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How can I fix this "Adobe two-version" problem, so only the latest version stays enabled, the old version stays DISABLED, and/or uninstall the old version?

I went to my add-ons tab, and I DO, in fact, have two versions of shockwave flash, an 11.9...version, and a 13.9..., which, if I'm not mistaken, is the latest version. Th… (read more)

I went to my add-ons tab, and I DO, in fact, have two versions of shockwave flash, an 11.9...version, and a 13.9..., which, if I'm not mistaken, is the latest version. There is a "ask to activate, always activate, never activate" button for EVERY add-on. I clicked never activate on the older version, and closed the tab. I then tried to play a video off of the Web. It would not play, I tried another site with the same result, so I went back to my add-on tab, and the button for the older version had changed back to "always activate" by itself. It continues to repeat this, and WILL NOT stay on "never activate". Every few times I return to the add-ons page, THE NEW VERSION IS DISABLED, AS WELL AS THE OLD ONE. I've tried to uninstall the old version, but when I go through control panel, and bring up the folder contents, the old version isn't even there! I've done start, find, and typed in "Adobe", and the old version is NOT FOUND! Both versions keep changing back and forth on the activate button, and they both will disable on their own, no matter how many times I fix it! smh!!

Asked by kleinscmidt 6 years ago

Answered by jscher2000 6 years ago

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Cannot open mailboxes or compose

Cannot open yahoo or sky inboxes or compose in them when I access them through Firefox. Also have error message on Firefox that an attempt to change my settings has bee… (read more)

Cannot open yahoo or sky inboxes or compose in them when I access them through Firefox.

Also have error message on Firefox that an attempt to change my settings has been blocked. Cannot delete it.

Asked by Kenwilson666 5 years ago

Answered by Kenwilson666 5 years ago

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I have downloaded several times but the VLC 2.1.5 VLC web plugin version 2.1.3 has been , how do I update it?

I downloaded it on my pc VLC media player 2.1.5 , but when I went to see the updates of the plugin , the plugin vlc web remained at version 2.1.3 how do I update the plug… (read more)

I downloaded it on my pc VLC media player 2.1.5 , but when I went to see the updates of the plugin , the plugin vlc web remained at version 2.1.3 how do I update the plugin?

Asked by Valentina95 6 years ago

Answered by Anthony_JK 6 years ago

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Updated Win10; pages now missing text, links are invisible

Since the first Win10 update about a week ago (there have been two in quick succession), pages are sometimes missing individual portions of text or in the case of the Moz… (read more)

Since the first Win10 update about a week ago (there have been two in quick succession), pages are sometimes missing individual portions of text or in the case of the Mozilla Help home page and others, almost all of the text.

Links appear to be there but are not visible (the cursor turns to an active cursor when passed over some parts of a page).

Win10 is now at 1903 for Win 64 Firefox is now at 68.0 for 64-bit

I had to use my phone to post this because I cannot post in the Community Support portion of Help.

Asked by FireFox Sync 1 year ago

Answered by FireFox Sync 1 year ago

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MS Word opened from uri scheme in Firefox unable to open file

I have URL directing MS Word to a file on WebDAV server (ms-word:ofe|u|https://server/file.docx). Word is opening file if address is open from shortcut on desktop or url … (read more)

I have URL directing MS Word to a file on WebDAV server (ms-word:ofe|u|https://server/file.docx). Word is opening file if address is open from shortcut on desktop or url in IE but is not able to open file if url is invoked from Firefox. Word is launched but shows error . Is process launched by URI scheme somehow dependent on application from which it is executed?

Asked by waldek120 1 year ago

Answered by waldek120 1 year ago

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non functional Firefox Browser(one laptop only)

System: Windows 10 32-bit laptop Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but… (read more)

System: Windows 10 32-bit laptop

Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but no matter what is selected, the selection does not highlight, menu hides normally but no action is taken by the browser

If I manually type in the url it sits there. no spinning cursor, nothing.

Browser does NOT crash... It simply sits there doing nothing. All other browsers work fine.

What I have done Restart the laptop Double check Firewall permissions Ran a scan before and after installation (0 threats found) Logged in as administrator as well as user account Ran performance monitor nothing alarming noted Uninstall and Reinstall. (Problem still exists)

Asked by kyle.rondeau 6 months ago

Answered by kyle.rondeau 6 months ago

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What is the code to remove the following from the bookmarks drop down menu in FF 38?

View Bookmarks Sidebar Show All Bookmarks Ctrl+Shift+B Separator Subcribe To This Page... Separator Bookmarks Toolbar Unsorted Bookmarks I would like to remove all of thi… (read more)

View Bookmarks Sidebar Show All Bookmarks Ctrl+Shift+B Separator Subcribe To This Page... Separator Bookmarks Toolbar Unsorted Bookmarks

I would like to remove all of this so that the drop down only shows my bookmark list.

Thank you in advance and appreciate anyone that's willing to help.

Asked by Avengement 4 years ago

Answered by cor-el 4 years ago

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Mobile question not andriod

I have a phone which is the clone of the Sony X1 Xperia. The picture you get which shows the operating system is of an apple with a byte taken out of it. Anyone know wh… (read more)

I have a phone which is the clone of the Sony X1 Xperia. The picture you get which shows the operating system is of an apple with a byte taken out of it. Anyone know what this operating system is? I see no ID in the menus at all. No place for upgrade or apps. It has functioning web services the show as a world with WWW in the middle of the globe when you start the web services. Any Ideas?

Asked by Simson FireFox 8 years ago

Answered by James 8 years ago

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untrusted connection

Whwnever I try to connect to any website Firefox come up with cant confirm your connection is secure - invakid security certificate - not trusted etc. I have just had ti … (read more)

Whwnever I try to connect to any website Firefox come up with cant confirm your connection is secure - invakid security certificate - not trusted etc. I have just had ti refresh my laptop (win 8) and am busy reinstalling evrything so must be something od haopening?

Asked by polarman 5 years ago

Answered by polarman 5 years ago

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Application error prevents Firefox from loading

Since installing Firefox 56.0.2 recently I have repeatedly experienced slowdowns or complete failure to load. Error message reads: "The intruction at 0x..... referenced… (read more)

Since installing Firefox 56.0.2 recently I have repeatedly experienced slowdowns or complete failure to load. Error message reads: "The intruction at 0x..... referenced memory at 0x00000000... The memory could not be read. Click on OK to terminate the program."

I appreciate that there is a long history of complaints about this problem, and suggestions offered to remedy it. None of them work for me.

I cannot avoid the problem by opening Firefox in Safe Mode. Several times I have uninstalled Firefox several times, made sure to download the appropriate version for my system (Win 7, 64-bit), deleted Mozilla files in the Program Files and Program Files (x86) folders and then attempted a Clean Reinstall. I have run anti-virus and malware checks without identifying anything. Also did a Windows System Restore without success. Still the problem continues, regardless (but does not affect Firefox on my Apple Mac). Cannot find any fresh suggestions online so I would much appreciate some help with this.

Asked by philipgame 2 years ago

Answered by philipgame 2 years ago

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Is it possible to always show the tabs list menu button in Firefox?

Is it possible to always show the tabs list menu button in Firefox? When a window has only a few tabs open, the menu button for the list of tabs, which appears at the rig… (read more)

Is it possible to always show the tabs list menu button in Firefox?

When a window has only a few tabs open, the menu button for the list of tabs, which appears at the right hand end of the tab bar, is not shown. This menu button only seems to appear once you have more than around 15 tabs open in the window.

However, before you reach that number of open tabs, the individual tabs become quite narrow and it is still easier and quicker to choose a tab from the menu than by hovering over the narrow tab titles.

Is there an about:config setting or extension that will make this tab list menu button stay visible at all times?

Asked by dmoz1 8 months ago

Answered by jscher2000 8 months ago

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how do i get email link button 0.9 to open outlook instead of my gmail account

I have windows 7 on a new computer and when I try to send a link it goes to my gmail account instead of outlook. This is a new computer. On my old computer with the sam… (read more)

I have windows 7 on a new computer and when I try to send a link it goes to my gmail account instead of outlook. This is a new computer. On my old computer with the same operating system the email link button opens my outlook account so I can send the link. Cannot understand why it works on old computer but not new one.

Asked by bruce538 6 years ago

Answered by NorRetsim 6 years ago

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MOVE PLEASE! My err. My New Tab frequent website icons(?) are showing ID and Passwords at the bottom.

Well I guess the subject says it. I have the newest Firefox. This is something new that just started happening? I am alone here with my pc's but still I'm not comfortable… (read more)

Well I guess the subject says it. I have the newest Firefox. This is something new that just started happening? I am alone here with my pc's but still I'm not comfortable with it! Thanks! jack ":-Dx

I don't know why my sign on always opens to Android. I end up posting to the wrong forum all the time???

Asked by Jack 4 years ago

Answered by jscher2000 4 years ago

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[Refresh Firebox] button

Clicking on the blue [Refresh Firefox] button that appears on the Mozilla Support page doesn't work on a Firefox 52.8.0 (32-bit) install on Debian 8 (Jessie) OS, LXDE Des… (read more)

Clicking on the blue [Refresh Firefox] button that appears on the Mozilla Support page doesn't work on a Firefox 52.8.0 (32-bit) install on Debian 8 (Jessie) OS, LXDE Desktop. Any insights as to what's causing this, more so a solution, would be greatly appreciated!

Asked by justineuro 2 years ago

Answered by Shadow110 2 years ago

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Having issues with extentions that I removed & cannot reinable them to appear on top upper right of browser?

I'm currently using Firefox version 63 on Windows 10 OS & removed some of the extensions that I had added. Then, at a later time I tried adding the same extensions th… (read more)

I'm currently using Firefox version 63 on Windows 10 OS & removed some of the extensions that I had added. Then, at a later time I tried adding the same extensions that I removed but they're not appearing at the top upper right of the browser as they used to be. I can't figure out how to get them back so that I can see & manage them i.e. Ghostery - Privacy Ad Blocker & Cookie AutoDelete. I am going to upload a couple screenshots so that you may know what I'm talking about & possibly help me out. Thank you.

Asked by Marque Bonee' 1 year ago

Answered by jscher2000 1 year ago

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What is a valid phone number format for syncing with the mobile phone

I am attempting to sync my mobile phone with my laptop. All I get is a message invalid format. There is no suggestion of what a valid phone format is with United States. … (read more)

I am attempting to sync my mobile phone with my laptop. All I get is a message invalid format. There is no suggestion of what a valid phone format is with United States. What is a valid phone number format for the United States.

EDIT:

I found the answer in another post on the main Firefox forum. I explain it in my post below. (2019.08.03 T11:08 CDT)

I consider the question answered.

Asked by alxfyv 1 year ago

Answered by christ1 1 year ago

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Android Firefox beta (17) crashes when I press the menu button.

Hi - I wonder if anyone can shed some light on this issue I've been having with Android Firefox? Whenever I press the 'menu' key on my phone while running FF (tried with … (read more)

Hi - I wonder if anyone can shed some light on this issue I've been having with Android Firefox?

Whenever I press the 'menu' key on my phone while running FF (tried with 16 and beta/17), the application crashes immediately. I briefly see my Android homescreen, then the FF page asking me to submit a crash report to Mozilla. I've done this, of course, and one of the links is attached.

I'm a bit surprised that I have not been able to find any mention on the interwebs about this issue. Perhaps someone can let me know what's going on?

Cheers Charlie

Asked by CharlieTheExile 7 years ago

Answered by Coldbird 7 years ago