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  • Archived

Firefox downloaded 8 blank files yesterday, and I don't know what they are or where they came from. Help!

Apparently, yesterday at 9:03AM, Firefox download 8 blank HTM files. I have not clicked on them to see what they are. I do not know where they came from. They have random… (read more)

Apparently, yesterday at 9:03AM, Firefox download 8 blank HTM files. I have not clicked on them to see what they are. I do not know where they came from. They have random file names and when I right click to read the properties, it says zero bytes. I have already googled this question a billion different ways, but I have come up with nothing.

I have virus scanned it, but it found nothing.

I do not know where these came from. I was at work at 9:03AM yesterday, and I never download anything from random sites, and like I said, I wasn't even on my computer yesterday at that time to download anything. No one else could either, I live alone. I only just noticed this today when I checked my download folder and found 8 random files, and it says FireFox downloaded them yesterday.

I've included a picture of what it looks like. What on earth is this? And why is it microsoft edge logo? I don't even use that darn browser.

Asked by JakeSmith 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

why does firefox not work right with so many forms on websites

I am a 25 year user of firefox and this is the worst it has been 100.0 On more and more sites Firefox fails to work on forms and certain web pages. forms dont show u… (read more)

I am a 25 year user of firefox and this is the worst it has been 100.0 On more and more sites Firefox fails to work on forms and certain web pages.

forms dont show up forms dont execute once complete certain website actions dont work

my belief is these are special scripts and not the basic website display, but I am having to switch to chrome more and more to acomplish my daily activities.

I have updated recently to 100 and I find it hard to believe I have these problems.

Asked by power.plant 1 year ago

Last reply by Daniel K 1 year ago

  • Archived

Languages

Hi there! I have an issue with my firefox languages. Often it will switch to another script entirely (facebook pages, google pages, now my bookmark toolbar and browser) … (read more)

Hi there!

I have an issue with my firefox languages. Often it will switch to another script entirely (facebook pages, google pages, now my bookmark toolbar and browser) In my preferences, it is set to english. Can you please advise?

Asked by heatherablundon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to Customize Keyboard Shortcuts on Mac

Hello Team, Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts. By defaul… (read more)

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Asked by Naman Bansal 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Stop Firefox from downloading PDFs

Hi, I looking to get Firefox to open up a PDF in the browser WITHOUT downloading the file. The reason for this is because I want to bookmark the PDF allowing access to a… (read more)

Hi,

I looking to get Firefox to open up a PDF in the browser WITHOUT downloading the file. The reason for this is because I want to bookmark the PDF allowing access to an up-to-date version of a document.

I have selected the option to ask where to the save file in the settings. I have also set the application settings for PDF to 'always ask'. So, when I open the link, I get a window prompt asking me to select 1 of 3 options: view in Firefox, view in selected application, or save. I select view in Firefox and it still downloads and opens the file.

I definitely know Firefox used to open up PDFs AS links because I have some bookmarked. Any suggestions on why this is and how to fix would be greatly appreciated.

Thanks in advance.

Asked by L_Amin 1 year ago

Last reply by Terry 1 year ago

  • Archived

I cannot manage to get FireFox screen to show the 4/5 options in the upper LH corner, to help me get FireFox as my search engine>>>.

I have been successfully using FireFox for many years, recently we downsized into a Condo,now 81 years young. I have FireFox as my default browser choice, but it only lis… (read more)

I have been successfully using FireFox for many years, recently we downsized into a Condo,now 81 years young. I have FireFox as my default browser choice, but it only lists Google on the search bar, when I type in my search in the box under the Firefox name it immediately jumps up to the top of the page Google browser.

How do I get back my screen to use FireFox as my search engine ?? I have tried to change it but will only give me two options Google or Google ?? Is it possible to go back to the screen and try and start again??

Many thanks to anyone who will give me info as to how to rectify my problem, be gentle with me as I am efficient in using the computer but less so trying to solve my problems. Robin

Asked by Robin S 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to add a search engine? I don't want an Add-On or Extension. Just another search engine.

I see no way of doing this. You'd think there would be an ADD option somewhere in the search engine page. Instead it takes me to the Add-Ons page. https://addons.mozi… (read more)

I see no way of doing this. You'd think there would be an ADD option somewhere in the search engine page. Instead it takes me to the Add-Ons page. https://addons.mozilla.org/en-CA/firefox/extensions/category/search-tools/ What has this got to do with adding a search engine to the browser? Must be a mistake.

Asked by moz2u 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (read more)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Asked by DavidWalker 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Disabling Control +w keybind

Could you add a option of closing tab with <kbd>Ctrl</kbd>+<kbd>w</kbd> to the advanced preference? Also, I realized that: ```browser.tabs.warnO… (read more)

Could you add a option of closing tab with <kbd>Ctrl</kbd>+<kbd>w</kbd> to the advanced preference?

Also, I realized that:

```browser.tabs.warnOnClose False``` Does this option activates warn when closing the tab? If your answer is yes, it is not working at all.

Asked by maxemilian 1 year ago

Last reply by wtfiwinomgs 1 year ago

  • Archived

Security Question regarding Extensions

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will… (read more)

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will an extension be able to access root/admin permissions if it had some malicious script executed(I am using debian) or can extension access system files,modify,delete or install/download anything without the users' permission?

Thanks in advance AVC

Asked by avcalternative 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Removing Beta Release Channel

It appears that this question has been asked many, many, many times and yet a clear, concise answer hasn't been provided. How do I change my updates from the beat release… (read more)

It appears that this question has been asked many, many, many times and yet a clear, concise answer hasn't been provided. How do I change my updates from the beat release channel to standard updates? There should be a simple procedure to do this without a lot of unnecessary information in the answer and ultimately no answer to the question.

Asked by enerbunny 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Open PDFs in new tab

Hi! I have set this option pdfjs.externalLinkTarget to 2, but despite that setup, all PDFs are open in the same tab of the PDF download link, that's a problem for me beca… (read more)

Hi! I have set this option pdfjs.externalLinkTarget to 2, but despite that setup, all PDFs are open in the same tab of the PDF download link, that's a problem for me because, for instance, my home banking account losses the session if anything external is loaded, so when I click Firefox back arrow, the home banking session expires.

How can I set to open PDFs in Firefox in new tab?

Thanks!

Asked by razor7 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Other bookmarks & Bookmark menu folders won't go away!

I can't get the "Other" bookmarks folder to go away. I tried right-clicking on the folder & the context menu didn't show up. I tried about:config & changed the v… (read more)

I can't get the "Other" bookmarks folder to go away.

I tried right-clicking on the folder & the context menu didn't show up. I tried about:config & changed the value to false. That didn't work.

I closed the browser after changing the boolean value to false & then restarted the browser. That didn't help.

I don't want to mess things up. I can't change the name of the folder. I was hoping that renaming the folder & then deleting it would solve the problem.

How do I hide the "Other" folder & the "Bookmarks Menu" folder?

I have a Mac if that helps any.

Asked by pcnerd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can no longer "Sign in with Google"

(This issue has been happening for several months, perhaps even a year or more) My issue's example is me trying to log in to Duolingo. When I try to log in with google, … (read more)

(This issue has been happening for several months, perhaps even a year or more)

My issue's example is me trying to log in to Duolingo. When I try to log in with google, a popup appears where I select which google account to use, the popup closes, and then the sign in button loads perpetually. I left it to load for over an hour and nothing happened.

I tried the same thing with Microsoft Edge and I could log in with google perfectly fine.

This has happened to me on other websites too, but the issue is worse with Duolingo because if you have a google account associated with Duolingo, it requires you to log in with google. I can't use my password to log in, so I can't use Duolingo on Firefox

Asked by ella 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Trusted site being blocked

Hi there, I have been trying to get into a Government site that I have to use and I continually, only from today, get a message saying the Certificate is outdated. What c… (read more)

Hi there, I have been trying to get into a Government site that I have to use and I continually, only from today, get a message saying the Certificate is outdated. What can I do to override this issue? Cheers!

Asked by ian159 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox crashes when printing to "Save to PDF"

OS: Windows 10 Firefox Version 100.0 Starting this afternoon... Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox brows… (read more)

OS: Windows 10 Firefox Version 100.0 Starting this afternoon...

Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox browser page open. I can print a browser page to my local printer, but not to "Save to PDF", even if it is in Troubleshoot Mode and even after Firefox has been refreshed.

Everything on my system is current and updated.

This issue is new.

Any ideas, or other suggestions.

Thank you in advance for your time and assistance on this matter.

Dave

Asked by davesorion 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

FF really screwed me up this time.

Since FF, (in their infinite wisdom) once again screwed my computer up. I have lost all my bookmarks, all my apps (some of which I paid for), desktop gone, replaced with … (read more)

Since FF, (in their infinite wisdom) once again screwed my computer up. I have lost all my bookmarks, all my apps (some of which I paid for), desktop gone, replaced with something I hate. This happened after the 100.0.2 update. I have tried to fix every thing for the pas few days with no success. I wonder if FF is going to pay me back for the paid apps I bought. This is a working computer and I need my files back. Also, I cannot find my restore button. I don't guess we need that anymore because big brother knows all oops, FF). PLEASE help.

Asked by marinearty5 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Websites aren't auto filling suggestions

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothin… (read more)

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothing comes up in the address bar. I always have to type it out.

Asked by bryan.touchton 1 year ago

Last reply by HKSim 1 year ago

  • Archived

Google searches are freezing firefox

Google searches are occasionally freezing up Firefox and not processing. I'll type in my search, push enter and suddenly my entire desktop will hang, mouse will move slow… (read more)

Google searches are occasionally freezing up Firefox and not processing. I'll type in my search, push enter and suddenly my entire desktop will hang, mouse will move slowly and jerk around before regaining full control. Once control is regained, Firefox will no longer respond and must be force closed and relaunched.

It's getting exhausting to the point I've used Edge for searches just to not be bothered.

Let me know what information I can provide to make diagnosis easier. I understand intermittent issues are rough to troubleshoot.

Asked by niagra127 1 year ago

Last reply by Terry 1 year ago