Showing questions tagged: Show all questions
  • Archived

Reinstall Fresh Windows/Fresh Firefox - How to transfer Bookmarks etc?

So I just rebuilt my PC with all new Parts. Basically the only parts I kept were the PSU, and the Case. I installed Windows fresh on a brand new m.2 SSD, everything up a… (read more)

So I just rebuilt my PC with all new Parts. Basically the only parts I kept were the PSU, and the Case. I installed Windows fresh on a brand new m.2 SSD, everything up and running and installed Firefox.

I have the OLD m.2 SSD set up as a flash drive, that I can plug into a USB port on my new motherboard, which has allowed me to transfer over things like My Docs and My Pics, etc.

Now I need to know what files I need to copy, from where, and to where; to restore my Firefox profile with all my bookmarks, etc.

Can anyone help me with this?

Asked by Nazrex 1 year ago

Last reply by jscher2000 - Support Volunteer 12 months ago

  • Archived

Error code: SEC_ERROR_REVOKED_CERTIFICATE

Cannot access website. Getting Error code: SEC_ERROR_REVOKED_CERTIFICATE. Website owners say certificate is valid and can access on other browsers. Why is FireFox block… (read more)

Cannot access website. Getting Error code: SEC_ERROR_REVOKED_CERTIFICATE. Website owners say certificate is valid and can access on other browsers. Why is FireFox blocking access to site?

Asked by ssiler 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Hotmail not loading

For the past three days I have been disappointed to find the error message, illustrated in the screenshot, when I open Hotmail/Outlook/Login live. It says: Something wen… (read more)

For the past three days I have been disappointed to find the error message, illustrated in the screenshot, when I open Hotmail/Outlook/Login live. It says:

Something went wrong. Please try the recommended actions below. Refresh the application. (in a button)

I've followed its advice, to no effect. I've re-booted and turned everything off overnight (twice) but it's still not working. This only happens on Mozilla Firefox, my preferred browser. I have done nothing to alter any settings or opened, or even received, any dubious emails. All the other saved sites and randomly visited ones are functioning as normal.

Any idea why this suddenly started happening? is it a Firefox issue or a Hotmail problem?

Mark (Scotland, G.B.)

Asked by markwillmill 1 year ago

Last reply by sunnywarm76 8 months ago

  • Archived

Firefox not loading Instagram

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot att… (read more)

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

Asked by FireFoxFan1 1 year ago

Last reply by DjFunkyDog 8 months ago

  • Archived

I can't pin extensions to toolbar

Firefox was acting weird for a few days, so I refreshed it. Now my extensions in the toolbar have vanished, and I can't figure out how to pin them back. I read online ins… (read more)

Firefox was acting weird for a few days, so I refreshed it. Now my extensions in the toolbar have vanished, and I can't figure out how to pin them back. I read online instructions and saw a couple of videos, and they basically suggest that I click on "customize toolbar", then drag the addons onto the bar. Except that in my screen, my addons don't show up in the selections, so I can't drag them up. The addons are installed, and the weird thing is that I have ONE addon on the toolbar, but if I unpin it, it also doesn't show up in the possible selections (I had to press undo to keep it). Help?

Asked by FPsubscriptions 1 year ago

Last reply by cor-el 12 months ago

  • Archived

"This page is slowing down Fire Fox. To speed up your browser, stoip this page"

When I go to certain web sites, (Xfinity, Blue Cross Blue Shield), a message pops up saying, "This page is slowing down Fire Fox. To speed up your browser, stop this page… (read more)

When I go to certain web sites, (Xfinity, Blue Cross Blue Shield), a message pops up saying, "This page is slowing down Fire Fox. To speed up your browser, stop this page". When I go into Safe Mode, I can get to those sites. How can I get rid of this message/problem? Fire Fox has current update as does my Mac.

Asked by blablabla0216 1 year ago

Last reply by thomasrose17 6 months ago

  • Archived

Disabling push notifications

When I "wake up" my computer (windows 11) after being away from it for a while, I get this series of notifications from firefox in the lower right hand screen. They tell … (read more)

When I "wake up" my computer (windows 11) after being away from it for a while, I get this series of notifications from firefox in the lower right hand screen. They tell me about various emails, news stories from news sites, posts on social media etc. They whip by (one after the other) far too quickly for me to read and respond to them. While some of them may be of interest, they really aren't useful and are ultimately pretty distracting. The longer I have been away from the computer, the more they are. How do I shut this feature off completely?

My FF browser is version 112.0.2

Thanks!

Asked by wagnerel 1 year ago

Last reply by AzZA 12 months ago

  • Archived

VPN showing not connected

I am using PIA as my VPN on PC with windows10. When opening browser, on the top right there is a Red lock which indicates that i am NOT logged in, yet according to my VPN… (read more)

I am using PIA as my VPN on PC with windows10. When opening browser, on the top right there is a Red lock which indicates that i am NOT logged in, yet according to my VPN I AM Connected ! Why this discord? The "not connected" symbol for VPN is actually showing the allocated IP from PIA and not my actual IP .

Asked by kerry21 1 year ago

Last reply by Alizasjd25 1 year ago

  • Archived

YouTube gets stuck on full screen ONLY when already in Mac's full screen window

I've only just recently had this issue: If I'm not already in full screen mode on my MacBook Air (Ventura 13.3.1), then I can enter and exist YouTube's full screen mode j… (read more)

I've only just recently had this issue: If I'm not already in full screen mode on my MacBook Air (Ventura 13.3.1), then I can enter and exist YouTube's full screen mode just fine. But if I'm already in full screen mode with the browser, then after going full screen with a YouTube video I can't exit. I can exit the full screen window, but then the video stays in full screen with no menu bar available etc. Instead I have to close Firefox and open again. See the attached image - I can change the size of the window but only the video screen appears. I can still use shortcuts (ctrl+tab) to navigate tabs etc.

Asked by joshuadblanchard 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Menu Button Not Showing in Firefox on Mac

I am using the latest version of Firefox on the latest version of Mac OS Ventura, 13.3.1 (a). I wanted to have a sidebar showing the websites bookmarked in my toolbar. In… (read more)

I am using the latest version of Firefox on the latest version of Mac OS Ventura, 13.3.1 (a). I wanted to have a sidebar showing the websites bookmarked in my toolbar. In researching how to do this, it said I needed to use the menu button at the top left of the address bar to do this. The only thing is I have no menu button! Can you please tell me how to add the menu botton to my address bar so I can use the options it affords. I have added a screenshot of this Firefox window so you can see there is no menu button here.

I would very much appreciate it if you would get back to me as soon as possible so I can make Firefox more workable for me.

Thanks in advance for the help!

pennyand

Asked by pennyand 11 months ago

Last reply by Terry 11 months ago

  • Archived

Yubi keys no longer working when I use Firefox to access Paypal & Vanguard

May 4, 2023 Both of my Yubikeys no longer work to access Paypal & Vanguard through Firefox. They stopped working on April 27, 2023. Before that date, they worked o… (read more)

May 4, 2023 Both of my Yubikeys no longer work to access Paypal & Vanguard through Firefox. They stopped working on April 27, 2023. Before that date, they worked on Firefox. They work when going through Chrome. I hope Firefox can correct this problem.

Thank you

Asked by steidlp.s 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks toolbar

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message ju… (read more)

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message just takes up space, so I would like to get rid of it.

Asked by rmbooker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

full screen shows the top bar

i would like to set it so that when i put my mouse on the top of the full screen, it doesnt exit full screen. when i hover my mouse at the top, the browser tabs appear. i… (read more)

i would like to set it so that when i put my mouse on the top of the full screen, it doesnt exit full screen. when i hover my mouse at the top, the browser tabs appear. i need to stay in full screen. please is there a setting to stop this from happening? is there a setting to make the full screen stay on until i use my keyboard?

(context: i play a browser game, agar.io, in full screen, and when im trying to go up my cursor is no longer in the game and i temporarily lose control when that bar appears. also the game window distractingly resizes itself to fit the bar. i just transferred from opera and i dont want to have to get used to this happening, even if maybe for someone who doesnt game its useful)

Asked by pinkielover1 1 year ago

Last reply by cor-el 12 months ago