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  • Archived

Discover credit card log-in won't work

Saturday, when I tried to check my Discover credit card account online, it needed to send me a verification code via text. I entered the code and everything worked OK. … (read more)

Saturday, when I tried to check my Discover credit card account online, it needed to send me a verification code via text. I entered the code and everything worked OK. I understand that, from time to time, this needs to happen for security purposes. The last text I got this message from Discover for this was back in February.

But then, on Sunday, I got the same message. But this time, I never received the code. I waited about 10 minutes, then asked for a different code to be sent. I never got this one either. I called Discover, and they tried a few things & eventually verbally gave me a verification code. This worked and I logged in just fine.

On Monday when I logged in, again I was told that they needed to sent me another verification code. I didn't have time to deal with it, so I moved on.

Today, again it required a verification code. I didn't receive the text, waited 10-12 minutes or so, and requested a 2nd code. I never got this on either. I called Discover again, and was connected to their tech support people. We tried several options, then they suggested that I try using a different browser. I also have AVG on my computer. I tried that and got through to my Discover account instantly. They then suggested that I contact you to figure out what the problem is. After I got off the phone with them, I used AVG to log in and out of my Discover account maybe 5-6 times and never had any problem.

Can you figure out why my Discover account isn't working with Firefox? I am currently using version 103.0.2. Firefox has been my primary web browser ever since I got my first computer in March 2000, and this was then known as Netscape Navigator 3.??? I have never had any issue like this with any website I have used until this problem started with Discover.com.

THANKS!

Asked by ccwilke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Printing issue's

Hello, Recently when we print using firefox as our browser it is corrupting the header and footer on our letters and invoices to a larger scale e.g. 400%. We have tried… (read more)

Hello,

Recently when we print using firefox as our browser it is corrupting the header and footer on our letters and invoices to a larger scale e.g. 400%. We have tried using chrome and we dont have the same issues, it works perfectly. We would prefer to use firefox due to the security settings, so we would love to resolve this issue. We have reset and wiped our Mac and reinstalled all of our drivers and software (including firefox) and we are still having the same issue across all of our computers.

Our number is [removed phone# from public], we would appreciate your help!

Asked by admin574 1 year ago

Last reply by laws0817 1 year ago

  • Archived

Nuance Dragon Pro Extension to use Firefox browser w Voice command

Hi Firefox support I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work … (read more)

Hi Firefox support

I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work well See this link https://dnsriacontent.nuance.com/13/setup/ffinstall.html?lang=ENX&browser=firefox

When I hit the install the extension button on the screen nothing happens

I did check to see if this extension was in the Mozilla Firefox extension library and no success

I can make this work with Google Chrome but I would prefer to stick with Firefox Chris Gullett - cg@printstar.biz

Asked by cg12 1 year ago

Last reply by a.j.newsham 1 year ago

  • Archived

How to get back password firefox didn't save

I made a new weibo account that needed an password. I used firefox's auto gen password and selected save password. But firefox is not saving this password, nor is it auto… (read more)

I made a new weibo account that needed an password. I used firefox's auto gen password and selected save password. But firefox is not saving this password, nor is it autofilling or in the saved login section in the settings. I always had this problem. Now i need this password because weibo requires me to use my username instead of my number to get my account back. But I didn't even make an username yet because I can't log in after I made an account. I just need to get this password back.

Asked by sabrinajia12345 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Media Feature Pack is installed but not used by firefox

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on … (read more)

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Asked by spma1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox starts up with strict cookies setting

I am running Firefox 103.0.2. Recently I possibly reset some feature, but now every time I start Firefox the cookie default is the strict version. As a result many of my … (read more)

I am running Firefox 103.0.2. Recently I possibly reset some feature, but now every time I start Firefox the cookie default is the strict version. As a result many of my logins no longer work. I have to reset this option in the privacy & security settings section manually.. How do I get Firefox to start with the standard setting as default?

Asked by chbrownie18 1 year ago

Last reply by Terry 1 year ago

  • Archived

YouTube

I am almost about to stop using Firefox. Why is it so hard to gain access to YouTube? Never have a problem with Microsoft Edge. If a fix cannot be made without jumping… (read more)

I am almost about to stop using Firefox. Why is it so hard to gain access to YouTube? Never have a problem with Microsoft Edge. If a fix cannot be made without jumping through a lot of hoops and steps, I will have to stop using Firefox. Fix this mess. This problem has been around now for some time. Get it fix or accept other users switching to other browsers that seem to have no problem at all getting to and using YouTube. Very Frustrating.

Asked by mike.keller517 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Firefox popup offers.

How do I stop the Firefox popup ads, every time I open my browser? I will NEVER ACCEPT ANY OFFER via this method! Also, how do I change the defaulted "keep me logged in… (read more)

How do I stop the Firefox popup ads, every time I open my browser? I will NEVER ACCEPT ANY OFFER via this method!

Also, how do I change the defaulted "keep me logged in" check box to NO CHECK CHECK MARK in that field as default. This is a security issue!

Thank you

Asked by Makusan 1 year ago

Last reply by James 1 year ago

  • Archived

How To Make Firefox Work With More Websites

I find that many companies' websites are incompatible with Firefox. Some are so distorted that you cannot read them. Others look perfectly normal, but you cannot intera… (read more)

I find that many companies' websites are incompatible with Firefox. Some are so distorted that you cannot read them. Others look perfectly normal, but you cannot interact with controls. The usual case is a dropdown where you select a value, such as a date. Either you cannot see the values to select them, or when you click to select one, the dropdown just closes up. Is there some type of compatibility setting I can make that will fix this?

Asked by willhandley 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Weather.com map zoom with mouse

I don't know if this is 'website breakage' or not, but I am unable to use the mouse wheel to zoom when using the Weather.com map page in Firefox. I've tried the same sit… (read more)

I don't know if this is 'website breakage' or not, but I am unable to use the mouse wheel to zoom when using the Weather.com map page in Firefox. I've tried the same site in MS Edge and it works. I've also verified that I can zoom in and out of Google Maps when using Firefox, so the problem seems limited to Firefox and the Weather.com map page. Any thoughts? I've looked for settings, etc. that might impact the function, but couldn't find any. For further detail, the page appears to react briefly to the scroll wheel, and you see just a fraction of movement, but then it freezes at that magnification and I have to use the + and - icons on the page to zoom in or out. This is not a huge deal, but I don't understand what's happening and I'll take insight. Thanks.

Asked by parkeadamson 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

email link in firefox

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause thi… (read more)

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause this. can you please suggest some ways of how I can enable this function

Thanks & kind regards Ashlyn Ray

Asked by Eagy 1 year ago

Last reply by user104147805413306348376805769878442569366 1 year ago

  • Archived

cant access Kroger shopping web site login page

cant log in to my kroger webpage to shop, says to disable any pop up or ad blockers yet in settings the block pop up windows is unchecked? I can use Edge and get right in… (read more)

cant log in to my kroger webpage to shop, says to disable any pop up or ad blockers yet in settings the block pop up windows is unchecked? I can use Edge and get right in, so why are you making it difficult?

Asked by topazblue330ci 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Access Denied on some websites, ie: Lowes.com

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy… (read more)

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy there. I'm not a computer savvy person but I can manage with the direction and input. That being said, what can I do to fix this. I've always used Firefox but lately had to use Edge or Chrome, not my first choice. So what changed in Firefox to cause this issue as I see on your message board for several people?

When you reply, how do I know you did without me checking constantly? Do you send an email through Thunderbird to notify?

Asked by goldbeckj 1 year ago

Last reply by torinm 1 year ago