Firefox Support Forum

A data breach happened in April 2019 which you reported to me today, 2/4/2023, but I have changed all passwords in the last month or so reported at risk, am I safe now that it is almost 4 years after that breach?

I don't know how to fix my issue. my banking page and roblox for my daughter have both been asking for codes. i enter the code and tell the web page to remember the device. i can log out 5 second and days later it doesn't remember the device. i not sure how to get it to remember my computer. i use firefox as the browser. computer not been moved internet has not been switch my ip address should be the same. i dont understand why these 2 pages cant remember my computer and the bank says i am the only person this is happening to. webroot is not active acount it a old softwear.

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upset and frustrated right now! So much wasted time. I cannot believe Mozilla did this to us with no warning!!!!!!!! I have seen some articles on how to get the info back, but I don't really understand them. I am relatively computer-savvy, but I definitely do not understand how all this works. Some "Firefox for Dummies" at this point would be greatly appreciated. I am on a PC using Windows 10 professional 64-bit with automatic updates so it's current.

Hi, I explained in the query itself. I do not have any add on or downloaded any ad blocker software. But genuine sites are not allowed to for eg. to access a speed test website keralatelecom.info. I get this alert

Hi

I am finding it near impossible to use Firefox at the moment, I can no longer successfully log on to my First Direct page page, My Royal Mail OBA page, I couldn't get the Virgin media chat link to load from firefox the other day, this is just to name a few. I can do all these tasks on other browsers, just not on Firefox, I am at the point of totally giving up on using Firefox and unistalling it. I have tried clearing cookies and cache and it did nothing to resolve these issues.

I have no idea what is going on but I am finding that the list of websites that I can no longer use on firefox just grows and grows. Any advice?

I use firefox 108.0.2 (64-bit) and MacBook Air (Retina, 13-inch, 2020) on MacOS Monterey.

Thanks Louise

Hi, I recently began having trouble getting Youtube to work on Firefox.. Doesn't seem to want to connect, slow to open, mostly not at all, sometimes loads half the page....etc Constantly comes back with a message that I am not connected to the internet, which is nonsense.. It loads instantly in Microsoft Edge..which I normally don't use at all. I have deleted all history , Cache etc multiple times and that works maybe for one time and then the problem is back again.

Appreciate some help.

I installed Mozilla VPN just over one year ago. I never could get it working right (my issue I'm sure) and simply forgot about it. Until I was billed for another year recently. I really do not need VPN at all because I always use secure methods when online such as Kaspersky protected browsing and PayPal and Zelle also. Please direct me to whomever is able to cancel my VPN account and possibly issue a refund. A phone number would be nice if a better explanation is necessary. Thank you for helping me, I look forward to hearing back.

                                                                                                          William Mangold
                                                                                                           3323 Pine Tree 
                                                                                                           Edgewater, FL 32141
                                                                                                           work4fun57@gmail.com
                                                                                                           386-689-0993

My bank delivers monthly statements as rasterized copies of their paper statements. They are clearly pixelated and not text. However, when I open one of these PDFs in Firefox I am able to select the rasterized text, as you can see from the attached screenshot clip.

How is this possible?

The Subject says it. I have this line "Your browser is being managed by your organization." in Config under Sync. I am a private user so there is no organization. I want to get rid of this.

I'm trying to troubleshoot why Google Chat will not sound an audible alert while Google Mail does. I can't find any settings that would affect this so naturally I suspect this organization line.

I'm using the Mozilla .deb and not the Ubuntu snap.

Thanks, John

Pass week or so my regular sites that have embedded twitter post doesn't seem to render twitter post correctly at all.

Pleas take a look at the attachments.

supposed to be twitter post, showed up just text, no pictures etc.

Thanks in advance for your help.

Hi firefox team

I think better to add sleeping tabs option-like edge browser-to saving resources of system. saving system of chrome is not ok. because offloading tabs. but, edge don't offload and its faster!

thank you all for creating best experience browsing. and sorry for my bad English grammar :)

Most embedded videos play normally, but in the last few days, videos from rumble do not play. Example: https://www.lewrockwell.com/lrc-blog/desperation-or-suicide-us-to-encourage-ukraine-to-attack-crimea/

When I log into my financial institution, it asks for my user name and password. This is normal. However, tonight when I tried to log in, a window popped up asking for my fingerprint It identified itself as coming from Firefox. This has not happened before. Is this action true? or a scam? If true, do you know why it has started popping up? (Did I flip a switch in the browser, then forget about it?) I've attached a screen grab of the window. Thanks for your help Tom