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Visiting addon page crashes

Tried https://support.mozilla.org/en-US/questions/1199066 nothing helps Firefox 65.0.2 on arch kernel 4.20 Tried to install add ons, can access addon search result. Once … (read more)

Tried https://support.mozilla.org/en-US/questions/1199066 nothing helps

Firefox 65.0.2 on arch kernel 4.20

Tried to install add ons, can access addon search result. Once i enter the actual extension page, it crashes.

The tab loads, the images show, firefox crashes only after the tab is focused.

If it helps. My x session crashes as well, and it gives the following error. "firefox: Fatal IO error 11 (Resource temporary unavailable)

Asked by Ongspxm 1 year ago

Answered by Ongspxm 1 year ago

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Firefox crashes

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when star… (read more)

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when starting firefox. firefox does not record these crashes and when I try to submit the few reports that are there all fail. firefox crashes if I try to open download window if I try and revert to an older version firefox immediately after update my addons downloads an update that I can not stop and then updates all my addons again and immediately starts crashing again I am running 73.0.1 and also crashes trying find what version I am running and it crashes when I am trying to write this I don't get any error messages just shuts down Errol Foster

Asked by fostererrol 7 months ago

Answered by cor-el 6 months ago

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How can I submit an offline crash report?

Firefox (32-bit) constantly crashes since updating to v53, I've tried to disable most of my extensions but with no luck, and updating to v53.0.2 didn't solved the problem… (read more)

Firefox (32-bit) constantly crashes since updating to v53, I've tried to disable most of my extensions but with no luck, and updating to v53.0.2 didn't solved the problem. It can work some time but when I refresh or load new page, it sticks for some seconds and then shows crash report form, and I see it ten times per a day.

Problem is that these crashes only happen on internal resources (e.g. our local TeamCity server) from offline Firefox profile, so I can't just send bug report using crash report form. I've copied report files from pending folder of my offline profile to the same folder of online profile but I still can't submit it because clicking on report at about:crashes page opens About Throttling page. How can I force submission of this report?

Asked by MVV_ 3 years ago

Answered by MVV_ 3 years ago

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Firefox crashes I get mozilla crash report

Will not open in safe mode. I have deleted firefox and reinstalled several times but still get the mozilla crash report. I have used refresh. I have reinstalled C Drive, … (read more)

Will not open in safe mode. I have deleted firefox and reinstalled several times but still get the mozilla crash report. I have used refresh. I have reinstalled C Drive, Firefox will open but within a few minutes the crash report reappears.

Asked by jrbtrail 4 years ago

Answered by FredMcD 4 years ago

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How do I prevent frequent plugin stalls ?

I'm running XP64 pro. The scripts on Yahoo will stall FF after a few minutes. Often I get the popup message that a plugin script has stalled and asks if I want to prevent… (read more)

I'm running XP64 pro. The scripts on Yahoo will stall FF after a few minutes. Often I get the popup message that a plugin script has stalled and asks if I want to prevent seeing this again from the site. That's nice but every page on Yahoo is unique. So the stall happens on every page that isn't closed after a short while. The more stalls I get the slower my computer runs even though I use task manager to kill stalled processes. Then I have to reboot to clear out the FF remnants. Is there a way to kill remnants of stalled scripts without rebooting? Often FF crashes and asks me to send a report to Mozilla. Seems to me you guys should have a feature to enable extended logging for inclusion in crash reports. I have sent many requests to fix the problem. If you guys can't fix the root cause of the problem then can you at least provide a decent workaround so the memory doesn't get cluttered up with orphaned threads sucking up all my CPU power?

Asked by John_is_annoyed_with_FF 2 years ago

Answered by FredMcD 2 years ago

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Firefox crashes

Firefox is crashing constantly. Crashes with plugins and extensions disabled. Crashes in Safe Mode. Have updated Firefox. Updated plugins. Just started happening out of n… (read more)

Firefox is crashing constantly. Crashes with plugins and extensions disabled. Crashes in Safe Mode. Have updated Firefox. Updated plugins. Just started happening out of nowhere on 12/6

Asked by Jack 5 years ago

Answered by FredMcD 5 years ago

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Why does my Firefox keep crashing? (installed 1 week- crashed 38 times!)

I have 2 addons that are related to my antivirus. Here is a copy of the latest report given after FF crashed: Accessibility: Active AdapterDeviceID: 0x041e AdapterDriverV… (read more)

I have 2 addons that are related to my antivirus. Here is a copy of the latest report given after FF crashed:

Accessibility: Active AdapterDeviceID: 0x041e AdapterDriverVersion: 10.18.15.4256 AdapterSubsysID: 06221028 AdapterVendorID: 0x8086 Add-ons: webrootsecure%40webroot.com:1.2.0.9,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:40.0.3 AvailablePageFile: 7707746304 AvailablePhysicalMemory: 6323847168 AvailableVirtualMemory: 3588907008 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 70189056 BreakpadReserveSize: 67108864 BuildID: 20150826023504 CrashTime: 1441833931 EMCheckCompatibility: true Email: donna@bayviewnetwork.com EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1441132556 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x041e, AdapterSubsysID: 06221028, AdapterDriverVersion: 10.18.15.4256 D2D- D2D1.1- D2D1.1+ D2D+ DWrite- DWrite+ D3D11 Layers- D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 694 StartupTime: 1441833369 SystemMemoryUsePercentage: 25 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20150826023504","version":"40.0.3","vendor":"Mozilla","platformVersion":"40.0.3","xpcomAbi":"x86-msvc","hotfixVersion":"20150902.02"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8109,"isWow64":true,"cpu":{"count":4,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"10.0","servicePackMajor":0,"servicePackMinor":0,"installYear":2015,"locale":"en-US"},"hdd":{"profile":{"model":"ST1000DM003-1ER162","revision":"CC45"},"binary":{"model":"ST1000DM003-1ER162","revision":"CC45"},"system":{"model":"ST1000DM003-1ER162","revision":"CC45"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"Intel(R) HD Graphics 4400","vendorID":"0x8086","deviceID":"0x041e","subsysID":"06221028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"10.18.15.4256","driverDate":"7-17-2015","GPUActive":true}]}},"settings":{"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtab.url":"<user-set>","browser.newtabpage.enhanced":true,"browser.startup.page":0}},"profile":{"creationDate":16679},"addons":{"activeAddons":{"webrootsecure@webroot.com":{"blocklisted":false,"description":"Webroot category information on Google, Bing and Yahoo search results.","name":"Webroot Filtering Extension","userDisabled":false,"appDisabled":false,"version":"1.2.0.9","scope":8,"type":"extension","foreignInstall":true,"hasBinaryComponents":false,"installDay":16680,"updateDay":16682}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"40.0.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16679,"updateDay":16679},"activePlugins":[{"name":"Adobe Acrobat","version":"15.8.20082.15957","description":"Adobe PDF Plug-In For Firefox and Netscape 15.8.20082","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16619},{"name":"Intel® Identity Protection Technology","version":"4.0.68.0","description":"Intel web components for Intel® Identity Protection Technology","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd-intel-webapi-ipt-4.0.68"],"updateDay":16546},{"name":"Intel® Identity Protection Technology","version":"4.0.68.0","description":"Intel web components updater - Installs and updates the Intel web components","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd-intel-webapi-updater"],"updateDay":16546}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.4","userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":"12","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 10516103168 TotalPhysicalMemory: 8502837248 TotalVirtualMemory: 4294836224 URL: about:blank User32BeforeBlocklist: 1 Vendor: Mozilla Version: 40.0.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
Hyper-V RAW : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by DonnaD99 5 years ago

Answered by AliceWyman 5 years ago

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My Java DT 8.0.660.18 plug-in is said to be vulnerable, and I don't know how to update it. Should I disable it?

I had problems with Firefox crashing lately, and it may have something to do with one of the plugins. So I checked the plugins I have, and I noticed that I have Java DT 8… (read more)

I had problems with Firefox crashing lately, and it may have something to do with one of the plugins. So I checked the plugins I have, and I noticed that I have Java DT 8.0.660.18 installed, yet there is a warning that the plugin may be vulnerable. I have Windows XP, (yeah I know, stupid Microsoft doesn't support XP help anymore), and so getting the latest version of this will be tricky, let alone impossible. Should I change the setting in my Firefox to "never activate"?

Asked by gldragon 4 years ago

Answered by gldragon 4 years ago

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Firefox was working FINE yesterday and it auto-updated and now every time I load the website it crashes immediately, even in safe mode. Help please?

I have tried the following- refreshed firefox uninstalled/reinstalled firefox safe mode removed malwarebytes program because of it working for another person ran my spyw… (read more)

I have tried the following- refreshed firefox uninstalled/reinstalled firefox safe mode removed malwarebytes program because of it working for another person ran my spyware, zero results returned

Chrome is working fine. Everything else is fine. Firefox had no issues until it auto updated last night. I can't submit a crash report because every time it asks me I say yes and then it tells me 'problem submitting report'

Asked by orrinscanlan 4 years ago

Answered by cor-el 4 years ago

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Firefox crashes (crash report pasted)

Hello, Pasted below is the report/details I get from Mozilla Crash Reporter. Is there any information in the report to help me fix the problem with my install? Thank you … (read more)

Hello, Pasted below is the report/details I get from Mozilla Crash Reporter. Is there any information in the report to help me fix the problem with my install? Thank you very much.

Clicking to launch Firefox immediately causes it to crash with the Mozilla Crash Report appearing. Even that doesn't work properly as I get a message reading, "There was a problem submitting your report."

I am connected, using IE to submit this request for help (the machine is XP). Below is the pasted Mozilla crash report information.

Thank you very much.

AbortMessage: ###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474 AvailablePageFile: 3916128256 AvailablePhysicalMemory: 1789202432 AvailableVirtualMemory: 1864380416 BlockedDllList: BreakpadReserveAddress: 404553728 BreakpadReserveSize: 67108864 BuildID: 20170802111520 CPUMicrocodeVersion: 0x60c CrashTime: 1505107750 Email: [I have removed my email address] InstallTime: 1502314849 MozCrashReason: MOZ_CRASH() Notes: xpcom_runtime_abort(###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 161 StartupCrash: 1 StartupTime: 1505107750 SystemMemoryUsePercentage: 44 Throttleable: 1 TotalPageFile: 5174689792 TotalPhysicalMemory: 3198107648 TotalVirtualMemory: 2147352576 URL: UptimeTS: 5.087875 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 52.3.0

This report also contains technical information about the state of the application when it crashed.

Asked by Run4home 3 years ago

Answered by philipp 3 years ago

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Gah! your tab just crashed

Constant tab crashing. Turning off Multi processing but then crashed whole Firefox. Updated graphics, Reset firefox, re-installed Firefox but still crashing. Tab crash… (read more)

Constant tab crashing.

Turning off Multi processing but then crashed whole Firefox. Updated graphics, Reset firefox, re-installed Firefox but still crashing.

Tab crashing is not giving any crash reports.

Asked by TheITDucky 3 years ago

Answered by FredMcD 3 years ago

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Firefox won't start

I cannot start Mozilla Firefox at all, no matter what I do. Nothing on the site so far has been able to help since everything assumes I can actually start it! The only th… (read more)

I cannot start Mozilla Firefox at all, no matter what I do. Nothing on the site so far has been able to help since everything assumes I can actually start it! The only thing that happens when I click Mozilla Firefox is a crash report, that's it. Nothing else, no screen flicker, no Mozilla appearing for a second or two, nothing but the crash report. I've been having this problem for about 4 days and haven't been able to fix it. The only thing I can think of is to completely uninstall Firefox (which I've been avoiding since I'd like to keep all my preferences if possible but it's looking more and more like I cannot).

Asked by Gaurdian23 2 years ago

Answered by FredMcD 2 years ago

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Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (read more)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Asked by acawai 2 months ago

Answered by Roland Tanglao 2 months ago

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Firefox crashes

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no … (read more)

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no malware problem and my virus protection is yp to dat as well. I cannot find a solution, pleas help. Kind regards, Ype

Asked by ybotma 6 years ago

Answered by ybotma 5 years ago

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Firefox crashes

I am running Firefox Ver 46.0.1, Windows 8 32 bit (KB3130896), 8gb ram. Lately in the last 2 weeks, it has been crashing on me. The problem is that I can get 5 crashes in… (read more)

I am running Firefox Ver 46.0.1, Windows 8 32 bit (KB3130896), 8gb ram.

Lately in the last 2 weeks, it has been crashing on me. The problem is that I can get 5 crashes in 1 hour or nothing for a whole day. I have tried the various solutions outlined.


Safe Mode - still crashes Fresh install - still crashes Plugins/addons/extensions disabled - still crashes

I have scanned my computer using Avast and Malwarebytes and nothing bad to report.

Do I need to add the submitted crash reports to facilitate?

At this moment, it is getting so irritating that (GASP! Shock! Horror!) I am forced to use IE!

Asked by Crabcancer 4 years ago

Answered by Crabcancer 4 years ago

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Newly installed, often crashes

Hello Techies...! Newly (sunday) installed with a zero errors Lubuntu 16.04.2 LTS Live session. It often crashes. First I guessed it crashed starting a video, e.g. in You… (read more)

Hello Techies...! Newly (sunday) installed with a zero errors Lubuntu 16.04.2 LTS Live session. It often crashes. First I guessed it crashed starting a video, e.g. in YouTube, but tonight it crashed while reading a Facebook profile. I always use Private Windows, I installed HTTPS Everywhere and the only other extension installed is Ubuntu Modifications, as you are aware. Firefox health report is enabled and backlogged crash report are allowed to be sent so I guess you can read this data, too. Do yoh need to know more to help me? Many thanks, Alberto

Asked by Alberto67 3 years ago

Answered by Shadow110 3 years ago

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Firefox crashes

Firefox is constantly crashing when opening certain links or webpages. Example include opening the malwarebytes link from the article as well as trying to login to Adobe'… (read more)

Firefox is constantly crashing when opening certain links or webpages. Example include opening the malwarebytes link from the article as well as trying to login to Adobe's website. Graphics drivers are up to date, Win10 is up to date, Firefox is up to date. Safe mode still causes crashes, links are working on another pc but I just did a clean install so I'm not sure what the cause is.

be9c6515-357f-467c-b08e-99fcd1180205

Asked by Thurkinson 2 years ago

Answered by FredMcD 2 years ago