Showing questions tagged: Show all questions
  • Archived

Why am I no longer able to log on to my PNC online banking? I'm using an IMAC computer.

Since firefox's latest update I am unable to access my online PNC banking account. PNC says that Firefox is no longer compatible with their online banking system. I'm usi… (read more)

Since firefox's latest update I am unable to access my online PNC banking account. PNC says that Firefox is no longer compatible with their online banking system. I'm using an IMAC computer. Does anyone know what's causing the problem or am I being forced to use a different browser ? My e-mail address is[email removed from public] Thank You

Asked by jk327 1 year ago

Last reply by stoltzfus 10 months ago

  • Archived

import bookmarks

After downloading the latest version of Firefox, I was unable to import bookmarks from my earlier version. Therefore, I uninstalled the latest version and am using the … (read more)

After downloading the latest version of Firefox, I was unable to import bookmarks from my earlier version. Therefore, I uninstalled the latest version and am using the former.

Since I can see no advantage of switching to the latest version of Firefox, how can I disable the ever present, annoying reminder to do so.

Asked by andersonld37 11 months ago

Last reply by Terry 11 months ago

  • Archived

adblocker

out of nowhere, i can no longer freely browse. I keep getting the message shown below. I do NOT have any add on adblocker. I have uninstalled and reinstalled Firefox b… (read more)

out of nowhere, i can no longer freely browse. I keep getting the message shown below. I do NOT have any add on adblocker. I have uninstalled and reinstalled Firefox browser. Did not help. How do I get rid of this problem so I can use this browser?

Asked by 16bluerose16 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Open links in tabs instead of new windows" not working

I have "Open links in tabs instead of new windows" selected but links are still opening in the same tab. I understand not all websites support opening links in new tabs, … (read more)

I have "Open links in tabs instead of new windows" selected but links are still opening in the same tab. I understand not all websites support opening links in new tabs, but links that are from the search results used to always open in new tabs and now it's not working for some reason.

Asked by mtho2014 1 year ago

Last reply by cor-el 1 year ago

  • Archived

What the hell does "Your browser is being managed by your organization" mean?

What the hell does "Your browser is being managed by your organization" mean? I don't have an organization and I do not know if it is a virus controlling but pls help me!… (read more)

What the hell does "Your browser is being managed by your organization" mean? I don't have an organization and I do not know if it is a virus controlling but pls help me!!!!!

Asked by ryhenbutboxatthesametime 1 year ago

Last reply by cor-el 1 year ago

  • Archived

STOP saving images as WebP

Please add an option to disable saving images as webP. This is useless. If this is not going to get addressed in the next update I will, among many others uninstall Firef… (read more)

Please add an option to disable saving images as webP. This is useless. If this is not going to get addressed in the next update I will, among many others uninstall Firefox and use a different browser.

WebP is a garbage format. Maybe it's not, maybe it's great, but it still is not widely supported yet. So pull your heads out of your *** and fix this sh**.

Thanks

Asked by Andrew NA 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Add an Unlisted Search Engine

W10 Desktop. I cannot see a way to ADD "TUSK" search engine in Firefox. When I click "Find more search engines", Firefox takes me to "ADD-ONS" where TUSK is not listed.… (read more)

W10 Desktop. I cannot see a way to ADD "TUSK" search engine in Firefox. When I click "Find more search engines", Firefox takes me to "ADD-ONS" where TUSK is not listed. How do I make TUSK my default FIREFOX SEARCH ENGINE, please & thank you??.....Pat

Asked by Patty 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 109.0 - Forced "Extensions" icon

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar. (1) I do not wish for it to appear there (2) I am not gi… (read more)

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar.

(1) I do not wish for it to appear there (2) I am not given the possibility to remove it from the "Customise toolbar" screen

Please assist.

Asked by hevinroyal 1 year ago

Last reply by Paul 1 year ago

  • Archived

How do I remove the Extensions tab in the browser?

So I just updated to version 109.0 of Firefox, and I spotted something new in the thing. I see something called 'extensions' right next to the icon for open applications … (read more)

So I just updated to version 109.0 of Firefox, and I spotted something new in the thing. I see something called 'extensions' right next to the icon for open applications menu. I tried to drag this into the list of things you could hide in the customize toolbar section and there seems to be no way to remove it via right click either. Can someone help here?

I'm including an image of the icon in a screenshot, with a red box indicating the icon/tab/whatever in question.

Asked by Marc7 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How do I eliminate tracking protection globally?

The "shield" icon for turning off tracking protection cannot be turned off completely. It seems you have to do this for every single website. This feature (curse) makes a… (read more)

The "shield" icon for turning off tracking protection cannot be turned off completely. It seems you have to do this for every single website. This feature (curse) makes almost all websites non-functional. How do I turn this off completely? If I cannot eliminate this I will change to another browser.

Asked by s.wisher 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Default email fix

On my computer, Firefox keep loading my wife's email by default. I checked that my email is still listed as the primary email in my Firefox account. And I can log into my… (read more)

On my computer, Firefox keep loading my wife's email by default. I checked that my email is still listed as the primary email in my Firefox account. And I can log into my email. But every time I restart Firefox, it loads my wife's email, even when I click on my email bookmark. How do I fix this?

Asked by robertb351 1 year ago

Last reply by Terry 1 year ago

  • Archived

Make tab selecting hotkey on Windows similar to Linux

Hi, When using Firefox on Linux, the hotkey I usually use to switch between tabs is Alt + <Tab index>. But when I switch to Windows, the hotkey becomes Ctrl + <… (read more)

Hi,

When using Firefox on Linux, the hotkey I usually use to switch between tabs is Alt + <Tab index>. But when I switch to Windows, the hotkey becomes Ctrl + <Tab index>.

Is there any way to change this hotkey on Windows to become like Linux?

Thanks.

Asked by Accodius 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Importing bookmark HTML from old computer to new computer

Bought a new windows 11 ASUS laptop. Trying to install an HTML bookmark file from older windows 10 ASUS laptop. When I execute the HTML file import on my new ASUS windows… (read more)

Bought a new windows 11 ASUS laptop. Trying to install an HTML bookmark file from older windows 10 ASUS laptop. When I execute the HTML file import on my new ASUS windows 11 laptop, nothing happens. Even found and removed the "block protection" in the HTML file.

Why am I unable to import a firefox bookmark HTML file?

Thanks for any solutions anyone can provide.

Asked by jnewman510 1 year ago

Last reply by Dropa 1 year ago

  • Archived

restart in safe mode

Can someone explain the specific difference between restarting in safe mode and refresh Firefox? I had a very bad experience some years ago I believe refreshing Firefox? … (read more)

Can someone explain the specific difference between restarting in safe mode and refresh Firefox? I had a very bad experience some years ago I believe refreshing Firefox? But may have been a different Firefox procedure that caused all my trouble when I executed the procedure. Thank you.

Asked by sciencemagic 1 year ago

Last reply by Terry 1 year ago

  • Archived

Problem using Firefox 109.0.1(64-bit) in headless mode

I am using Firefox 109.0.1(64-bit) in headless mode from the Command Prompt screen of Windows 10. From the Mozilla Firefox folder if I enter firefox.exe --headless --scre… (read more)

I am using Firefox 109.0.1(64-bit) in headless mode from the Command Prompt screen of Windows 10. From the Mozilla Firefox folder if I enter firefox.exe --headless --screenshot C:\Users\me\file1.png https://www.wikipedia.org I successfully store the screenshot as file1.png However, if I enter firefox.exe --headless --screenshot C:\Users\me\file2.png https://www.python.org I don't store any file nor do I get any error message If I enter (not using headless mode) firefox.exe https://www.python.org the Firefox screen is opened and the python.org page is displayed

Any ideas about why wikipedia.org works and python.org doesn't?

Asked by kent.bld 1 year ago

Last reply by cor-el 1 year ago

  • Archived

New version added a toolbar icon for Extensions that can't be moved, removed, or hidden.

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved… (read more)

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved, removed, or hidden and it's where my bookmarks icon usually is which is messing with my work flow a lot. I work very fast and have years of muscle memory of clicking the first icon at the top right to open bookmarks and now I keep opening extensions.

Asked by kodack 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Download .mov file

I'm searching for a method to download video files that are formatted as a .mov files without changing the file format. Firefox browser 109.0 running on a Windows 10 PC … (read more)

I'm searching for a method to download video files that are formatted as a .mov files without changing the file format. Firefox browser 109.0 running on a Windows 10 PC modifies the files from .mov to .mp4 when saving the files on the PC from a cloud file storage website. Other browsers such as Google Chrome and Microsoft Edge handle the file download without changing the file extension from .mov to .mp4. How to I alter the settings within FireFox to maintain the original .mov file extension?

Asked by brionlap 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago