Firefox Support Forum

I used System Restore in Windows because I lost my Search Engine in Firefox and it didn't exist in "Customize Toolbar" option. I researched how to get the Search Engine back but nothing worked. I thought System Restore would solve the problem. Now I can't restore my previous Firefox session. And I can't find a sessionstore.jsonlz4 file. I read you have to rename a file in sessionstore-backups folder to sessionstore.jsonlz4 but I don't know which file to rename. I also read you can restore a recent upgrade.jsonlz4 but that is dated 3/5/24. I loaded previous.jsonlz4 file using the Scrounger tool but that didn't restore the session I had. (The previous.jsonlz4 file is dated 3/22/24 about 45 minutes ago.) I want to restore the session I was using earlier in the day. And "Restore Session" option has disappeared from the Firefox History dropdown menu. I tried the "Restore Firefox" option but that didn't help anything and it made my dropdown menus disappear. I have no idea how to get the session back that I was using earlier in the day.

Why do pdf bookmarks with # and the name of the bookmark like #chapter 1 not work? Bookmarks with # and page=3 work correctly. The bookmark-names works in chrome and edge.

https://www.xxx.ch/documentname.pdf#bookmarkname doesn't work https://www.xxx.ch/documentname.pdf#page=3 work

Both working in chrome and edge and pdf viewers

Every time I turn on my computer or try to access G Mail and Google Calendar, I have to sign in. This did not happen in previous versions (I am now using 124.0).

Can anyone explain why this is so? I am missing something?

Will appreciate any guidance to solve this issue.

Hector

Hello,

For some reason my toolbar has disappeared from the right side of my screen. I have tried unsuccessfully to get it to show. Please help.

Barbara Amos

I was using firefox for a while and i have to format my pc because of a problem and when i download it again i sync it something came back but not all of them my passwords mostly came back and all my extensitions also back but i have a lot of container and none of them came back and i sent a mail for you but it was Turkish and i get back replied and support guy said we are only taking message as a English and he said i translated your message and be sure you sync the right account and if is it the right account you can also. If you have another device that does have the data, then you can create a backup and manually restore it following the instructions in this article: that what he said but i dont have and ex data and i want to figure it out is it possible to take my cointainers exactly same because the most important reason of using firefox for me was containers.Have a good day.

I'm using the current version of Firefox 124.0.1 (64-bit). I recently noticed that when I print -- there's no webpage title or URL address with date on the bottom even when I have checked and selected print headers/footers before printing. Is this a bug? Can you please help me? Thank you.

The news appleared in Indian press and it says do not use mozzila . Please advise: the link follows;

https://timesofindia.indiatimes.com/technology/tech-news/government-issues-important-warning-for-mozilla-firefox-web-browser-details/articleshow/108710664.cms

Please advise

Avi

After Ubuntu updated the GPU driver, Firefox stopped rendering and only works when disabling hardware acceleration. See screenshot attached. I'm using ubuntu/ RTX4090 and nvidia-driver-535 (propietary, tested). Attaching the apt upgrade logs that caused this to happen. Firefox is the only application that suffers from this.

Is there any fix happening soon for this?

``` Install: linux-modules-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-extra-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-objects-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), nvidia-firmware-535-535.161.07:amd64 (535.161.07-0ubuntu0.22.04.1, automatic), linux-signatures-nvidia-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-hwe-6.5-headers-6.5.0-26:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-image-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-headers-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), ubuntu-pro-client:amd64 (31.2~22.04, automatic) Upgrade: dpkg:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libsynctex2:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), tcpdump:amd64 (4.99.1-3ubuntu0.1, 4.99.1-3ubuntu0.2), libcups2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libcups2:i386 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libxtables12:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), libnvidia-common-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libgpgmepp6:amd64 (1.16.0-1.2ubuntu4.1, 1.16.0-1.2ubuntu4.2), coreutils:amd64 (8.32-4.1ubuntu1, 8.32-4.1ubuntu1.1), libnvidia-fbc1-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-fbc1-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), bind9-host:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), libnvidia-gl-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-gl-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), iptables:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), libglx-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libglx-mesa0:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), python3-distupgrade:amd64 (1:22.04.17, 1:22.04.19), language-pack-en-base:amd64 (1:22.04+20230801, 1:22.04+20240212), update-manager:amd64 (1:22.04.18, 1:22.04.19), libctf-nobfd0:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libnvidia-extra-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), nvidia-compute-utils-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), cups-bsd:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), nvidia-driver-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), tzdata:amd64 (2023d-0ubuntu0.22.04, 2024a-0ubuntu0.22.04), cups-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libldap-common:amd64 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), openjdk-17-jdk:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), libnvidia-encode-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-encode-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), openjdk-17-jre:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), openjdk-17-jdk-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), libgbm1:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libgbm1:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), xxd:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), libkpathsea6:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), libgdm1:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), nvidia-utils-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libexpat1:amd64 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), libexpat1:i386 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), libbinutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), ubuntu-release-upgrader-gtk:amd64 (1:22.04.17, 1:22.04.19), xserver-xorg-video-nvidia-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), firmware-sof-signed:amd64 (2.0-1ubuntu4.4, 2.0-1ubuntu4.5), cups-client:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-ppdc:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), alsa-ucm-conf:amd64 (1.2.6.3-1ubuntu1.10, 1.2.6.3-1ubuntu1.11), cups-daemon:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), linux-image-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), vim-common:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), libtiff5:amd64 (4.3.0-6ubuntu0.7, 4.3.0-6ubuntu0.8), libtiff5:i386 (4.3.0-6ubuntu0.7, 4.3.0-6ubuntu0.8), libip4tc2:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), tracker-miner-fs:amd64 (3.3.3-0ubuntu0.20.04.1, 3.3.3-0ubuntu0.20.04.2), gir1.2-javascriptcoregtk-4.0:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), binutils-x86-64-linux-gnu:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), gir1.2-webkit2-4.0:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), language-pack-en:amd64 (1:22.04+20230801, 1:22.04+20240212), language-pack-gnome-en-base:amd64 (1:22.04+20230801, 1:22.04+20240212), libxatracker2:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libxml2:amd64 (2.9.13+dfsg-1ubuntu0.3, 2.9.13+dfsg-1ubuntu0.4), libxml2:i386 (2.9.13+dfsg-1ubuntu0.3, 2.9.13+dfsg-1ubuntu0.4), less:amd64 (590-1ubuntu0.22.04.1, 590-1ubuntu0.22.04.2), python-apt-common:amd64 (2.4.0ubuntu2, 2.4.0ubuntu3), libgpgme11:amd64 (1.16.0-1.2ubuntu4.1, 1.16.0-1.2ubuntu4.2), libldap-2.5-0:amd64 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), libldap-2.5-0:i386 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), libnvidia-decode-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-decode-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), mesa-va-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), openjdk-8-jre:amd64 (8u392-ga-1~22.04, 8u402-ga-2ubuntu1~22.04), libgl1-mesa-dri:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libgl1-mesa-dri:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-ipp-utils:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libosmesa6:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libosmesa6:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), nvidia-kernel-common-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), gdm3:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), dnsmasq-base:amd64 (2.86-1.1ubuntu0.5, 2.90-0ubuntu0.22.04.1), dpkg-dev:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), ubuntu-pro-client-l10n:amd64 (30~22.04, 31.2~22.04), libssl3:amd64 (3.0.2-0ubuntu1.14, 3.0.2-0ubuntu1.15), libssl3:i386 (3.0.2-0ubuntu1.14, 3.0.2-0ubuntu1.15), gir1.2-accountsservice-1.0:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), linux-modules-nvidia-535-generic-hwe-22.04:amd64 (6.5.0-17.17~22.04.1+1, 6.5.0-26.26~22.04.1), bash:amd64 (5.1-6ubuntu1, 5.1-6ubuntu1.1), openjdk-8-jre-headless:amd64 (8u392-ga-1~22.04, 8u402-ga-2ubuntu1~22.04), vim-tiny:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), update-manager-core:amd64 (1:22.04.18, 1:22.04.19), libctf0:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), bind9-dnsutils:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), mesa-vulkan-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), mesa-vulkan-drivers:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), base-files:amd64 (12ubuntu4.5, 12ubuntu4.6), python3-apt:amd64 (2.4.0ubuntu2, 2.4.0ubuntu3), login:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-headers-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), linux-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), libjavascriptcoregtk-4.0-18:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), libcupsimage2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), tracker-extract:amd64 (3.3.3-0ubuntu0.20.04.1, 3.3.3-0ubuntu0.20.04.2), linux-firmware:amd64 (20220329.git681281e4-0ubuntu3.26, 20220329.git681281e4-0ubuntu3.29), libip6tc2:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), gir1.2-gdm-1.0:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), binutils-common:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libdpkg-perl:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libglapi-mesa:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libglapi-mesa:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), bind9-libs:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), accountsservice:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), cups-core-drivers:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), python3-update-manager:amd64 (1:22.04.18, 1:22.04.19), language-pack-gnome-en:amd64 (1:22.04+20230801, 1:22.04+20240212), code:amd64 (1.86.1-1707298119, 1.87.2-1709912201), libnvidia-cfg1-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), unzip:amd64 (6.0-26ubuntu3.1, 6.0-26ubuntu3.2), libwebkit2gtk-4.0-37:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), libexpat1-dev:amd64 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), nvidia-kernel-source-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), cups:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libegl-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libnvidia-compute-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-compute-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), ubuntu-release-upgrader-core:amd64 (1:22.04.17, 1:22.04.19), python3-cryptography:amd64 (3.4.8-1ubuntu2.1, 3.4.8-1ubuntu2.2), ubuntu-advantage-tools:amd64 (30~22.04, 31.2~22.04), mesa-vdpau-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-server-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libaccountsservice0:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), libde265-0:amd64 (1.0.8-1ubuntu0.1, 1.0.8-1ubuntu0.3), openjdk-17-jre-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), binutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libuv1:amd64 (1.43.0-1, 1.43.0-1ubuntu0.1), dns-root-data:amd64 (2021011101, 2023112702~ubuntu0.22.04.1), openssl:amd64 (3.0.2-0ubuntu1.14, 3.0.2-0ubuntu1.15), passwd:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-libc-dev:amd64 (5.15.0-94.104, 5.15.0-101.111) End-Date: 2024-03-22 17:16:51

Start-Date: 2024-03-22 17:20:25 Commandline: aptdaemon role='role-commit-packages' sender=':1.152' Remove: linux-modules-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-objects-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-modules-extra-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-hwe-6.5-headers-6.5.0-15:amd64 (6.5.0-15.15~22.04.1), linux-modules-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-signatures-nvidia-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-image-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-headers-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1) ```

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You, David

I am setting up a new mac computer (Mac book Air M3 with Sonoma 14.3). I have installed Video Download Helper. The icon appears in the Applications folder and the Dock, but not in the Firefox toolbar. How can I get the icon back? Many thanks.

A friend posted a link in our WhatsApp chat about free flights. I went to access it via my Mac, but FF immediately showed a warning message. However I was able to clink on the link via my iPhone. Why did I not get the same warning message on the phone?

I really wish I had taken a screenshot. Time to learn!

I am an 84-year-old newbie! I have enabled 2 FA. But... when I click on Firefox in the taskbar F/fox opens and I can access all the bookmarks in the bookmark bar without any more security.

When does the 2FA come into this?

I noticed that a couple of times when I click on an external link on a mail or a bookmarked site as icon on my mac, Firefox closes all the tabs and open that link in a new window, so I lose all the tabs and address... Sometime I have more than 30 tabs open and i't difficult to reopen all from history. What happen? Why? I can't see also the "restore last session" command into History menu. Can be fix it? Thank you.

Federico