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  • Archived

When I'm signed into my account at target & clinique,I'm unable to check out.

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I c… (read more)

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I cannot check out.

Asked by natassiaxsavier 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Unable to clear cache - gmail and youtube GB monsters

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousand… (read more)

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Asked by smile12 2 years ago

Last reply by James 1 year ago

  • Archived

Loading a web site

I am not able to load www.washingtonpost.com despite providing exceptions in all privacy and security exceptions. I am currently operating in "Strict" but the same thing… (read more)

I am not able to load www.washingtonpost.com despite providing exceptions in all privacy and security exceptions. I am currently operating in "Strict" but the same thing happens in "Standard". Most of my attempts are from links, but it won't load if I just load in a https. This does not happen if I use Safari as my default browser or just enter the web site on Safari.

Asked by fordrd 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot upload files or add attachments in Firefox

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things li… (read more)

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things like adding attachments to Gmail messages, uploading photos to Facebook, or uploading media to my Wordpress site. There is no error message or pop-up box -- when I click "attach" or "upload" absolutely nothing happens.

The same files upload without issue via Safari or by using Firefox on my older Macbook, so it's not a file-specific or website-specific issue.

How can I correct this? I like using Firefox as my default browser, and it's annoying to have to switch over to Safari every time I want to upload a file. I've searched older posts here, but the suggested fixes (restarting your computer, making sure location services are enabled) do not do anything.

Asked by rebeccadfrey 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

genral problem with metamask notification which it pop up in extreem small window

dear support team , i am using metamask wallet with macbook m1 and i wanna report a very general problem which everyone have with metamask notification in firefox brows… (read more)

dear support team , i am using metamask wallet with macbook m1 and i wanna report a very general problem which everyone have with metamask notification in firefox browser , the notification always pops up in extreem small window and it is very bad , it must pop up like other browser such as chrome and etc . please check and fix this problem [[problem with metamask notification extremm small window|https://www.reddit.com/r/Metamask/comments/rrjk47/problem_with_notificationsi_worck_whit_firefox/]]

Asked by aryancyrus.5lion 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't import or restore backups into a new profile

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from m… (read more)

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from my old profile (on a separate machine, copied to the rebuilt machine) but restore from that file failed ("Unable to process the backup file.") and the HTML import seemingly did nothing - the operation completed without error but nothing changed. Any suggestion on how to get the bookmarks moved over?

Asked by kalkin 1 year ago

Last reply by Terry 1 year ago

  • Archived

When selecting the link to Kine Mania TV a pornsite is inserting itself

A subscription service I purchased (Kine Mania TV) has on several occasions gone to a porn site. I have enjoyed many hours of wholesome TV series and movies at Kine Mania… (read more)

A subscription service I purchased (Kine Mania TV) has on several occasions gone to a porn site. I have enjoyed many hours of wholesome TV series and movies at Kine Mania TV - but HATE it when smut shows up instead! Please advise - this is scary stuff for an old lady. I took screen shots of the web address if you need me to provide. Nadeane Mannion

Asked by peaceriverdesigns 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox settings -- recover after MacBookPro OS update

Hello Support: My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings . I would like t… (read more)

Hello Support:

My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings

. I would like to recover my Firefox settings. Is this possible? Is there a step by step "punch card" list to get the set back for the former state?

--Regards, Richard

Asked by rbfall 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to delete the App from Firefox Marketplace

Hi, We submitted our app to the market place a long time ago, but we're trying to make some changes, and we've lost access to the firefox account that was used for the m… (read more)

Hi,

We submitted our app to the market place a long time ago, but we're trying to make some changes, and we've lost access to the firefox account that was used for the market place. We're currently attempting to remove the application from the market place; could we please receive assistance with this?


Application Name - YoCoBoard

Please let us know if any more information is required.

thanks

Asked by gajendran.mohan 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox peculiarities

1. What do I need to do so that when I answer questions in an online survey by checking a box a mark actually shows up in that box? Increasingly the box remains blank but… (read more)

1. What do I need to do so that when I answer questions in an online survey by checking a box a mark actually shows up in that box? Increasingly the box remains blank but I know my question -- which I hope was entered in the right box -- was registered because the "Next" button works.

2. Also, more and more I cannot connect to a website that Firefox thinks may not be safe but it is and I have to "temporarily" inactivate the block. How can we fix that?'

Asked by Em-Ess 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Right-Click Select All disappeared in later versions of Firefox

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage an… (read more)

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage and right-click and click on "select all" to copy all of the text, the text does not get copied. I have found this on websites and especially in blogger. I'm wondering if there's some setting I'm not aware of, or if Mozilla just completely did away with that ability.

Asked by soofeenee2 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox opens new window each time I open it (Mac)

Hi guys: I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window o… (read more)

Hi guys:

I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window other than the one I'm working on which is **really** annoying! What can I do to prevent this? Is there some adjustment in preferences I'm not aware of? Please help!!

Thanks much,


Kelli

Asked by kelli2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Suddenly last week, I am not able to download attachments in AOL email. I can download them in Chrome, so the problem isn't AOL, it'sFirefox. I have cleared cashe & cookies and disabled enhanced tracking protection, still I can't download attachments.

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried… (read more)

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried clearing cache and cookies, disabling enhanced tracking protection. What else can I do?

Asked by LisaDuggan 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

restoring bookmarks & passwords after forgetting password

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password? Feeling overwhelmed by the optio… (read more)

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password?

Feeling overwhelmed by the options I found listed!

Sarah

Asked by Sarah By 1 year ago

Last reply by FredMcD 1 year ago