Firefox Support Forum

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

I can no longer 'Select all' of a simple html table displayed in the browser. The header lines won't select no matter what I try. The browser only allows the body lines to be selected, and subsequently copyied.

Source:

I imported bookmarks from Chrome. I used it for a long time, so I've got 600-some-odd bookmarks in a lot of subfolders. Nested folders are the only way I find what I need.

I followed this advice https://support.mozilla.org/en-US/questions/1366211 - I bookmarked the page. - I "edit bookmark," highlighting the parent folder that's visible on the bookmarks bar. - I click the right-most down arrow. That displays only directories visible on the bookmarks tool bar. - The right-most arrow operates as a toggle between showing the desired parent directory only all of the parent directories visible on the bookmarks tool bar.

In case it matters, I uninstalled and reinstalled Firefox this week, so it's up to date.

In this website, written in markdown if I'm getting this right, the equations are not displaying in my browser.

My browser is displaying corretly all the examples in the other questions on math rendering, and also in similar books (here, here).

I've deleted cookies and cache, disabled extentions/adblocker, tried safe mode, without any change.

I have the same problem with all Edge and Chrome too and even on another computer. I thought the problem was in the website but the equations are rendering fine when I test them on https://www.browserling.com/.

Thanks in advance for any help :D

Hi, I've been using Firefox for decades and been saving passwords in it without any second thoughts, thinking they were fully secure.

Today I had to install a Yandex Browser for my work for the first time in my life (on a new clean Windows 10). It also asked to "make changes on my device", and I rejected it. What happened next absolutely terrified me. It immediately grabbed all the tabs, the sessions and, most importantly, the years worth of passwords from my Firefox. Does it mean that they just lie there unprotected, and any random piece of code even without the administrative privileges can just take them? I'm pretty sure I didn't click anything related to legitimate data sync.

On Firefox 116.0.1, I am unable to make a post on LinkedIn. I have cleared the cache and cookies. I tried a different browser and I can make a post! So I have concluded that it is a Firefox issue. Hope this is addressed soon.

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it.

The usual way is you click on the three dots (upper right) and you get an EDIT option. All they do here is offer an option to QUOTE the post.

Also - while I have you: Posting links: I posted a couple LOCAL LINKS as I have a couple of threads and they appeared but when you clicked on them `404 - not found`.

Running Windows 11 on a Dell XPS 8930. Internet download speed is 100Mb/sec. With every update of Firefox it seems to take longer and longer to launch Firefox and load open windows and tabs. Several minutes of the back and forth ball on each tab. I can launch Chrome and its windows and tabs load almost immediately. What can I do to improve Firefox performance, short of abandoning it?

The below live thread has always, since the start of its creation back at the outbreak of the war (so Feb/Mar 2022 time-frame) loaded slow and continues to load slow in FF (all version since then until now) and it loads a lot faster in Chromium based browsers. I've never personally dug into the page loading, but some aspects of how it renders embedded tweets seem super slow, and that's nothing to do with any changes Elon has made recently to Twitter/X... like I said, it been happening since Feb/Mar 2022 when the live thread was first created.

https://www.reddit.com/live/18hnzysb1elcs/

I just think that live thread is a great test case on where Firefox can measure and maybe improve some page load and render times.

Hi, with reference to the above subject, the Tumblr, outlook and other sites do not display photos/ text, operate properly etc. All these applications work fine on other devices, Apple ios. The firefox has been restarted several times and also pc as well. No new installation or any other major change has been done. Thanks

I use FF 116 on windows 11. For months, I have had problems logging in to web sites. At first I thought the problem was with the web site, but I have come to the conclusion it is an FF problem. GlobeandMail.com, gem.cbc.ca and rbc.com for example ask for me to log in. I go through the steps giving my password and login name and the web site seems to accept these without complaint but it continues to want me to log in. I end up having to use Edge which works fine. Is there a solution?

As above,

Attempting to attach any file crashes the browser - Version 116.0.2 (64-bit)

Windows 10 Pro 64-Bit

Any website. File explorer window doesn't even appear. It just crashes instantly.

If I go to https://media.telstra.com.au/home.mobile.android.html using Firefox and then click on the "Webmail" button, I'm taken to https://email.telstra.com/login from which I am unable to log-in.

However, if I do the same using Safari as a browser, I'm taken to a page entitled myid.telstra.com (with a lock symbol in front of it), from which I CAN log-in.

Can anyone offer an explanation. Note, this situation with Firefoix kind of happened overnight some period ago - I had been successfully logging in using Firefox for months/years befoe hand.

I've notice since last night that in certain instances left clicking on something results in no response. There are a couple of cases where this is happening. In Google image results if I click on an image, that image should open up in a popup in the upper right corner. However, now when I click on the image, nothing happens. The other instance is when I do a Google search on a certain subject, at the top of the results is "people also ask." Next to the results in a drop down arrow to expand the results. However, clicking on the arrow also results in no response. I am having no problems at all using Microsoft Edge. I did restart FF in troubleshoot mode and the issues went away. So, apparently there is something wrong with FF in normal mode. Using FF version 11.6.01 64-bit with Window 10. Also, I have not installed any add-ons in a long time. On other thing. It seems some pages are not rendering properly. For example I tried using DuckDuckgo to see if the above problem was specific to Google search. However, when I typed the DDG address into the address bar, the page comes up blank. Thanks in advance for any help.

my Other Bookmarks is no longer in my bookmarks toolbar. I have two laptops and the other one is perfect. I tried sycing many times, I did a restore (which I shouldn't have) but nothing makes them reappear. While I can access these bookmarks from the menu bar, I want to see it in my bookmarks toolbar. It did not fall off into my customized overflow either. Whaaaatttt is going on? I need to put it back asap without spending hours trying to make this simple thing happen. Also, why did it disappear? And why won't a sync bring it back?

Using MX-21.3_ahs_x64 Wildflower. Since upgrading Firefox to version 116.0.3 all links within www.onlinetvrecorder.com do not work anymore. No messages, no hints what happened, just not working. Vivaldi has the same problem, Chrome works. I have asked in mozillazine, but did not get an answer.