Showing questions tagged: Show all questions
  • Archived

Temporary history - Is it possible to stop storing old history automatically?

Is there a way to set firefox to save only history that is a certain time old? If I don't do anything after six months my history from six months ago will still be saved.… (read more)

Is there a way to set firefox to save only history that is a certain time old? If I don't do anything after six months my history from six months ago will still be saved. Is there a way to set it for example to stop storing history that is over 3 months old?

Asked by Yellow 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Installing google play store app on a dell windows 10 computer

12/23/22 After trying for a week to install your mozilla software (thinking this would help to install google play store apps) on my Dell windows pc - it never worked so … (read more)

12/23/22 After trying for a week to install your mozilla software (thinking this would help to install google play store apps) on my Dell windows pc - it never worked so I requested a refund. I still need assistance in using the firefox browser to install a google play store app specifically the LaView app. Would appreciate your assistance. Henry Mazik

Asked by hmazik 1 year ago

Last reply by Paul 1 year ago

  • Archived

Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my b… (read more)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Asked by mkress 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Access denied at my bank account

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can… (read more)

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Asked by Donrix 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

YouTube will not stay signed in.

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up. … (read more)

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

and whatever else you want.

This is not working I have also disabled all extensions and am still having this issue. It is only with YouTube no other site does this to me.

Asked by bryan.price95 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Passwords won't auto-fill

My passwords won't auto-fill. The selection for "Ask to save logins and passwords for websites" is unchecked every time I restart Firefox. I've tried everything. Re-inst… (read more)

My passwords won't auto-fill. The selection for "Ask to save logins and passwords for websites" is unchecked every time I restart Firefox.

I've tried everything. Re-installing, refreshing, removed all of my plug-ins, etc. I'm not in private mode either.

This is really disappointing. I don't want to switch to another browser.

Asked by jvallone 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can No Longer Copy and Paste in Outlook Email When Using Firefox Browser

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using F… (read more)

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using Firefox, I can copy and paste in the subject line but not the body of the text. This is a real pain! I had no issues until a few weeks ago. If I try to copy and paste, I am able to copy but when I right click I no longer get a "paste" option. I now have an emoji option in its place. What's up with that?! I am using Windows 11 as the operating system on a Dell computer. Thanks in advance!

Asked by pnewman1234 1 year ago

Last reply by Cleveland Muse 11 months ago

  • Archived

Video Playback Is Slow To Start or Won't Start At All

Recently anytime I've tried watching videos on Youtube or Twitter on my desktop PC I've been having issues. On Youtube, It takes about 5 seconds to start a video (includi… (read more)

Recently anytime I've tried watching videos on Youtube or Twitter on my desktop PC I've been having issues. On Youtube, It takes about 5 seconds to start a video (including ads), 5 seconds to load up a place I skipped to in the video even if it's loaded, and if I go to the start of the video sometimes it won't even try playing. On Twitter, videos are hit or miss, most won't play, and others will autoplay but will stop working if you pause or skip. Tumblr and TikTok work fine.

I've tried running a private tab (disabling extensions) and still have issues, I've tried turning off hardware acceleration, clearing data, and even reinstalling Firefox. I tried both Twitter and Youtube on Chrome and video playback worked just as well as Firefox used to. I also updated my video card driver to see if it'd help without luck. I have great internet that I haven't had recent issues with either to cause loading problems.

I hope to find a solution soon, I haven't found anyone else sharing this issue yet, but that I've found, it's Firefox. If there's any additional information that'd be helpful that I can get I can try getting it.

Asked by brando9g 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Archived

Unable to access Amazon.com

Ever since I downloaded Firefox 108.0.1 on Dec 16, I have been unable to access Amazon.com. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-ERROR… (read more)

Ever since I downloaded Firefox 108.0.1 on Dec 16, I have been unable to access Amazon.com. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-ERROR"

Asked by longstreet1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Total WebShield extension issue

I d/l Total AV and added Total WebShield & Total Adblock as extensions to my browser. Now when I open Firefox, it won't open in full screen. If I disable the WebShiel… (read more)

I d/l Total AV and added Total WebShield & Total Adblock as extensions to my browser. Now when I open Firefox, it won't open in full screen. If I disable the WebShield, it opens full screen. Are there compatibility issues? Can you advise on how to fix it? It's very annoying.

Asked by maxima_2006 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

xfinity streaming stopped working

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to ge… (read more)

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to get the streaming working again so I don't have to switch browsers.

Asked by kshusterma 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Can't hear audios from youtube videos

It happened today, my Firefox browser is unable to play audio from YouTube, i have checked everything from checking to my external hardware settings , drivers everything … (read more)

It happened today, my Firefox browser is unable to play audio from YouTube, i have checked everything from checking to my external hardware settings , drivers everything is okey, i can play videos in other browsers with audio but in Firefox i can't hear audio. Can anyone help me with this kind of unusual problem.

Asked by mr.x.kst 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox always opening in full screen

Whenever I open Firefox in MacOS Ventura (13.0.1) it opens in full screen. I want it to open a bit smaller so I can see my desktop behind it. Full screen is fine for a la… (read more)

Whenever I open Firefox in MacOS Ventura (13.0.1) it opens in full screen. I want it to open a bit smaller so I can see my desktop behind it. Full screen is fine for a laptop, but I run it on a 26" widescreen monitor. How can I set it so it only covers, say, 3/4 of the screen?

Asked by Elliott J Bush 1 year ago

Last reply by cor-el 1 year ago

  • Archived

bookmarks issue

I am trying to edit my bookmarks, deleting those no longer needed, etc. However, I now have several versions in my bookmark folders, an up to date one, an original one, … (read more)

I am trying to edit my bookmarks, deleting those no longer needed, etc. However, I now have several versions in my bookmark folders, an up to date one, an original one, and an in-between one. They seem to show up randomly. Why is this happening? If I delete or edit a bookmark, can't it stay edited or deleted?

Asked by andy1608 1 year ago

Last reply by cor-el 1 year ago