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  • Archived

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

how to switch from extended support to standard release?

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Fi… (read more)

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Firefox, which may have newer features supported. How do I switch to that?

Asked by carl 1 year ago

Last reply by Terry 1 year ago

  • Archived

Unable to SAVE posts on Facebook with Mac, I can with IPhone

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?… (read more)

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?

Asked by BBea03 6 months ago

Last reply by Terry 6 months ago

  • Archived

DRM and Widevine Content Decryption Module

I recently refreshed Firefox and now I am having trouble streaming some news channels from my TV provider. The message I get is "FIREFOX IS INSTALLING COMPONENTS NEEDED … (read more)

I recently refreshed Firefox and now I am having trouble streaming some news channels from my TV provider. The message I get is "FIREFOX IS INSTALLING COMPONENTS NEEDED TO PLAY THE AUDIO OR VIDEO ON THIS PAGE. PLEASE TRY AGAIN LATER."

I went to my Settings under DRM and found some articles on how to watch DRM content. I dug a little deeper and went to Manage Your Plugins and noticed two Enabled Plugins - OpenH264 Video Codec and Widevine Content Decryption Module provide by Google.

Under the Widevine plugin, there is a message highighted in yellow that reads - Widevine Content Decryption Module will be installed shortly.

It's been like this for 2 days and I don't know what to do next.

Asked by ravioli18 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Amazon Video not playing

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video… (read more)

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video Unavailable- We're experiencing a problem playing this video, for assistance, etc..." I pulled up Chrome and the movies are playing just fine there. I put FF in 'safe mode' and the video is playing, so what does this tell me? If I can play the movie in safe mode why not in regular mode? Keep in mind that I was watching other movies earlier in the day and nothing changed during the day, I didnt download anything new, just business as usual. So what do I do now if the vid plays in safe mode and not the regular mode?

Thanks very much for any help.

Asked by SunnySkyez 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Keeping a record of all open windows and tabs

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference). I am upgrading my os on my Mac and so… (read more)

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference).

I am upgrading my os on my Mac and somehow either a) keep all the windows with all their tabs open (preferable) or b) easily create some record of what they all are so I could relaunch them if a) is impossible.

How can I do this?

Asked by l569 8 months ago

Last reply by TechHorse 8 months ago

  • Archived

How to best organise tabs without keeping windows/tabs open all the time

Let's say I have 20 windows open, each with 30 tabs on. Instead of these windows consuming resources and sitting open, I want a really, really easy way of "saving" each … (read more)

Let's say I have 20 windows open, each with 30 tabs on. Instead of these windows consuming resources and sitting open, I want a really, really easy way of "saving" each window as is (as they're organised by topic), closing them, and then by hitting just a couple of buttons voila, I can see all the potential windows, select what I need and have it open, and easy to shut again in reverse.

How can I do this? I can't make head nor tail of Firefox bookmarks - have examined the menu option, have read the articles, still as clear as mud. For example, "save all tabs" doesn't seem to mean save all tabs, it just means save tabs in the window you've maximised. Then after creating its own folder in Bookmark menu, when I added a new tab to it I thought that would update. It doesn't. Then I manually did another "save all tabs" for that menu - and the new tab didn't appear.

I don't even know if Bookmarks is the way to even attempt what I'm trying to do here in my question. Does anyone have any great tips on how to minimise the firefox window clutter, but have it really accessible easily?

Thanks.

Asked by l569 8 months ago

Last reply by t.r.ernst 8 months ago

  • Archived

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens link in BOTH current tab and a new background tab.

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background… (read more)

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background tab. This has started occurring in the last few days (mid Aug 2023). This is especially a problem when viewing CraigsList where it was very helpful to be able to cmd-click on links of no interest to mark them as "read" while remaining on the main list page. Now it is necessary to back up to previous page (main list) after clicking on each link... Is this perhaps a recent change (I had auto-update turned on)?

Asked by garth4 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

My bookmarks aren't syncing across devices, even though I'm signed onto Firefox on both

I have the latest version of Firefox installed on my iMac and my MacBook Air, and even though I'm signed into my same Firefox account on both, and have synced bookmarks o… (read more)

I have the latest version of Firefox installed on my iMac and my MacBook Air, and even though I'm signed into my same Firefox account on both, and have synced bookmarks on both, the bookmarks on my toolbar on each device are different.

How do I get the same Toolbar bookmarks on both devices?

Asked by belbagay 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Whether iMac will continue to install Firefox updates

I am using an iMac that uses MacOS High Sierra version 10.13.6. Because of its age, it cannot use an operating system beyond High Sierra. When I selected to update Fire… (read more)

I am using an iMac that uses MacOS High Sierra version 10.13.6. Because of its age, it cannot use an operating system beyond High Sierra. When I selected to update Firefox today, Apple generated a message that said Firefox would no longer work on my computer. Firefox 102.14 Oesr (64-bit) is installed and seems to work.

Will I no longer be able to update Firefox?

Asked by smhgillett 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Kludgy Firefox browser

I am getting SO tired of being told to stop or close the page THAT I AM USING to speed up my browser. How is that going to help anything? If I stop the page that I am U… (read more)

I am getting SO tired of being told to stop or close the page THAT I AM USING to speed up my browser. How is that going to help anything? If I stop the page that I am USING, then I cannot do what I want to do. How about you stop cramming in so much garbage that the browser cannot run properly?

And, yes, I know...this is an obsolete computer....so what?

Asked by thomasrose17 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Cannot change autoplay settings

I have two websites listed as exceptions in my autoplay settings that I cannot remove. Please see the attached image to see the addresses. I cannot remove these website… (read more)

I have two websites listed as exceptions in my autoplay settings that I cannot remove. Please see the attached image to see the addresses.

I cannot remove these websites and I cannot change the settings to block all audio & video.

Anyone have any idea on what might be going wrong and how to fix it?

I am using the current versions of Firefox on my 2008 MacPro, My 2014 MacBook Air and my 6th Gen iPad.

Thanks!

Asked by Chaz 9 months ago

Last reply by Terry 9 months ago

  • Archived

import from either safari 10.13 mac os or iphone passwords?

Hi, I exhausted almost every option, but I can't figure out how to import safari 10.13 passwords from mac or from iphone passwords settings section into an export file to… (read more)

Hi, I exhausted almost every option, but I can't figure out how to import safari 10.13 passwords from mac or from iphone passwords settings section into an export file to upload. help????

Asked by Vince 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

lost bookmarks

I have lost all bookmarks. Manage Bookmarks does not help, selecting a restore from last 3 or 4 saved does not change anything. I am running Mac. I am frustrated. Please … (read more)

I have lost all bookmarks. Manage Bookmarks does not help, selecting a restore from last 3 or 4 saved does not change anything. I am running Mac. I am frustrated. Please help.

Asked by rgustaitis 10 months ago

Last reply by cor-el 10 months ago