• Solved

the auto populate feature imputs the wrong location for me..i live in new orleans and it always fills in atlanta

when i visit sites like home depot, lowe's or southwest airlines the auto populate feature thinks I live in atlanta, but i live in new orleans...how can I correct this … (read more)

when i visit sites like home depot, lowe's or southwest airlines the auto populate feature thinks I live in atlanta, but i live in new orleans...how can I correct this

Asked by mike 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Firefox not connecting w/ web sites

I installed Firefox from windows app store, because it would not install from the Mozilla download. It did install however it will not connect with any web address. Absol… (read more)

I installed Firefox from windows app store, because it would not install from the Mozilla download. It did install however it will not connect with any web address. Absolutely none, I have tried all the typical solutions and none have worked. I had Firefox for many years. I had to uninstall and do a fresh install. I am on a desktop running Windows 10 Pro X64. Please Help! I hate Chrome, (it is working but, I hate it).

Additional: There are no error messages, just endless spinning arrow in the tab. I had to connect with Support through Chrome because Firefox will not connect with 'Help' in the dropdown menu. I have always used Firefox without 'signing in' with Mozilla, Firefox, Google, or anything and prefer to continue that way. I don't like the 'signing-in' scam; please don't tell me I have to sign-in to use Firefox.

Asked by Full Moon, Bklyn 2 months ago

Answered by NoahSUMO 2 months ago

  • Solved

Firefox is brokewn after updating to macOS 15

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Sa… (read more)

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Safari, Home, Edge are still working as before teh update. How to fix this please?

Asked by n5k9kdntmw 2 weeks ago

Answered by n5k9kdntmw 2 weeks ago

  • Solved

Firefox has squiggly characters

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/… (read more)

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

Asked by Jayadevan M 1 month ago

Answered by cor-el 4 weeks ago

  • Solved

Reset password to my account, lost all data

Although I saw now your warning to create recovery keys. I was unaware in past. Ha dto change laptop and browser didn't let me login by gmail. I created password and save… (read more)

Although I saw now your warning to create recovery keys. I was unaware in past. Ha dto change laptop and browser didn't let me login by gmail. I created password and saved in firefox itself.Please help if possible to recover bookmarks in my account

Asked by Dr. Anmol Godara 1 month ago

Answered by TechHorse 1 month ago

  • Solved

Can no longer sign in to particular website using Firefox Browser

The website in question is https://accounts.groceries.morrisons.com/auth-service/sso/login If I use with the same username and password in MS Edge, I can successfully … (read more)

The website in question is https://accounts.groceries.morrisons.com/auth-service/sso/login

If I use with the same username and password in MS Edge, I can successfully login. I'm usng the Dashlane Password Mananger

FF 129.0.1 Edge 127.0.2651.105 OS Windows 11 Pro v 24H2 Build(26100.1457)

Asked by IanM 1 month ago

Answered by IanM 1 month ago

  • Solved

Live video channels not streaming on Hulu

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to st… (read more)

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to stream local tv stations' 24 hr streaming sites. Other streaming services (Disney+, ESPN+, Netflix... etc) stream just fine. Hulu works perfectly in Microsoft Edge but I truly prefer not to use it. I've been using Firefox for years. This has happened after the latest update of Firefox. The update before this latest I experienced a similar problem and using the trouble shoot mode narrowed it down to a problem with Adblocker Ultimate extension. I deleted the extension and reinstalled it and the problem corrected. I did the same this time and no success. I have cleared the cache and reset Firefox and still the problem exists. TIAF any help.

Asked by Thomas DelConte 1 month ago

Answered by Paul 1 month ago

  • Solved

Sidebars keep vanishing

The bookmarks sidebar disappearing is creating inconvenience and I´m always having to use CNTL-B to recover it, even after I have selected View/Sidebar/Bookmarks which h… (read more)

The bookmarks sidebar disappearing is creating inconvenience and I´m always having to use CNTL-B to recover it, even after I have selected View/Sidebar/Bookmarks which has a tick. Each time I change sites it deletes the tick.

I checked the about:config toobars and I cannot find it, or am I in the wrong place ?

RJ

Asked by rJ 1 week ago

Answered by cor-el 1 week ago

  • Solved

Unable to post an addon review

Hi, When on this page: https://addons.mozilla.org/en-US/firefox/addon/antffw/reviews/?page=9 even in safe mode, I don't see a button allowing to post a review. I am o… (read more)

Hi,

When on this page:

https://addons.mozilla.org/en-US/firefox/addon/antffw/reviews/?page=9

even in safe mode, I don't see a button allowing to post a review.

I am of course logged in. What am I missing?

Asked by Bob4K 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News.

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this … (read more)

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this issue.

Asked by berg_carl 2 months ago

Answered by rillsong1 2 months ago

  • Solved

bookmarks gone after doing a factory reset on my Macbook despite signing into same Mozilla profile

Hiya good citizens of the internet 👋 Please help me recover my bookmarks 🥺 I've gone through every single support article on this topic and tried everything suggested … (read more)

Hiya good citizens of the internet 👋

Please help me recover my bookmarks 🥺

I've gone through every single support article on this topic and tried everything suggested and still no luck. This is my hail mary.

How I got here I needed to do a full wipe and reinstal of my macOS; this was conducted with the help of the Genuis bar. Upon reinstalling Firefox, I signed into my account and my bookmarks are all gone, records of them empty.

I should also note that nothing else ported over. No passwords, no browser extensions. Nada. The passowrds and extensions aren't a big deal. I use a 3rd-party password manager and can easily re-download the handful of extensions/widgets. But I heavily relied on bookmarks for both frequently visited sites and ones rarely-used which I knew were important for future reference. And I cannot remember 80% of them...

What else I've tried other than what's suggested in help article:

  • Because I did not check to confirm which Firefox profile I've been signed into for ages and ages before doing the reset, I thought maybe I had just signed into the wrong one. I proceeded to try every other email address I have, including two from my old workplace. None of the other 5 emails had profiles created. I know this because it prompted the sign up userflow; create a password, etc.
  • But I also know for a fact that the bookmarks were saved as part of a profile because I used the profile sync feature to auto-port all my bookmarks when I first got this Macbook a year and a bit ago.
  • The folders where bookmark backup info is stored locally are empty... Clearly, it wasn't stored in my icloud documents (that's on me for not double-checking)
  • I checked my other device (mobile phone) to see if I had firefox downloaded and was signed into the same account as the original, with the bookmarks still visible. Of course I didn't. I only use Safari on my phone 😭

""Grasping at straws: the only other things I can think of""

  • Is there some way of linking my MAC address with my IP address and using those to triangulate the correct profile?
  • Because my computer got wiped and nothing is saved locally, my only hope is that my bookmarks are floating around the ether. If so, I just need to figure out how to find them.

Any and all help/suggestions are massively appreciated!!

Thanks in advance,

Lauren

Asked by Lauren G 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 1 month ago

Answered by charley000 5 days ago

  • Solved

Firefox hangs on Wordpress Login

I am using FF 129.0 64 bit on Linux Mint. AFAIK all is up to the latest version. When I log into my website admin on wordpress, my site gets redirected for a security ch… (read more)

I am using FF 129.0 64 bit on Linux Mint. AFAIK all is up to the latest version.

When I log into my website admin on wordpress, my site gets redirected for a security check on the server (lightspeed or PC Guard). Once this is complete, the login continues.

Unfortunately for the last 6 weeks, my website redirects with a message, "Verifying that you are not a robot" and it hangs there permanently.

I have tried to get my server to disconnest Lightspeed and PC Guard (but then have NO security protection). Nothing seemed to work, and access was sproradic, but seemed best when FF was completely cleaned, cache, cookies, etc. However, even this did not guarantee a login.

Then I found that all worked perfectly using Chrome. Further, having logged in using Chrome, the FF version would now be unlocked and work perfectly.

So it seems as though FF is not clearing a status/flag/file somewhere and that Chrome clears this, leaving FF working again - for another 24 hours. Then the whole cycle starts again.

Any ideas?

Mark

Asked by mark_holtom 1 month ago

Answered by mark_holtom 1 week ago

  • Solved

Tabs Unexpectedly Opening in New Windows in Full-Screen Mode on MacOS

Hi firefox community, I am using Firefox version 127.0.2 as my main browser on MacOS Sonoma 14.5. For the past few months, when using Firefox in Mac's full-screen mode, … (read more)

Hi firefox community,

I am using Firefox version 127.0.2 as my main browser on MacOS Sonoma 14.5. For the past few months, when using Firefox in Mac's full-screen mode, I've been experiencing an issue where one of the multiple open tabs unexpectedly displays in a separate window the moment I click on it.

This behavior didn't occur previously, and I believe it started happening about 3 months ago. It doesn't happen every time, but occurs a few times a day when I least expect it, making it difficult to identify the specific conditions that trigger it. I use a Magic Trackpad, and after switching to full-screen using the three-finger gesture, the moment I try to activate a specific tab, that tab alone displays as a separate window in full-screen mode.

Is it possible that a Firefox version update has changed this behavior? If this is a Firefox issue, is there a way to capture debug logs to have the developers investigate it?

Alternatively, if there's an option to prevent tabs from opening in new separate windows, that would be an effective workaround. Could you please let me know if such an option exists?

Best regards,

Asked by ate.fleeced05 2 months ago

Answered by cor-el 2 months ago

  • Solved

PR_CONNECT_RESET_ERROR

I have encountered PR_CONNECT_RESET_ERROR for the last few days. All websites cannot be accessed. I tried to uninstall/reinstall Firefox several time and nothing works.… (read more)

I have encountered PR_CONNECT_RESET_ERROR for the last few days. All websites cannot be accessed. I tried to uninstall/reinstall Firefox several time and nothing works. My system is Windows 11 Home, Version 22H2, Installed on ‎2/‎7/‎2023, OS build 22621.4037. Kaspersky Anti Virus is 21.3.10.319(m).

Asked by umrhanyp 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Instant Firefox log-out?

In trying to sync my bookmarks from my old PC to my new one (Win 11), every. single. time I log in to Firefox, and enter the emailed code I receive, to which I get an on-… (read more)

In trying to sync my bookmarks from my old PC to my new one (Win 11), every. single. time I log in to Firefox, and enter the emailed code I receive, to which I get an on-screen conformation that I've logged in AND an emailed confirmation that I've logged in, I am instantly logged back out- the little yellow triangle shows back up on my account icon. I have tried everything i can think of: I've made sure I'm not in private browsing mode, cookies are enabled, I've forced a log out of all devices, I've closed and re-opened Firefox, I've restated my computer, I've even uninstalled and re-installed Firefox in case there was some odd glitch....all for naught. Nothing I do helps. THEN to make matters worse I get the 15 min blockout to add to my frustration, because I've tried this too many times. All I want to do I sync my bookmakers to my new device....

Asked by amlyons02 4 days ago

Answered by amlyons02 2 days ago

  • Solved

Issue with Firefox Search Bar Redirecting Input to Address Bar

Hello, I'm experiencing an issue with the search bar on the Firefox homepage. When I click into the search field and begin typing, the cursor jumps to the address bar, a… (read more)

Hello,

I'm experiencing an issue with the search bar on the Firefox homepage. When I click into the search field and begin typing, the cursor jumps to the address bar, and the text I’m entering gets redirected there instead of staying in the search bar.

I've checked my search settings, and everything seems to be in order. I’ve also tried disabling add-ons, but the issue persists. Could you please assist me in resolving this problem?

Thank you for your help.

Best regards, Tivadar Tot

Asked by Tot Tivadar 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

"next slide" and "previous slide" buttons do not appear on websites (e.g. MSN)

When I am browsing in either regular mode or safe mode, the scroll buttons for next or previous slide do not appear on the MSN web page. However, if I open a private brow… (read more)

When I am browsing in either regular mode or safe mode, the scroll buttons for next or previous slide do not appear on the MSN web page. However, if I open a private browsing tab from either regular or safe mode, the scroll buttons appear and are functional. I am running Firefox version 129.0.2 (64 bit) on Windows 11 Home version 23H2. I have refreshed Firefox and also uninstalled and reinstalled Firefox. I have also toggled "always show scrollbars" on in Windows settings. No change. These scroll buttons function in other browsers (Edge, Chrome), but I prefer Firefox. Where do I go from here?

Asked by Jim 1 month ago

Answered by Jim 1 month ago