Firefox Support Forum

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

just happened today....only the AARP website is not using my browser Zoom setting of 120% it is using browser Zoom setting of 160% which is too large....I reset it on each page but it wont stay at my browser Zoom setting of 120% this happened a year or so ago....cant remember the solution

Well done Firefox team.

I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did.

Imagine my suprise when all my bookmarks, my passwords and logins appeared to have disappeared. Well, not just "appeared", since I can't find them anywhere on my machine right now.

I've been using Sync for years and when I finally managed to connect (because apparently the password I had been using was wrong ? But did FF tell me ? No ...), I discovered nothing had been saved. Ever.

A really nice morning.

I like when I open a bookmark, that I am not forced to view it right away. This can be VERY annoying when opening multiple bookmarks but I want to stay on my current one without having to switch back to the one I was using. I would like an option added at least to have bookmarks in that automatically switch to when opening. Please.

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" and a browser check) when I use FF.

I use Win11 with NordVPN, but this wasn't a problem before the latest Win11 update. (It also seems to have affected TB reconnecting to Ymail.) I'm now using Chromium to read my Ymail avoid Cloudflare verification, but I'd rather keep using FF and TB apps.

I've been going though Cloudflare, NordVPN and Mozilla online help for a few days now, and I think I've tried everything there.

Thoughts?

No matter what I try, I can't allow any sites to present my screen or a window, I can't find an option in settings neither in the option to allow in the tab. The "allow" button is simply not available at all. How do I solve that? The problem happens in all sites that I've tried: focusmate, cofocus, discord, google meet, etc

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox bookmarks before I will format the Drive and install a fresh WIN10. All the searches just tell how to backup when Firefox is open or Win is running: Press WIN Key... etc. None of them is applicable. I have I have bookmarks saved as bookmarks as well as I have a lot on the upper bar. I need them all.

Please teach me how I can back them up and restore on a fresh Firefox. In previous crashes I lost a lot of bookmarks already. ' Thank you.

Dorian

My windows install in my dualboot pc is unable to open at the moment, I can access the windows files from my linux. But i need the firefox data on that pc that I kept. I don't remember which email I used on that account so I'm kind of stuck on getting my data from online. Is there a way to recieve all the data from another drive without opening firefox?

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I can't figure out how to turn this on. Also, I could see my site visit history on my old iMac, but this field is blank, with no history of sites visited shown, on my new machine. Help is appreciated. Please keep in mind that I am technically retarded and need step by step guidence. Thank you in advance for your help

I am a backend developer (API maintainer) and I use firefox as my primarily browser at work. A feature that I would find very useful would be that firefox prettifies the "Form Data" under the "Request" tab when a request is selected under the "Network" tab in the developer tools, and with prettify I mean to display in multiple lines and highlighted properly (for a comparison example you can take the "Postman" application feature under the "raw" tab).

As of now it only displays the form data in a single horizontally scrollable line and it also has a "Raw" toggle.

Thank you and keep up the good work.

I have four active Firefox windows, each with quite a few tabs. I have been closing and re-opening Firefox with no issue until today. Earlier this week I updated my Mac OS to Ventura 13.5, and Firefox was still operating normally after the installation (closing and re-opening with all windows and tabs intact).

Today however, when I restarted Firefox, no windows opened automatically. I closed and restarted a few times, and finally one window opened intact; however the other three windows (still dispalyed on the "Windows" menu) refuse to open. When I look at my Firefox app on my iPhone, it also shows all the tabs intact.

What can I do to get these to open? I am running Firefox version 115.0.3.

I'd like to be able to prevent a specific address from appearing in the Firefox address bar (as a suggestion) when I start to type in the address bar. I tried deleting the cookies associated with a particular address, but the address still appears as a suggestion in the address bar when I start typing its name. Thanks a lot for any help.

the website channel 4 wont load and videos wont play on the normal firefox. it was fine a couple of weeks ago. if i load the website in private window, it works fine wiht no issue.

Firefox is set to remember history, but every time I close it and re-open it, links in websites that once had purple text is now back to white, so I don't know what link I'm on, Firefox remembers this through history saved, why does it reset back to white text? Does it have something to do with bitdefender or bitdefender VPN? Can anyone else test thie out with firefox and bitdefenders full security on? Firefox is set to save everything by the way. Only started happening after installing bitdefender.

I would like to put an individual tag onto my bookmarks toolbar. This StackExchange answer from years ago seems to suggest that it should be possible just like putting the Tags category onto the toolbar. However, I am not able to do that for an individual tag, even though I can for the whole Tags category.

Is it possible to put an individual tag onto the toolbar? If so, how would I do that?

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email address depending on who I am emailing

Tried a few changes to my g-mail account disabled IMAP and POP that did not work I have a number of blocked email address did not delete these

Counter code numbers do not show for me here with FF but do show for Safari (which I don't like): http://robfalcone.com/rf/

Embedded archive sows fine on this ONE site but all others similar won't show it even tho all are set up exactly the same.

This form is showing correctly. https://www.denisericciardi.org/mailing-list/

This form is NOT. https://amherstrepublicans.org/mailing-list/

This archive shows correctly. https://www.denisericciardi.org/mailing-list/archive-2023/

The one embedded here does NOT. https://bedfordresidents.com/bra/mailing-list/newsletter-archive/

I have about 30 websites with these errors. The only ONE is this that has NO errors even tho setup exactly the same https://www.denisericciardi.org/mailing-list/archive-2023/

Every time I log on a site where I have previously searched something in their search bar, whatever I searched either gets auto-filled (even if I want to search something else) or appears in the bottom of the search bar. They disappear if I clear all my search history but then I have to re-log into every site on my browser.

How can I delete those suggestions/make them not appear anymore without loging out? I have tried checking the autofill settings but everything is password related.

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The page is [link removed by moderator]

I do not want her obituary page made public on a forum in case it causes inappropriate comments.

I have just discovered the page works ok on Chrome so I will use that for now, but I am reporting the problem to try and help you. I am using latest version of Firefox.

I have added a screen snip of the part-loaded page.

I just followed the button below about extra troubleshooting information and lost all the information I had typed into this box, which irritates me as well.

Have a look please and let me know, thanks.

Oldjon