download popup. Normally fire fox would give me a menu "what should firefox do with this file". Starting 3/11/2022 that popup does no… (read more)

Hello, I am having problems with the download popup. Normally fire fox would give me a menu "what should firefox do with this file". Starting 3/11/2022 that popup does not show up anymore. I found that feature pretty helpful. Does anyone know how to put it back up? I already have the setting Always ask you where to save files checked.

Asked by newtonnguyen123 10 months ago

Answered by newtonnguyen123 10 months ago

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Option to use Gmail for mailto: links has suddenly vanished from Settings

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, seve… (read more)

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, usually after updating Firefox, IIRC.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

See attached images.

I am running v98.0.2 on Win 10 Pro.

Asked by bjkeefe 10 months ago

Answered by bjkeefe 10 months ago

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Firefox and WEBP images

Having just upgraded my Debian 9 machine to Mint 20, this has updated my firefox browser. Everything was going fine until I came across the problem where by all image dow… (read more)

Having just upgraded my Debian 9 machine to Mint 20, this has updated my firefox browser.

Everything was going fine until I came across the problem where by all image downloads are saved as webp images, a format that my favourite image editing software cannot handle.

This is a bit of a pain and has made me start looking at alternative web browsers.

Just thought you should know how simple things can cause a loss of support.

Regards David

Asked by david_firefox1 10 months ago

Answered by david_firefox1 10 months ago

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View attachment problem with Yahoo mail in Firefox

Recently I found that I can no longer view attachment in Yahoo mail without downloading them. Previously I was given an option to view or download. I suspect this is an… (read more)

Recently I found that I can no longer view attachment in Yahoo mail without downloading them. Previously I was given an option to view or download. I suspect this is an update issue. Is there a way to correct this to the previous options?

Asked by algaines66 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Firefox takes a long time to be responsive on first start

I'm having the exact same problem that https://support.mozilla.org/en-US/questions/1157490 firefox itself opens and loads within seconds perfectly fine,[...] But when I… (read more)

I'm having the exact same problem that

https://support.mozilla.org/en-US/questions/1157490

firefox itself opens and loads within seconds perfectly fine,[...] But when I try to go to any website, it takes ages to load and function normally. [...]

Once it has loaded the website(s) it functions completely normally

As the solution in that thread was a full format I'm reopening this to find a more precise solution.

I tried everything on that thread without success. Deactivated every plug-in and the problem persist. Running in safe-mode corrects the problem.

I attach an image of the profiler (I can send the full profile if needed)

Asked by joseluismx33 10 months ago

Answered by joseluismx33 10 months ago

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Downloads defaulting to 'Downloads' folder despite settings

I've just suddenly had this problem starting today: downloading files through the browser is now automatically sending them to my computer's Downloads folder, even though… (read more)

I've just suddenly had this problem starting today: downloading files through the browser is now automatically sending them to my computer's Downloads folder, even though I have my download settings set to 'Always ask you where to save files'. I double-checked to see if my settings had been reset by the update (they had not), and I even unselected and reselected the option to see if that helped anything (it didn't).

Asked by sethmwenger 11 months ago

Answered by AliceWyman 11 months ago

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Sites not loading with Google Fonts APIs, CDNs, etc.

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62) Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, et… (read more)

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62)

Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, etc.) Maps.google.com does not even load on Firefox.

Usually indicates 'waiting for fonts.google.' in the lower left hand corner, but site never loads. This is happening more frequently, on more and more websites.

Google Chrome has 0 issues loading the same websites. Firefox specific issue independent of ISP. Tried restarting, updating, etc. No luck.

Asked by stevenrkn 10 months ago

Answered by stevenrkn 10 months ago