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  • Archived

Clearing name from autofill

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this? … (read more)

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this?

Asked by ColinH 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

youtube videos not playing but will in opera

For approximately three days now, I can't play any YouTube videos. I just get the spinning icon and suggestion to restart but it never resolves. I have tried a couple thi… (read more)

For approximately three days now, I can't play any YouTube videos. I just get the spinning icon and suggestion to restart but it never resolves. I have tried a couple things but am currently not all that savvy and just want them to work! They will play fine in Opera, but I hate switching browsers just for that site.

Asked by swager 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox won't open

Hello, Fireox has opened for me for years, but now it won't open! I get this error message: Secure Connection Failed <An error occurred during a connection to packag… (read more)

Hello,

Fireox has opened for me for years, but now it won't open! I get this error message: Secure Connection Failed

<An error occurred during a connection to package.onesearch.org. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.>

I can see the package.onesearch.org site trying to open BEFORE Firefox, but I am NOT trying to open it! I never even heard of it! Why would a site open at the same time as Firefox?

How do I delete package.onesearch.org from the opening? It is not in my bookmarks.

Thanks for your help.

Jeff K

Asked by Jeff Konczal 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

How to prevent future updates

Is there any clear way to prevent Firefox from automatically downloading and installing updates? I had checked the setting to prevent it being done without my choosing t… (read more)

Is there any clear way to prevent Firefox from automatically downloading and installing updates? I had checked the setting to prevent it being done without my choosing to do so: "Check for updates but let you choose to install them" but Firefox did not comply. What can a user do if Firefox will not comply with its own settings?

In government it's called autocracy, elitism and the only ones who like it are the ones in charge. Is that what's going on with Firefox?

LM

Asked by Txasslm 1 year ago

Last reply by Terry 1 year ago

  • Archived

Can't sign up for Disney Bundle

I'm getting a blank/black screen when I try to signup for Disney Bundle.... https://www.disneyplus.com/en-gb/sign-up?type=bundle What's going on...my settings? Which on… (read more)

I'm getting a blank/black screen when I try to signup for Disney Bundle....

https://www.disneyplus.com/en-gb/sign-up?type=bundle

What's going on...my settings? Which one/s...

Asked by Army1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox fonts are blotchy and unclear

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109. The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1… (read more)

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109.

The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1920x1200, so both are 16:10.

If I duplicate displays and just use the external monitor, which is what I have always done, Firefox renders all text as very blotchy, like a printer that is running out of ink.

Edge looks fine on the external monitor. I installed Chrome and it also looks fine.

I have a attached some sample images. I used my phone to take photos of the monitor. I noticed that if I used the Windows Snipping Tool or FF's built-in Take Screenshot that the image was darker and clearer in the selection box than when it's normally displayed.

I read a lot of comments on forums about various setting changes to try in about:config under gfx.font_rendering. Many folks say that has helped them. I tried lots of those setting changes, but none of them helped.

Also in those forums some folks said there was a change in rendering from FF 108 to 109, so I installed FF 108 but it looks no better.

Since I normally just use the external monitor, when I looked at the laptop, I suddenly noticed that Firefox on the laptop display looks fine.

Some online searching suggests using "Extend Display" in Windows if the laptop and external monitor resolutions do not match. I tried that and then Firefox looks fine on the external monitor. The laptop senses the different resolutions, it seems, and changes something that helps Firefox.

I prefer just using the external monitor. Duplicating the display is an option, though not my first choice. My other options are: Buy a new monitor with 2560x1600 resolution, except that I just bought this monitor recently so that's wasted money. Return the laptop since I've only had it 2 days and get one with a 1920x1200 display. I had considered one of those, but it was more expensive and opted for this one.

I'm trying to understand why this would only affect Firefox and not Edge or Chrome. Are there any ideas on that and if there is a way to remedy it?

Thanks, Ross

Asked by rd4web 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 98 for Windows

How can I prevent websites from tracking my mouse cursor? I was searching for the question for a long time and couldn't find any answers. Basically. I open a site, I wan… (read more)

How can I prevent websites from tracking my mouse cursor? I was searching for the question for a long time and couldn't find any answers.

Basically. I open a site, I want to click on Back or close the tab and it sends a pop up like "wait, don't go!" etc.

Any ideas? I think about extension or option in settings/configs.

I guess like my question is very unique or was skipped by search engines.

I hope for help.

Asked by Thomas 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Can I sync certain files only between 2 computers?

I've seen nothing that specifically says this can or cannot be done. It makes sense to me, a non-tech person, though. Why -- or how if it's now possible -- can I sync c… (read more)

I've seen nothing that specifically says this can or cannot be done. It makes sense to me, a non-tech person, though. Why -- or how if it's now possible -- can I sync certain files I select between 2 or more computers? For example, I'd like my "Documents" to be the same on my computers. But I see no reference to doing that. Sub-text: IF that were possible, will Firefox automatically sync so that the resulting file is the most recent version (assuming identical file names)? OR, will Firefox bring all individual files if they are different in any way even if they have the same file name?

Thank you.

LM

Asked by Txasslm 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

WARNING FROM MICROSOFT

I'm getting warning emails (2 so far) that windows 8.1 will no longer be supported after I think the end of this year and that I should buy windows 11. Since I use firefo… (read more)

I'm getting warning emails (2 so far) that windows 8.1 will no longer be supported after I think the end of this year and that I should buy windows 11. Since I use firefox exclusively, does this warning affect me? I'm not very computer savvy and am not sure what is the relationship mozilla firefox to windows (I think it's microsoft windows). I guess this computer has windows 8.1 but I'm not sure. Also, awhile back, microsoft edge showed up on my laptop but I've never even opened it, not even sure what it is. Not sure exactly when but I bought this Asus laptop but it's been several years. Thank you very much for any instruction and/or advice you may be able to give me. Randy Boone. [removed email + phone# from public]

Asked by p.a.boone 1 year ago

Last reply by James 1 year ago

  • Archived

cant open some website

I need help I cant log into my health plan, I click on log in it brings me to name , pasword etc but nothing happens, the little round thing on the center does not rottat… (read more)

I need help I cant log into my health plan, I click on log in it brings me to name , pasword etc but nothing happens, the little round thing on the center does not rottate. please help i am not computer savvy. Thanks for any help you can give me.

Asked by lorray219 1 year ago

Last reply by cor-el 1 year ago