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  • Archived

Login Request Expired is locking me out of school email

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the… (read more)

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the application" with the accompanying tab reading: "Universal Prompt Error".

Regardless of my logging out and trying again, and rebooting my computer, contacting the school's IT dept, I continue to be locked out through Firefox. Chrome will let me in.

Please help me resolve this problem.

Asked by 1tuck249 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Text replacement - 'text fast' add-on JSON file

I've seen a few people want to use their existing text replacement w/ Firefox and have been advised the add-on 'text fast'. With this add-on you can import a JSON file. H… (read more)

I've seen a few people want to use their existing text replacement w/ Firefox and have been advised the add-on 'text fast'. With this add-on you can import a JSON file. Have tried to export my text replacement as a JSON file but can't see a way; if anyone knows how....

Asked by 6plusmixdown 1 year ago

Last reply by cor-el 1 year ago

  • Archived

displaying newsletter sign up forms from mailerlite

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson… (read more)

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson.com, on Wordpress. The form displays on my Android/Samsung phone and on Chrome, but will not display on Firefox. I spent considerable time struggling, with help from Mailerlite, before I realized the problem was Firefox. I have tried turning off Enhanced Protection. The form is an embedded form, not a pop-up, but I also allowed pop-ups for the site. I must have some other setting that is preventing these forms from working on Firefox. I much prefer Firefox to other options, but this may be a deal-breaker when it comes to continuing to build my site. Please help.

Asked by vanderso01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox

I have been using firefox for years. I went to medicare.gov this weekend and was unable to login. I have never had a problem using firefox to login to Medicare.gov. I cal… (read more)

I have been using firefox for years. I went to medicare.gov this weekend and was unable to login. I have never had a problem using firefox to login to Medicare.gov. I called medicare and they only told me to clear history and cookies which I did OR use another browser. I am using a Mac and used Safari, but had to turn on Java script to login. I have turned off all addons. Looked at settings, but can not find why I can not use firefox to login to Medicare.gov

Suggestions!!!!!

Asked by Rosecity 1 year ago

Last reply by Allan 1 year ago

  • Archived

screen lockout. sudden browser failure. is this google related to 2 factor notification using my cell phone

Please assist with daily 5x screen out blackout crashes It appears some source ---Google chrome---- is remotely crashing the site restoration usually requires restoring… (read more)

Please assist with daily 5x screen out blackout crashes

It appears some source ---Google chrome---- is remotely crashing the site

restoration usually requires restoring wired power. plug cable back into wall socket

Maybe you can confirm my assessment, should I proceed with Google security features, remove my cell listed as a 2 factor notification tool

Google notification to my cell phone asks. Your device is in use, is it you. press this key. sometimes the browser is immediately restored. Frequently there is a delay. All laptop operations are now routinely interrupted by screen blackouts when power is 80-100%

Asked by cmyers 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Unable to login to Medicare account

Unable to login to Medicare account - Medicare Plan Finder Keep getting: "We can't process your request at this time." https://www.medicare.gov/plan-compare/#/?year=2… (read more)

Unable to login to Medicare account - Medicare Plan Finder

Keep getting: "We can't process your request at this time."

https://www.medicare.gov/plan-compare/#/?year=2023&lang=en

Have been getting this error message for many days now, even in troubleshooting mode with all extensions disabled.

Bug?

However can login to my Medicare account directly with Brave browser without any issue. Seems to suggest some fundamental problem/incompatibility with Firefox (102.4esr)

Note, have tried everything that would appear to apply from this reply to same question : https://support.mozilla.org/en-US/questions/1393619

+ would think that starting in troubleshooting mode with all extensions disabled suggests some fundamental incompatibility/bug.

Asked by eskimo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can no longer log onto most web sites...

I think I accidentally changed the proxy settings on Firefox for Mac V. 106.0.1. I get an error message with most websites now, including all Google sites, stating "Sec… (read more)

I think I accidentally changed the proxy settings on Firefox for Mac V. 106.0.1. I get an error message with most websites now, including all Google sites, stating

"Secure Connection Failed. An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." Please advise..

Roger Matile [email removed from public]

Asked by rmatile 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Return the header to WHITE with BLACK LETTERING. PLEASE NO COLOR!

Please return the header to the white background with black lettering. NO COLOR PLEASE! I don't want any changes to the setup or color or anything. Please return to orig… (read more)

Please return the header to the white background with black lettering. NO COLOR PLEASE! I don't want any changes to the setup or color or anything. Please return to original headers-----BLACK ON WHITE BACKGROUND. NO COLOR OTHER THAN BLACK ON WHITE1

Asked by bearbela 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I hide the tab bar when Firefox is in full screen mode? (Mac)

Even when I'm in Full Screen mode on my Mac, Firefox insists on putting a tab bar at the top of the page; how do I hide that tab bar? I've searched all over the settings… (read more)

Even when I'm in Full Screen mode on my Mac, Firefox insists on putting a tab bar at the top of the page; how do I hide that tab bar? I've searched all over the settings and Internet to find an answer, but no luck in finding the answer.

The main idea of "Full Screen Mode" is to maximize the usable display area of the browser window. When I'm using Full Screen Mode, I am intentionally using just one URL. If I need a new window, then I'll get another Full Screen Firefox window (not a tab). This is an incredible waste of screen real estate, to have a single tab consuming an entire row... so irritating!

Firefox didn't used to do this; can you tell which older version that I can use that doesn't have this behavior?

Thanks...

Asked by moz23 1 year ago

Last reply by techguy150 1 year ago

  • Archived

PLEASE tell me in as few words as possible HOW DO I GET MY PHONE SYNCED TO MY DESKTOP COMPUTER

WHAT GOOD DOES IT DO ME TO ADD DEVICES AND TO USE FIREFOX TO SYNC MY PASSWORDS AND EVERYTHING ELSE IF the two devices NEVER SYNC. I already have firefox on both and I s… (read more)

WHAT GOOD DOES IT DO ME TO ADD DEVICES AND TO USE FIREFOX TO SYNC MY PASSWORDS AND EVERYTHING ELSE IF the two devices NEVER SYNC.

I already have firefox on both and I set them up but now the desktop shows no other devices. ' PLEASE IN THE NAME OF HEAVEN TELL ME HOW TO GET MY PASSWORDS UPDATE ON EACH DEVICE WITHOUT HAVING TO DOWNLOAD OR SCAN OR VERIFICATION

I JUST WANT MY PHONE UPDATED

Asked by KC 1 year ago

Last reply by Dropa 1 year ago

  • Archived

"The installation failed"

Downloaded installer using Mac laptop. Failed. Copied installer to Mac Pro (mid 2010) 2 x 2.4 GHz Quad-Core Intel Xeon. 10.13.6 Failed. Deleted installer on Mac Pro. Do… (read more)

Downloaded installer using Mac laptop. Failed. Copied installer to Mac Pro (mid 2010) 2 x 2.4 GHz Quad-Core Intel Xeon. 10.13.6 Failed. Deleted installer on Mac Pro. Downloaded installer from Mac Pro. Failed. I'm busy and haven't got time to mess around. If no very easy fix please delete purchase and confirm. Thanx

Asked by john844 1 year ago

Last reply by James 1 year ago

  • Archived

eBay links (not sure what they are called)

when I'm in eBay I can not open links to "contact seller", "view other items" "visit store" This seemed to happen with one of the Firefox updates. I used to be able to … (read more)

when I'm in eBay I can not open links to "contact seller", "view other items" "visit store" This seemed to happen with one of the Firefox updates. I used to be able to click on these and open them up. This is driving me nuts. I can open them on Google Chrome or Safari.

Asked by janmac803 1 year ago

Last reply by jonzn4SUSE 1 year ago