Firefox Support Forum

Hi there,

All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed instructions, but I'm not seeing what the instructions are telling me to look for, so I can't make the changes.

Can you please send me a step-by-step on how to resolve this. I can't even 'open a page in a new tab'. That function has also disappeared.  ?????

I don't know what could have caused this. Would appreciate your help.

Cheers, Carolyn

I understand that the "Bookmarks Menu" Icon (see attached pic) can be used and then: 2) "Manage Bookmarks" can be selected (to get to the "Manage Bookmarks" <selection> screen).

But is there a 1-click Icon solution to access "Manage Bookmarks" (other than the keyboard one)? Or is there a link address that would access the "Manage Bookmarks" screen directly?

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't retrieve my old bookmarks. I have a file of very old bookmarks, but the "import/restore" function doesn't restore or import using that file. Help please. Can the up to date bookmarks be retrieved from my uninstalled Firefox?

Dear Firefox support,

I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade. I have always synced my account and it should all be there upon downloading a new firefox on my new computer. However, the HTML file that it is asking me to upload from is not a file I am able to find in by backups, time machine, or anywhere else. It is also not in my account after I sign in. I have spent nearly 10 hours trying to figure this out. I have read all your articles and went through the steps of about:profiles. ALL my bookmarks should have been synced and saved. I have firefox in my Time-machine backup also. But none of the library files populates the bookmarks.

It would be a huge harm to my research career if I am unable to restore my bookmarks. I have trusted and used Firefox for a long time. Please assist me in obtaining these bookmarks in my browser.

Best,

Hello and thank you all in advance for giving your time to help us!

I run Firefox 114.0.1 on an Apple Mac Mini running Monterey 12.6.6.

Under the "Other Bookmarks" heading in the Library, I keep quite a lot of folders dividing my bookmarks into the various subjects they relate to and some of those folders are subdivided into subfolders.

One of my "simple" folders is called "PENDING" where i store stuff to look at when I have time. Last week I noticed that folder was missing! There's no other explanation than I stupidly deleted it without knowing, and it contained a lot of stuff!

I read up on restoring bookmarks from backup but

a) I only need this one folder and b) I don't want to overwrite all the bookmarks I've added in the past weeks.

Even if I could get the bookmarks from that one folder in a plain text file that I could read, I've no problem doing a bit of work, pasting each one into Google and re-acquiring it as a bookmark.

Any advice will be deeply appreciated!

Many thanks and very kind wishes,

Jim

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two different machines regularly, and yesterday the second machine was fine, bookmarks still there. Today I logged on and the second computer had lost its bookmarks too.

I tried restoring. It worked on my other computer, no problem, all bookmarks returned. However, on this one the restore points are visible, but when I click them, nothing happens. I have tried restarting Firefox, no luck. Any ideas?

A few months ago, an automatic feature in bookmarks quit working. It used to be that when you bookmarked a page you would be prompted about what bookmarks folder you wanted to put it in. That suddenly quit working. Now, after you bookmark a page, you have to go into "Manage Bookmarks" then move it to the folder you want. I can't find a setting that would bring that back. Was this a change that was deliberately made in an update or is it just a glitch that happened somewhere along the line? If that feature was removed, I'd like to know why. It doesn't make sense.

I normally have my bookmarks showing to the left of the main window. I have many, in various header categories like medical, games, finance, etc. Recently I was doing some and wanted to close the bookmarks to give me more room for the main page. I THINK I did it very easily with a right click and close folder or some such thing. Worked great. I got to have more of my display to show on the page.

I am now incredibly frustrated that I can't get them back. I have done research and tried to follow the directions but can't get it to work. I have found Bookmark Tools and Options and I have "always show" checked. But I can't get my bookmarks back to the left of the main page where I can easily go to where I want to go.

I need help! Please. Very frustrating.

In Chrome I can browse my bookmark tree, right click on a folder and "Add Page", which directly adds the current URL to that folder. Firefox shows only "Add (a blank) Bookmark", "Add Folder", etc. No way to add the current page. Is there a way to add that I'm not seeing, other than dragging the URL physically?

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 before), since I had just recently done an [Export Bookmarks] & a [Backup]. Everything seems to have gone Ok, except that for every tag, all of the bookmarks listed under the [Name] column are duplicated. When I right-click & [Show In Folder], they both show in the same folder. When going onto their folder, they are only shown once, so there are no duplicates there. When I attempt to [Delete] 1 of the 2 duplicate entries they both get [Deleted], so I can only conclude that they are 1 in the same. But the question remains, "How can I fix this duplicate condition?"

Another related & interesting behavior is that, from any bookmark folder where you can clearly see there are no duplicated bookmarks, when you do a [Search] from the top-right-hand search-box, the "results" are also "duplicated", although you might need to sort them by clicking on the [Name] column control. So, I can go to any bookmark folder & clearly see that there are no duplicate bookmarks, but when you do a [Search], that's when you get duplicate entries. That leads me to believe that this is the result of the [Search] function, & thus for some odd reason the [Search] is generating "duplicate entries". And then perhaps, both the [Tag]s & the [Search] function are related.

Also, this "duplication" does not happen on newer added bookmarks, after the [Restore] was executed, & it's only a phenomenon that affects those bookmarks that were saved by the Bookmarks' Library [Backup] function, & thus this anomaly was introduced by the [Backup].

Actually, I just realized the problem is more complicated than I thought. The reason any search results in "duplicate bookmarks" is because there are 2 sets of folders, 1 set above the other, & if you don't scroll down all the way you won't see it. So that's why there are actually "2 Sets Of Bookmarks", because there are "2 Sets Of Folders", 1 above the other. The problem is that when you delete any "Duplicate Bookmark" you delete them both, & not just 1 of the 2 bookmarks.

I wonder if it would work, to "Delete All Bookmarks" & then do a [Restore]?

Could "Mozilla Support" answer that?

Don't know why every time I attempt to [Post A Reply] & get an "Error",... So I'm going to post my reply right here,...

Fix: (2024-02-19) Of course, I did some testing before I concluded what was the best approach, but since I noticed all of the "Bookmarks Folders" were duplicated under [Bookmarks Menu], an easy fix is to go to the "bottom duplicated folder", right on top of the [Other Bookmarks] folder, & "Select It" (by clicking on it) & [Delete] it (w/ the [Delete] key on your keyboard). Do this 1 by 1, until you reach the "bottom folder" of the bookmarks' folder you certainly don't want to delete. Close Firefox & then reopen it - to make sure Firefox takes care of any garbage-collection. Then do your Bookmarks' Library [Export Bookmarks To HTML] followed by a [Backup], & you are good to go.

Actually, I don't know what introduced the error. Don't know if it was Firefox's [Restore] function, or it could have been me (by accident) w/ some "unnoticed & unexpected" move of the mouse/trackball, which accidentally duplicated all of the folders w/o me noticing, & that is why all of the "Bookmarks" were "duplicated".

Happy Firefox Browsing,...

Hello, All along I have installed Firefox on my desktop pc with operating system Win. 7 and able to surf the internet etc. though I am aware that at my own risk that this is no longer supported. Recently there was a problem with my pc and I reinstalled Win 7 using the "Firefox Setup 115.4.0esr" where my Firefox account is now related to my gmail in accounts.google.com. From this NEW Firefox website all my previous bookmarks,history etc are not restored at all and instead it showed a fresh page on Bookmarks bar. Please let me know : 1). how to perform my PREVIOUS restoration of bookmarks, history etc ? I did not perform any "Sign in to Syn" because I fear that I will lose my previous bookmarks, history etc. 2). As a test only I keyed in my google accounts password in "Sign in to Syn" and was incorrect ? How can I retrieve/view my ORIGINAL password created in Firefox when I FIRST INSTALLED years ago ? 3). Does it mean that if my ORIGINAL password created can restore all my previous bookmarks, history etc if entered in "Sign in to Syn" ? 4). I DO NOT WISH TO change password because as per article read there is risk that I will lose some/all my previous bookmarks,history etc.

Thank You for your attention and early response.

Best Regards Vincent Ang gmail : [removed email from public]

After the last update clicking on a bookmark no longer opens the site. My bookmarks are all there they just don't work. Anyway to fix this or should I finally move to Chrome?

To resolve an issue that has been plaguing me, I did a clean install of Firefox. I followed some instructions I found on here that ensured that all I had to do was rename the existing Firefox folder to something else, download and run the installer again, and I should have done a clean install without losing my user data.

The issue I had has been fixed, but all of my add-ons and bookmarks are gone. I can get the add-ons back, but where can I find the bookmarks in the old Firefox folder?

Hi,

I have been trying to use the extension "Sidebery" to replace "Tree Style Tab"

If my tabs are nested, bookmarking the tab tree will give me nested folder structure in firefox's bookmark.

If I right click on the top level folder in the bookmark, select "open all in tabs", firefox will only open those bookmarks in the 1st level folder, but won't open those bookmarks in the nested folders.

I wonder is there a way to do it? That is, open all bookmarks in a folder with those in the nested folder, all at once?

Best, Jake

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from the toolbar, it would default to the last position observed, e.g. if I selected a bookmark from the middle, it'd open back up to the middle.

It's stopped doing that lately, and instead always opens to the top of the folder. I realize this sounds minor, but it's catastrophic for my use case. Anyone got any tips on how to make it revert to the previous behavior?

Am I understanding this correctly?

HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favicons, but HTML backup does?  

So, what I can do, is restore my (saved) bookmarks using JSON backup, then restore the HTML backup, this would get my tags and annotations, and the website favicons back? But the downside, I will need to remove duplicates?

I am trying to move my mobile bookmarks from Firefox to Brave. I've synced them with no trouble from Firefox Android to desktop. I can see a folder in the Firefox bookmark manager called "mobile bookmarks", and it contains all my mobile bookmarks. From there, I can open them in Firefox, Brave, Edge, and Chrome. No problem.

When I click "Import and Backup", then "Export Bookmarks to HTML", I'm able to save the HTML file to whatever location I like - desktop, Downloads folder, etc. However, when I go to open the file, it only contains the Mozilla default bookmarks. None of the "Mobile bookmarks" folder is visible. The HTML file is only 11 kb.

Screenshots are attached. Using Firefox version 113.0.1.

FWIW, I've also tried directly importing the bookmarks to Brave using their import feature (not using an HTML file), and Brave does not recognize any bookmark files whatsoever from Firefox. Getting really frustrated.

Bookmarks Sidebar Automatically Opening. Please advise how to stop. Suddenly started happening once before [April 7, 2022], self corrected itself. Happening again [April 6, 2024]

No windows/tabs with bookmarks are open.

⬛️ When using top menu bar to open a new window does not occur; ⬛️ When using current window to add a new tab does not occur;

⬛️ When right clicking Firefox icon in dock to open new window,

    New window opens with bookmarks open.

FF Version 124.0.2 Thank you for your time and help.

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had been saved in a folder created in Other Bookmarks? I discovered that when you delete a book-mark entry from drop down menu, the same entry is also deleted from its saved location in Other Book Marks. I was trying to reduce number of unsorted entries in drop down menu while saving (and retaining) the same link in the Other Bookmarks section and folder. I want to continue using the sorting and discrete folder saving possible with the Other Bookmark section but clean up the clutter in the unsorted bookmark section.