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  • Archived

Theta Wallet

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezo… (read more)

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezor Suite wallet no problems. I have allowed pop-ups for the trezor wallet and theta wallet. My connection to Theta wallet via Trezor was noticed 3 weeks ago approximately.

Asked by bhuffman01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Delete all data/ history

Hi, Every time I delete/ clear all data/ history there are always one shortcut to previously visited webpages on my start page left, Youtube. Open "burger menu" Privacy … (read more)

Hi, Every time I delete/ clear all data/ history there are always one shortcut to previously visited webpages on my start page left, Youtube. Open "burger menu" Privacy & Security Cookies and site data --> Clear everything in that section. History --> Clear everything.

Open "burger menu" History --> Clean all previous history -- Clean everything.

But still that shortcut still remain.

I would really appreciate help with this.

Asked by Rexxo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

>:( I updated Firefox and lost EVERYTHING

NOTHING MIGRATED. I downloaded the latest Firefox because nothing was working on previous versions, obviously. I tried to see if the updated version would migrate all of… (read more)

NOTHING MIGRATED. I downloaded the latest Firefox because nothing was working on previous versions, obviously. I tried to see if the updated version would migrate all of my tabs and bookmarks. It even showed me how to access them after I updated it! EVERY TIME I opened the tab of the downloaded new version it was clear that my information from the older versions had not migrated over. I had kept the version with my tabs and bookmarks open to check, just in case.

Then I thought, well, maybe I just need to reboot my computer as a whole.

So I did that.

Guess what?

ALL OF MY BOOKMARKS AND TABS ARE GONE. This is my work computer and I had a significant amount of information I was using. Gone.

HELP! Thank you JenB

Asked by browniejen 1 year ago

Last reply by Terry 1 year ago

  • Archived

i cant open google and youtube

hi when i use lantern proxy, i cant open any site related to google! like youtube or gmail. but chrome browser can open them ! i love firefox and don't want to use a… (read more)

hi when i use lantern proxy, i cant open any site related to google! like youtube or gmail. but chrome browser can open them ! i love firefox and don't want to use another browser What should i do? thank you

Asked by afish 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Error code: SEC_ERROR_REVOKED_CERTIFICATE

So I have a website that had SSL revoked, but I just got it reissued and installed/activated. Since it's back I'm still having issues connecting to the website on Firefo… (read more)

So I have a website that had SSL revoked, but I just got it reissued and installed/activated.

Since it's back I'm still having issues connecting to the website on Firefox/Safari still, but not chrome.

Even though if I personally fix the error issue it's probably happening to other people using the same browser (I think?)

So my question is will the error ever go away on itself over time or is my website inaccessible to anyone using firefox unless they fix the error themselves in their OWN browser settings?

Asked by ifed27 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

can't no longer download files, pdf etc.

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files. … (read more)

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files.

Thank for your support. Peter

Asked by info7277 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Pinned Tabs doesn't work at windows 11

When I use windows 10, pinned tabs were worked properly. But in windows 11 I pinned tab at mozila firefox. I quit with my some of tabs are pinned. But when I again start … (read more)

When I use windows 10, pinned tabs were worked properly. But in windows 11 I pinned tab at mozila firefox. I quit with my some of tabs are pinned. But when I again start firefox my pinned tabs are gone. This is so disappointing to me. I didn't face this type of problem at windows 10.

Asked by bmfahimreza 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sync all windows and tabs

I've read the articles that tell you how to sync between devices and I've done everything in them. Sync is on on both pc laptops, and I've pressed sync on both. I'm not s… (read more)

I've read the articles that tell you how to sync between devices and I've done everything in them. Sync is on on both pc laptops, and I've pressed sync on both. I'm not sure what exactly has synced but I'm ultimately, trying to get my open windows with their tabs onto the new device. I'm sure there I a simple step I'm missing. Please help!

Asked by the Goat 1 year ago

Last reply by cor-el 1 year ago

  • Archived

search highlight is not updated when pressing ctrl+F on selection

Hello, i usually activate the search tab via ctrl+f and using the highlighting feature. If i manually edit text in the search box, the highlight is updated respectively… (read more)

Hello, i usually activate the search tab via ctrl+f and using the highlighting feature. If i manually edit text in the search box, the highlight is updated respectively , but if i select any word on the page (mouse double-click if this matters) and then press ctrl+f again (which is expected to be filled in the searchtab), the highlitght is still on the old word. Is this a bug ? or maybe there is an easy solution to this.

Asked by gbotfx 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

forecast.weather.gov

Over last several weeks have gotten below when try to go to Forecast.Weather.gov site. Site works on Chrome. Disabled protection and allow pop-ups but still get. Firef… (read more)

Over last several weeks have gotten below when try to go to Forecast.Weather.gov site. Site works on Chrome. Disabled protection and allow pop-ups but still get. Firefox 103.0.1 64 bit on Win10 Pro 21H1.

Access Denied You don't have permission to access "http://forecast.weather.gov/MapClick.php?" on this server. Reference #18.640c3017.1660144556.1adb14d4

Asked by ken171 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I have a new computer and tried to import my firefox data and I'm not able to.

Looks like there's no available data.... I want to be able to import the data I used on July 2021 but it is nowhere to be found... How can I get a hold of an old version … (read more)

Looks like there's no available data.... I want to be able to import the data I used on July 2021 but it is nowhere to be found... How can I get a hold of an old version of my data?

Thanks!

Asked by amezquita720 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Bookmark Backups (HTML)

Hello, Has something changed recently in how bookmarks are backed up in HTML format ? In mid-May I backed up my bookmarks, and the resulting file was about 13.8 Meg … (read more)

Hello, Has something changed recently in how bookmarks are backed up in HTML format ? In mid-May I backed up my bookmarks, and the resulting file was about 13.8 Meg in length. I was using whichever Firefox version was current at the time. I recently upgraded to the latest version (103.0.1, 64-bit, Windows 10). Today when I did a backup the file size was only 7.7 Meg. I have even more bookmarks now than back in May, so I'm confused about why the backup file is half the size. Is this normal or is there a problem somewhere ? Thanks in Advance

Asked by bermudez88 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Old Profiles

Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I … (read more)

Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I reinstalled Firefox, all of my book marks were gone.

I have gone to the support articles provided and pulled and tried to locate my "old" profile. I couldn't my last attempt was to go the Profiles Manager ( about Profiles). I see the Profile default and I see the Profile default release. I have switched between the two and neither are My Old Profile.

The question: I want to be sure I have exhausted all possibilities in locating my Old Profile, before i start the manual rebuild process?

Also I have by data backed up in Carbonite, but I don't know if is backed up there or how to find it.

Thanks in advance for any help or suggestions.

Asked by fochga 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Connect to remote Websocket from localhost doesn't send cookies

Hi, I am web developer. App I am working on need to connect to remote host by webscoket and send auth cookies to it (aws guard). The problem is when I run app on the loc… (read more)

Hi, I am web developer. App I am working on need to connect to remote host by webscoket and send auth cookies to it (aws guard). The problem is when I run app on the local host (dev mode), it works fine in every Chrome based browser, and even Safari, but unable to connect in FF.

For example, my app runs on localhost:8080, and Websocket host is ws.dev.myapp.com For successeful coonection, handshake request should include cookies from .dev.myapp.com domain, or even .myapp.com. So, you can see on screenshots, cookies not included on request from localhost, and we get 403 error instead of 101 on second pic.

I guest this is some secutiry setting I can tweak, but I can't see what exactly. Or can it be a bug?

Asked by [e]Bu$ter 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox stopped restoring the previous session. No settings changed.

Today when I opened Firefox, it did not have my previous session of hundreds of tabs. I have come to terms with the fact that I won't be getting it back. The problem now… (read more)

Today when I opened Firefox, it did not have my previous session of hundreds of tabs. I have come to terms with the fact that I won't be getting it back.

The problem now is that Firefox refuses to restore the previous session when I close and re-open it, although the setting to do so is still ticked. It worked without any issues up until yesterday, and now it does not.

I have not changed any settings. I have not added any add-ons, and none that I use mess with sessions to begin with. The last update for Firefox was 4 days ago, and doesn't mention anything related. I have not installed any programs that would mess with Firefox's files. It just arbitrarily changed behavior, and I am at a complete loss.

This is on Win 10. Any help is appreciated.

Asked by svend5 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox changed the way it displays url suggestions

I go to Yahoo.com for email several times daily. I rarely go to Youtube.com . I believe the order that url suggestions (and autocomplete) come up has changed in one of … (read more)

I go to Yahoo.com for email several times daily. I rarely go to Youtube.com .

I believe the order that url suggestions (and autocomplete) come up has changed in one of Firefox's updates and now, as soon as I type the "y", Firefox suggests Youtube.com . I go to Yahoo.com a hundred times for any one time I might visit Youtube and Yahoo would come first alphabetically so I would assume it would "suggest" Yahoo before Youtube.

My guess is that Firefox decides on which site is more popular during daily browsing but this was not the case before.

I have tried several methods to attempt to control the order the suggestions appear but Youtube still autocompletes as soon as I type the "y".

Any way to change this to my liking? Or is this just the way it is and will be?

I've attached a screenshot but I edited it to obliterate a few id's and personal information from the example url's.

  • Archived

Soundcloud fails to load except in incognito mode

Hello, The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in… (read more)

Hello,

The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in incognito mode and it works fine, or I clear the cache in normal mode. BUT in the second option soundcloud only works during the first visit.

I found a previous question asked here detailing the same exact issue but nobody found a solution that worked. https://support.mozilla.org/en-US/questions/1346767

Other info I think would be useful: Soundcloud works on my laptop running the same exact profile for firefox. Hinting to me that something else on my computer is in the way.

Deleting all history, cookies, cache, extensions; has not helped

I have attached the images below just as the previous poster has. Including the console log filled with errors.

Hopefully someone can help with this headache!

Asked by Dean 1 year ago

Last reply by nbui 1 year ago