Firefox Support Forum

Hello, I've already contacted you because of a problem that I encounter with the functioning of my browser that cracked without explanation. The problem was that I was working on inpravate navigation and I can't find back the internet pages that I was watching. I don't know if there is a possibility to reach them back and I'm afraid I'll can't get them if I turn my computer of.

I need a quick answer because I'm afraid that my computer could crash because it's lit since a while.

Thank you for your answer.

Dear, I always have a lot of tabs opened and I guess I had one too many opened yesterday. Already I had to recover my settings after a crash the day before. So I had the crash and restarted the pc yesterday evening. All my tabs were gone, so I shut down the pc and started up again this morning and still no sign of restart or nothing of my tabs, history, all my Linux worksheets were completely empty accept for this page... I went to settings to restart the previous settings but it always does that automatically, and it only started the one I was in this morning (the empty one) I tried for a crash rapport but could not find one. How do I get everything back, please ?! I need to get the tabs back before this previous session! Please help... Where can I find them? What can I do? I can't have lost them all ... I will go nuts .. Please help me! My system is a Linux Mint 21.0 version, I think Thank you so much! Nadine

Hello,

Sorry to contact you again but my problem is still not solved and it's urgent.

I still doesn't have turned my computer off in case that you could help me find my pages back. I have no one else to help me with this problem and I deeply need the websites I was surfing on. I'm not sure I can find them by myself and I don't have much time for that.

Thank you for helping me and answering my request.

If I try to access https://bugs.cacert.org I get an error message: SSL_ERROR_EXPIRED_CERT_ALERT

If I access to the same site with chromium browser, there is no such error message, even more: I can access the certificate with the following information: valid until 2024 (see complete cert as picture).

Why this obviously wrong error message? How can it be circumvented (a warning might work, but a blockade?)?

I use Linux, but know nothing about it. My brother installed Mint on my desktop; he was my Computer Guru, but he has passed away. I need to update from FF88 to at least 99. Can you help me, please? Many thanks if you can.

I'm sure I'm not alone in having an old email address stripped off the server when changing broadband supplier. Unfortunately, most services use email as user ID, hence I have an old F'fox a/c - my first - for which I have long since forgotten the password, which uses just such an email. As a consequence, I can neither change the email nor delete the a/c - F'fox seems to insistst on a user knowing a/c password in order to change email (understandable), or delete the a/c (slightly less understandable). So it 'helpfully' tries to send a password re-set link to ........the a/c email, which of course no longer exists & thus I cannot access. May be just my (mis)perception, but because this was my first a/c, F'fox seems to default to the now inaccessible a/c - one reason why I wish to delete it. Is there another method whereby I can delete this old a/c, or is it doomed to wander the ether for eternity?

i lost my previous tabs and i couldnt recover them. they were no were to be found in history. i need to restore tabs to a previous time or date to recover them and there is no such option, as i accidently closed the new tab and now its overwritten " previous" tabs.

I am happily running Mac OS 10.13.6 (High Sierra) on my MacBook Pro (mid 2012). This OS allows me to use my many 32 and 64 bit apps and have excellent control of my laptop. My bank is saying that my browser (Firefox 88.0.1) needs to be updated. When I check system requirements at mozilla, any newer Firefox claims to need an intel x86 processor INCLUDING the version of Firefox I am now using. My Mac has an intel Core i7 processor. When I click on about Firefox, I'm offered to update to 109.0.1. Will this update actually work for me without losing any functions I already have? Is there a better choice for my Mac and Firefox?

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bookmarks, anything other than Lockwise Data was still there.

I made an account (this one) as i previously did not have one in hopes of somehow fixing that; then after searching for solutions i checked for an "old data" file (does not exist) and checked about:profiles (i have a second profile named "default" that has absolutely zero saved data on anything, i dont know where it came from or wheter it was ever used). The profile that i use ("default-release") was active and that was that.

Then i checked Appdata/Roaming/.../theprofile (from the profile page) and was relieved to find that both "logins.jason" and "logins-backup.json" contained my Login data: The Username and Password (encrypted), formSubmitURL, giud, enctype, etc. I made a completly seperate backup in case something i do ends up deleting those. Since the passwords are encrypted i cannot add them one by one to Lockwise.

I dont know why they dont appear when i check my Login data or try to use the data on any Website. Can i manually "import" the file into Firefox so that it automatically decyrpts the passwords?

My Linix Mint will not auto update. I have down loaded update, but will not update. I have gone into the "Terminal" to update everything, would not update. I have FireFox 88 and need to get 107 on my system so I can access some sites. Any help would be great.

Thank you Paul

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- nothing. If the developers are incapable of solving this go ahead and tell us ! We can look for other browser options. I have researched everything to do with the matter and the topic just round and round and round in circles. Dozens claim to have the answer but they are all full of hooey. Simple question -- time to start looking for options other than FF ?

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my online bank! I have contacted the sites involved and they cannot understand why. I have cleared Cache, cookies etc. I'm using FF 88.0 on Ubuntu. Can you help?