• Solved
  • Archived

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please co… (read more)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Asked by Bill 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (read more)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Asked by dplant 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved

Developer Console colours and Folder Icons

hello 1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.i… (read more)

hello

1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.info text to be light blue while the text color to be bold dark blue font. I would like to have it only in light theme. Also I would like to change the font size of the console for both themes.

2) Is it possible to change the folders of bookmarks to yellow. I read there are SVG. I tried to solution that are meant to change the folders to yellow, but failed. Can someone point me to a dummies guide for a solution.

The first one is the more important issue.

Thank you in advance

Asked by ProfessorLayman 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved
  • Archived

Cannot connect to Microsoft Communty or Microsoft Account

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/pri… (read more)

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/privacy/. I can connect with Edge but not FF 95.0. It seems according to the MS Forum that I am not the only one with this problem. Please see screenshots of what I and others are getting.

Asked by new_aged2perfection 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Firefox security warning when downloading PDFs: How do I disable this?

Hi. Starting somewhat recently, Firefox has been getting in the way of me downloading certain PDFs which I know to be fine but which it thinks are insecure or a security … (read more)

Hi. Starting somewhat recently, Firefox has been getting in the way of me downloading certain PDFs which I know to be fine but which it thinks are insecure or a security hazard. I'd like to disable this security "feature" permanently. How can I do this? Thanks!

Asked by Greenhorn 1 year ago

Answered by Greenhorn 1 year ago

  • Solved
  • Archived

Huge Firefox issue. I am significantly scared.

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link … (read more)

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link accounts. This is my credit card company. I removed Firefox from my Macbook and then re-downloaded Firefox and installed. Nothing has changed. My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history. You can imagine how nervous I am right now about doing anything on line. I sure hope that someone will help out here.

Asked by chefjeff 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Numbers displaying sideways

So recently, when I open web pages, any numbers will display sideways. I reinstalled firefox, but this did not resolve. They appear correctly in other browsers (i.e., c… (read more)

So recently, when I open web pages, any numbers will display sideways. I reinstalled firefox, but this did not resolve. They appear correctly in other browsers (i.e., chrome). Does anyone know what I can do to resolve this? Thanks!

Asked by rdaufan 1 year ago

Answered by rdaufan 1 year ago

  • Solved
  • Archived

can't sign in to hotmail today

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! p… (read more)

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! please advise!! thanks ... k

Asked by karingK 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox crashing when opening most Russian websites!

I am on Mac OS High Sierra Since about a week literally any Russian website I open just crashes Firefox immediately. I have tried to restart in Safe Mode and clear histo… (read more)

I am on Mac OS High Sierra Since about a week literally any Russian website I open just crashes Firefox immediately. I have tried to restart in Safe Mode and clear history - it didn't help. What is happening?! Using Chrome in the meantime (no crash there)

Asked by Danas 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Now the daily backups does not include "Other Bookmarks"

Hi, In these last days, I deleted a bookmark folder or something by error. Then I found some daily backups, and I restored from the last one backup. The next issue was t… (read more)

Hi, In these last days, I deleted a bookmark folder or something by error. Then I found some daily backups, and I restored from the last one backup.

The next issue was that the following daily backups have less bookmarks, and doing some testing, it appears the Daily backups, now, are not including "Other Bookmarks".

It has less entries from now on.

I want to know if there is a bug, or something changed by itself. How can I fix that?

Thanks

Asked by tilintilan1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Title bar and tab colour

In most standard Windows applications, the title bar and tab colour follows the default Windows settings, e.g. (in my case) the title bar and tab colour of active applica… (read more)

In most standard Windows applications, the title bar and tab colour follows the default Windows settings, e.g. (in my case) the title bar and tab colour of active application windows is blue. This is true even in Thunderbird. Since FF 89, title bar and tabs are something between white and light gray, which is extremely user-un-friendly. FF developer team should return to the previous colour scheme. Yes, I know the circumstances of free software but this is NO excuse to alienate millions of users. Developers that change fully functionable software just, well, just to CHANGE it should consider that they are doing WRONG. Could anyone tell them? I am just user, not developer and I am not willing to learn developer tools like BugZilla just for this simple guiding principle.

Asked by Semilynx 1 year ago

Answered by Semilynx 1 year ago

  • Solved
  • Archived

Slow Start Up on Ubuntu 22.04 wXFCE

Hello, I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware i… (read more)

Hello,

I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware is an ASUS A88xm-A MB, A10-6800K processor, 16G DDR3, runs OS and programs off an SSD. I worked through all the slow startup suggestions, ran memtest (0 Errors, 1 Pass), disabled all add ons, (even the OpenH264 video codec (I use the onboard HDMI, no graphics card)), turned off hardware acceleration, etc. When starting in troubleshoot mode, less than 30 seconds, (acceptable), but I really don't know where to begin with the "More Troubleshooting Information" when I look at the table generated by it. There have been no other problems to date with the system, and the long start-up time began with 20.04 Ubuntu (about a minute), then got worse when I upgraded to 22.04 to try to solve THAT problem. Currently running FF 104.0, and the update page says wait for a distro update if that is how it was installed. I believe 104.0 is the latest Linux 64b version though. All updates to the system are done as soon as I'm notified of them. there have been none since the upgrade a few days ago.

Any suggestions? Gotta get some sleep now... TIA, Dave

Asked by dkosewick 6 months ago

Answered by dkosewick 6 months ago

  • Solved
  • Archived

How to disable the pop-up from a complete download

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every e… (read more)

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every extension, Ive tried the about:config solution I found on this page, setting it to "false" and I havent been able to find anything in tools or settings.. but nothing disables it and its getting annoying. Ive had Firefox for years and this has never happened before.

Asked by jos.bonilla 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Stripe.com crashing Firefox

Hi guys! Stripe.com crashes FF. The site only displays about halfway down its homepage, then crashes FF. I've cleared cookies, all history, removed and reloaded FF, turne… (read more)

Hi guys! Stripe.com crashes FF. The site only displays about halfway down its homepage, then crashes FF. I've cleared cookies, all history, removed and reloaded FF, turned off tracking protection for Stripe at the address bar, lowered tracking settings to standard in FF, turned off hardware acceleration, and contacted Stripe directly. But they can't help with browser specific issues accept to offer standard solutions, which I already tried. Also, Stripe works fine in Chrome.

I'm using 1password extension, and for plugins: OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc. I deactivated both those plugins but no use. Ideas? Thanks! Ken

Asked by kenjensen990 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Custom (System installed) fonts in Firefox?

I have some fonts that I have installed through normal methods. They are all ttf files. However, they do not show up in the firefox change fonts dialog box. Even many pre… (read more)

I have some fonts that I have installed through normal methods. They are all ttf files. However, they do not show up in the firefox change fonts dialog box. Even many pre-installed fonts do not show up. Websites are only able to use the local fonts listed in this dialog box. How will I then be able to use those fonts?

Asked by Arnav Bhate 1 year ago

Answered by Arnav Bhate 1 year ago

  • Solved
  • Archived

Repeated crash on quit

iMac macOS 11.5 Firefox 90.0.2 Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. Restarti… (read more)

iMac macOS 11.5 Firefox 90.0.2

Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting.

Restarting in Trouble Shoot mode doesn't help either.

The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing.

Asked by UKLarry 1 year ago

Answered by UKLarry 1 year ago

  • Solved
  • Locked
  • Archived

Latest version adds extra space bookmarks and adds weather to task bar

The latest version adds space between bookmarks making my Bookmark Toolbar overflow down the right side way too large. Is there someway to make Bookmarks space like befor… (read more)

The latest version adds space between bookmarks making my Bookmark Toolbar overflow down the right side way too large. Is there someway to make Bookmarks space like before?

I now have a weather report on my often overcrowded task bar. How do i make it go away?

Jay

Asked by blondnblue54 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

No speaker icon after updating to 89.0 on Windows 10

After updating to 89.0 on Windows 10, I don't see a speaker icon on the tab that's currently playing audio unless I hover over the tab. In to previous releases, any tab … (read more)

After updating to 89.0 on Windows 10, I don't see a speaker icon on the tab that's currently playing audio unless I hover over the tab. In to previous releases, any tab that was playing audio had a speaker icon that showed you which tab(s) are playing.

Asked by JK 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

How do I disable the floating tabs that come with the 89.0 update

The floating tabs are awful. They all mix together and look like one giant tab which makes it infinitely harder to find what I'm doing when I have many tabs open. The pro… (read more)

The floating tabs are awful. They all mix together and look like one giant tab which makes it infinitely harder to find what I'm doing when I have many tabs open. The proton design is disappointing all around but these tabs are unacceptable.

Asked by Sage 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago