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  • Archived

Missing secondary scroll bar

I have recently got a 17" laptop and I notice, when I am on websites that have an additional scroll bar to the right of the page, it gets lost behind the firefox scroll… (read more)

I have recently got a 17" laptop and I notice, when I am on websites that have an additional scroll bar to the right of the page, it gets lost behind the firefox scroll bar. is there a setting I can change to resolve this?

Asked by traceydenise197 1 year ago

Last reply by cor-el 1 year ago

  • Archived

After update's problems

After Firefox's update to 110.0.1 I have lost all the passwords and history The logins.json, key4.db and places.sqlite are in their place in profile. What's wrong with al… (read more)

After Firefox's update to 110.0.1 I have lost all the passwords and history The logins.json, key4.db and places.sqlite are in their place in profile. What's wrong with all that and how to fix it?

Asked by Ieahsan 1 year ago

Last reply by Terry 1 year ago

  • Archived

I need technical assistance with my Firefox browser, this issue needs fixing or I have to drop Firefox entirely

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I l… (read more)

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I log in to my BofA bank account, I then click on the make a payment button so I can pay online.**At that point when I click on the make a payment button my entire monitor screen goes white.**Sooooo frustrating.**We've updated my firefox software, we've cleared my cache history, we've also determined that if I use another browser like GoogleChrome that i now can make a payment online on the BofA website.*However, I only use Firefox and with all of the tech support I've received, they've assured me it is a Firefox browser issue and not a BofA online banking issue.*Also, I have another credit card with capital one.*When I go to that web page via firefox browber I can make a payment simple and as easy as always.*But no matter what I do, I cannot use Firefox to do my online banking with BofA.*For the last few years I've used the BofA online banking system with no issues.*Please help me determine why Firefox is giving me such problems ??**Folks are recommending I drop Firefox all togehter and go with Google chrome.*I'd prefer to stick with Firefox if someone from your tech team can PLEASE help me asap

Asked by bobglanville 1 year ago

Last reply by cor-el 11 months ago

  • Archived

How to disable "Warning: Potential Security Risk Ahead"?

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works. security.certerrors.mitm.auto_enab… (read more)

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works.

  • security.certerrors.mitm.auto_enable_enterprise_roots
  • security.certerrors.mitm.priming.enabled
  • security.ssl.enable_ocsp_stapling
  • security.insecure_field_warning.contextual.enabled
  • security.certerrors.permanentOverride
  • network.stricttransportsecurity.preloadlist
  • security.enterprise_roots.enabled

Do not recommend me to click Advanced -> Accept the Risk and Continue. I want to disable the warning forever for all the hosts. For example, Chrome supports flag --ignore-certificate-errors, I need something like this.

Asked by kevneenhz 1 year ago

Last reply by stoonguy1948 9 months ago

  • Archived

secure connectin failed error code SSL_ERROR_RX_RECORD_TOO_LONG

Secure Connection Failed An error occurred during a connection to aadhaar.jharkhand.gov.in:8055. SSL received a record that exceeded the maximum permissible length. Err… (read more)

Secure Connection Failed

An error occurred during a connection to aadhaar.jharkhand.gov.in:8055. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by pappuamlo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My shopify website is not loading in Firefox

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies seve… (read more)

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

Asked by sirhclluk 1 year ago

Last reply by cor-el 11 months ago

  • Archived

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length. Error code:… (read more)

Secure Connection Failed

An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Getting above error even for google .com, and even other secured SSL websites, not able to use mozilla browser at all please help.

Asked by salunkhe.sandeshm 1 year ago

Last reply by Paul 1 year ago

  • Archived

I've used a website over 24,651 times, after this last update firefox is blocking it. It says "Connection Not Encrypted". It used to give me a choice to continue, but now it wont let me access it. How do I get around this?

I've used a website over 24,651 times, after this last update Firefox is blocking it. It says "Connection Not Encrypted, The website does not support encryption for the … (read more)

I've used a website over 24,651 times, after this last update Firefox is blocking it. It says "Connection Not Encrypted, The website does not support encryption for the page you are viewing".

It used to give me the choice to continue, but now it wont let me access it. How do I get around this?

Asked by dejfree 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Translate websites

Hi, I go to many websites whose languages I don't know. When I used to use chrome, I could just right-click to translate it to English. Unfortunately, I cannot seem to … (read more)

Hi,

I go to many websites whose languages I don't know. When I used to use chrome, I could just right-click to translate it to English.

Unfortunately, I cannot seem to find anything comparable here. Is there any add-ons or anything that I can get for it?

Also, I wanted to create an issue in so that firefox natively supports this. This is the only thing that has kept me from removing Chrome altogether.

Thanks!

Asked by harijbhdshailesh 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

2 step authentication problems

Please why is your 2 step verification cumbersome. I have tried to set it up without success since yesterday. its wasting my time and it looks someone is using my passwor… (read more)

Please why is your 2 step verification cumbersome. I have tried to set it up without success since yesterday. its wasting my time and it looks someone is using my passwords to access my other details including my accounts. The Number codes are always wrong and would not allow the 2 steps auty to continue

Asked by oluwamuadeyiyimika 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Where do I find my bookmarks in my profile online?

My old Lenovo broke down and I just installed Firefox on a new one. I thought it would be easy to just login to my Firefox account and sync the bookmarks to the new compu… (read more)

My old Lenovo broke down and I just installed Firefox on a new one. I thought it would be easy to just login to my Firefox account and sync the bookmarks to the new computer. NOT? After reading support articles about "sync", it seems that the only way to sync bookmarks is through accessing the old computer? Is this for real? Or is there a workaround??

Asked by Jette Mortensen 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

how to sync correctly?

If i am on "computer 1 at work" and use the sync tab, will my "computer 1 at work" sync to my "computer 2 at home", OR will "computer 2 at home" be synced to "computer 1… (read more)

If i am on "computer 1 at work" and use the sync tab, will my "computer 1 at work" sync to my "computer 2 at home", OR will "computer 2 at home" be synced to "computer 1 at work"? I don't want to lose my passwords or bookmark toolbar items. I also do not want personal items from my home computer on my work computer.

Asked by PETLUVER67 1 year ago

Last reply by James 1 year ago

  • Archived

Videos don't work on Firefox

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if p… (read more)

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples:

1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed

it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ? 

Regards, Haneen

Asked by haneenqaderi 1 year ago

Last reply by zeroknight 9 months ago

  • Archived

Download Folder

I am on a new PC and I've forgotten the setting to turn-off all the other dialog boxes in the "Downloads" Folder... I just want all the space for my DLs... I am 77yrs you… (read more)

I am on a new PC and I've forgotten the setting to turn-off all the other dialog boxes in the "Downloads" Folder... I just want all the space for my DLs... I am 77yrs young & I download all the Doo-Dah-Day long... lol Can you help me...? Thanks in Advance Erne Zander

Asked by Erne 1 year ago

Last reply by cor-el 1 year ago

  • Archived

restore previos tabs

After the latest update, in addition to having to import my roboform data from chrome because firefox "lost" it, firefox no longer restores previous tabs on startup. I ha… (read more)

After the latest update, in addition to having to import my roboform data from chrome because firefox "lost" it, firefox no longer restores previous tabs on startup. I have checked the settings and in General, the checkbox to restore previous tabs on startup IS CHECKED, however, every time I reopen firefox, only a single tab with my chosen homepage appears on startup. It is annoying to have to redo my tabs every time I restart firefox, and all of the help pages just say to check restore previous session / tabs. However, as I said before, that box is ALREADY CHECKED, and yet firefox still refuses to restore tabs on startup. How do I fix this?

Asked by Sonevar 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Password Manager

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Passwor… (read more)

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Password. Other times I get the screen (see attached photo) that has a login button. When I click the button the screen flashes but does not pop up a password window. If I close all tabs and other windows of firefox browser then start only one firefox browser window it will ask for the master password. That fixes it temporarily but I have to close many tabs and several firefox windows.

Asked by luvwhitesand 1 year ago

Last reply by cor-el 1 year ago