Firefox Support Forum

This is just a complaint . . . Settings>Cookies and Site Data>Manage Data does not show the server that set a cookie, it only shows the domain -- e.g. domain.com, not https://www.domain.com or even www.domain.com However, Settings>Cookies and Site Data>Manage Exceptions requires the complete server name. If I don't include "https://" or "http://" it adds them. This makes it difficult or impossible to actually manage exceptions; I can't specify which cookie(s) I want to allow, block, or save if I can't see the data that's stored.

Why can't I choose a domain in Manage Data and get a Manage Exceptions pop-up?

I am beginning to be asked by websites to turn-off ad-blocker. Just realized that Firefox has an ad-blocker embedded in its software. When I go to Add-ons & Extensions, Ad-Blocker is not listed so that I can turn it off. Suggestions on finding ad-blocker and having the ability to turn it off and on would be appreciated. Thanks

How do I get rid of keybinds or at least change them it's really annoying when I'm working on stuff and i try to close one tab and then i close the entire window by accident by fat fingering shift.

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I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.

I have developed some training with html canvas. The target classroom PCs have no internet connection. I loaded the standard Firefox file on a portable hard drive, but when I go to load it on the classroom PCs it attempts to connect to the internet. Is there an offline version?

Hi, Thank you for your help, this my question: I'm using the dark theme. I would like to change the Menu bar color and only the menu bar color. I don't want to change for another theme or any other color etc. Just change the Menu bar color. This is the same question than here under, but this question was not answered:

https://support.mozilla.org/fr/questions/1320531 [https://support.mozilla.org/fr/questi.../1320531]

Youtube autoplay stopped to work properly.

After previous video next video really starts automatically then, may be after half a second or second, the video stops and returns to intro splash screen of the video. One must press Play to start this next video again. I tried next steps: 1. In Firefox Privacy and security settings / Autoplay: I allowed audio and video autoplay for all sites 2. On the left side of URL string for Youtube site I pressed the button and also allowed audio and video autoplay for the site. The image on this button changed. I reloaded Youtube - no effect, reloaded Firefox and Youtube - all the same.

3. I checked Youtube autoplay in Microsoft Edge browser - it works correctly.

What should be done in Firefox to restore autoplay? I don't remember when this problem appeared.

Hello Firefox! I wanted to understand if there is a way for a user to login to Outlook WEB ACCESS. If you login to OWA on Firefox, is there a capability to have S/MIME active?

I have researched that this is possible on EDGE, and did some research on Google to see if this is common.

Would there be a FAQ or guide on this topic?

Macbook Air M2. Updated firefox, updated OS.

So, I have a firefox tab open. When I set "Full Screen" in "View" setting, I still have the tabs and url bar shown. I want to be able to remove the tabs, url bar, and mac toolbar from the screen while on a firefox tab. How do I do this? "Full Screen" in "View" only removes the mac toolbar. If I remember correctly, my windows 10 computer just has to press F11 to go fullscreen and remove the tabs and url bar as well (or is that google chrome?).

Hi,

I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed since then.

In the Firefox account settings it says: "Access your account if you can’t log in to your primary email."

But if I try to "Make primary" my secondary email it asks for a confirmation code from the primary email which I don't have access.

If I want to remove my secondary email in order to use it to create another account, it asks for a confirmation code.

If I want to delete the account, it asks for a confirmation code.

It's hard to understand what the use of a secondary email if it can't be used when needed.

What are my option to be able to use my personal email (secondary email of an existing account). Doesn't matter if I have to recreate an account but my personal email is locked to that account.

PS: I have access to the Firefox account but can't access the primary email.

Regards,

I can login to all other accounts with the exceptions of my e-mail accounts. Why is firefox doing this or blocking this? There is no pop up of any kind. Hitting the login button for my e-mails does nothing. If I go to google browser I can login to my e-mail accounts with no problem. Should I choose to delete firefox? Why does you browser not work correctly? Signed....A long time user and supporter of mozilla firefox....JamesPaul Jones

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load, or loads and waits until connection expires. I tried refreshing Firefox, the uninstalling and re-installing - the problem remains. I do not use any proxy or firewall on my computer. Opera and other browsers do not have this problem. Please, advice.