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  • Archived

Can't create 'New Folder' in bookmark dropdown and can't name/rename folder in Bookmarks Menu.

Can't select for 'New Folder' in 'Chose' when I bookmark. 'New Folder' is not highlighted. The window says 'Quick Bookmarks is disabled. Is that the problem? How do I ena… (read more)

Can't select for 'New Folder' in 'Chose' when I bookmark. 'New Folder' is not highlighted. The window says 'Quick Bookmarks is disabled. Is that the problem? How do I enable it?

Asked by fershitzen 1 year ago

Last reply by moz2u 1 year ago

  • Archived

Roll back to the previous version

New Firefox version 112.0 turn my browsing to hell. It logs off me from all sites when I switch off my computer and after I come back online read cookies wrong. How can … (read more)

New Firefox version 112.0 turn my browsing to hell. It logs off me from all sites when I switch off my computer and after I come back online read cookies wrong.

How can I roll back to the previous version?

Please just answer to MY question. No dreams and fantasies, please.

Asked by valery.egorov 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox 113.0.1 Checksum error installation file

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message d… (read more)

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message due to a Checksum error. All others versions of Firefox downloaded can be checked correctly by 7Zip, but this installation file show an error message that I never have received. Is there a problem with the file? Thanks

Asked by enriquespain 1 year ago

Last reply by lexluthermiester 9 months ago

  • Archived

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

JAVA not working

i had a problem with my java on my windows 7-- 64 bit computer i put a a 64 bit java and put in the websites URL THE SECURITY ON THE JAVA problem was set on low when i go… (read more)

i had a problem with my java on my windows 7-- 64 bit computer i put a a 64 bit java and put in the websites URL THE SECURITY ON THE JAVA problem was set on low when i go to the web site ( k3fef sdr the web site tell me i do not have the JAVA program and will not open up any ideas thank you gregory oidar7295@optimum.net

Asked by greg1948 3 months ago

Last reply by James 3 months ago

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (read more)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 2 months ago

Last reply by cor-el 1 month ago

  • Archived

Closed Caption is out of sync with Audio on HULU and Prime Video Works great with Netflix, HBO Max, Disney

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU a… (read more)

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

Asked by Bill 11 months ago

Last reply by chzuck 11 months ago

  • Archived

Firefox not loading Instagram

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot att… (read more)

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

Asked by FireFoxFan1 1 year ago

Last reply by DjFunkyDog 8 months ago

  • Archived

How to fix Firefox so that it uses the default (globe) icon for all un-visited bookmarks, as it did before?

Using YouTube for example... Previously, when I bookmarked a page/video (URL), if the newly bookmarked page (URL) had previously been visited, the bookmark would be disp… (read more)

Using YouTube for example...

Previously, when I bookmarked a page/video (URL), if the newly bookmarked page (URL) had previously been visited, the bookmark would be displayed in the Sidebar (or Toolbar) with a typical "YouTube Play Button" icon (favicon). But, if the newly bookmarked page (URL) has never been visited, then the bookmark would be displayed in the Sidebar (or Toolbar) with a default "Globe" icon (favicon).

I almost always create bookmarks by dragging links/URLs from the browser client area to a folder in the bookmarks list in the sidebar (and sometimes/rarely, to a folder on the Bookmarks Toolbar). But the same happens if I manually create a new bookmark to a "Visited" or "Un-visited" page.

Recently, this behavior just changed "without notice"...

Now, when I drag a link/URL from a the "Recommended videos column" on the right side of a YouTube page/video, to the bookmarks list in the sidebar, the bookmark is ALWAYS displayed in the Sidebar (or Toolbar) with a typical "YouTube Play Button" icon (favicon), regardless of whether the page had previously been visited, or not. Also, existing bookmarks for un-visited pages that were previously created, and were previously displayed in the Sidebar (or Toolbar) with a default "Globe" icon (favicon), are now displayed in the Sidebar (or Toolbar) with a typical "YouTube Play Button" icon (favicon).

How can I bring back the previous behavior of displaying bookmarks of un-visited pages/URLs in the Sidebar (or Toolbar) with a default "Globe" icon (favicon)?

Asked by Myfirefox21 6 months ago

Last reply by cor-el 6 months ago

  • Archived

MSN home page

When I open my MSN home page, there is no sign-in showing. I have 'Keep Me Signed in' selected but occasionally I do need to sign in again or I want to sign out to sign i… (read more)

When I open my MSN home page, there is no sign-in showing. I have 'Keep Me Signed in' selected but occasionally I do need to sign in again or I want to sign out to sign in to another account, which is not an issue. Now, no sign-in. A few notes. When I open Outlook to view E-mail, my E-mail IS available & I can now sign in to my other E-mail account from there. When I open MSN in my tablet, MSN sign in is available. Tablet not using Firefox, so I thought this may be a Firefox issue. Let me know any thoughts. Great Thanks, Lee

Asked by penguinlee 9 months ago

Last reply by James 9 months ago

Firefox detected a potential security threat and did not continue to noodlemagazine.com because this website requires a secure connection

Firefox detected a potential security threat and did not continue to noodlemagazine.com because this website requires a secure connection … (read more)

Firefox detected a potential security threat and did not continue to noodlemagazine.com because this website requires a secure connection

Asked by sabbirmultimedia 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Archived

prompt forced in on 114.0.1 advertising firefox product

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intenti… (read more)

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intentionally annoying, "thing" from MY PC(of course Mozilla couldn't be bothered to tell us they were installing a continuous advertisement for google, and FORCE installing it as search engine). I want this endless advertisement removed, post haste.

Asked by henryjames6 10 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

Profile

Hello. I suspect there was a cyber attack on April 1 2024. All of a sudden,having problems crashing with more than 1 browser. My Brave browser would open,and then crash w… (read more)

Hello. I suspect there was a cyber attack on April 1 2024. All of a sudden,having problems crashing with more than 1 browser. My Brave browser would open,and then crash with multiple tabs that had been saved. My Mozilla history was cleared,and I want it back because I need to find all sites I have visited from time to time for logins etc,but they are now gone.I have tried importing all of my Brave history,login forms to Firefox,but not sure where to located them or where they would be stored.

Right now i am focused on getting a Firefox profile from before April 1

I have never had to deal with this sort of thing before so i am saying that i may be somewhat noobish on this.I just want some expert instruction on what to do here,and how to do it.I,m not 100 percent sure if i can do it correctly on my own by googling this myself,then attempting it.Brave continues to open then crash right after,so I dont know whats going on there with the userdata folder in the appdata folders with regard to Brave. Everytime i try to install an older version of Brave,it says i already have a curent version of it,and i dont want to uninstall brave then reinstall it again,or not sure if i should do this. ThankYou.

Asked by cs999 1 month ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago