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  • Archived

Re-installing Firefox

Hello. My computer died (it's "fixed" now) and I have had to re-install Firefox. I saved all of my configuration files before I sent the laptop to be fixed. I have re-ins… (read more)

Hello. My computer died (it's "fixed" now) and I have had to re-install Firefox. I saved all of my configuration files before I sent the laptop to be fixed. I have re-installed Firefox and I am now trying to re-install my bookmarks and cookies. In the past I have simply copied the saved places.sqlite and cookies.sqlite files into my profile, but I have done that and I still don't see my bookmarks when I open Firefox.

What else do I need to do?

Thanks much! Ted S.

p.s. How do I know if I should be using the "default" or the "default-release" folder?

Asked by TedSteele 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Access to sites

I am a biomedical research and need to log into the login.gov site to manage my grants. However, access to this site is blocked in Firefox but works fine on Chrome. I'd … (read more)

I am a biomedical research and need to log into the login.gov site to manage my grants. However, access to this site is blocked in Firefox but works fine on Chrome. I'd rather stay with Firefox but will switch to Chrome if this can't be fixed. Thanks, Claire

Asked by claire.moore@tufts.edu 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Growing Mountain of Bookmarks

The dozens of bookmarks I had that I did not put in folders has grown in numbers exponentially. I don't know how. I had nothing to do with it. I went from having about… (read more)

The dozens of bookmarks I had that I did not put in folders has grown in numbers exponentially. I don't know how. I had nothing to do with it. I went from having about 200 bookmarks (outside of what I had in separate folders) to what seems to be roughly 5000. This is ridiculous. How can I 1, correct this, and 2, stop if from happening again.

Asked by santi79 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Annoying Google sign on

Lately I'm getting a pop-up on my laptop and iphone offering to log in via my Google account. I don't have a Google account, and all the help articles I find just tell pe… (read more)

Lately I'm getting a pop-up on my laptop and iphone offering to log in via my Google account. I don't have a Google account, and all the help articles I find just tell people how to disable that. I have cookies set to Strict, I've cleared the cache, made sure things are updated, and I still get this annoying pop-up. I've got various add-ons installed. AdGuard, ClearURLS, Cookie Autodelete, Decentraleyes, UBlock Origin, Disable HTML5, Facebook Container, Flash Control, and HTTPS Everywhere. I'm open to suggestions on where to go from here. Frustrating for this to just start suddenly, and having to find a way to disable it.

Asked by torksca 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

can i change the tab scrolling speed?

so the tab "scrolling" speed is so ridiculous that i dont even know what is it even used for? when i have lots of tabs opened and i press those arrows to scroll on the ta… (read more)

so the tab "scrolling" speed is so ridiculous that i dont even know what is it even used for? when i have lots of tabs opened and i press those arrows to scroll on the tabs row, it immediately scrolls into some random position, into the tabs that i didnt even see behind the scrolling arrows.

so is there a way to change that speed or some hyperscroll time delay or smth, so that i could actually scroll between the tabs and not get whacked into some random position among them?

Asked by screenshot 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Passwords merged from multiple profiles

When I logged into my Firefox account on a computer given to me by my employer, I acquired all the login info from all the other Firefox profiles on the computer, includi… (read more)

When I logged into my Firefox account on a computer given to me by my employer, I acquired all the login info from all the other Firefox profiles on the computer, including bank details and a porn account. What's up with that?

I deleted all those old profiles and purged the extraneous passwords from my password list but did my passwords go online and mix with all those other people's passwords? And could someone repairing my computer open up their Firefox account and capture all of my passwords in the same manner?

Curious to know...

Asked by SBJ 1 year ago

Last reply by cor-el 1 year ago

  • Archived

privacy settings dialog appears on every printed page

Hello, every time I come to print part of the page is taken up by a privacy settings dialog box as illustrated below, although this dialog box does not appear on the scre… (read more)

Hello, every time I come to print part of the page is taken up by a privacy settings dialog box as illustrated below, although this dialog box does not appear on the screen before I print. How can I get rid of it and visualize the whole page when I print. thanks in advance for your time and help

Asked by ronald213 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

lhm.org emails no longer being received

I want to continue to receive emails from lhm.org, but am no longer receiving them. Is this site blocked from my account? I did not block it. How do I reinstate receiving… (read more)

I want to continue to receive emails from lhm.org, but am no longer receiving them. Is this site blocked from my account? I did not block it. How do I reinstate receiving their emails?

Asked by ellen.fetterman 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

why????????

why does firefox now make me sihn into my account each time? i ci lic the remember button but it still makes me sign the next time? it diddnt used to do that? it has gott… (read more)

why does firefox now make me sihn into my account each time? i ci lic the remember button but it still makes me sign the next time? it diddnt used to do that? it has gotten to where i use my mac browser now because it dont make me do that.

Asked by karljb1346 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sync a new copy of Firefox when you can't receive email

I have installed Firefox on a computer and I need to sync the data, but the process requires a conformation code that is sent to my primary email. My primary email in Fir… (read more)

I have installed Firefox on a computer and I need to sync the data, but the process requires a conformation code that is sent to my primary email. My primary email in Firefox no longer works. How can I do this? Thank you.

Asked by Metron 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Video DownloadHelper

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free… (read more)

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

Asked by Toby Firefox 1 year ago

Last reply by James 1 year ago

  • Archived

Removing the Picture in Picture Windows

Hi, I just want to get rid of this picture in picture feature. If I click to see a video & scroll down I dont want to get the video at the bottom right. I just want t… (read more)

Hi, I just want to get rid of this picture in picture feature. If I click to see a video & scroll down I dont want to get the video at the bottom right. I just want the video to stop so I can click on another video if I want. I dont like this feature. I tried different things however nothing work. Do you have a solution?

What I already did: In the Firefox about:config I changed many settings to false however I still have the issue. See image of my settings in the attachment. The site I tested: https://www.meteomedia.com/ca

Firefox v107.0.1 running on Windows10

Thank you

Asked by pingouin.mario 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox opening way too slow

For the past 2 days, Firefox is ridiculously slow in opening; 45 minutes yesterday, 25 minutes today. What is going on? How do I fix this? If it continues for another … (read more)

For the past 2 days, Firefox is ridiculously slow in opening; 45 minutes yesterday, 25 minutes today. What is going on? How do I fix this? If it continues for another day or two, I'm switching to Chrome, because I can't put-off the start of my workday for much longer; it's unacceptable.

Asked by beatlekris67 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Xfinity log in

My internet provider is Xfinity. Attempts to log into Xfinity brings up Access Denied. You don't have access on this server. Reference # 18.9df4d517.1670977649.113aaffc. … (read more)

My internet provider is Xfinity. Attempts to log into Xfinity brings up Access Denied. You don't have access on this server. Reference # 18.9df4d517.1670977649.113aaffc.

Asked by wisehooter 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Spam log in

Previously access was denied 2 log in 2 xfinity on Firefox browser. Reply 2 post gave me a different log in . It worked. After I got email from u "Your Firefox account w… (read more)

Previously access was denied 2 log in 2 xfinity on Firefox browser. Reply 2 post gave me a different log in . It worked. After I got email from u "Your Firefox account was used to sign in Chrome on Windows 10 Boardman, OR, United States (estimated) IP address: 52.32.111.255 Wednesday, Dec 14, 2022 2:52:14 PM (PST)". This isn't me, but I logged in at the same time. Did Firefox mistake my log in? When I attempted 2 change my password, it wanted 2change the password 4the spammer. I couldn't change MY password. I didn't use Chrome, I don't have Windows 10. I have Windows 11 and I am not near Boardman OR.

Asked by wisehooter 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I change the color and size of the address bar and active tab after updating to 108.0?

Am I wrong when I came to the conclusion that update 108 brought visual changes? On one PC I have version 107.0.1, and on the other I updated to 108 and the appearance ch… (read more)

Am I wrong when I came to the conclusion that update 108 brought visual changes? On one PC I have version 107.0.1, and on the other I updated to 108 and the appearance changed, after which I decided to remove this version and immediately install 108. I did not change the default theme. The rest of the colors suit me. I'm using a userChrome.css file and have enabled its use (toolkit.legacyUserProfileCustomizations.stylesheets - true).

I am wary of installing any theme because it will surely look bad somewhere else. So I want to do without it.

This is what 107 looks like: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-12-14-15-16-03-c4ca42.png

And here it looks like 108: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-12-14-15-16-22-c81e72.png

Thank you!

Asked by booya 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Sites not recognizing my username & passwords - primarily my banking accounts. Works fine when using MSedge.

What prevents these sites from seeing my Username and Password. I do not save them but retype info every time I access them. Have changed my cookie setting to only bloc… (read more)

What prevents these sites from seeing my Username and Password. I do not save them but retype info every time I access them. Have changed my cookie setting to only block 3rd party but that did not help.

Asked by hank2005 1 year ago

Last reply by cor-el 1 year ago