Showing questions tagged: Show all questions

None of my extensions work now

Not sure what happened. None of my extensions work. Some don't even load a drop-down menu like they used to, my password manager is broken. Ublock origins says there is n… (read more)

Not sure what happened. None of my extensions work. Some don't even load a drop-down menu like they used to, my password manager is broken. Ublock origins says there is nothing to block when there clearly is plenty to block on the page, etc. I use the exact same extensions in Chrome and Chrome still doesn't break when using extensions. When was the last major FF update?

Asked by no one you know 1 month ago

Last reply by FredMcD 1 month ago

browser redirect

I am getting apparently random redirects to mostly r.svrtrack.com, there has been one other. I checked my addons and installed programs and can't find anything unexpected… (read more)

I am getting apparently random redirects to mostly r.svrtrack.com, there has been one other.

I checked my addons and installed programs and can't find anything unexpected.

I have scanned with Malwarebytes and Windows Security and they can't find anything.

I haven't captured a screenshot, will do so next time it happens.

Pls halp, Tim

Asked by tim.smith.ba 2 months ago

Last reply by mlfercho1967 1 month ago

What can I do with a .har file?

Hello! I have been using an add-on to download certain live broadcasted video. It did this by downloading the audio and the video as separate files, that I then put toget… (read more)

Hello!

I have been using an add-on to download certain live broadcasted video. It did this by downloading the audio and the video as separate files, that I then put together outside of Firefox. I don't know if this is the right place to ask but since I can't get any further than the first step this time I thought I'd start here.

The add-on no longer works so I thought I'd open the "Inspect Element" page, go to "Network" and leave it open with the live video playing. There were lots of small files loading in, ending in .m4a and .m4v. Too many sort and download manually so I tried right clicking and hit "Save All As Har"

So now I got a .har file of around 100 MB and I wonder if this has those small pieces that I can do something with? Thanks

Asked by peter 2 months ago

Last reply by LakinduK 2 months ago

I use Firefox 74.0.1(Windows 10), when Firefox was updated Saturday the McAfee WebAdvior icon disapeared. It is not listed in Add-ons but it is not in adds-on.

I use Firefox 74.0.1(Windows 10), when Firefox was updated Saturday the McAfee WebAdvisor icon dissapeared. It is not listed in Add-ons and I cannot find it under add-ons… (read more)

I use Firefox 74.0.1(Windows 10), when Firefox was updated Saturday the McAfee WebAdvisor icon dissapeared. It is not listed in Add-ons and I cannot find it under add-ons anywhere? How do I fix?

Asked by jwnova 2 months ago

Last reply by TyDraniu 2 months ago

tree tabs issues

Using Firefox Portable (call it ONE), just updated to 74. T T blinks about every 2 seconds, and the groups are not shown. Tree Style Tabs works okay, but there is no to… (read more)

Using Firefox Portable (call it ONE), just updated to 74. T T blinks about every 2 seconds, and the groups are not shown. Tree Style Tabs works okay, but there is no toolbar or groups on T S T. I uninstalled T T and re-installed, no change. A firefox update and a windows 10 update happened just before I noticed this, don't know if they are related.

Downloaded another portable installation file (call it it TWO), and added T T. No Blinking, and toolbar and groups are there. Any ideas on how I can make it work in ONE? All help appreciated. Thanks!

Asked by hipockets 3 months ago

Last reply by cor-el 3 months ago

Custom theme made through Firefox color isn't staying enabled. How to I keep it enabled? A picture is used.

I created a custom theme using a picture from online through Firefox Colors. Whenever I log out of Firefox browser, I have to go to Firefox colors in order for me to get … (read more)

I created a custom theme using a picture from online through Firefox Colors. Whenever I log out of Firefox browser, I have to go to Firefox colors in order for me to get that custom theme to show by going under my saved themes. When I try to export, it just makes me open it in a picture program on my computer. I can't keep this sucker enabled as it seems Firefox doesn't want to save and apply it. I have gone all over the settings about light, dark, and other themes. Nothing should be causing this. Uninstalling the Firefox Colors, reinstalling it, and redoing the ENTIRE theme all over again has only resulted in it not being saved and me going through Firefox Colors every time just to get the theme I want.

Asked by Angelica McElroy 3 months ago

Last reply by cor-el 3 months ago

Facebook page won't open after installation of Facebook Container add-on

I installed Facebook Container add-on, after which I couldn't even open the Facebook page in Firefox and in Chrome. I first disabled the add-on, then removed it, then uni… (read more)

I installed Facebook Container add-on, after which I couldn't even open the Facebook page in Firefox and in Chrome. I first disabled the add-on, then removed it, then uninstalled Firefox and installed it again (restarting my computer at each operation). The problem is not solved. The message I get that there is an error loading the page - as if there was no internet connection.

Asked by pati1 3 months ago

Last reply by user1321319 3 months ago

  • Archived

How to enable RoboForm in Firefox 71? No enable button on options.

An update to Firefox disabled RoboForm. When trying to manage extensions in Firefox settings, there is no option to enable this extension. Is there a problem with RoboF… (read more)

An update to Firefox disabled RoboForm. When trying to manage extensions in Firefox settings, there is no option to enable this extension. Is there a problem with RoboForm? Or another way to re-enable? (I am not trying to view a toolbar at bottom of page, just over enable the extension.)

Asked by mbspangler 7 months ago

Last reply by Eve 7 months ago

  • Archived

Manually updating add-ons

Firefox says at https://support.mozilla.org/en-US/kb/how-update-add-ons, "Check for Updates: Allows you to check for any updates to your add-ons manually. If there is an … (read more)

Firefox says at https://support.mozilla.org/en-US/kb/how-update-add-ons, "Check for Updates: Allows you to check for any updates to your add-ons manually. If there is an update available, you have the option to choose to update it now or later." I don't see that option. I can install all updates now or not. How can I install selectively? And (since Firefox does not seem to reveal the versions of the add-ons I'm using), how can I be sure whether a particular add-on I'm using is already up-to-date?

Asked by Odin3 10 months ago

Last reply by jscher2000 9 months ago

  • Archived

eBay pages turn blank after loading. Works fine using Explorer, but would prefer to use Firefox.

What hasn't worked: Clearing cookies; Turning off hardware acceleration; Updating Firefox (currently on 68.0.2); Changing 1 of 2 about:config settings (they were already … (read more)

What hasn't worked: Clearing cookies; Turning off hardware acceleration; Updating Firefox (currently on 68.0.2); Changing 1 of 2 about:config settings (they were already set to the suggested setting)

Asked by Qsrasra 10 months ago

Last reply by WestEnd 10 months ago

  • Archived

Since Firefox upgrade recently in my computer all my add on to download videos are not working please help so I can download videos using Firefox.

Today my Firefox browser said it has upgrade my Firefox and when I wish to download videos my video downloader professional and easy video downloader are not working. I h… (read more)

Today my Firefox browser said it has upgrade my Firefox and when I wish to download videos my video downloader professional and easy video downloader are not working. I have downloaded and installed the same applications again from the website but I think the version is not compatible and therefore not working. Please advise the current version of the add ons for firefox to work with them. thank you very much.

Asked by charlesalicemooney 11 months ago

Last reply by WestEnd 11 months ago

  • Archived

Amazon assistant won't download

I have updated Firefox to v68 but I am still unable to download or install Amazon Assistant. I still get the error message saying 'the add-on could not be downloaded be… (read more)

I have updated Firefox to v68 but I am still unable to download or install Amazon Assistant. I still get the error message saying 'the add-on could not be downloaded because of a connection failure'. What can I do about this?

Asked by BobScott 12 months ago

Last reply by WestEnd 12 months ago

  • Archived

Can't install My Points Score, Firefox preventing permission; says already installed

I was having trouble with My Points Score. I removed it with the intention of reinstalling it. Firefox won't allow permission and then when I go back to the original page… (read more)

I was having trouble with My Points Score. I removed it with the intention of reinstalling it. Firefox won't allow permission and then when I go back to the original page where I clocked on download, it tells me it's already there. I can't find it and can't seem to reinstall. Help!

Asked by Cubbysmom06 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

After the latest update (today) my Easy Youtube Video Downloader Express Add-on is not working AGAIN!

I have a 64-bit HP laptop, running Windows 10 Home, with 12 gig memory, and 2T hard drive. Is this going to be an ongoing problem every time Firefox installs an Update???… (read more)

I have a 64-bit HP laptop, running Windows 10 Home, with 12 gig memory, and 2T hard drive.

Is this going to be an ongoing problem every time Firefox installs an Update???? I have better things to do with my time than beat my head against a wall with these SAME continual problems.

I went to your support page (it also shows at the top of this page) and it sent me to a URL that was supposed to fix this problem and I installed that version. Mozilla Firefox 67.0 (x64 en-US) I rebooted and it STILL does not work.

I'm really struggling to be nice here. You knew that this was a problem from some months ago and you let it happen again. OMG.

In trying to get this add-on to work, I've disabled my other two add-ons then I Removed and Re-installed this Add-on and still it does not work. The download button appears but when I click on it, nothing happens. So what gives, this time? Is there ever going to be a permanent fix? I'm in the middle of downloading 5 youtube files that should have been done this afternoon, and now it is almost 11pm and who knows when/if they will ever get downloaded. I've wasted hours of my life on this! And you guessed it, it still does not work.

Asked by morlaine 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Why doesn't Firefox allow saving Nimbus screen captures in PDF format on Windows 10.

The Nimbus support people tell me that Firefox removed the PDF library and does not allow saving in PDF format, where as other browsers do. Will that ever be fixed to al… (read more)

The Nimbus support people tell me that Firefox removed the PDF library and does not allow saving in PDF format, where as other browsers do. Will that ever be fixed to allow? Thanks.

Asked by jimrow 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Add-ons/Extension Update: FireFox Extension Fixes Released! Updates for Versions 47-thru-65!

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update. If you are running Firefox versions 61 – 65 and 1) did not receive the deployed f… (read more)

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update.

  • If you are running Firefox versions 61 – 65 and 1) did not receive the deployed fix and 2) do not want to update to the current version (which includes the permanent fix): Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 57 – 60: Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 47 – 56: install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.



Updates – Last Updated: 17:04 EDT May 9, 2019

A less technical blog post about the outage is also available. If you enabled telemetry to get the initial fix, we’re deleting all data collected since May 4. (May 9, 17:04 EDT)

Mozilla CTO Eric Rescorla posted a blog on the technical details of what went wrong last weekend.



Updates – Last Updated: 19:28 EDT May 8 2019

We’ve released Firefox 66.0.5 for Desktop and Android, and Firefox ESR 60.6.3, which include the permanent fix for re-enabling add-ons that were disabled starting on May 3rd. The initial, temporary fix that was deployed May 4th through the Studies system is replaced by these updates, and we recommend updating as soon as possible. Users who enabled Studies to receive the temporary fix, and have updated to the permanent fix, can now disable Studies if they desire.

For users who cannot update to the latest version of Firefox or Firefox ESR, we plan to distribute an update that automatically applies the fix to versions 52 through 60. This fix will also be available as a user-installable extension. For anyone still experiencing issues in versions 61 through 65, we plan to distribute a fix through a user-installable extension. These extensions will not require users to enable Studies, and we’ll provide an update when they are available.



"Updates – Last Updated: 11:51 EDT May 8 2019 (From Mozilla Blog)

Firefox 66.0.5 has been released, and we recommend that people update to that version if they continue to experience problems with extensions being disabled. You’ll get an update notification within 24 hours, or you can initiate an update manually.
An update to ESR 60.6.3 is also available as of May 8th. We’re continuing to work on a fix for older versions of Firefox, and will update this post and on social media as we have more information."



A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).

There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above. (May 5, 16:25 EDT)



"Last Updated: 00:54 EDT May 5 2019

Updates:

Some users are reporting that they do not have the “hotfix-update-xpi-signing-intermediate-bug-1548973” study active in “about:studies”.

Rather than using work-arounds, which can lead to issues later on, we strongly recommend that you continue to wait. If it’s possible for you to receive the hotfix, you should get it by 6am EDT, 24 hours after it was first released.

For everyone else, we are working to ship a more permanent solution. (May 5, 00:54 EDT)

There are a number of work-arounds being discussed in the community. These are not recommended as they may conflict with fixes we are deploying. We’ll let you know when further updates are available that we recommend, and appreciate your patience. (May 4, 15:01 EDT)"

Quoted From This Mozilla Blog:

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/




~Pj (Yeah! My Extensions Are Back!)

Asked by Pj 1 year ago

Last reply by James 1 year ago

  • Archived

Anyone have experience using the Mozilla Keychain add-on?

I just found this on GitHub and it looks like it might solve an issue I'm having but wanted to see if anyone has used it https://github.com/jfitzell/mozilla-keychain … (read more)

I just found this on GitHub and it looks like it might solve an issue I'm having but wanted to see if anyone has used it https://github.com/jfitzell/mozilla-keychain

Asked by DadeMurphy 1 year ago

Last reply by cor-el 1 year ago