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Browser Support

I can no longer login into https://www.amwater.com/ website to pay my bill. See attached message telling me that I need to install a different browser. Well I tried to u… (read more)

I can no longer login into https://www.amwater.com/ website to pay my bill. See attached message telling me that I need to install a different browser. Well I tried to upload a print screen of the error message that I'm getting, but your site is unable to finish the upload. It just keeps saying " Uploading AMWater.png

Asked by simpleman2 1 week ago

Last reply by cor-el 1 week ago

Bug with filling in the input of type "time" in Firefox

I added an input of type time, and the problem is - I can't fully fill it in(cant fill in seconds part). I have recorded a screen cast to visualize this problem. Kind r… (read more)

I added an input of type time, and the problem is - I can't fully fill it in(cant fill in seconds part). I have recorded a screen cast to visualize this problem.

Kind regards, Denis

Asked by ellan.62 2 weeks ago

Last reply by cor-el 1 week ago

Border around content is too wide (changes with resizing)

On (maximized) startup, the border surrounding a page's content is too large (image Startup.jpg). The issue is easy to see when Firefox is resized. The border for an 898 … (read more)

On (maximized) startup, the border surrounding a page's content is too large (image Startup.jpg).

The issue is easy to see when Firefox is resized. The border for an 898 pixel wide window (898.jpg) is very large, while enlarging the window one pixel (899.jpg) results in a small or non-existent border.

Windows 7 Firefox 101.0.1 (64-bit) Screen 800x600 at 125% magnification (I'm partially sighted)

Asked by john769 1 week ago

FF Radio Silence on Floating Videos for TWO YEARS

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- noth… (read more)

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- nothing. If the developers are incapable of solving this go ahead and tell us ! We can look for other browser options. I have researched everything to do with the matter and the topic just round and round and round in circles. Dozens claim to have the answer but they are all full of hooey. Simple question -- time to start looking for options other than FF ?

Asked by JoeJupa 4 weeks ago

Last reply by cor-el 1 week ago

Microsoft OneDrive won't load from OWA Outlook Web App

When trying to navigate to OneDrive from Outlook or Hotmail the Microsoft OneDrive page won't load. When you poen the page in a new tab by right clicking on the link and… (read more)

When trying to navigate to OneDrive from Outlook or Hotmail the Microsoft OneDrive page won't load. When you poen the page in a new tab by right clicking on the link and choose to open a new tab, you can then short the link to the .com/ and then the page will load. Edge doesn't have an issue loading OneDrive from any other MS app, just FireFox. Any insight to why? Its a new issue, didn't use to be a problem.

Asked by Brad 1 week ago

TLS failure USPTO.gov

URGENT - I was logged into USPTO.gov and suddenly could not log in: bad request this combination of host and port requires TLS I have tried FireFox and Google Chrome to h… (read more)

URGENT - I was logged into USPTO.gov and suddenly could not log in:

bad request this combination of host and port requires TLS

I have tried FireFox and Google Chrome to https://USPTO.gov with no solution. Thanks, John

Asked by TEXANDCorp 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Firefox & The Root

Oh, this is obnoxious. I don't want to use Forums or Community whatever to report this problem. UGH It doesn't happen with Chrome, so something is wrong with Firefox. Eve… (read more)

Oh, this is obnoxious. I don't want to use Forums or Community whatever to report this problem. UGH

It doesn't happen with Chrome, so something is wrong with Firefox. Every other update seems to break that website. Whenever I go to comment, the links don't do what they're supposed to do. When I submit a comment, Firefox just spins forever, and I refresh the page and see that my comment did indeed post. For every friggin' comment? UUUUUGH! From trying to see the Pending posts to simply clicking 'Load more comments', everything is broken in that section of articles.

I can manage to see pending posts if I toggle the 'Sort by' to something else, but I can't see all the comments because clicking on 'Load more comments' just sits there doing nothing. Sometimes there are comments and Firefox acts like there are none. I double checked by using Chrome and could see everything.

What's wrong with Firefox? It's getting so convoluted, I'm having a tough time wanting to use it anymore, and I've been using this browser for a long, long time.

I don't feel like showing any images of this, because you can't see what isn't available to be seen. Oh, and if one more green tech tells me to clear my cookies & cache, I'm going to pull the rest of my hair out, and it's hard to grab because it's disappearing on me ... hahahahaha. If that's the problem, then why don't I have to do that with Chrome? Is Firefox stepping on itself? Clearing that makes me have to login to a crap-load of websites and isn't a catch-all solution. Like the old ctrl-alt-del to fix frozen computers; BAD IDEA!

Asked by King Ray 1 week ago

Last reply by Paul 1 week ago

the moving objects and gifs are moving very slow on firefox and moving very fast and smooth on google chrome . any flags or options to make this objects and gifs and shapes moves fast. very low fps

the moving objects and gifs are moving very slow on firefox and moving very fast and smooth on google chrome . any flags or options to make this objects and gifs and shap… (read more)

the moving objects and gifs are moving very slow on firefox and moving very fast and smooth on google chrome . any flags or options to make this objects and gifs and shapes moves fast.

Asked by adhmomran 2 weeks ago

Last reply by Dropa 2 weeks ago

Firefox reports this server is down; Chrome disagrees

This site connects with Chrome & Edge, but Firefox reports "Error 521 Server is down". http://docs.imsidesign.com/projects/TurboCAD-2022-Userguide/ … (read more)

This site connects with Chrome & Edge, but Firefox reports "Error 521 Server is down".

http://docs.imsidesign.com/projects/TurboCAD-2022-Userguide/

Asked by jrlind55 2 weeks ago

Last reply by cor-el 2 weeks ago

Hard to read greyed txt everywhere window 7, 10 and Firefox

Hello all, I have searched everywhere and tried all the suggestions but being a little visual challenged I have a terrible time viewing all this light grey txt I'm gettin… (read more)

Hello all, I have searched everywhere and tried all the suggestions but being a little visual challenged I have a terrible time viewing all this light grey txt I'm getting on the newer Firefox. Some versions back I could just install a windows classic theme that replaced everything and made txt easy to read, but today that theme no longer works due to Firefox updates. Yes I can use a High Contrast theme that helps some but it looks Butt Ugly and is annoying. I'm sure a lot of other folks are having this problem from all the messages I'm reading about the problem. Is there a sure way to get BLACK text on my screen? If not maybe it's time that Firefox gets an update that fixes this issue. I would appreciate any help you folks can give me. Regards,

   Hreagle

Asked by Smokin' Eagle 2 weeks ago

Last reply by Terry 2 weeks ago

I am unable to post comments on a particular blog. It just says "sign in with google" but firefox will not allow me or show me how to do that. Help.

I have posted comments on https://puzzles.blainesville.com/2022/06/npr-sunday-puzzle-jun-5-2022-do-you.html?lr=1 for many years but now I just receive SIGN IN WITH GOOGLE… (read more)

I have posted comments on https://puzzles.blainesville.com/2022/06/npr-sunday-puzzle-jun-5-2022-do-you.html?lr=1 for many years but now I just receive SIGN IN WITH GOOGLE, but when I click on it nothing happens. HELP.

Asked by Ron 2 weeks ago

Last reply by cor-el 2 weeks ago

My account was compromised and now I receive email notifications in Japanese - How can I change these back to English?

My account was compromised and now I receive email notifications in Japanese - How can I change these back to English? (and yes, I've changed my Firefox password) My Man… (read more)

My account was compromised and now I receive email notifications in Japanese - How can I change these back to English? (and yes, I've changed my Firefox password)

My Manage Account screen on Firefox Mobile is also in Japanese.

Email Notification in Japanese

Manage Account screen in Japanese

Can anyone please help?

Asked by aj.cabigao 2 weeks ago

Last reply by Dropa 2 weeks ago

Firefox v101.0 displays only blank white screens

I was upgraded to 101.0 last night, now firefox only displays blank white screens. No other updates to the computer happened (windows10). How can this be fixed? thx ,-m … (read more)

I was upgraded to 101.0 last night, now firefox only displays blank white screens. No other updates to the computer happened (windows10).

How can this be fixed? thx ,-m

Asked by w_ca 2 weeks ago

Last reply by user1395619 2 weeks ago

"New tabs appearance - The lack of clear lines separating tabs is driving me insane!" Again

There was already such a question, but it is in the archive and the answers previously given to it by technical support are no longer relevant (the browser.proton.enabled… (read more)

There was already such a question, but it is in the archive and the answers previously given to it by technical support are no longer relevant (the browser.proton.enabled parameter no longer exists). How to return separators as lines in favorites? It's terribly annoying when it's just extended spaces. Not everyone has a perfectly developed eye gauge.

Asked by Quarashi 2 weeks ago

Last reply by cor-el 2 weeks ago

How to switch to a favored profile after downgrading

I'm using and old operating system on my computer, and the latest version of Firefox seems to overtax my graphics card, even with the most mundane websites and functions.… (read more)

I'm using and old operating system on my computer, and the latest version of Firefox seems to overtax my graphics card, even with the most mundane websites and functions. So, I had to downgrade versions to the one just previous to today's update to even get here. However, it makes you create a new profile instead of using an existing one. Is there some way to get around this?

Asked by FireFoxFan1 2 weeks ago

Last reply by cor-el 2 weeks ago