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  • Archived

Shortcut or sticky key

Please help. When using firefox I've turned on some form of shortcut or stickey key that when I accidentally catch the Ctrl key and a letter it opens various shortcuts a… (read more)

Please help.

When using firefox I've turned on some form of shortcut or stickey key that when I accidentally catch the Ctrl key and a letter it opens various shortcuts and the machine makes a bing sound.

I can't work out how to turn it off. I've looked at the windows settings under "Accessibility/keyboard" and sticky keys is turned off.

This appears to be something specific to Firefox but I don't know what it is and how to turn it off or whether it can even be disabled.

Attached are some images of the things that have popped up when this occurs. This may help you work out what's happening and how to therefore turn it off.

Thanks in advance.

Asked by andy216 1 year ago

Last reply by Terry 1 year ago

  • Archived

Not Saving Login & Password

I tell firefox to save login and password for my homepage and yahoo on my desktop. But if I turn off the computer the next time I log in the username and password are no… (read more)

I tell firefox to save login and password for my homepage and yahoo on my desktop. But if I turn off the computer the next time I log in the username and password are not saved, even though I told it to save it the day before. Settings are set right in Privacy and Security. Have this problem on my desktop, running Win 10, using Norton Security, but do not have issue on laptops. Please advise on how to get Firefox to save login and passwords for this computer.

Asked by s_c2hanks 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to disable "Warning: Potential Security Risk Ahead"?

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works. security.certerrors.mitm.auto_enab… (read more)

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works.

  • security.certerrors.mitm.auto_enable_enterprise_roots
  • security.certerrors.mitm.priming.enabled
  • security.ssl.enable_ocsp_stapling
  • security.insecure_field_warning.contextual.enabled
  • security.certerrors.permanentOverride
  • network.stricttransportsecurity.preloadlist
  • security.enterprise_roots.enabled

Do not recommend me to click Advanced -> Accept the Risk and Continue. I want to disable the warning forever for all the hosts. For example, Chrome supports flag --ignore-certificate-errors, I need something like this.

Asked by kevneenhz 1 year ago

Last reply by stoonguy1948 9 months ago

  • Archived

secure connectin failed error code SSL_ERROR_RX_RECORD_TOO_LONG

Secure Connection Failed An error occurred during a connection to aadhaar.jharkhand.gov.in:8055. SSL received a record that exceeded the maximum permissible length. Err… (read more)

Secure Connection Failed

An error occurred during a connection to aadhaar.jharkhand.gov.in:8055. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by pappuamlo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My shopify website is not loading in Firefox

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies seve… (read more)

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

Asked by sirhclluk 1 year ago

Last reply by cor-el 11 months ago

  • Archived

restore previos tabs

After the latest update, in addition to having to import my roboform data from chrome because firefox "lost" it, firefox no longer restores previous tabs on startup. I ha… (read more)

After the latest update, in addition to having to import my roboform data from chrome because firefox "lost" it, firefox no longer restores previous tabs on startup. I have checked the settings and in General, the checkbox to restore previous tabs on startup IS CHECKED, however, every time I reopen firefox, only a single tab with my chosen homepage appears on startup. It is annoying to have to redo my tabs every time I restart firefox, and all of the help pages just say to check restore previous session / tabs. However, as I said before, that box is ALREADY CHECKED, and yet firefox still refuses to restore tabs on startup. How do I fix this?

Asked by Sonevar 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length. Error code:… (read more)

Secure Connection Failed

An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Getting above error even for google .com, and even other secured SSL websites, not able to use mozilla browser at all please help.

Asked by salunkhe.sandeshm 11 months ago

Last reply by Paul 11 months ago

  • Archived

I need technical assistance with my Firefox browser, this issue needs fixing or I have to drop Firefox entirely

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I l… (read more)

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I log in to my BofA bank account, I then click on the make a payment button so I can pay online.**At that point when I click on the make a payment button my entire monitor screen goes white.**Sooooo frustrating.**We've updated my firefox software, we've cleared my cache history, we've also determined that if I use another browser like GoogleChrome that i now can make a payment online on the BofA website.*However, I only use Firefox and with all of the tech support I've received, they've assured me it is a Firefox browser issue and not a BofA online banking issue.*Also, I have another credit card with capital one.*When I go to that web page via firefox browber I can make a payment simple and as easy as always.*But no matter what I do, I cannot use Firefox to do my online banking with BofA.*For the last few years I've used the BofA online banking system with no issues.*Please help me determine why Firefox is giving me such problems ??**Folks are recommending I drop Firefox all togehter and go with Google chrome.*I'd prefer to stick with Firefox if someone from your tech team can PLEASE help me asap

Asked by bobglanville 1 year ago

Last reply by cor-el 11 months ago

  • Archived

Firefox's screenshare limitations are completely outside of Restream's control - that's how Firefox built their browser.

I asked Restream support: I have been using Firefox and the screen sharing doesn't allow for the desktop audio to be shared, and I have to use the atrocious google chrom… (read more)

I asked Restream support: I have been using Firefox and the screen sharing doesn't allow for the desktop audio to be shared, and I have to use the atrocious google chrome browser to share the screen with the audio (yuck), but I do not like google chrome, and how can I have the popup ask if I want to share the desktop audio on the Firefox browser as well? it only pops up asking which screen or application I would like to use but not if audio should be shared as well. ive tried restarting the browser after clearing cookies and permissions and still nothing.

The restream rep countered with: That is a limitation of Firefox, unfortunately. Different browsers allow different levels of screenshare permissions and Firefox is a lot more limiting than Chrome for some reason. Firefox's screenshare limitations are completely outside of Restream's control - that's how Firefox built their browser. For any feedback on that, I recommend reaching out to them directly.

They also advised if feedback on how the feature is supposed to work to use this article that shows how it works on Chrome: https://support.restream.io/en/articles/4341908-restream-studio-screensharing-feature

Asked by nicopengin 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Google Drive Apps require dowloading of PDF instead of printing

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu… (read more)

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu. Chosen solution

Printing on any other site pops up with the printing options. Only on google apps does this happen, including gmail.

This problem is non-existent on Google Chrome and Edge. It does persist on Brave although. Haven't tested any other browsers.

Asked by monkeydoggtd 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

The Firefox browser causes my bank's website to log me out.

I have been having trouble after logging in to my bank's website. They use a security feature that logs me out after 15 minutes of inactivity, which is great. About two m… (read more)

I have been having trouble after logging in to my bank's website. They use a security feature that logs me out after 15 minutes of inactivity, which is great. About two months ago or longer, after logging in, it would log me out after 10 seconds. Sometimes I can log in and stay logged in after repeated log-ins, but the problem gets worse, until often I cannot stay logged in for more than 10 seconds at a time, no matter how many times I try. I've worked with tech support at my bank, and they have never seen this problem before. They recommended clearing my cookies and cache, but that only seemed to help once. Anyway, I cannot see doing that every time I need to log in to my bank, since I do that several times a day. So, they recommended that I switch browsers. I tried Microsft Edge. Problem solved. I have no problem staying logged in using Edge. I prefer Firefox - I have been a loyal user for decades. Can you help me figure this out? - Terry Mulcahy, Albuquerque.

Asked by tmulcahy1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I've used a website over 24,651 times, after this last update firefox is blocking it. It says "Connection Not Encrypted". It used to give me a choice to continue, but now it wont let me access it. How do I get around this?

I've used a website over 24,651 times, after this last update Firefox is blocking it. It says "Connection Not Encrypted, The website does not support encryption for the … (read more)

I've used a website over 24,651 times, after this last update Firefox is blocking it. It says "Connection Not Encrypted, The website does not support encryption for the page you are viewing".

It used to give me the choice to continue, but now it wont let me access it. How do I get around this?

Asked by dejfree 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Why can't I change my primary email?

Why can't I change my primary email address on my account? That email is not secure. I need to change it. Right now my options are to delete my firefox account entirely, … (read more)

Why can't I change my primary email address on my account? That email is not secure. I need to change it. Right now my options are to delete my firefox account entirely, or keep it connected and let myself continue to be hacked now that my email has been compromised.

Where do I go to change it? It's not under settings like the help articles say. There is no option to change it.

Asked by mskity333 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox Password Manager

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Passwor… (read more)

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Password. Other times I get the screen (see attached photo) that has a login button. When I click the button the screen flashes but does not pop up a password window. If I close all tabs and other windows of firefox browser then start only one firefox browser window it will ask for the master password. That fixes it temporarily but I have to close many tabs and several firefox windows.

Asked by luvwhitesand 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Download Folder

I am on a new PC and I've forgotten the setting to turn-off all the other dialog boxes in the "Downloads" Folder... I just want all the space for my DLs... I am 77yrs you… (read more)

I am on a new PC and I've forgotten the setting to turn-off all the other dialog boxes in the "Downloads" Folder... I just want all the space for my DLs... I am 77yrs young & I download all the Doo-Dah-Day long... lol Can you help me...? Thanks in Advance Erne Zander

Asked by Erne 1 year ago

Last reply by cor-el 1 year ago

  • Archived

[Suggestion] Firefox should respect "xpinstall.signatures.required" again

Firefox should again respect the user's wish expressed by "xpinstall.signatures.required". The arguments for this are relatively clear and in line with the principles of… (read more)

Firefox should again respect the user's wish expressed by "xpinstall.signatures.required".

The arguments for this are relatively clear and in line with the principles of free and user empowering software original practiced by Mozilla and Firefox.

Users should not be prevented from making their own decisions and customizing the browser or, worse, given an incentive to switch to Chrome due to encroaching opaque motives.

Asked by fluxs 1 year ago

Last reply by Paul 1 year ago

  • Archived

2 step authentication problems

Please why is your 2 step verification cumbersome. I have tried to set it up without success since yesterday. its wasting my time and it looks someone is using my passwor… (read more)

Please why is your 2 step verification cumbersome. I have tried to set it up without success since yesterday. its wasting my time and it looks someone is using my passwords to access my other details including my accounts. The Number codes are always wrong and would not allow the 2 steps auty to continue

Asked by oluwamuadeyiyimika 1 year ago

Last reply by cor-el 1 year ago